248 Livermore Drive, Fayetteville, NC 28314
For more information about senior living options: (844) 490-3973
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Cape Fear Family Medical Care is described as feeling like family and welcoming to patients. Dr. Gaskins and his staff are described as friendly and professional. Shireesha Sangineni, MD, is a beloved primary care doctor. Sharon Belflowers, PA, is described as beyond amazing and taking time to explain things. Leslie David, the receptionist, is praised as awesome with a calming, understanding manner. Jessica Ritter and her staff are soothing and make patients feel like the most important person. Stacy at the front desk is compassionate and goes out of her way to help. The practice is frequently praised for going above and beyond to accommodate patients.
One reviewer warned others not to go to the office, calling the experience disgraceful and likening it to a horror movie. The practice was criticized for awful customer service and a lack of communication between departments. A patient waited weeks for a referral and months to see a specialist, with repeated calls going unanswered. A reviewer alleged racial bias by PA Ritter, claiming she disregarded symptoms in patients of color and misprescribed allergy medication. A reviewer described the front desk staff as rude and unprofessional, especially regarding new patient paperwork. A patient stated that PA Sullivan was rude, condescending, and dismissive toward patients. Another reviewer complained that appointments were canceled by the automated system with no adequate notice.Cape Fear Family Medical Care (CFFMC) and its related offices elicit a broad spectrum of patient experiences, from moments of crisis and chaos to days of calm, compassionate care. The accounts span urgent walk?in visits, routine primary care, and long?standing relationships built over years. One reviewer described a scene that sounded almost unreal in a medical setting: a young woman allegedly fought a nurse, shouting that the nurse had killed her mother, a moment that left bystanders shaken and the office in disarray. The account also notes a counterpoint of admiration in the same breath, praising the "beautiful young lady" who fought back and offering condolences for the mother's passing. It's a stark reminder that even in healthcare spaces that promise safety and healing, emotions can surge into unpredictable, sometimes frightening, moments.
Several comments highlight the strength of individual clinicians at CFFMC. Dr. Sharon Belflowers (referred to as a PA in some postings) is repeatedly described as attentive and deeply caring, with praise for how she listens and addresses patient needs. One patient emphasizes that Dr. Belflowers is not only devoted to their care but also serves as their father's physician, underscoring a trust built over time. Dr. Gaskins and his staff also earn high marks for friendliness and professionalism, with reviewers feeling that their concerns are genuinely heard and their needs prioritized. These clinician-focused testimonials paint a picture of a practice where strong, personable doctors help patients navigate medical questions with clarity and assurance.
Longstanding patients offer a sense of a medical home that has evolved over decades. A reviewer recalls being with Cape Fear Family Medical Care since they were 15 or 16, initially treated by Mrs. Rittler and later by Mr. Richards, a PA with military experience who "takes his job seriously" and makes time to diagnose and fix issues, sometimes alongside Donna and others. That narrative emphasizes a family atmosphere, where the clinic feels like a trusted place of continuation and support rather than a revolving door of providers. Daily operations, even when busy, are framed as collaborative and patient?centered, contributing to a sense of belonging and consistent care.
From time to time, patients report going beyond expectations to meet urgent needs. One account describes a recent visit where staff went "over and beyond" to accommodate a tough moment, with a strong sense of gratitude and a recommendation for others to consider the practice for their medical needs. The same voice later notes frustrations with scheduling logistics in a separate instance, describing how an appointment for an adult son was canceled by an automated system on the day of the visit, despite assurances given during prior calls and a separate visit to complete new patient paperwork. The writer's mother had long enjoyed excellent care with Dr. Norem, highlighting a hope that the same standard would be maintained, even as the frustrations with scheduling and communication surfaced.
Walk?in visits reveal another dimension of patient experience. In a positive story from a walk?in clinic, the receptionist Leslie David is described as welcoming and understanding, helping to ease frustration with a calm demeanor. Jessica Ritter and her staff are praised for quickly fitting the patient in, with Ritter herself described as soothing and making the patient feel valued. This vignette reinforces the idea that when front?line staff are compassionate and responsive, patients feel seen and cared for, even during the stress of non?scheduled medical needs.
Not every review centers on excellence; some voices raise serious concerns about care delivery and equity. One patient explicitly cautions others to avoid seeing PA Rittler if they are Black or a person of color, alleging disregard of symptoms and inappropriate prescribing for allergies that led to a later emergency room visit and a finding on MRI of a condition that resembled a minor stroke. The reviewer urges choosing other providers or specifically requesting Belflowers, highlighting a perception of racial bias and safety risk. This claim is grave and clearly differentiates experiences within the same practice, underscoring the importance of equitable, attentive care for every patient.
Meanwhile, a few testimonials focus on systemic customer service challenges. An "AWFUL" descriptor is used by one reviewer to condemn the referral process and interdepartmental communication, labeling it a failure of the healthcare system to deliver timely, coordinated service. Frustrations with referrals and long wait times for specialist input surface again in another review, with a sentiment that the office sometimes fails to meet the basic expectations of accessible, efficient care. These voices remind readers that even if clinicians are capable and compassionate, administrative flow can significantly affect the patient experience.
Amid the mixed experiences, there are clear endorsements for particular providers and staff. A patient who has been with the practice for many years sings the praises of Shireesha Sangineni, MD, and lauds the front desk staff and the nurse for their consistent support. The front?line team - described here as the "face of the office" - is repeatedly called out for being helpful, patient, and willing to go the extra mile. The gratitude extends to a doctor who actively collaborates with specialists, including referrals to Duke, and who is acknowledged for guiding patients toward the best options for long?term health.
Taken together, these narratives sketch a multifaceted image of Cape Fear Family Medical Care. The practice appears to be home to dedicated clinicians who build strong, personal connections and who can deliver thoughtful, comprehensive care when things run smoothly. Yet the experiences are not uniform. Front?desk interactions, scheduling logistics, and perceptions of equitable treatment can color a patient's overall impression, for better or for worse. In some cases, patients feel supported and valued by compassionate staff and physicians who go the extra mile; in others, they encounter frustration, miscommunication, or concerns about bias that understandably prompt calls for accountability and improvement. The overarching message is that this medical community is deeply valued by many patients for quality care and personal attention, while also facing the very real challenges of coordinating timely access, respectful communication, and equity across every patient interaction.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mc Leod Family Care Center of Fayetteville is a warm and inviting assisted living community located in Fayetteville, NC. Our care center offers board and care home services, providing a comfortable and supportive environment for our residents.
At Mc Leod Family Care Center, we strive to create a home-like atmosphere where residents can feel safe and cared for. Our fully furnished accommodations ensure that each resident feels at ease in their personal space. The dining room provides nutritious meals tailored to meet special dietary restrictions, ensuring that all residents receive the proper nourishment they need.
Our dedicated staff is committed to providing assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Medication management is provided to ensure that all medications are taken as prescribed.
In addition to our outstanding care services, Mc Leod Family Care Center offers a variety of amenities and activities designed to enhance the quality of life for our residents. Our beautiful garden provides outdoor space for relaxation and enjoyment of nature. Housekeeping services are provided to maintain cleanliness throughout the community.
Residents can stay connected with their loved ones through telephone and Wi-Fi/high-speed internet access. Transportation arrangements for medical appointments are available, providing convenience for our residents' healthcare needs. Scheduled daily activities keep residents engaged and encourage socialization among peers.
Located in close proximity to cafes, pharmacies, physicians, restaurants, theaters, and hospitals, Mc Leod Family Care Center offers convenient access to various amenities outside the community.
At Mc Leod Family Care Center of Fayetteville, we prioritize the well-being and comfort of our residents. With our exceptional care services, amenities, and convenient location, we provide a nurturing environment where residents can thrive and enjoy their golden years with peace of mind.
Mc Leod Family Care Center Of Fayetteville is located at 248 Livermore Drive, Fayetteville, NC 28314 in Cumberland County, North Carolina
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