969 Cox Road, Gastonia, NC 28054
For more information about senior living options: (844) 490-3973
The Activities Director, Miss Lucy, is friendly and kind, with a heart in the right place. The staff at The Greens of Gastonia are hardworking and dedicated. The staff are compassionate, attentive, and genuinely committed to residents' needs, creating a supportive recovery environment. Broad River Therapy has been wonderful in aiding recovery. The caregivers are exceptional and the food is delicious. The Greens at Gastonia is clean, with friendly staff and around-the-clock availability. The facility is well-built, clean, and well-run, with staff who are kind to residents and their families. Management is quick to respond and knowledgeable about questions and concerns. Visitors were impressed by caring, compassionate, and attentive staff, as well as clean rooms and well-kept common areas. The staff made my grandfather's stay better for him and his family. The transition from hospital to facility was smooth, with excellent, attentive care.
The Greens of Gastonia is described as absolutely horrible and pathetic for placing a loved one there. The facility is described as disgusting and not caring about its residents. It is suggested the facility does not deserve to be in business. The facility is said to be on a watchlist for abuse and neglect and has a 1-star rating. The place is described as dirty and stinking in every hall, with residents not properly cleaned. Medications are claimed to be given on time, or rather not given on time, in some instances. Nurses are alleged to turn call alarms off at night, leading to slow responses to residents' needs. Residents are said to have been left in urine and feces and not turned, resulting in pressure ulcers. Wound care is described as being changed to OTC ointments due to cost rather than proper prescriptions. Discharge planning reportedly failed to arrange essential equipment (bed, wheelchair) in time, hindering safe home care. Some reviewers characterize staff as rude or disrespectful, with instances of rough handling by nurses. One review urges others to avoid Greens of Gastonia for rehabilitation, effectively recommending against admission.The Greens of Gastonia elicits a wide swing of opinions from families and former residents, with many praising the facility for its caring staff and welcoming atmosphere, while others warn that serious problems undermine safety and quality of care. On one end, reviewers highlight a culture of kindness, responsiveness, and a clean, well-run environment that makes a positive difference during recovery. On the other end, voices complain about leadership, staffing gaps, and a pattern of neglect that they say endangered loved ones. The result is a complex picture in which the daily experience can feel very different depending on who you ask and when you visit.
Several comments center on the warmth and professionalism of individual staff members. Families repeatedly point to the Activities Director, Lucy, as a standout - described as consistently friendly, patient, and genuinely kind. The second shift supervisor, Mimi, is mentioned as a top supporter, and Broad River Therapy teams are singled out as wonderful partners in rehabilitation. Beyond the therapy and activities staff, reviewers say nurses and administration can be welcoming, attentive, and quick to respond to questions. Tours and initial experiences are often framed as thorough and reassuring, with management praised for being quick to respond and knowledgeable about concerns.
The sentiment about the physical environment and day-to-day care in many accounts is largely positive. Several reviews commend the facility's cleanliness, organization, and the overall sense that the place is well run. Families describe transitions from hospital to rehabilitation as smooth, and patients or loved ones frequently express gratitude for the care their family members receive during therapy and recovery. For some, Greens at Gastonia feels like a supportive, compassionate setting where staff take the time to attend to needs and make residents feel at home.
Yet, the most vocal and persistent criticisms come from those who allege serious shortcomings in leadership and patient safety. A number of reviewers express strong concerns about the administrators and DON (Director of Nursing), suggesting that new leadership and ongoing management issues have led to neglectful practices and insufficient attention to patient welfare. Phrases like "watchlist for abuse and neglect" and complaints about inadequate background checks for staff appear in some accounts, highlighting fears about who is entrusted with vulnerable residents. Several reviewers describe experiences that they interpret as neglectful or neglectful patterns, including poor bedside care and inadequate responsiveness.
Specific, troubling anecdotes are cited by multiple critics. One reviewer claims a loved one was left in urine and feces on multiple occasions, with episodes of being left in one position for long periods and pressure ulcers developing in the rehabilitation phase rather than being properly treated. Others allege delays in wound care, inappropriate shifts to cheaper OTC ointments instead of prescribed treatments, and frustration with how complaints and official inquiries were handled. There are unmistakable accusations of substandard discharge planning, with families reporting delays in obtaining necessary equipment, incomplete sharing of after-visit summaries, and difficulty securing a detailed plan for follow-up appointments. In some remarks, the discharge process is described as chaotic and inconsistent, leaving families feeling unprepared for home care.
Complaints extend to day-to-day operations and communication. Some reviewers describe hours when call bells go unanswered or staff shortages lead to delayed assistance, especially at night. There are accounts of staff turning alarms off or failing to respond promptly, which heightens fears about patient safety. Others recount experiences of rough handling during transfers or repositioning, and worries persist about whether the facility has adequate staffing to meet all residents' needs - particularly for those who are bedbound or have complex medical requirements. A few comments even suggest that some staff members have quit or left "the shower team" due to turnover, contributing to perceptions of ongoing instability and inconsistent care.
The range of experiences also touches on the facility's popularity and perceived value. Some reviewers regard Greens at Gastonia as a top option for skilled nursing and rehabilitation, praising the staff's compassion, the facility's atmosphere, and the overall sense of commitment to residents. Others warn prospective families to be cautious, to perform diligent due diligence, and to seek independent confirmation of safety and quality metrics. In their view, the facility may be right for some, but potentially hazardous for others, depending on the specific unit, time, and staff available.
Overall, The Greens of Gastonia presents a paradoxical landscape: many residents and families report genuine kindness, responsive care, and a clean, well-managed setting that supports recovery. Simultaneously, a substantial portion of feedback focuses on deep concerns about leadership, staffing adequacy, discharge planning, and alleged neglectful practices. Prospective families are encouraged to weigh both sides carefully, to seek out current residents or family members for candid conversations, and to verify compliance with state regulations, staffing ratios, and wound-care protocols. Before making decisions, it helps to ask pointed questions about background checks, incident reporting, alarm response times, and the facility's plan for ensuring consistent, person-centered care across all shifts.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Health & Rehab - Gastonia in Gastonia, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered and feel their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Community-operated transportation is available for outings and appointments, ensuring that residents stay connected to the local area.
A computer center is provided for residents to keep up with technology and stay connected with loved ones. Meals are served in a spacious dining room, offering restaurant-style dining experiences. The fitness room encourages active lifestyles and helps residents maintain their physical health. Each room comes fully furnished, providing a comfortable living space for residents.
For leisure activities, there is a gaming room where residents can engage in friendly competitions. A small library is available for those who love reading, providing a cozy space to relax and unwind. Residents can also enjoy the outdoors in the beautiful garden or outdoor space.
Housekeeping services are provided to ensure that living spaces remain clean and tidy. Move-in coordination eases the transition process for new residents. Private bathrooms offer convenience and privacy.
The community offers non-medical transportation arrangements as well as transportation to doctors' appointments, ensuring that residents have access to necessary healthcare services. A wellness center provides resources and support for maintaining overall well-being.
Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected online. The 24-hour call system ensures that assistance is readily available whenever needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Diabetes diet options are offered for those with specific dietary needs, while meal preparation and service are provided by staff members. Medication management ensures that medications are taken at the appropriate times.
A mental wellness program supports the emotional well-being of residents. Special dietary restrictions are accommodated to meet individual needs.
The community offers a variety of activities for residents to enjoy, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Nearby amenities include cafes, pharmacies, physicians, and restaurants, providing convenience and accessibility to important services.
Overall, Brian Center Health & Rehab - Gastonia in Gastonia, NC is a well-rounded assisted living community that prioritizes the comfort, well-being, and independence of its residents.
Brian Center Health & Rehab - Gastonia is located at 969 Cox Road, Gastonia, NC 28054 in Gaston County, North Carolina
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