Lenoir Healthcare Center
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322 Nuway Circle, Lenoir, NC 28645
For more information about senior living options: (844) 490-3973
Lenoir Healthcare Center offers competitive pricing for its studio accommodations, with a monthly cost of $2,095. This is significantly lower than the average rates in Wilkes County, which stand at $3,453, and even more so compared to the broader state average of $4,020 for similar facilities. The affordability of Lenoir Healthcare Center not only positions it as a valuable option within the local market but also reflects its commitment to making quality healthcare accessible to its residents. By keeping costs manageable, Lenoir Healthcare Center ensures that individuals can receive essential care without facing overwhelming financial burdens.
| Floor plans | Lenoir Healthcare Center | Wilkes County | North Carolina |
|---|---|---|---|
| Studio | $2,095 | $3,453 | $4,020 |
The staff is kind and attentive, and the environment is welcoming. New leadership is making a significant difference, with genuine concern for patients and prompt, effective responses to concerns. The therapy team is kind, compassionate and truly wants residents to get better. The CNAs are great; they are patient, kind, and loving toward residents. The facility looks nice and feels like home to residents. The front desk staff are pleasant and welcoming.
The facility is described as trash, nasty, and dirty, with pests and a strong urine odor. Residents are reportedly left for hours in urine, with bed pads soaked through. The staff are described as unfriendly and unresponsive, with poor communication with families. Personal items (phones, hearing aids, clothes) are reported missing, and attempts to recover them are unsuccessful. Food service problems include trays being removed before residents finish and meals often served cold. The environment is filthy and unsafe, with clutter, broken doors, water damage, and Moss on walkways. Some reviewers say the facility should be shut down due to neglect and safety concerns and warn others not to send loved ones. There are claims of possible abuse or neglect by staff.The collection of impressions about Lenoir Health & Rehabilitation Center runs a wide gamut. On one end, there are numerous statements from families and visitors who felt welcomed, reassured, and grateful for compassionate therapy teams and front-desk staff. On the other end, there are sharp, serious allegations and harrowing firsthand experiences that describing the place as dirty, dangerous, or neglectful would be an understatement. Taken together, the remarks paint a facility that has seen substantial turnover in leadership and staffing, while the day-to-day reality for residents appears to vary dramatically from one shift to the next and from one observer to another.
Several accounts focus on alarming episodes of care and basic hygiene concerns. One reviewer recounted a deeply troubling scene: a relative living at the center reportedly had a wound described as a "hole in her butt," while the staff reportedly refused to discuss the issue with family members, and the resident's phone, hearing aid, and clothes were said to be missing. Another visitor described their grandmother as smelling of urine with bed pads soaked through, detailing a scene in which staff were unfriendly and unresponsive. The same visitor personally helped clean and change the resident, noting that staff offered little or no assistance and that such neglect felt unacceptable given the setting. These accounts emphasize serious lapses in basic dignity, cleanliness, and timely assistance with incontinence and personal care.
The negative experiences extend to how patients are treated during meals and other daily routines. One family member described a disturbing pattern where a resident's food tray was removed before she finished eating, suggesting rushed service and potential neglect of individual needs. A separate note described a patient with a bloody nose who sat untreated for hours, with a family member even reporting attempts to obtain hospital care that were blocked or delayed. Other reviewers emphasized systemic issues: cold dinners, meals not served consistently, and a sense that food and nutrition were not given the priority residents deserve. In a particularly troubling account, a visitor claimed pneumonia was not promptly addressed and that hospital transfer only occurred after family members intervened.
Environmental and safety concerns also appear in several reviews. Observers described an overall facility ambiance that was unclean or poorly maintained - ants in rooms, a pervasive odor, and hallways cluttered with boxes that impeded wheelchair users. Some reviewers noted broken automatic doors, dusty lobby furniture, and general disrepair such as water-damaged ceilings and moss on outside walkways, which can raise obvious safety concerns. Alarm sounds were described as piercing during one lengthy visit, contributing to an atmosphere that felt chaotic rather than orderly. The impression of clutter, disorganization, and delayed maintenance contributed to the perception that residents' safety and comfort were not being consistently prioritized.
Communication and responsiveness to families emerged as a recurring theme across many comments. A number of reviews criticized the center for poor communication with families, with reports that staff seemed unaware of hospital transfers or changes in a resident's condition unless families pressed the issue. Others highlighted the contrast between these frustrations and occasional positive interactions with specific staff members - front desk personnel described as pleasant, and CNAs who were praised for patience, kindness, and genuine care. Some reviewers credited new or changing leadership with improvements in responsiveness and a renewed focus on dignity, while others remained skeptical, describing a facility still plagued by understaffing and inconsistent care.
Therapy and rehabilitation services did receive notable praise in several reviews. Multiple visitors highlighted compassionate, effective physical therapy teams and qualified doctors, praising the therapy department as a bright spot where residents could regain function and feel supported. In these accounts, therapists and clinicians were described as kind, dedicated, and genuinely invested in patients' progress, with some readers noting that they would return to the facility for therapy again in the future if needed. This positive sentiment stands in stark contrast to the more severe criticisms elsewhere, illustrating the inconsistency in experiences across different areas of the center.
The overarching narrative that emerges is deeply nuanced. For some families, the center represents a welcoming, attentive environment with improvements under new leadership and a culture of care that makes residents feel at home. For others, it is a place where basic needs go unmet, hygiene falls short, safety concerns go unaddressed, and communication with families feels opaque or nonresponsive. The disparities in reported experiences suggest significant variation in staffing levels, supervision, and day-to-day practices, potentially influenced by shifts, departments, and leadership changes over time. For anyone considering care at this facility, these memories underscore the importance of conducting thorough, independent assessments, asking pointed questions about staffing ratios, ongoing maintenance, fall and incontinence protocols, and how families can be kept informed about a loved one's condition and any hospital transfers.
In summary, the facility appears to be at a crossroads of quality improvement and ongoing challenge. There are affirmations of compassionate therapy, friendly front-desk interactions, and leadership-driven enhancements, tempered by severe accusations of neglect, poor hygiene, inconsistent care, and gaps in communication. How this translates into a resident's day-to-day experience seems to depend heavily on who is caring for them and when, making vigilant oversight, proactive family involvement, and ongoing evaluation by appropriate regulatory bodies essential for anyone considering placement or visiting loved ones at this center.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lenoir Healthcare Center in Lenoir, NC is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With our fully furnished apartments, private bathrooms, and housekeeping services, residents can enjoy a comfortable and hassle-free living experience.
We understand the importance of staying active and engaged, which is why we offer a variety of activities for our residents to participate in. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is always something exciting happening at Lenoir Healthcare Center.
Our dining options are designed to cater to the specific dietary restrictions and preferences of our residents. We provide delicious meals prepared by our skilled chefs, with special attention given to those on diabetes diets or with other dietary restrictions.
At Lenoir Healthcare Center, we prioritize the health and safety of our residents. Our 24-hour call system ensures that assistance is always just a phone call away, while our 24-hour supervision provides peace of mind for both residents and their families. Our dedicated staff members are trained to provide assistance with daily tasks such as bathing, dressing, transfers, medication management, and meal preparation.
Additionally, we offer mental wellness programs to support the overall mental well-being of our residents. Our wellness center provides access to various resources aimed at promoting mental health and happiness.
Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.
With amenities like a beauty salon, gaming room, small library, computer center with Wi-Fi/high-speed internet access, outdoor spaces including a garden area for relaxation or socialization purposes; Lenoir Healthcare Center truly feels like home.
Our community-operated transportation ensures that residents have easy access to nearby amenities or attractions outside of our community. We also offer move-in coordination services for a smooth transition into our assisted living facility.
Whether it's enjoying delicious meals in our dining room, participating in stimulating activities, or simply relaxing in our beautiful outdoor spaces, Lenoir Healthcare Center offers a comfortable and enriching environment for seniors to thrive.
Lenoir Healthcare Center offers competitive pricing for its studio accommodations, with a monthly cost of $2,095. This is significantly lower than the average rates in Wilkes County, which stand at $3,453, and even more so compared to the broader state average of $4,020 for similar facilities. The affordability of Lenoir Healthcare Center not only positions it as a valuable option within the local market but also reflects its commitment to making quality healthcare accessible to its residents. By keeping costs manageable, Lenoir Healthcare Center ensures that individuals can receive essential care without facing overwhelming financial burdens.
Lenoir Healthcare Center is located at 322 Nuway Circle, Lenoir, NC 28645 in Wilkes County, North Carolina
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