Information last verified:
2320 Rustic Trail, Fayetteville, NC 28306
For more information about senior living options: (844) 490-3973
The reviewer finds Just One Touch Homes to be the cleanest, nicest, and most professional home they have seen in 20 years. Lisa and Preston are described as providing a clean, organized, caring, and professional atmosphere for all clients, staff, and visitors. The home’s care has positively reflected in the brother’s personal hygiene and appearance. The owners are portrayed as professional, friendly, and caring. The home is impeccably clean and orderly on every visit. Residents are encouraged to speak freely and honestly, including private conversations when needed. The state regulators awarded the home a 100% score for Family Care Homes, and all rules are followed exactly.
They argue that many other homes didn’t teach the brother to dress neatly or take pride in his appearance, suggesting those facilities care more about money than residents. They allege that during a six-hour visit, clients were locked in their bedrooms and forced to ask permission to use the restrooms. They state they would not trust their loved ones with Lisa or Preston Harris, describing the operation as unprofessional and poorly run. They describe the staff as rude and secretive about their brother’s whereabouts. They claim the business is so poorly run that they would rate it zero.Just One Touch Homes 1 in Fayetteville is best suited for families seeking a small, home-like setting where cleanliness, organization, and a personal-attention approach to daily living are prioritized. The property presents as a well-kept, professional environment, with staff actively guiding residents in grooming, clothing, and daily routines. For families who value a tightly run atmosphere that feels more like a family home than a large institution, this community can offer a sense of warmth, pride in appearance, and hands-on care that is hard to find elsewhere.
That said, there are clear reasons to consider alternatives. The reviews reveal a split experience: strong praise for the cleanliness and the attentiveness of the staff, but serious concerns about transparency, autonomy, and how residents’ daily lives are managed. Some visitors describe the operation as highly restrictive, with claims of locked doors and residents needing permission for basic activities. A few reviewers question openness about a relative’s well-being and routines, suggesting the environment may not align with families seeking open visitation and clear governance.
On the positive side, the housekeeping and overall condition of the home are repeatedly highlighted as standout strengths. Observers consistently note a spotless, orderly space and a professional, caring atmosphere fostered by the owners and staff. Testimonies from visitors indicate residents feel treated with courtesy and respect, and that staff encourage personal presentation and independence. A strong regulator-facing impression also emerges in one account, which cites a high compliance posture and a favorable regulatory review, reinforcing a sense of legitimacy and professional oversight.
The most troubling notes come from those raising safety and trust concerns. Allegations center on residents being kept in their rooms or otherwise barred from ordinary freedoms, with shouting tensions around privacy and the ability to use bathrooms. Coupled with claims of secrecy surrounding a family member’s status, these points sharply contrast with the more positive experiences. While these claims deserve careful scrutiny, they are serious enough to weigh heavily against a facility that otherwise presents well on cleanliness and staff demeanor.
The core tension is whether the pros are enough to offset the cons. For families prioritizing a pristine, well-managed environment with visibly engaged staff and a sense of home-like care, the positives may justify a closer look. The high level of cleanliness, the impression of professional operation, and the reported attention to residents’ personal grooming can translate into real quality of life benefits. However, for families where autonomy, transparency, and open communication are non-negotiable, the reported restrictions and perceived secrecy significantly erode trust and safety. In such cases, the risk of ongoing frustration or harm to relationships with the resident cannot be ignored.
The practical conclusion is clear. If matters of daily freedom, straightforward policy, and open visitation are crucial, this community should be compared with other Fayetteville options that emphasize resident autonomy and transparent care practices. Prospective families should insist on a candid in-person tour, separate conversations with residents, and direct requests for policy documents regarding lockable doors, restroom access, and visitation rules. Check with the North Carolina regulators for the latest formal findings and seek multiple references to corroborate any claims. In short, Just One Touch Homes 1 offers compelling cleanliness and a caring framework, but the decision hinges on whether the perceived restrictiveness aligns with the family’s comfort level and the resident’s dignity.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (2 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Just One Touch Homes 1 in Fayetteville, NC is an assisted living community that offers a range of amenities and care services to ensure the comfort and wellbeing of its residents. The community provides a cozy and fully furnished living environment with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Each resident enjoys their own kitchenette for convenience.
The dedicated staff at Just One Touch Homes 1 are available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure comprehensive care for each resident. Medication management is provided to ensure the proper administration of medications.
The community understands the importance of nutrition in promoting good health. Therefore, special dietary restrictions are accommodated by offering diabetes diet options and meal preparation services. Residents can enjoy delicious meals in the dining room that caters to their specific dietary needs.
To enhance mental wellness, Just One Touch Homes 1 offers a mental wellness program that focuses on maintaining cognitive function and emotional wellbeing. Additionally, resident-run activities and scheduled daily activities provide socialization opportunities for all residents.
Transportation needs are catered to with transportation arrangements available for medical appointments. There is also a restaurant located nearby for convenient dining options outside of the community.
Overall, Just One Touch Homes 1 in Fayetteville, NC provides a comfortable and supportive environment where residents can enjoy independent living with personalized assistance as needed.
Just One Touch Homes 1 is located at 2320 Rustic Trail, Fayetteville, NC 28306 in Hoke County, North Carolina
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