Overall Review of Carolina Rehab Center Of Cumberland
differentiator9 reviews mention this
Rehab therapy helps residents progress
Therapy support is a frequent reason residents say they made progress.
Multiple reviews describe consistent PT/OT work as residents regained strength and mobility after hospital stays or injuries. Several people specifically mention named therapists and day-to-day encouragement that helped someone work toward swallow and feeding goals. Reviews also connect therapy with independence, including getting out of bed with less help and returning to eating regular meals.
common33 reviews mention this
Staff is consistently kind and professional
Residents and families repeatedly describe the team as professional, respectful, and attentive.
A large share of reviews emphasize how welcoming the front desk, nursing staff, CNAs, and therapists feel during visits and stays. People often mention being greeted politely, explained care more clearly, and treated with respect and dignity. Some reviews also highlight communication and responsiveness when families had questions or concerns during rehab.
common16 reviews mention this
Facility cleanliness stands out
Reviews frequently mention a clean, well-kept environment.
Many reviewers describe the building as clean, odor-free, and consistently maintained, including rooms, hallways, and common areas. Housekeeping is singled out as keeping the facility looking its best over time. Even when reviews express dissatisfaction with other aspects, several still acknowledge cleanliness.
caveat7 reviews mention this
Food quality is a recurring concern
Some residents and families complain about meal quality and temperature.
While some reviewers praise the dining departmentās effort, multiple comments criticize the food as bland, cold, or generally unappetizing. Others say meals were missing items like sauces or gravies, and one reviewer describes needing to supplement meals because their loved one didnāt like what was being served. A few of the negative dining mentions also connect the issue to diet needs and meal timing expectations.
caveat6 reviews mention this
Attentiveness and staffing can vary
A subset of reviews describe lapses in night care or overall staffing.
Some reviews complain about being understaffed, especially after evening hours, with concerns about check-in frequency and timely assistance. A few negative experiences describe missing or delayed help for needs like transfers, baths, or pain medicine. Others report problems with communication between shifts or inadequate monitoring, which they link to safety and comfort concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
136 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Fayetteville Municipal (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Golden Corral (4.6 miles)
Luigi's Italian Restaurant & Bar (4.8 miles)
Fazoli's (4.8 miles)
Waffle House (4.8 miles)
McDonald's (5 miles)
Little Caesars Pizza (5 miles)
Sonic Drive-In (5.1 miles)
Theaters
AMC Fayetteville 14 (4.9 miles)
Cafes
Lol Tea and Coffee (5.2 miles)
Starbucks (9.1 miles)
Physicians
Cape Fear Valley (5.9 miles)
North Ramsey Dialysis Center (8.6 miles)
Cape Fear Orthopaedic Clinic (10.8 miles)
Family Medicine and Acute Care of Sandhills (18.2 miles)
Carolina Rehab Center Of Cumberland on seniors.fyi includes 8 photos including images showing interior, healthcare, nurse, reception area, gym, fitness, exercise equipment, workout space, and more.
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Exercise Equipment, Gym, Fitness, and Workout Space
Healthcare and Nurse
Reception Area
Wheelchair
Additional Photos
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