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2 from 2 reviews
Skilled Nursing Facility
Overall Review of Carolina Rehab Center Of Cumberland
Pros
Mary, the activity director at Cumberland Nursing, is a shining star who truly loves the residents and dedicates her heart to all she does.
The quick evacuation during the hurricane demonstrated some level of preparedness and care for patient safety.
Despite challenges, there are wonderful staff members who make a positive impact on the residents' lives.
Mary’s exceptional dedication and passion for her work make her an invaluable asset to the facility.
Cons
The staff members show no communication between shifts, leaving one shift unaware of the actions of the other.
Patient monitoring is not being conducted properly.
Following the hurricane evacuation, families were left without updates on their loved ones' whereabouts, causing significant distress.
The facility failed to provide concrete answers or sufficient information when families sought assistance in person.
Despite spending money on cosmetic improvements like fixing the lobby, the underlying issues of understaffing and staff dissatisfaction remain unaddressed.
There are indications that the staff is overworked and underpaid, contributing to a negative work environment.
Review
The experiences shared regarding Cumberland Nursing highlight a troubling picture of organizational disarray and ineffective communication within the facility. One of the primary issues stems from a glaring lack of communication between staff members across different shifts. This disconnect has resulted in a scenario where one shift is often unaware of what transpired during another, leading to inadequate monitoring and care for patients—something that should be paramount in any healthcare setting. Such lapses not only compromise patient safety but also contribute to an atmosphere of confusion and uncertainty for both residents and their families.
The aftermath of the hurricane evacuation in September further exemplifies systemic failures at Cumberland Nursing. While the evacuation itself was executed relatively quickly, the process that followed revealed significant shortcomings in how patient transfers were managed. Many patients were sent to facilities located more than two hours away, with little to no effort made to communicate this information effectively to families. In the absence of timely updates, relatives found themselves scrambling to locate their loved ones, creating an additional layer of stress and anxiety during an already challenging time. This lack of communication suggests a fundamental issue with operational protocols that prioritize timely interactions with families.
In-person visits for updates have left families feeling frustrated and bewildered. Individuals trying to gather information about their loved ones' whereabouts or health status often encounter staff who are either unavailable or unable to provide concrete answers. The sense of helplessness felt by family members underscores a critical need for improved processes and staffing solutions within Cumberland Nursing to better support both residents and their relatives.
Financial investments have been made towards refurbishing public areas like the lobby; however, these cosmetic upgrades fail to address deeper problems within the organization. Despite spending money on aesthetic improvements, it becomes clear that no amount of physical renovation can remedy the underlying issues related to staffing shortages. Employees appear overworked and underpaid, which likely contributes to low morale among staff members, ultimately affecting patient care across the board.
Despite these evident challenges facing Cumberland Nursing, there are glimmers of hope amidst despair through dedicated staff members who genuinely care for the residents' well-being. One such individual who stands out is Ms. Mary, the activity director. Her unwavering dedication shines through her interactions with residents; it is apparent that she invests her heart into all activities she oversees. Her positive influence serves as a beacon amidst an otherwise tumultuous environment—highlighting how important engaged and compassionate staff are in healthcare settings.
Overall, while there may be isolated instances of exceptional care represented by certain staff members like Mary at Cumberland Nursing, they do not erase systemic issues plaguing the facility as a whole. It is imperative for management at Cumberland Nursing to focus on rectifying administrative inefficiencies alongside improving communication protocols among staff members—a move that could greatly enhance patient experiences and familial relations moving forward. Addressing staffing concerns holistically would not only improve employee satisfaction but lead to better quality care outcomes for residents dependent on consistent monitoring and nurturing environments within nursing homes.
Features
Housing
136 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Fayetteville Municipal (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Carolina Rehab Center Of Cumberland in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and enjoyable living environment for seniors.
The amenities at Carolina Rehab Center Of Cumberland include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby locations, a computer center for internet access, and a fitness room for staying active. The facility is also fully furnished and provides gaming and outdoor spaces, as well as private bathrooms for added convenience. Residents can enjoy restaurant-style dining in the dining room which offers delicious meals prepared by the staff. There is also a small library available for those who enjoy reading.
In terms of care services, the community offers 24-hour call system and supervision to ensure the safety of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. The facility also provides specialized care for those with diabetes including dietary restrictions and meal preparation. Medication management is offered to help residents stay on track with their medications. Additionally, Carolina Rehab Center Of Cumberland has a mental wellness program in place to promote emotional well-being among its residents.
The assisted living community also offers various activities to enhance the social engagement of its residents. Concierge services are available to cater to individual needs and preferences. Fitness programs are provided to promote physical health and wellness. Planned day trips allow residents to explore nearby attractions. Resident-run activities encourage involvement and camaraderie among the residents, while scheduled daily activities keep them engaged throughout the day.
Carolina Rehab Center Of Cumberland is conveniently located near four restaurants and one theater, providing opportunities for dining out or enjoying entertainment outside of the community.
Overall, Carolina Rehab Center Of Cumberland provides a supportive and enriching environment where seniors can receive personalized care while enjoying numerous amenities and engaging in various activities.
Nearby Places of Interest
Restaurants
Golden Corral (4.6 miles)
Luigi's Italian Restaurant & Bar (4.8 miles)
Fazoli's (4.8 miles)
Waffle House (4.8 miles)
McDonald's (5 miles)
Little Caesars Pizza (5 miles)
Sonic Drive-In (5.1 miles)
Theaters
AMC Fayetteville 14 (4.9 miles)
Cafes
Lol Tea and Coffee (5.2 miles)
Starbucks (9.1 miles)
Physicians
Cape Fear Valley (5.9 miles)
North Ramsey Dialysis Center (8.6 miles)
Cape Fear Orthopaedic Clinic (10.8 miles)
Family Medicine and Acute Care of Sandhills (18.2 miles)
Carolina Rehab Center Of Cumberland on seniors.fyi includes 8 photos including images showing interior, healthcare, nurse, reception area, gym, fitness, exercise equipment, workout space, and more.
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Carolina Rehab Center Of Cumberland photos
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Interior
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Exercise Equipment
Healthcare
Wheelchair
Interior
Decor
Exercise Equipment, Gym, Fitness, and Workout Space