Elizabethtown Healthcare & Rehab Center in Elizabethtown, NC

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  • Interior

    A healthcare worker assists an elderly woman during a physical therapy session.
  • Healthcare

    A senior woman is receiving compassionate care at Bethown Rehabilitation Center.
  • Rehabilitation

    A healthcare professional assists a patient during a physical therapy session.
  • Physical Therapy

    A healthcare professional assists a patient during a physical therapy session.
  • Exercise

    A physical therapist assists a patient with rehabilitation exercises using parallel bars.
  • Caregiver

    A caregiver helps an elderly man with his jacket in a home care setting.
  • Nurse

    A nurse supports an elderly woman during a therapy session.
  • Assistance

    A patient receiving assistance during a physical therapy session.

Elizabethtown Healthcare & Rehab Center in Elizabethtown, NC

208 Mercer Road, Elizabethtown, NC 28337

For more information about senior living options: (844) 490-3973

4.8 from 45 reviews
5 stars
41
4 stars
2
3 stars
0
2 stars
0
1 stars
2

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    Overall Review of Elizabethtown Healthcare & Rehab Center

    Pros

    • pro The staff are described as caring, respectful, and compassionate from the moment of arrival.
    • pro The therapy and nursing teams provide exceptional care with professionalism and kindness.
    • pro Ginger, the transporter, is kind and prompt, making trips to appointments comfortable and stress-free.
    • pro Lauren, the social worker, helps with discharge planning and ensures equipment needs are met.
    • pro The wound care nurses and other nursing staff are attentive and dedicated, delivering high-quality care.
    • pro The facility is consistently clean and well-maintained, contributing to a welcoming environment.
    • pro The meals are described as hot and home-style, enjoyed by residents.
    • pro The staff are attentive and keep families informed about care and progress.
    • pro Rehab services help residents regain mobility and achieve their rehabilitation goals.

    Cons

    • pro They describe the facility as very unprofessional and the staff as rude.
    • pro They claim staff do not greet or speak to residents.
    • pro They say nurses don't care about residents and would rather play with a dog all day.
    • pro They report a dog birthday party was held instead of celebrating residents' birthdays.
    • pro They allege a resident was left untouched all day because staff could not enter the room due to a patient-care issue, with care delayed until later; this is described as neglect.
    • pro They note this neglect happened more than once and staff did not face consequences.

    Review

    EHRC is best suited for families seeking a rehab-forward option where the objective is getting residents back home or onto the next level of independence as efficiently and safely as possible. The center shines for post-acute needs such as stroke recovery, complex wound care, IV antibiotic courses, and other short- to mid-term rehabilitative journeys. A consistently strong therapy team, combined with proactive discharge planning and a reputation for attentive administration, creates a reliable path from hospital bed to home setting. For families that want clear milestones, hands-on coordination of equipment and services, and therapists who push progress while keeping communication open, this community stands out.

    That said, alternatives merit consideration for families who require near-total consistency across all shifts and an absolute, zero-tolerance standard for any perceived lapses in care. A few voices in the reviews raise concerns about staff professionalism and timely responsiveness, suggesting that for those who have experienced or fear chronic communication gaps, another option may be wiser. Those who prioritize a more intimate setting, a smaller campus feel, or closer proximity to home may also want to compare other local facilities that offer similar rehab strengths but with a different day-to-day atmosphere. In short, EHRC excels in rehab delivery, but it may not be the best fit for every family's expectations around staff demeanor and daily attentiveness.

    The core strengths - high-quality therapy, compassionate nursing care, and a well-organized discharge process - tend to offset the occasional missteps noted in a minority of reviews. Families repeatedly cite excellent PT/OT teams, hands-on wound care, and therapists who keep patients motivated through challenging exercises. The care teams are described as engaged, respectful, and focused on measurable progress, with many praise for the way therapy extends into weekends and how therapists tailor plans to individual goals. Cleanliness, a reliable food program, and a responsive administrative backbone (including social workers and admissions staff) contribute to a cohesive experience that supports the rehab objective.

    However, the minority of negative experiences cannot be entirely dismissed. Some reviewers allege rude behavior, neglect, or gaps in care that would be unacceptable in any setting. Specific complaints include miscommunication about patient needs and delays in routine care, as well as a sense that some staff members may not be aligned with the facility's standards. While these accounts are not representative of the majority, they underscore the importance of due diligence: insist on meeting the director of nursing, request a written recovery plan, and observe first-hand how staff respond to questions or concerns during a family visit. The risk is manageable, but it requires active oversight, especially during a first stay.

    Practically, families evaluating EHRC should use visits as a diagnostic tool. Ask to see the therapy schedule, observe interactions between CNAs, RNs, and residents, and gauge how promptly calls are returned. Confirm that discharge planning is not merely a formality but a coordinated effort that includes equipment needs, home adaptations, and transportation logistics. Inquire about weekend therapy, the availability of wound care specialists, and how dietary needs are accommodated if mouth-thy palate is a concern. Clarify how the facility handles medication administration and what steps are in place if a resident's pain or comfort level changes after hours. These conversations provide a realistic read on how the positive clinical narrative translates into day-to-day experience.

    In the final analysis, Elizabethtown Healthcare & Rehab Center stands out as a robust, therapy-centric option with a proven track record of achieving meaningful rehab outcomes, strong family engagement, and a clean, welcoming environment. It is particularly compelling for those whose primary goal is a well-supported return to independence, backed by attentive therapy and reliable discharge planning. Caution is warranted for families with a heightened sensitivity to staff consistency and daily responsiveness; in those cases, a careful campus tour, targeted questions, and a candid talk with leadership will reveal whether EHRC aligns with expectations. When alignment exists, this community delivers on its promises with impressive consistency.

    Features

    Housing

    • 94 resident community capacity 94 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Elizabethtown Healthcare & Rehab Center in Elizabethtown, NC offers a comprehensive range of amenities and care services to ensure the well-being and comfort of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as Cable or satellite TV for entertainment. Community operated transportation is available for those who require assistance getting around.

    For technology enthusiasts, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experiences while the kitchenette allows residents to prepare their own meals if desired. Housekeeping services are provided to maintain a clean and organized living environment.

    To promote physical fitness, there is a fitness room where residents can engage in exercise routines. A gaming room offers opportunities for recreation and socialization. Outdoor space includes a garden where residents can enjoy nature and fresh air.

    Private bathrooms provide privacy and convenience, while move-in coordination ensures a smooth transition into the community. Transportation arrangements are available for non-medical needs as well as doctor's appointments.

    The wellness center focuses on the mental well-being of residents, offering support programs and activities. Care services include 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided to those who require it.

    Special dietary restrictions can be accommodated with meal preparation and service tailored to individual needs. Medication management ensures that residents receive their prescribed medications in a timely manner.

    Residents can look forward to concierge services that cater to their individual preferences and needs. Fitness programs keep them physically active, while planned day trips offer opportunities for exploration and adventure. Resident-run activities encourage socialization among peers.

    Elizabethtown Healthcare & Rehab Center strives to create a comfortable and enriching environment for seniors who require assisted living services. With its wide range of amenities and care services, this community aims to enhance the quality of life for its residents while promoting independence and overall well-being.

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