Village Green Health And Rehabilitation

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  • Interior

    A reception desk with a vase of sunflowers in an office setting.
  • Outdoors

    A serene courtyard featuring a winding pathway, surrounded by lush trees and neatly maintained landscaping.
  • Building

    A building entrance with a brick facade and a covered canopy.
  • Architecture

    A brick residential house with a landscaped front yard.
  • Trees

    A brick residential building with manicured landscaping and trees at the front.
  • Landscaping

    A suburban building with a brick fountain in the foreground.

Village Green Health And Rehabilitation

1601 Purdue Drive, Fayetteville, NC 28304

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
82
4 stars
10
3 stars
2
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Village Green Health And Rehabilitation

    Pros

    • pro The therapy team was outstanding and helped residents regain their range of motion.
    • pro The staff were wonderful, understanding, and met residents' needs as much as possible.
    • pro Sanstone is a top-notch company that truly cares about its residents, with management prioritizing patient care.
    • pro The facilities show no expense spared, including amenities like an ice cream parlor in every location.
    • pro The therapy team (PT & OT) is the reason for residents' healing and progress.
    • pro The chef and kitchen provide quality meals.
    • pro The Social Services team is spot on in addressing needs both in and out of the facility.
    • pro The nursing staff and CNAs are top notch, caring and thoughtful.
    • pro The environment is pleasant, home-like, and conducive to recovery.
    • pro Therapy is motivating and encouraging, helping residents push to improve.
    • pro The staff across housekeeping, CNAs, nurses, therapy, and admin are compassionate and personable.
    • pro Management is proactive in addressing issues and committed to ongoing improvements.

    Cons

    • pro The facility is not a good place for family or friends, and the staff do not prioritize patient care.
    • pro Staff are described as focusing more on appearance (tight pants, long lashes, long nails, bright hair) than on their responsibilities.
    • pro A relative's trach site was filthy, requiring involvement of the Director of Nursing and later transfer to a burn center due to improper care.
    • pro A staff member was overheard saying, "I don't know why we moving her, she about to die anyway," indicating blatant disrespect and negligence.
    • pro The facility should be shut down or completely restructured because staff do not genuinely care about patients.
    • pro Gluten-free meals were not provided, showing dietary neglect.
    • pro A grandmother/patient was left waiting in a wheelchair for an hour and had an accident, reflecting a lack of timely assistance.

    Review

    Over the span of several weeks in a Fayetteville rehabilitation setting, the experiences described paint a picture of a facility that can deliver exceptional therapy and compassionate care for many residents, while also revealing sharp disagreements about management, staffing, and daily operations. For some guests, the rehab program was a turning point: therapists focused relentlessly on restoring range of motion after surgery, nursing and CNA staff provided steady support, and the overall atmosphere felt like a place where healing and personal attention were priorities. Even when frustrations arose - most notably around dietary coordination and some perceived lapses in care - the core message from many reviews is that the therapy teams and frontline caregivers can be outstanding, and the facility has the resources to support meaningful recovery.

    Several reviewers highlight the therapy experience as the standout element of their stay. The rehab team, including physical and occupational therapists, is repeatedly praised for their dedication and effectiveness. One person described seven weeks of rehabilitation on a post-operative shoulder as "outstanding," with therapists who ensured they achieved the necessary range of motion and progress. That same sentiment echoes in multiple notes: therapy was consistent, motivating, and tailored to the patient's goals, helping many residents regain strength, balance, and independence. The therapists' regular presence - often visiting day after day and keeping patients engaged with their exercises - appears to be a common thread of positive feedback, even when other parts of the experience were mixed.

    Support from nursing staff and CNAs also figures prominently in the positive reviews. Several residents speak highly of the warmth, attentiveness, and reliability of the nursing team, with particular mentions of individuals who stood out for their care and responsiveness. Comments highlight that nurses and aides listened to patients' needs, helped them with daily activities, and maintained a sense of dignity and encouragement throughout the stay. The dedication of the front-line staff contributes to a sense of safety and well-being, reinforcing why residents often feel ready to push through challenges during their therapy.

    Beyond the clinical care, some reviewers commend the broader organizational culture and facilities. One piece of praise centers on Sandstone's overall approach to resident care, noting that top management understands the importance of patient care and that this philosophy permeates down to every facility feature. An ice cream parlor that is highlighted as a hallmark of their facilities stands as a cultural touchstone for some residents, suggesting that a focus on resident comfort and a pleasant living environment goes hand in hand with strong clinical care. The sense that residents' homes should be welcoming and comfortable is echoed in several accounts, underscoring the value placed on making the spaces feel supportive and dignified.

    However, the narrative is not uniformly rosy. A second, more critical thread runs through many reviews, centering on concerns about care quality, staff professionalism, and day-to-day operations. One reviewer describes Village Green as not being a good environment for families and friends, with staff who seemed more focused on appearance than on responsibilities. Allegations about neglect and disrespect - the aunt's tracheal site becoming filthy, a director of nursing transition, and a frightening remark overheard by a family member - are harsh reminders that patient safety and respectful care are not universal experiences across all days and all staff. Some readers argue that the facility needs a substantial overhaul or even shutdown to ensure patient safety and proper care standards. These accounts emphasize the risk that problems at the administrative or bedside levels can significantly impact trust and comfort for residents and their families.

    There are also recurring notes about specific operational gaps, including the handling of dietary needs. One reviewer mentions a mismatch in expectations regarding meals and dietitian guidance, indicating that dietary coordination could have been clarified earlier. Another guest, who is gluten-free, reports that the meals did not accommodate their dietary restrictions, underscoring how important it is for nutrition teams to align with patients' medical and lifestyle needs to support recovery. While this issue appears in the mix of feedback, several other testimonies acknowledge the kitchen staff for delivering quality meals when updates or adjustments were made, suggesting that with tighter communication, the dining experience could be more consistently aligned with individual requirements.

    Despite these tensions, several reviews highlight moments of meaningful impact and continuity of care. Families and patients express gratitude to specific individuals who helped navigate the recovery journey - Rex from Corporate and Lisa, the Director of Nursing, for addressing issues and committing to follow through on improvements. The social services team is singled out for being on point with needs both inside and outside the facility, and the kitchen and dining service is recognized for meaningful contributions to residents' comfort and satisfaction during meals. For people who needed durable medical equipment and discharge planning, the facility demonstrated its capacity to coordinate resources and support safe transitions home whenever possible, reinforcing the sense that the center strives to be a comprehensive solution for rehabilitation and recovery.

    The emotional texture of the facility, as captured by reviewers, is a blend of heartfelt appreciation and earnest concern. Several residents describe personal growth and regained mobility as outcomes they never anticipated, with therapies enabling them to walk more confidently, rise from bed with less assistance, and tackle stairs and other daily tasks with renewed independence. Yet, accompanying those strides is a reminder that healing is not guaranteed by therapy alone: the quality of daily care, timely assistance, attentive housekeeping, and respectful communication all contribute to the overall experience. In some stories, family members report feeling supported and reassured; in others, they recount distress and alarm that prompt calls for systemic changes and accountability.

    Taken together, the collection of reviews depicts a rehabilitation facility that can deliver exceptional therapeutic outcomes and meaningful recovery when the staff are aligned, communicative, and attentive to individual needs. The best days are marked by cohesive teamwork among therapists, nurses, CNAs, social services, and administrative leadership - where residents feel heard, valued, and empowered to reclaim mobility and independence. The more challenging days arise when gaps in collaboration, dietary coordination, or patient safety color the experience with frustration or fear. For families considering care at this facility, the stories suggest a careful weighing of strong, dedicated clinical care and personal warmth against the realities of administrative responsiveness and consistent adherence to all aspects of patient safety and dignity. The underlying message is clear: with continued attention to staffing, communication, and patient-centered care, the facility has the potential to be a genuinely transformative place for recovery.

    Features

    Housing

    • 170 resident community capacity 170 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fayetteville Municipal (4 miles away) Fayetteville Municipal (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Village Green Health And Rehabilitation in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    For the convenience of its residents, the community provides a beauty salon for hair and nail care, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center with Wi-Fi/high-speed internet access.

    Meals are served in a dining room with restaurant-style dining, offering delicious and nutritious options prepared by the staff. Special dietary restrictions can be accommodated to meet individual needs.

    Residents have access to various recreational facilities such as a fitness room, gaming room, small library, and outdoor space including a garden. There are also scheduled daily activities organized by the staff, as well as resident-run activities to foster social engagement.

    The community offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to help residents stay on track with their medications.

    Furthermore, Village Green Health And Rehabilitation offers move-in coordination assistance for a smooth transition into the community. Housekeeping services are provided to maintain cleanliness within living spaces. Transportation arrangement for non-medical purposes as well as to doctors' appointments can be arranged for convenience.

    Residents can benefit from the mental wellness program offered by the community to support their emotional well-being. A wellness center is also available for additional health-related resources.

    In terms of nearby amenities, there are cafes, physicians' offices, restaurants, and theaters located within close proximity to Village Green Health And Rehabilitation.

    Overall, this assisted living community strives to provide a comfortable and caring environment where residents can receive personalized care while enjoying various amenities and engaging in stimulating activities.

    Nearby Places of Interest

    Restaurants

    • Little Caesars Pizza (2.7 miles)
    • McDonald's (2.8 miles)
    • Luigi's Italian Restaurant & Bar (3.1 miles)
    • Fazoli's (3.1 miles)
    • Waffle House (3.2 miles)
    • Golden Corral (3.3 miles)
    • Sonic Drive-In (3.4 miles)

    Physicians

    • Cape Fear Valley (3.3 miles)
    • North Ramsey Dialysis Center (5.5 miles)
    • Cape Fear Orthopaedic Clinic (7.8 miles)
    • Family Medicine and Acute Care of Sandhills (16.8 miles)

    Theaters

    • AMC Fayetteville 14 (3.7 miles)

    Cafes

    • Lol Tea and Coffee (4 miles)
    • Starbucks (6 miles)

    Pharmacies

    • Cape Fear Discount Drugs North (6.1 miles)
    • Walmart Pharmacy (6.2 miles)
    • Womack Pharmacy Annex (7.5 miles)
    • Anderson Creek Pharmacy (15.1 miles)
    • CVS Pharmacy (16.8 miles)

    Parks

    • Smith Lake (6.3 miles)

    Hospitals

    • Womack Army Medical Center (8.5 miles)

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