Village Green Health And Rehabilitation
Save1601 Purdue Drive, Fayetteville, NC 28304
For more information about senior living options: (844) 490-3973
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Over the span of several weeks in a Fayetteville rehabilitation setting, the experiences described paint a picture of a facility that can deliver exceptional therapy and compassionate care for many residents, while also revealing sharp disagreements about management, staffing, and daily operations. For some guests, the rehab program was a turning point: therapists focused relentlessly on restoring range of motion after surgery, nursing and CNA staff provided steady support, and the overall atmosphere felt like a place where healing and personal attention were priorities. Even when frustrations arose - most notably around dietary coordination and some perceived lapses in care - the core message from many reviews is that the therapy teams and frontline caregivers can be outstanding, and the facility has the resources to support meaningful recovery.
Several reviewers highlight the therapy experience as the standout element of their stay. The rehab team, including physical and occupational therapists, is repeatedly praised for their dedication and effectiveness. One person described seven weeks of rehabilitation on a post-operative shoulder as "outstanding," with therapists who ensured they achieved the necessary range of motion and progress. That same sentiment echoes in multiple notes: therapy was consistent, motivating, and tailored to the patient's goals, helping many residents regain strength, balance, and independence. The therapists' regular presence - often visiting day after day and keeping patients engaged with their exercises - appears to be a common thread of positive feedback, even when other parts of the experience were mixed.
Support from nursing staff and CNAs also figures prominently in the positive reviews. Several residents speak highly of the warmth, attentiveness, and reliability of the nursing team, with particular mentions of individuals who stood out for their care and responsiveness. Comments highlight that nurses and aides listened to patients' needs, helped them with daily activities, and maintained a sense of dignity and encouragement throughout the stay. The dedication of the front-line staff contributes to a sense of safety and well-being, reinforcing why residents often feel ready to push through challenges during their therapy.
Beyond the clinical care, some reviewers commend the broader organizational culture and facilities. One piece of praise centers on Sandstone's overall approach to resident care, noting that top management understands the importance of patient care and that this philosophy permeates down to every facility feature. An ice cream parlor that is highlighted as a hallmark of their facilities stands as a cultural touchstone for some residents, suggesting that a focus on resident comfort and a pleasant living environment goes hand in hand with strong clinical care. The sense that residents' homes should be welcoming and comfortable is echoed in several accounts, underscoring the value placed on making the spaces feel supportive and dignified.
However, the narrative is not uniformly rosy. A second, more critical thread runs through many reviews, centering on concerns about care quality, staff professionalism, and day-to-day operations. One reviewer describes Village Green as not being a good environment for families and friends, with staff who seemed more focused on appearance than on responsibilities. Allegations about neglect and disrespect - the aunt's tracheal site becoming filthy, a director of nursing transition, and a frightening remark overheard by a family member - are harsh reminders that patient safety and respectful care are not universal experiences across all days and all staff. Some readers argue that the facility needs a substantial overhaul or even shutdown to ensure patient safety and proper care standards. These accounts emphasize the risk that problems at the administrative or bedside levels can significantly impact trust and comfort for residents and their families.
There are also recurring notes about specific operational gaps, including the handling of dietary needs. One reviewer mentions a mismatch in expectations regarding meals and dietitian guidance, indicating that dietary coordination could have been clarified earlier. Another guest, who is gluten-free, reports that the meals did not accommodate their dietary restrictions, underscoring how important it is for nutrition teams to align with patients' medical and lifestyle needs to support recovery. While this issue appears in the mix of feedback, several other testimonies acknowledge the kitchen staff for delivering quality meals when updates or adjustments were made, suggesting that with tighter communication, the dining experience could be more consistently aligned with individual requirements.
Despite these tensions, several reviews highlight moments of meaningful impact and continuity of care. Families and patients express gratitude to specific individuals who helped navigate the recovery journey - Rex from Corporate and Lisa, the Director of Nursing, for addressing issues and committing to follow through on improvements. The social services team is singled out for being on point with needs both inside and outside the facility, and the kitchen and dining service is recognized for meaningful contributions to residents' comfort and satisfaction during meals. For people who needed durable medical equipment and discharge planning, the facility demonstrated its capacity to coordinate resources and support safe transitions home whenever possible, reinforcing the sense that the center strives to be a comprehensive solution for rehabilitation and recovery.
The emotional texture of the facility, as captured by reviewers, is a blend of heartfelt appreciation and earnest concern. Several residents describe personal growth and regained mobility as outcomes they never anticipated, with therapies enabling them to walk more confidently, rise from bed with less assistance, and tackle stairs and other daily tasks with renewed independence. Yet, accompanying those strides is a reminder that healing is not guaranteed by therapy alone: the quality of daily care, timely assistance, attentive housekeeping, and respectful communication all contribute to the overall experience. In some stories, family members report feeling supported and reassured; in others, they recount distress and alarm that prompt calls for systemic changes and accountability.
Taken together, the collection of reviews depicts a rehabilitation facility that can deliver exceptional therapeutic outcomes and meaningful recovery when the staff are aligned, communicative, and attentive to individual needs. The best days are marked by cohesive teamwork among therapists, nurses, CNAs, social services, and administrative leadership - where residents feel heard, valued, and empowered to reclaim mobility and independence. The more challenging days arise when gaps in collaboration, dietary coordination, or patient safety color the experience with frustration or fear. For families considering care at this facility, the stories suggest a careful weighing of strong, dedicated clinical care and personal warmth against the realities of administrative responsiveness and consistent adherence to all aspects of patient safety and dignity. The underlying message is clear: with continued attention to staffing, communication, and patient-centered care, the facility has the potential to be a genuinely transformative place for recovery.
Village Green Health And Rehabilitation in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience of its residents, the community provides a beauty salon for hair and nail care, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center with Wi-Fi/high-speed internet access.
Meals are served in a dining room with restaurant-style dining, offering delicious and nutritious options prepared by the staff. Special dietary restrictions can be accommodated to meet individual needs.
Residents have access to various recreational facilities such as a fitness room, gaming room, small library, and outdoor space including a garden. There are also scheduled daily activities organized by the staff, as well as resident-run activities to foster social engagement.
The community offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to help residents stay on track with their medications.
Furthermore, Village Green Health And Rehabilitation offers move-in coordination assistance for a smooth transition into the community. Housekeeping services are provided to maintain cleanliness within living spaces. Transportation arrangement for non-medical purposes as well as to doctors' appointments can be arranged for convenience.
Residents can benefit from the mental wellness program offered by the community to support their emotional well-being. A wellness center is also available for additional health-related resources.
In terms of nearby amenities, there are cafes, physicians' offices, restaurants, and theaters located within close proximity to Village Green Health And Rehabilitation.
Overall, this assisted living community strives to provide a comfortable and caring environment where residents can receive personalized care while enjoying various amenities and engaging in stimulating activities.
Village Green Health And Rehabilitation is located at 1601 Purdue Drive, Fayetteville, NC 28304 in Hoke County, North Carolina
Village Green Health And Rehabilitation on seniors.fyi includes 6 photos including images showing landscaping, building, architecture, brick, trees, brick building, fountain, outdoor, and more.
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