Carolina Rehab Center Of Cumberland in Fayetteville, NC
Save4600 Cumberland Road, Fayetteville, NC 28306
For more information about senior living options: (844) 490-3973
The nursing staff are professional and friendly. The atmosphere is welcoming, and residents are treated with respect and dignity. The facility is clean, comfortable, and well-maintained. The therapy team is outstanding, with therapists who are patient, kind, and effective. The staff are helpful, courteous, and caring, making families feel supported. The dining department provides nutritious meals and attentive service. Families report excellent communication and updates about residents' well-being. Many reviewers would recommend Carolina Rehab for compassionate, homelike care. Staff members like Mary (activity director) are highlighted as going above and beyond to care for residents.
The facility failed to clean the resident daily. Access to doctor appointments was denied because transfers required two staff. The food was described as nasty and unsatisfactory. Residents reportedly did not receive water after 6pm and nighttime diaper changes were neglected. Staff spoke loudly in hallways and talked about residents and their families. There were conflicting stories from staff about what happened during a medical crisis. The facility did not offer condolences after the resident's death and billed for the stay. Nighttime care was not attentive and safety concerns were raised. The facility was understaffed and overworked. Customer service and staff communication were described as horrible, with some aides rude.Carolina Rehab Center Of Cumberland in Fayetteville is best suited for seniors who are focused on intensive rehabilitation and value a genuinely active, supportive therapy environment. It works well for residents recovering from surgery, illness, stroke, or deconditioning who need strong PT, OT, and speech-language therapy, with a caregiving atmosphere that feels like a family within a professional setting. The center attracts families seeking a clean, homey location where therapists and nursing staff take a hands-on approach to helping residents regain function and independence. Those prioritizing engaging activities, clear family communication, and a welcoming day-to-day rhythm will find this community a compelling fit.
The strongest points consistently highlighted are the quality of therapy and the overall caregiving culture. Families repeatedly praise highly skilled therapy teams - PT, OT, and SLP - often naming specific therapists who help residents regain mobility, confidence, and daily living skills. The nursing and CNA staff are frequently described as professional, compassionate, and patient, with many residents and families expressing gratitude for the sustained, respectful care. Cleanliness and a friendly, nonclinical atmosphere also stand out, along with well-maintained facilities and a welcoming front desk that eases the transition into rehab. For families leaning into a rehab-to-home trajectory, the center's ability to drive real functional gains - getting residents to walk again, improve balance, or reapproach daily tasks - offers a concrete, practical payoff.
But the experience is not uniform, and certain persistent concerns warrant a candid look. Several reviews flag issues with staffing levels, especially at night, and with communication gaps between shifts or between staff and families. Some families describe delays in routine care, uneven attention to personal needs like bathing or timely hydration, and occasional problems with meals or food variety. A small number of accounts recount more serious lapses related to safety, documentation, and the handling of medical transfers or discharge decisions, including perceived discrepancies in information provided to families. One deeply distressing review recounts a family tragedy and argues that care gaps and communication failures contributed to a negative outcome. These reports, while not universal, underscore that inconsistencies can - and do - occur.
When comparing pros and cons, the pros often outweigh the cons for residents whose primary goal is rehabilitation and return to independent living. The therapy team's effectiveness, coupled with a generally warm staff culture and a clean, orderly environment, creates a dependable platform for functional improvement. The most compelling counterbalance to the cons is the repeated testimony that dedicated clinicians and front-line staff go "above and beyond" to address individual needs, provide updates, and keep residents engaged. Where concerns arise, families often note that improvements in staffing and internal communication have the potential to resolve many drawbacks without undermining the core rehabilitation value this center delivers.
To make an informed decision, prospective families should key in on concrete, scenario-specific questions. Ask about nighttime staffing ratios and the processes for urgent needs after hours; request a recent staffing schedule to gauge consistency. Inquire about meal options, dietary flexibility, and how food quality is managed across shifts, including how special requests are handled. Request a tour focused on hygiene, bathing routines, call-bell accessibility, and safety protocols for transfers. Probe the discharge planning process, how families are kept informed, and what steps are in place if concerns arise after a transfer or incident. Finally, request names of several current residents' family contacts to learn about ongoing experiences and outcomes over time.
Overall, Carolina Rehab Center Of Cumberland is a strong choice for families prioritizing effective rehab, nurturing staff interactions, and a homelike setting that supports daily progress. It serves as a practical, results-focused option for those who want measurable therapy outcomes and a community that feels like a dedicated team rather than a generic facility. However, potential residents should enter with clear expectations about night-time coverage, steady communication, and food and basic-care consistency. If those elements align with the family's comfort level and the resident's rehabilitation goals, the center delivers substantial value and tangible potential for returning home stronger and more capable. If not, exploring alternatives with a firmer emphasis on 24/7 supervision, more uniform bedside care, and fewer reports of care gaps may be the prudent path.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carolina Rehab Center Of Cumberland in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and enjoyable living environment for seniors.
The amenities at Carolina Rehab Center Of Cumberland include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby locations, a computer center for internet access, and a fitness room for staying active. The facility is also fully furnished and provides gaming and outdoor spaces, as well as private bathrooms for added convenience. Residents can enjoy restaurant-style dining in the dining room which offers delicious meals prepared by the staff. There is also a small library available for those who enjoy reading.
In terms of care services, the community offers 24-hour call system and supervision to ensure the safety of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. The facility also provides specialized care for those with diabetes including dietary restrictions and meal preparation. Medication management is offered to help residents stay on track with their medications. Additionally, Carolina Rehab Center Of Cumberland has a mental wellness program in place to promote emotional well-being among its residents.
The assisted living community also offers various activities to enhance the social engagement of its residents. Concierge services are available to cater to individual needs and preferences. Fitness programs are provided to promote physical health and wellness. Planned day trips allow residents to explore nearby attractions. Resident-run activities encourage involvement and camaraderie among the residents, while scheduled daily activities keep them engaged throughout the day.
Carolina Rehab Center Of Cumberland is conveniently located near four restaurants and one theater, providing opportunities for dining out or enjoying entertainment outside of the community.
Overall, Carolina Rehab Center Of Cumberland provides a supportive and enriching environment where seniors can receive personalized care while enjoying numerous amenities and engaging in various activities.
Carolina Rehab Center Of Cumberland is located at 4600 Cumberland Road, Fayetteville, NC 28306 in Hoke County, North Carolina
Carolina Rehab Center Of Cumberland on seniors.fyi includes 8 photos including images showing interior, healthcare, nurse, wheelchair, decor, reception area, gym, fitness, and more.
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