Grandview Villa Assisted Living

Pros

• Some residents appreciate the presence of multiple shifts, which may allow for consistent care throughout the day.
• The facility has staff available to assist with residents’ needs, although improvements could be made in their approach.
• The layout of the facility may offer opportunities for structured routines, even if there are concerns about staffing at times.
• The variety of meals provided could be seen as an effort to cater to different tastes and dietary needs, despite some dissatisfaction with the food quality.
• There is a system in place for medication distribution, indicating that medication management is prioritized in the facility.

Cons

• The staff are rude and lack compassion for the residents.
• There is inadequate staffing on the hall during shifts, leading to neglect.
• CNAs often leave the hall unattended while performing other duties.
• Med-techs exhibit no bedside manner toward the residents.
• The food quality is unacceptable and poorly prepared.
• Residents are treated harshly during medication distribution.
• The facility is described as horrible and dirty, contributing to a negative experience for visitors and residents alike.
• There appear to be insufficient restroom facilities for visitors, indicating poor accommodations.

Review

The review presented raises significant concerns about the overall quality of care and environment at a particular facility, painting a distressing picture for potential residents and their families. The author expresses strong disapproval of the staff's attitude toward residents, specifically indicating that they exhibit rudeness rather than compassion. This fundamental aspect of caregiving—demonstrating kindness and empathy—appears to be severely lacking, as well as the willingness to engage positively with residents who might be hesitant to eat or participate in activities. The reviewer suggests that rather than employing gentle persuasion and encouragement, the staff seems indifferent, which could hinder the well-being of vulnerable individuals under their care.

Additionally, the organization of shifts within this facility is called into question; it becomes clear that there are significant gaps in supervision during critical times. During one visit at the beginning of the second shift, it was noted that both Certified Nursing Assistants (CNAs) assigned to assist on the hall went off simultaneously to help with showers. This created an unacceptable situation where no CNA remained available to attend to residents' needs on the hall—a concerning oversight in any healthcare setting. The lack of adequate staffing during shift changes underscores potential risks for resident safety and support, indicating a failure in providing consistent care.

The review further highlights issues with medical staff interactions and dining experiences within the facility. It describes a disheartening atmosphere where medication distribution is handled without regard for patient dignity or comfort. Residents reportedly experience impatience from medical technicians who seem focused more on efficiency rather than compassionate care. Instead of fostering an environment where residents feel secure and valued during these moments, it appears that hostility permeates what should be routine interactions.

Moreover, mealtime options are criticized for being subpar, contributing further to dissatisfaction among residents—the very individuals whose dietary needs should be prioritized. The description of meals served is particularly alarming; a half cheese sandwich alongside small portions of soup and fruit raises serious questions about nutritional adequacy and variety offered within this facility’s dining services. Proper nutrition is vital for maintaining health, especially for those who may already be facing significant health challenges due to age or illness.

The general ambiance described by this reviewer evokes images not just of neglect but also possibly inadequate hygiene standards within the facility itself. There are implications regarding cleanliness that suggest unsanitary conditions may also prevail throughout various aspects of care provided here. With such disturbing comments surrounding basic living conditions—which often include restrooms—there arises doubt about how much attention management gives towards maintaining a safe and clean environment conducive to healing and comfort.

In conclusion, this review serves as a fervent warning against considering this particular facility for long-term care placement or rehabilitation services. With reports detailing rudeness from staff members towards vulnerable residents, insufficient staffing during crucial care periods, poor quality food offerings failing dietary standards, unprofessional attitudes displayed by med-techs during medication administration times—all combined into one narrative—it becomes evident that there exist deep-rooted systemic problems needing urgent attention and reform. Families searching for compassionate environments where their loved ones can receive adequate support should take heed before even contemplating placing someone they cherish into such an institution deemed "horrible" by firsthand accounts from experienced visitors.

This area of Lenoir, North Carolina offers a variety of dining options ranging from local favorites like Loaves and Fishes Restaurant to international cuisine at Valle De Bravo. For those looking to stay active, there are several parks nearby including Grandfather Mountain State Park and Waterfalls Park. Additionally, there are cafes like Fred and Larry's Coffee for a relaxing afternoon. In terms of healthcare, the Appalachian Regional Healthcare System and Clark Family Medicine provide convenient access to medical services. Pharmacies such as CVS Pharmacy and Epic Pharmacies are also easily accessible for medication needs. Overall, this area provides a mix of dining, recreational, and healthcare options making it a desirable location for seniors looking to settle down in Lenoir.

Restaurants

• Loaves and Fishes Restaurant (21.4 miles)
• The Pedalin' Pig-Banner Elk (21.6 miles)
• Valle De Bravo (21.6 miles)
• Grandview Restaurant (21.6 miles)
• Bella's (22.5 miles)
• Eseeola Lodge at Linville Golf Club (23.8 miles)
• Cam Rahn Bay (24 miles)

Parks

• Grandfather Mountain State Park (21.4 miles)
• Waterfalls Park (24.5 miles)

Cafes

• Fred and Larry's Coffee (22.5 miles)

Hospitals

• Appalachian Regional Healthcare System (22.7 miles)

Physicians

• Avery County Health Department (23.5 miles)
• Clark Family Medicine (24 miles)

Pharmacies

• CVS Pharmacy (23.8 miles)
• Epic Pharmacies (23.9 miles)