Poplar Heights Center in Elizabethtown, NC

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Poplar Heights Center in Elizabethtown, NC

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804 S Poplar St, Elizabethtown, NC 28337

For more information about senior living options: (844) 490-3973

3.3 from 9 reviews
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Poplar Heights Center Costs & Pricing

At Poplar Heights Center, the costs for various room types are notably competitive when compared to those in Bladen County and across North Carolina. The semi-private room is priced at $2,850 per month, aligning with the local county rate of $2,850 but offering significant savings compared to the state average of $3,584. Similarly, the studio option is available for $3,630 per month, matching Bladen County's pricing while still being more affordable than the state average of $4,020. These cost-effective options at Poplar Heights Center provide residents with high-quality care and accommodations without straining their budgets.

Floor plansPoplar Heights CenterBladen CountyNorth Carolina
Semi-Private$2,850$2,850$3,584
Studio$3,630$3,630$4,020

Overall Review of Poplar Heights Center

Pros

  • pro The facility is very clean and nicely presented.
  • pro The staff have done a wonderful job taking care of residents.
  • pro The staff have been very attentive to residents' health concerns.
  • pro Everyone has been very accommodating to families.
  • pro The CNAs answered the lights quickly and provided great care.
  • pro Care was timely, pleasant, and efficient.
  • pro Staff are caring and attentive, with gratitude expressed to Angela Dow.

Cons

  • pro The facility allegedly lied about how long a relative stayed there in order to steal her Social Security payments.
  • pro After 3.5 weeks, she came home with a grade 2 bedsore because no one there would do their job.
  • pro The nurses are rude to guests, they’re severely understaffed, and they are paid mostly minimum wage.
  • pro They refused to allow an in-person visit for a hearing-impaired mother, forcing a window visit and limiting family contact.
  • pro A nurse checked on a bedridden grandfather once, left the room to use the bathroom, and never returned.
  • pro The reviewer warns others not to take their family members there.

Review

Poplar Heights Center in Elizabethtown, NC is best suited for families seeking a clean, orderly environment with generally responsive care for residents who are medically stable or only moderately dependent. The facility earns its strength from cleanliness and attentiveness: reviewers consistently call the building and resident rooms very clean, with organized med carts and care teams that listen to health concerns and keep families informed. In practice, this means a resident who does not require constant, high-intensity medical intervention can thrive here, as staff are repeatedly praised for being pleasant, helpful, and quick to respond to routine needs. For families prioritizing a well-maintained, easy-to-navigate setting, Poplar Heights offers a solid, reassuring foundation.

Still, the experience is not uniform, and certain red flags emerge clearly in the feedback. Some reviewers describe critical gaps in care, including instances where timely assistance was not provided, or where a nurse did not return promptly to a bedridden resident seeking help. Visitation policies also surface as a concern for relatives who rely on in-person access, particularly for a family member with hearing impairment who could not participate as needed. More troubling are allegations of misrepresentation regarding length of stay tied to payments, and a care episode where a bed sore developed after several weeks under the facility’s supervision. These accounts create a shadow of risk that cannot be discounted when evaluating suitability for a loved one.

The strongest counterweight to these concerns lies in the consistent positive reports about staff demeanor and everyday responsiveness. When care teams are on, the facility can deliver timely, pleasant, and efficient service, and agency nurses who visit report strong impressions of cleanliness and staff cooperation. Conversations with CNAs and nurses in favorable shifts highlight a culture of attentiveness that, in the right moment, translates into meaningful day-to-day support. Families noting these strengths point to a care environment that can feel reliable for routine needs, medication passing, and health monitoring, especially when a resident’s condition remains stable and predictable.

However, the variance in experiences cannot be ignored. The most significant risk is that staffing gaps and perceived under-resourcing can lead to slower responses, missed opportunities to prevent complications, and frustrated families. The reported bed sore incident, if accurate, underscores how quickly a lapse in proactive turning or timely intervention can become a serious concern. The ethics-related allegations, even if disputed, cast doubt on administrative transparency and financial practices. For families with a loved one who requires rigorous oversight, frequent clinical redirection, or a trusted, consistently available staff team, these inconsistencies may be deal-breakers.

To make a well-informed choice, consider these practical tests before deciding: request recent floor-level staffing data, including nurse-to-resident ratios and turnover. Ask for a behind-the-scenes briefing on wound care, turning schedules, and the escalation process for care delays. Probe visitation flexibility and the ability to accommodate a hearing-impaired relative or other accessibility needs. Review the latest state inspection results and speak with several current residents or family members across shifts to gauge consistency. Do not rely on a single positive or negative anecdote; look for patterns in how staff manage routine care and how management responds to concerns.

In the end, Poplar Heights Center offers a viable option for families prioritizing cleanliness, a courteous staff, and generally reliable daily care, particularly for residents who are not high-needs or acutely medically complex. Yet for anyone with acute concerns about staffing reliability, ethical transparency, or the ability to provide 24/7 proactive wound and mobility care, alternatives deserve serious consideration. The best course is a layered evaluation: visit at different times, meet direct care staff, review recent inspection and incident history, and weigh the importance of visitation flexibility and financial transparency against the comfort of a clean, orderly environment.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Poplar Heights Center is an assisted living community located in Elizabethtown, NC. The center offers a variety of amenities to ensure the comfort and well-being of its residents.

Residents have access to a range of activities that take place on-site, providing opportunities for social engagement and recreation. The facility also provides air-conditioning throughout the premises, ensuring a comfortable environment for residents at all times. Bath tubs are available for residents who prefer soaking or relaxing baths.

For those seeking spiritual support, devotional services are offered both on-site and off-site. This allows residents to connect with their faith and find solace in a supportive community. In addition to indoor common areas where residents can gather and socialize, there are also outdoor common areas where they can enjoy fresh air and scenic views.

At Poplar Heights Center, short term stays or respite care options are available for individuals who require temporary assistance or recovery periods. The showers in the facility are wheelchair accessible, ensuring that all residents can safely and easily maintain personal hygiene.

The center provides essential care services such as incontinence care and medication management. Trained staff members are available to assist with these needs, ensuring that residents receive the necessary support to maintain their overall health and well-being.

Dining options include room service, allowing residents to enjoy meals in the comfort of their own rooms if desired.

In terms of activities, Poplar Heights Center offers a variety of on-site options for residents to engage in social, recreational, and devotional activities. Additionally, devotional activities off-site provide opportunities for spiritual growth beyond the premises of the facility.

Overall, Poplar Heights Center strives to provide a comfortable living environment complemented by various amenities and care services designed to meet the diverse needs of its assisted living community.

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