Autumn Care Of Fayetteville
Save1401 71St School Road, Fayetteville, NC 28314
For more information about senior living options: (844) 490-3973
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Autumn Care of Fayetteville, North Carolina, elicits a wide spectrum of experiences from families and loved ones. On one hand, several residents' families speak of genuine gratitude for compassionate, attentive care that helped their relatives recover and transition smoothly. They recount dedicated therapists who collaborated with doctors and nurses, attentive CNAs, and a front desk and social work team that kept lines of communication open. In these accounts, the facility is praised for its ability to coordinate transportation, arrange follow-up appointments, and provide meals and daily support with warmth. Some families even describe the staff as "top notch," going so far as to call the facility one of the best places and to single out individuals by name for their kindness and competence. For these caregivers, Autumn Care represents a reliable partner in rehab and ongoing care, with therapists, nurses, and aides who seemingly went above and beyond to ensure their loved ones were comfortable and well-cared for.
Yet, alongside these glowing endorsements runs a tide of troubling reports that contrast sharply with the praise. Several reviews describe a troubling decline in care quality over time, with phrases like "the care is horrific" and "unacceptable" care experiences. Complaints center on long waits for assistance, rude or unresponsive staff, and a sense that patient needs were not prioritized. Some reviewers report that staff appeared to be more engaged in personal tasks than in helping residents, and that call buttons were not consistently available or reachable, leaving families worried about timely help in urgent moments. These criticisms convey a perception that the facility's day-to-day operations can be highly variable, depending on who is on shift and when.
A number of the most grave concerns focus on hygiene, safety, and communication gaps. One family recounts discovering skin breakdown in their centenarian loved one soon after discharge, raising questions about policies for turning and cleansing residents, and questioning whether nursing staff were properly monitoring moisture and cleanliness. There is also a vivid account of a resident who fell from bed and was not notified by staff for hours, followed by a report that no progress updates or initial treatment plans were provided to the family in a timely manner. These stories contribute to a broader fear that some days may bring neglect rather than care, especially during transitions between hospital, rehab, and home.
Specific care episodes amplify the sense of inconsistency. In one room, a family member described an aide who put a patient to bed without performing basic hygiene, leaving the patient to urinate without being cleaned promptly, and returning clothes that had not been washed or returned for days. The account mentions difficulties with accessing wipes and other in-room aids, prompting the parent to rely on a walking stick and to question the level of daily assistance the resident was receiving. These anecdotes paint a picture of a facility where basic personal hygiene support can vary from shift to shift, sometimes to the detriment of the resident's dignity and comfort.
The reviews also touch on the facility's discharge processes and transitions home. Some families report positive experiences with discharge planning and follow-through, but others describe abrupt transitions that felt rushed or poorly supported, with insufficient equipment or limited social work follow-up. A recurring theme is the sense that the social worker and care coordinators did not consistently communicate progress, plans, or what to expect after leaving the facility. In several cases, families felt compelled to advocate loudly for necessary supports, fearing they would otherwise be left to pick up the pieces on their own after discharge.
Finally, there is skepticism about the overall reliability of the posted reviews themselves. Some readers note that praise can feel inconsistent with what they witnessed in person, and a few reviewers speculate that some staff may be writing favorable comments about themselves or their unit. Despite these concerns, the collective set of reviews presents a facility capable of outstanding, person-centered care on some days, and of disheartening gaps in care on others. The contrasting experiences underscore the importance for families to monitor daily care, request regular progress updates, and stay actively engaged in their loved ones' care plans.
Taken together, these reviews portray Autumn Care of Fayetteville as a facility that can deliver excellent rehabilitation and compassionate support when the stars align with the right staff and the right shifts. They also reveal serious, recurrent concerns about hygiene, timely assistance, consistent communication, and safe discharge processes. For families considering Autumn Care, the message is clear: the quality of care appears to be highly variable, and diligent, proactive oversight from family members or designated advocates is essential to ensure residents receive the respectful, timely, and thorough care they deserve.
Autumn Care of Fayetteville in Fayetteville, NC is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon, where residents can pamper themselves and get their hair done. Each resident's entertainment needs are met with cable or satellite TV available in their rooms. Community operated transportation ensures that residents have easy access to various destinations within the area.
For those who want to stay connected in the digital world, there is a computer center with internet access provided. A dining room offers restaurant-style dining experiences for residents, while a small library allows them to relax and enjoy reading. Private bathrooms ensure privacy and convenience for each resident.
To promote physical wellness, Autumn Care of Fayetteville provides a fitness room equipped with exercise equipment. Additionally, there is a gaming room where residents can engage in friendly competition and have fun. Outdoor spaces such as gardens allow residents to enjoy nature and spend time outdoors.
Housekeeping services are provided to keep the living environment clean and organized, while move-in coordination helps new residents settle into their new home smoothly. Transportation arrangement for non-medical purposes, including trips to nearby cafes, restaurants, theaters, and doctors' appointments are also available.
In terms of care services, Autumn Care of Fayetteville offers 24-hour call system and supervision for added safety and security. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Specialized care is offered for those with diabetes or specific dietary restrictions. Medication management ensures proper medication adherence.
Mental wellness programs focus on promoting emotional well-being among residents. Nutritious meals are prepared by staff following special dietary restrictions if necessary.
The community also organizes various activities throughout the day to keep residents engaged and entertained. Concierge services are available to assist with any additional needs or requests. Fitness programs contribute to maintaining physical health while planned day trips allow residents to explore new places. Resident-run activities provide opportunities for social interaction and connection. In addition, there are scheduled daily activities to ensure a vibrant and dynamic community.
Overall, Autumn Care of Fayetteville provides a comfortable and caring environment for seniors in need of assisted living services. With a range of amenities and care options, residents can enjoy a fulfilling lifestyle while receiving support tailored to their individual needs.
Autumn Care Of Fayetteville is located at 1401 71St School Road, Fayetteville, NC 28314 in Cumberland County, North Carolina
Autumn Care Of Fayetteville on seniors.fyi includes 9 photos including images showing interior, dining, bathroom, bedroom, decor, lighting, lobby, architecture, and more.
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