969 Cox Road, Gastonia, NC 28054
For more information about senior living options: (844) 490-3973
The Activities Director Miss Lucy is friendly and kind. The Greens of Gastonia staff are hardworking and dedicated. The staff at The Greens of Gastonia are truly exceptional - compassionate, attentive, and genuinely dedicated to residents' needs. Broad River Therapy is wonderful in helping residents' recovery. The uncle was treated wonderfully, and the staff were exceptional. The staff are great with loved ones during short-term rehab; the food is always good; managers are responsive and helpful; therapists are fantastic. The Greens at Gastonia is clean, the staff are friendly, and the facility is open 24/7. New administration and leadership have made positive changes; the facility is recommended for placement. Vanessa Aldridge is an amazing nurse; she is attentive to residents' needs and prioritizes health and wellness.
The facility is described as a joke, with leadership not taking families' concerns or patient care seriously. The current Director of Nursing is described as horrible, rude, and unpleasant. The Greens of Gastonia is labeled absolutely awful and not a place to admit loved ones. The place is called disgusting and uncaring toward residents, with staff and administration lacking accountability. Residents are left wet, unfed, and neglected, with reports of abuse and poor care. CNAs are described as trashy with no skills, and the facility is dirty with unpleasant odors. The facility is severely understaffed, leading to delayed responses and inadequate daily hygiene. Discharge processes and communication are mishandled, with missing appointments and incomplete medical information. The building and equipment are said to be falling apart and unsafe for residents. There are claims of abuse and neglect, and the facility appears to be on a watchlist for such issues. At least one reviewer alleges serious harm or death occurred due to neglect and poor care.This community is best suited for families seeking short-term skilled rehab or ongoing nursing support in a setting where recent leadership changes have started to steer care toward more attentive, person-centered service. The Greens at Gastonia (the facility now operating under the Brian Center banner) has notable strengths in therapy intensity, engaged activity programming, and a cadre of front-line staff who demonstrate genuine warmth and reliability. When rehabilitation is the primary goal, and a resident benefits from strong PT/OT oversight, this campus can deliver meaningful progress, especially where new management and a refreshed nursing team are in place.
Careful consideration is warranted for families who need consistently flawless daily operations and unwavering safety. A substantial portion of reviews voices grave concerns about staffing gaps, delays in essential care, and neglectful incidents. Several families describe episodes of inadequate hygiene, unaddressed call alarms, and inconsistent discharge planning that left loved ones inadequately prepared for home. For anyone whose loved one requires vigilant, 24/7 oversight, or who cannot tolerate even short lapses in turning, medication timing, or routine monitoring, alternatives may offer more predictable, safety-first environments.
On the upside, the facility's recent renovations and new leadership have produced tangible benefits. Families repeatedly praise a compassionate nursing team, especially in the wings of Vanessa the Director of Nursing and Andrea in the activities department. Therapy teams - often highlighted as knowledgeable and supportive - help residents regain function and confidence quickly. The building's cleanliness and upkeep have shown clear improvement, and the new management approach has fostered better communication and responsiveness in many cases. The presence of meaningful respite and short-term stays also broadens the option set for families who need temporary care while arranging long-term plans.
Nevertheless, the main cons in the collective experience cannot be dismissed. A subset of reviews recount severe care gaps: neglectful handling of pressure ulcers, infections, and incontinence, with some accounts of delayed or missed medications, and insufficient staff availability for timely assistance. Reports of disorganization during discharge, and inconsistent communication with families about care plans or follow-up appointments, underscore ongoing risk. Front desk interactions and overall perceived responsiveness at times have fallen short, contributing to a perception that reliability fluctuates by shift and by unit. These patterns have understandably caused hesitation for families prioritizing steady, predictable care.
What this means for a decision is practical: weigh the current momentum against the volatility in care experiences. If a rehab-focused path with strong therapy, a responsive DON, and improving facilities aligns with the loved one's needs, and a plan to staff up consistently is actively in force, the Greens at Gastonia offers genuine upside. Pros offset the risks when recent changes translate into reliable turn-by-turn care, clear discharge protocols, and steady daily routines. Pros do not fully offset the main concerns, however, if risk tolerance is low and a family cannot tolerate variable staffing, occasional neglect narratives, or recurrent call-bell delays.
To move forward with clarity, request a current, facility-wide tour focused on therapy spaces, resident rooms, and the condition of common areas. Ask to meet the current leadership - especially the Director of Nursing - and review a concrete care plan, staffing ratios, and a detailed discharge checklist. Probe recent survey results and any quality improvement initiatives underway, and insist on specific responses if a problem arises. If the goal is guaranteed consistent staffing, rigorous daily hygiene, and unambiguous accountability, consider alternatives in the Gastonia area. For families comfortable with ongoing oversight and a facility progressively rectifying past deficiencies, this community can be a solid option with the right expectations and a clear care plan.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Health & Rehab - Gastonia in Gastonia, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered and feel their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Community-operated transportation is available for outings and appointments, ensuring that residents stay connected to the local area.
A computer center is provided for residents to keep up with technology and stay connected with loved ones. Meals are served in a spacious dining room, offering restaurant-style dining experiences. The fitness room encourages active lifestyles and helps residents maintain their physical health. Each room comes fully furnished, providing a comfortable living space for residents.
For leisure activities, there is a gaming room where residents can engage in friendly competitions. A small library is available for those who love reading, providing a cozy space to relax and unwind. Residents can also enjoy the outdoors in the beautiful garden or outdoor space.
Housekeeping services are provided to ensure that living spaces remain clean and tidy. Move-in coordination eases the transition process for new residents. Private bathrooms offer convenience and privacy.
The community offers non-medical transportation arrangements as well as transportation to doctors' appointments, ensuring that residents have access to necessary healthcare services. A wellness center provides resources and support for maintaining overall well-being.
Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected online. The 24-hour call system ensures that assistance is readily available whenever needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Diabetes diet options are offered for those with specific dietary needs, while meal preparation and service are provided by staff members. Medication management ensures that medications are taken at the appropriate times.
A mental wellness program supports the emotional well-being of residents. Special dietary restrictions are accommodated to meet individual needs.
The community offers a variety of activities for residents to enjoy, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Nearby amenities include cafes, pharmacies, physicians, and restaurants, providing convenience and accessibility to important services.
Overall, Brian Center Health & Rehab - Gastonia in Gastonia, NC is a well-rounded assisted living community that prioritizes the comfort, well-being, and independence of its residents.
Brian Center Health & Rehab - Gastonia is located at 969 Cox Road, Gastonia, NC 28054 in Gaston County, North Carolina
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