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Gateway Rehabilitation And Healthcare in Lenoir, NC

Gateway Rehabilitation And Healthcare is a nursing home community in Lenoir, NC.

Information last verified:

2030 Harper Avenue Nw, Lenoir, NC 28645

For more information about senior living options: (866) 208-4318

2.5 from 56 reviews
5 stars
18
4 stars
2
3 stars
3
2 stars
2
1 stars
31

Overall Review of Gateway Rehabilitation And Healthcare

common 17 reviews mention this

Staff care feels inconsistent

Residents describe both very caring staff and, in other cases, neglect.

Several reviews say staff members were friendly, attentive, and concerned about care, with some families praising specific progress during rehab. A separate set of reviews takes a harsher view, describing missed or inadequate day-to-day needs such as bathing, therapy, and responding to requests. Read together, the reviews suggest experiences vary depending on who is on shift and how care is carried out.

caveat 23 reviews mention this

Neglect and care gaps

Many reviews report missed care needs during stays.

Multiple residents and family members describe short staffing or problems delivering basic care, including not receiving showers, not being bathed, and delays in responses. Reviewers also mention gaps in rehab therapy and support tasks that are described as part of daily care, including speech and physical therapy and help with repositioning. Some reviews specifically point to bedsores, dehydration, and wound-related concerns as evidence that care fell short.

caveat 3 reviews mention this

Communication frustrations

Several reviews complain that families cannot reach staff.

Some reviewers say phone calls and messages often go unanswered or are hard to work with when trying to check on loved ones. Others describe difficulty getting doors opened in a timely way. A few also raise issues about follow-through when they tried to handle billing or next steps after a stay ended.

caveat 6 reviews mention this

Facility condition and safety concerns

Some reviews describe the facility as unsafe or run down.

Several reviewers say the building environment felt poorly maintained, including reports of odors and general rundown conditions. Others describe safety-related issues such as missing bed rails and broken beds. A few also point to shared bathroom and limited shower availability, while at least one review contrasts rehab expectations with their loved one still appearing in a hospital gown.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Grandfather Mountain State Park (21.2 miles)
  • Waterfalls Park (24.7 miles)

Restaurants

  • Grandview Restaurant (21.3 miles)
  • The Pedalin' Pig-Banner Elk (21.4 miles)
  • Valle De Bravo (21.5 miles)
  • Loaves and Fishes Restaurant (21.8 miles)
  • Bella's (22.3 miles)
  • Cam Rahn Bay (23.8 miles)
  • Eseeola Lodge at Linville Golf Club (23.9 miles)

Cafes

  • Fred and Larry's Coffee (22.4 miles)

Hospitals

  • Appalachian Regional Healthcare System (23 miles)

Physicians

  • Avery County Health Department (23.7 miles)
  • Clark Family Medicine (24.2 miles)

Pharmacies

  • CVS Pharmacy (24 miles)
  • Epic Pharmacies (24.1 miles)
  • Banner Elk Pharmacy (24.9 miles)

Frequently Asked Questions

Where is Gateway Rehabilitation And Healthcare?

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