Carolina Rehab Center Of Cumberland in Fayetteville, NC
SaveInformation last verified:
4600 Cumberland Road, Fayetteville, NC 28306
For more information about senior living options: (844) 490-3973
The inside was clean and the staff were very nice. Carolina Rehab did an outstanding job. Mrs. Frauline consistently greeted visitors with a smile. Mrs. Diana and the admin staff were great and explained everything clearly. The PT and OT staff helped her get back on her feet. Mrs. Tara and Mrs. Bianca provided top‑notch care. The nursing staff were very professional and friendly. The atmosphere was friendly and welcoming, and residents were treated with respect and dignity. All of the staff were helpful and courteous. The admissions process was smooth. Barbara and the dining team ensured residents enjoyed meals. The therapy services were excellent, and the therapy team helped patients daily to improve. The facility is clean, comfortable, and feels like home. Mary, the activity director, is wonderful and cares for the residents. The housekeeping team keeps the facility spotless.
The reviews describe the facility as understaffed and more focused on billing than on delivering quality care. A reviewer states a patient was found next to vomit for an extended period, implying neglect and poor supervision. Nighttime care is criticized as inattentive, with inadequate monitoring of residents. Food quality is described as terrible and often cold, with limited variety and inadequate accompaniments. There is poor communication among staff, with conflicting explanations given to families and a lack of timely updates. Safety concerns are raised, including removal of call buttons, a Covid-positive roommate in the same room, and unsafe handling of patients. Some staff are depicted as rude or unsympathetic, with residents lacking baths and delays in pain management. The facility is accused of prioritizing Medicare/Medicaid billing and charging for care after a resident’s death, with little or no condolence offered.Carolina Rehab Center Of Cumberland in Fayetteville is best suited for older adults who need focused short-term rehabilitation with a clear path back to independence, and for families that value a warm, home-like atmosphere where the rehab team, PT and OT specialists, CNAs, and nursing staff, are repeatedly described as professional, patient, and genuinely caring. The facility earns consistently high marks for cleanliness, a friendly front-line staff, and therapy teams that motivate residents to regain strength and mobility. For families whose primary goal is effective rehabilitation delivered in a supportive environment, this center often delivers measurable progress and a sense of belonging that helps residents feel at ease during a challenging transition.
However, there are important caveats that families should weigh carefully. A subset of reviews points to night-time staffing gaps and inconsistencies in monitoring, with some families feeling that care at night was not as attentive as it should be. There are also persistent concerns about communication, especially when questions arise during complex discharge planning or rapid changes in a resident’s condition. While many experiences are positive, these reports suggest that not every shift or day delivers the same level of attentiveness, which can matter for residents with higher needs or for families who rely on timely updates.
The strongest pros, competent, compassionate therapy and nursing teams, a clean and welcoming setting, and a culture that many residents and families describe as “home-like”, tend to offset the main drawbacks for most residents who are focused on rehab goals. Therapists, especially those who consistently work with patients to regain key abilities, are frequently highlighted as the reason progress is possible. Nursing staff often receives praise for kindness and professionalism, and families regularly note that the environment feels safe, respectful, and dignified. When residents are recovering from surgery, illness, or injury, the combination of robust rehab services and a positive, supportive mood within the facility can accelerate functional gains and improve mood during a stressful period.
Nevertheless, the quality dynamics can tilt toward caution for those who require uninterrupted, highly reliable care around the clock. Reports of delayed pain management, gaps in night supervision, and occasional lapses in basic daily care, such as hygiene and timely assistance with transfers, underscore the reality that staffing levels and consistency can vary by shift. These factors do not erase the value of the rehab program, but they do influence the day-to-day experience and can affect outcomes, especially for residents with memory issues, high care needs, or delicate medical conditions. Families should anticipate these possibilities and plan proactive communication channels with the leadership team to ensure concerns are addressed promptly.
For families evaluating options, a practical approach is essential. During tours, inquire about current staffing ratios by shift, especially overnight, and ask how the facility ensures continuity of care when staff changes occur. Request a clear explanation of the pain management process and response times, and verify how therapy progress is communicated to families and integrated into discharge planning. Probe the dining experience by asking about menu options, flexibility for dietary restrictions, and how nutrition is tailored to individual needs. Investigate the admissions and discharge processes, including how home health or outpatient therapy is coordinated, and identify a single point of contact for updates and concerns. This proactive footing helps translate the favorable therapy outcomes described in reviews into predictable, day-to-day satisfaction.
From a long-term care perspective, Carolina Rehab Center Of Cumberland remains a compelling choice for rehab-driven goals, with many families reporting significant improvements in mobility, independence, and overall well-being. Those seeking a steady, predictable long-term environment with uniform nighttime care and consistently high-quality meals may want to compare with other facilities that emphasize 24/7 staffing stability and more uniform daily operations. The center’s strengths, cleanliness, responsive administration in many cases, and a genuine focus on rehabilitation, make it a strong candidate for families prioritizing recovery and reintegration. Yet the variability flagged in certain reviews means vigilance is prudent; a direct conversation with the unit manager and therapy leadership can reveal whether the current staffing model aligns with a resident’s specific needs.
In sum, Carolina Rehab Center Of Cumberland stands out as a rehab-centric option with a reputation for professional, empathetic care and a facility that feels welcoming and dignified. It is particularly well-suited for residents who are pursuing meaningful rehab gains and for families who want strong therapy and a nurturing environment as part of the recovery journey. Alternatives deserve consideration for those who must have rock-solid nighttime coverage, consistently high meal quality, and uniformly reliable day-to-day operations. The right decision hinges on aligning personal priorities, rehab intensity and staff engagement, versus night-to-night consistency and predictable routines, with the facility’s demonstrated strengths and its acknowledged areas for improvement. When possible, arrange a candid meeting with therapy and nursing leadership, request to observe a shift, and confirm that the care plan and discharge trajectory will be actively co-managed with family involvement. For many, the payoff, clear rehab progress in a compassionate setting, will justify choosing Carolina Rehab Center Of Cumberland, provided expectations are aligned with the facility’s current operating realities.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carolina Rehab Center Of Cumberland in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and enjoyable living environment for seniors.
The amenities at Carolina Rehab Center Of Cumberland include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby locations, a computer center for internet access, and a fitness room for staying active. The facility is also fully furnished and provides gaming and outdoor spaces, as well as private bathrooms for added convenience. Residents can enjoy restaurant-style dining in the dining room which offers delicious meals prepared by the staff. There is also a small library available for those who enjoy reading.
In terms of care services, the community offers 24-hour call system and supervision to ensure the safety of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. The facility also provides specialized care for those with diabetes including dietary restrictions and meal preparation. Medication management is offered to help residents stay on track with their medications. Additionally, Carolina Rehab Center Of Cumberland has a mental wellness program in place to promote emotional well-being among its residents.
The assisted living community also offers various activities to enhance the social engagement of its residents. Concierge services are available to cater to individual needs and preferences. Fitness programs are provided to promote physical health and wellness. Planned day trips allow residents to explore nearby attractions. Resident-run activities encourage involvement and camaraderie among the residents, while scheduled daily activities keep them engaged throughout the day.
Carolina Rehab Center Of Cumberland is conveniently located near four restaurants and one theater, providing opportunities for dining out or enjoying entertainment outside of the community.
Overall, Carolina Rehab Center Of Cumberland provides a supportive and enriching environment where seniors can receive personalized care while enjoying numerous amenities and engaging in various activities.
Carolina Rehab Center Of Cumberland is located at 4600 Cumberland Road, Fayetteville, NC 28306 in Hoke County, North Carolina
Carolina Rehab Center Of Cumberland on seniors.fyi includes 8 photos including images showing interior, healthcare, nurse, reception area, gym, fitness, exercise equipment, workout space, and more.
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