248 Livermore Drive, Fayetteville, NC 28314
For more information about senior living options: (844) 490-3973
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Dr. Gaskins and his staff are very friendly and professional. Sharon Belflowers PA is beyond amazing and goes above and beyond for her patients. Cape Fear Family Medical Care feels like family and makes patients feel welcome. Stacy at the front desk is compassionate and goes out of her way to help. Ms. Jessica Ritter and her staff are soothing and make patients feel like the most important people. Dr. Sangineni and her nursing staff are amazing and go above and beyond to take care of patients. The doctors and nurses are caring, attentive, and treat patients with respect.
The staff are rude, impatient, and unprofessional. Ms. Sullivan, a PA, is described as rude, condescending, and dismissive, making patients feel their time is wasted. The front desk is the main issue, with rude, impatient, and unprofessional staff. The nurses and some receptionists have a negative attitude and do not treat patients with respect. The clinic has a high turnover of PAs, indicating poor management. Patients often wait hours to be seen due to long wait times. The clinic charges for tests that should be free. The facility is described as a disgrace. The staff are accused of lacking regard for patient privacy and publicly discussing personal matters.This Fayetteville community is best suited for families and long-term patients who prize a familiar medical home and clinicians who have earned trust over years, even when access isn't perfectly smooth. The backbone includes physicians and PAs with longstanding relationships to patients, and when they are available they take time to listen, explain options, and tailor care. The overall picture, however, is tempered by persistent administrative friction that undercuts the clinical strengths. The rating profile reflects ongoing dissatisfaction across many encounters, underscoring a mismatch between high-quality medical instincts in the exam room and inconsistency in the surrounding processes.
Those who should look at alternatives are precisely what the front desk and scheduling lines often erode: families that cannot tolerate unreliable appointments, hard-to-reach phone lines, and referrals that vanish in routing. Multiple reviews recount canceled or rescheduled visits with little advance notice, calls that go unanswered, and delays in prescription refills. Instances of perceived bias or dismissiveness by a few providers further complicate the decision, creating a sense that respectful, responsive care is not guaranteed. For anyone who needs predictable access, timely communication, and steady continuity with a single care team, other options deserve consideration.
The positives do exist and can be substantial when the right clinician is involved. Patients repeatedly praise doctors and nurse practitioners who listen, explain, and stay invested in complex or chronic issues. The urgent-care?adjacent walk-in capability is a real asset, delivering quicker attention for minor injuries or pressing concerns when the scheduled system stalls. Several staff members - nurses, receptionists, and specific clinicians - are highlighted for genuine compassion and a willingness to go the extra mile, which can transform a routine visit into a meaningful health conversation. When a patient sees a trusted provider who communicates clearly, the care can be thorough, patient-centered, and uplifting.
Yet the cons are not merely annoying - they are iterative and systemic. Front-desk and triage staff are frequently described as rude or unhelpful, and the atmosphere around scheduling feels fragmented rather than coordinated. Long wait times, missed calls, and incomplete bloodwork or form handling color every visit with frustration. Continuity suffers because patients can be shuffled among multiple providers, leading to inconsistent advice and a sense of being "passed along." Privacy concerns and billing or administrative missteps appear in several reviews, reinforcing a pattern in which the medical talent is undercut by operational mismanagement. These gaps are real barriers to care, regardless of clinical skill.
To navigate this landscape, approach with a plan that protects time, expectations, and safety. insist on a named, consistent provider to foster continuity, and confirm appointments in writing where possible. Leverage patient portals and appointment reminders to keep communication clear, and actively track referrals, lab orders, and prescriptions to avoid delays. For non-urgent needs, use the walk-in option when timing matters, but recognize that the best experience often hinges on how well the front office coordinates with the clinical team. When issues arise, escalate promptly to an office manager or patient advocate to salvage care, because the underlying clinical competence remains solid in many encounters - especially with clinicians who have earned patient loyalty over years.
In the end, this community is a calculated bet: the clinical talent can be outstanding, and the sense of being cared for by familiar clinicians is real. The catch is a fragile, sometimes unreliable administrative engine that can derail even excellent medical care. For families who can tolerate a degree of administrative volatility to access trusted physicians, the trade-off may be acceptable. For others, especially those needing consistent access, prompt refills, and predictable scheduling, it is prudent to explore alternatives with stronger administrative discipline and steadier day-to-day operations. Before deciding, test-drive with a preferred provider, probe the scheduling process, and confirm how referrals and prescriptions will be handled to ensure the practical reality matches the hoped-for clinical excellence.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mc Leod Family Care Center of Fayetteville is a warm and inviting assisted living community located in Fayetteville, NC. Our care center offers board and care home services, providing a comfortable and supportive environment for our residents.
At Mc Leod Family Care Center, we strive to create a home-like atmosphere where residents can feel safe and cared for. Our fully furnished accommodations ensure that each resident feels at ease in their personal space. The dining room provides nutritious meals tailored to meet special dietary restrictions, ensuring that all residents receive the proper nourishment they need.
Our dedicated staff is committed to providing assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Medication management is provided to ensure that all medications are taken as prescribed.
In addition to our outstanding care services, Mc Leod Family Care Center offers a variety of amenities and activities designed to enhance the quality of life for our residents. Our beautiful garden provides outdoor space for relaxation and enjoyment of nature. Housekeeping services are provided to maintain cleanliness throughout the community.
Residents can stay connected with their loved ones through telephone and Wi-Fi/high-speed internet access. Transportation arrangements for medical appointments are available, providing convenience for our residents' healthcare needs. Scheduled daily activities keep residents engaged and encourage socialization among peers.
Located in close proximity to cafes, pharmacies, physicians, restaurants, theaters, and hospitals, Mc Leod Family Care Center offers convenient access to various amenities outside the community.
At Mc Leod Family Care Center of Fayetteville, we prioritize the well-being and comfort of our residents. With our exceptional care services, amenities, and convenient location, we provide a nurturing environment where residents can thrive and enjoy their golden years with peace of mind.
Mc Leod Family Care Center Of Fayetteville is located at 248 Livermore Drive, Fayetteville, NC 28314 in Cumberland County, North Carolina
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