Serenitee Care LLC is a senior community in Fayetteville, NC.
Information last verified:
2620 Owen Dr, Fayetteville, NC 28306
To contact a resident: (910) 689-4589
For more information about senior living options: (866) 208-4318
Several reviewers describe unpleasant front-desk interactions.
Multiple reviewers say the receptionist or front desk comes across as rude or unprofessional. A few also mention difficulties reaching the office by phone. In several accounts, residents describe frustration with how calls and appointments are handled.
Some reviewers report very long wait times.
Some reviews describe waiting far longer than expected, including hours in the office. Other reviewers mention appointment timing confusion, such as showing up for the scheduled time and being told plans had changed or the office had closed. These accounts point to inconsistent scheduling and delays.
Reviewers report inconsistent communication around appointments.
One reviewer describes being told an incorrect appointment time and receiving no confirmation afterward. Another says the office was closed for a scheduled appointment and that they had to call to sort out follow-up. Together, the reviews suggest communication and confirmation practices can be inconsistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Fayetteville Municipal (3 miles away)Serenitee Care LLC is located at 2620 Owen Dr, Fayetteville, NC 28306 in Hoke County, North Carolina
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