A Touch of Grace in Fayetteville, NC
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7028 Kittridge Dr, Fayetteville, NC 28314
For more information about senior living options: (844) 490-3973
The company is wonderful to deal with. Kathy is knowledgeable, kind, and helpful.
They don’t listen to you when you have a situation. The company was very rude over the phone.A Touch of Grace in Fayetteville, NC is best suited for families that prize a personal, one-on-one touch from a direct, approachable staff contact and are willing to navigate uneven communication across the operation. The strongest fit appears to be families who can establish a connection with a knowledgeable point person, someone described as Kathy in reviews, who can act as a practical guide through the process of arranging care and services. This community can work for residents with straightforward needs who want a friendly, supportive voice during planning and transitions. Yet that warmth may not reliably translate into consistently responsive service across all channels, especially when timely problem-solving and proactive outreach are non-negotiables.
Those weighing alternatives should note who may want to look elsewhere. If dependable listening when concerns arise, respectful phone manners, and steady, professional communication are essential, this community may fall short. The negative experiences cited, rudeness on the phone and the sense that issues are not heard, pose real risks to timely decision-making and peace of mind for families facing care decisions. For families whose top criteria include disciplined escalation, documented follow-through, and uniform courtesy, another option with a stronger track record on communication would be prudent.
On the plus side, the reviews do point to meaningful strengths when a trusted staff member is engaged. Kathy is described as knowledgeable, kind, and helpful, a genuine advocate who can demystify the process and provide concrete guidance. That kind of individual attention can make a daunting transition smoother and can generate real value in terms of planning, resource access, and reassurance. A sense that a friendly, capable point person exists within the organization can be a decisive comfort for families who connect early and stay connected with that same staffer over time. In other words, the human touch is real and leverages well when it lands with the right staff member.
The most consequential drawbacks center on communication. The cause-and-effect is clear: when staff fail to listen to concerns or speak curtly on the phone, families feel dismissed, decisions stall, and confidence in the care environment erodes. These patterns can undermine residents’ safety and families’ trust, especially during moments that require quick, coordinated action. The low overall rating in tandem with repeated comments about rude phone interactions signals a systemic risk in day-to-day operations. In practical terms, any solid care plan may be jeopardized if the communication backbone is unreliable and disagreements are not addressed with respect and urgency.
Given the trade-offs, the key question becomes whether the positive, hands-on experience with a particular staff advocate can be scaled into dependable everyday service. The pros, clear guidance, human warmth, and a potentially strong ally in Kathy, only partly offset the main cons if the provider can institutionalize consistent listening, respectful communication, and prompt escalation. Prospective families should press for specifics: who will be the ongoing point of contact, what are formal response times, how are concerns tracked and escalated, and what guarantees exist that all staff will maintain courteous, professional communication. Without those assurances, the benefit of a single helpful advocate remains unpredictable.
In the final assessment, A Touch of Grace can be a reasonable choice for families who value a credible, personable liaison and are comfortable managing uneven communication, with an eye toward building a relationship with a trusted staff member like Kathy. For anyone who cannot tolerate inconsistent responsiveness or rude encounters, alternatives with more uniform communication practices are advisable. Before deciding, arrange a candid tour and ask to meet multiple staff, request a direct line to the care liaison, and probe the facility’s escalation processes. If the answers feel concrete and consistently delivered, this community can work; if they don’t, the smarter move is to choose a provider with demonstrably steadier, more courteous communication as the foundation.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A Touch of Grace in Fayetteville, NC is an assisted living community that offers a comfortable and compassionate environment for seniors. Located in a convenient area, the community has easy access to various amenities.
For those who enjoy a cozy atmosphere, there are cafes nearby where residents can unwind and enjoy a cup of coffee or chat with friends. The availability of pharmacies ensures that medication needs are easily met.
The presence of physicians nearby provides peace of mind to both residents and their families, as prompt medical attention is readily accessible when needed. In case of emergencies or specialized healthcare services, hospitals are also in close proximity.
Residents at A Touch of Grace have a wide choice of dining options, with 12 restaurants located nearby. Whether they prefer fine dining or casual meals, there is something for every palate. Additionally, the proximity of theaters offers opportunities for entertainment and cultural experiences.
Overall, A Touch of Grace in Fayetteville, NC provides its residents with a warm and caring community where they can feel safe and supported while enjoying the convenience and accessibility to essential amenities in the surrounding area.
This area of Fayetteville, North Carolina offers a variety of amenities and services that would be beneficial for seniors looking to settle in the area. There are several restaurants within close proximity, providing options for dining out or quick meals. The availability of pharmacies and physicians ensures easy access to healthcare services. Additionally, there are nearby theaters and cafes for entertainment and socializing opportunities. The presence of parks allows for outdoor activities and relaxation. Overall, this part of Fayetteville provides a convenient and diverse range of resources for seniors looking to live comfortably in the area.
A Touch of Grace is located at 7028 Kittridge Dr, Fayetteville, NC 28314 in Cumberland County, North Carolina
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