Poplar Heights Center

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Poplar Heights Center

804 S Poplar St, Elizabethtown, NC 28337

For more information about senior living options: (844) 490-3973

3.3 from 9 reviews
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Assisted Living

Poplar Heights Center Costs & Pricing

At Poplar Heights Center, the costs for various room types are notably competitive when compared to those in Bladen County and across North Carolina. The semi-private room is priced at $2,850 per month, aligning with the local county rate of $2,850 but offering significant savings compared to the state average of $3,584. Similarly, the studio option is available for $3,630 per month, matching Bladen County's pricing while still being more affordable than the state average of $4,020. These cost-effective options at Poplar Heights Center provide residents with high-quality care and accommodations without straining their budgets.

Floor plansPoplar Heights CenterBladen CountyNorth Carolina
Semi-Private$2,850$2,850$3,584
Studio$3,630$3,630$4,020

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    Overall Review of Poplar Heights Center

    Pros

    • pro The facility is very clean and nice looking.
    • pro They have done a wonderful job of taking care of the reviewer's sister.
    • pro The staff has been very attentive to concerns regarding health issues and caregiving.
    • pro Everyone has been very accommodating to the family.
    • pro The facility is one of the best the reviewer has visited, with wonderful, pleasant, and helpful staff, and clean, organized spaces.
    • pro The staff is timely, pleasant, and efficient.

    Cons

    • pro A nurse who checked on the bedridden grandfather left the room and never returned, while he yelled for help and received no assistance.
    • pro The disabled mother was told she could only visit at a window outside and was refused in-person visitation, despite her hearing impairment and inability to stand for long periods.
    • pro The reviewer cautions others not to take family members to this facility.
    • pro The reviewer alleges the facility lied about how long the mother-in-law stayed to steal her Social Security payments; Social Security is now aware of the fraud.
    • pro After 3.5 weeks, the mother-in-law returned home with a grade 2 bedsore because no one there would do their job.
    • pro The nurses are rude to guests, the facility is severely understaffed, and wages are mostly minimum wage.

    Review

    The place leaves a strong first impression: clean, well-kept, and inviting in a way that suggests care and attention. One reviewer highlights how nice and tidy the facility looks, and how much effort the staff has put into looking after a sister in their care. From the halls to the resident rooms and even the med carts, the emphasis on cleanliness and organization stands out. The experience described is one of attentive concern for health issues and a genuine willingness to accommodate the needs of the family, leaving the impression that the care received is thoughtful and steady.

    In a contrasting but equally emphatic note, another reviewer who works as an agency nurse travels and sees many facilities, and this one stands out as among the best they've encountered. The praise centers on the staff: friendly, pleasant, and genuinely helpful. The facility itself is described as very clean, with tidy resident rooms and well-organized med carts. The CNAs are specifically commended for responsiveness - quick with the lights and attentive to residents' needs. Even working the night shift, the reviewer is impressed by the level of care and the overall atmosphere of the place, suggesting a consistently positive environment for residents and those who visit and work there.

    Operational efficiency is another thread that runs through the positive feedback. One reviewer distilled their impression into a simple but telling remark: the staff were timely, pleasant, and efficient. Such remarks point to a facility that not only feels well-kept but also runs smoothly in practice - staff who communicate promptly, respond to requests, and maintain a workflow that supports residents' comfort and safety. Together with the earlier notes about cleanliness and kindness, this paints a portrait of a place that many would want to be associated with when seeking care for a loved one.

    Yet the picture is not one-dimensional. A couple of more troubling accounts describe serious lapses in care and policy, beginning with a visit by two grandparents whose experience raised alarms about responsiveness and oversight. On June 19, 2021, a nurse checked on the bedridden grandfather, found that he needed the bathroom, and then left the room with a promise to return that was never fulfilled. The result, according to the account, was distress and a lack of timely assistance when he called out for help. Later, on October 20, 2021, a disabled mother attempted to visit her parents in person but was told she could only visit at a window outside, despite her hearing impairment and inability to stand for long periods. The restriction on in-person visitation, in this account, compounded the frustration and disappointment, with a direct admonition to avoid bringing family members to this facility.

    Another severe line of critique concerns not just care quality but financial and administrative integrity. One reviewer alleges the facility lied about how long their mother-in-law stayed in order to intercept Social Security payments, suggesting fraudulent activity that has drawn attention from Social Security authorities. This same account claims the individual's mother-in-law ended up home after 3.5 weeks with a grade-2 bedsore, which the reviewer attributes to a lack of proper care. The combination of alleged fraud and a preventable injury underscores a grave concern: that at least in this narrative, there were failures that put a loved one at risk and raised questions about the facility's management and accountability.

    A separate critique focuses on the bedside experience and staffing culture. The reviewers describe a rude atmosphere among some nurses, paired with a perception of being understaffed and underpaid, specifically noting that many workers receive minimum wage. These remarks suggest ongoing tensions around staffing levels and morale, which can have a direct impact on the quality and consistency of care. Such concerns contrast sharply with the earlier praise for cleanliness and responsiveness, illustrating the complexity of operating a care facility where experiences can vary widely from one day to the next.

    Yet even amid the criticisms, there are echoes of gratitude and respect for individuals who contributed positively to residents' lives. One closing note speaks warmly of the people at the facility, describing them as beautiful, caring, and understanding. A specific mention and thanks go to Angela Dow, with a heartfelt blessing, suggesting that within this mixed environment there are staff members who stand out for their compassion and commitment. This blend of appreciation and critique reflects the reality many families face when navigating long-term care: moments of comfort and reassurance alongside concerns that warrant serious attention and action.

    Taken together, the feedback paints a nuanced portrait of a facility that can be exemplary in its appearance, organization, and some staff interactions, while also presenting several high-stakes concerns about care consistency, visiting policies, and administrative integrity. For families considering this place, the messages suggest a need to weigh the strengths - the clean environment, the dependable responsiveness described by some - and the significant cautions raised by others, including specific incidents of neglect, restricted visit options for certain patients, and questions about financial transparency. In the end, experiences here appear to be a mosaic of positive care experiences intertwined with critical warnings, underscoring the importance of careful, individualized assessment when choosing a home for a loved one.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Care Services

    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Poplar Heights Center is an assisted living community located in Elizabethtown, NC. The center offers a variety of amenities to ensure the comfort and well-being of its residents.

    Residents have access to a range of activities that take place on-site, providing opportunities for social engagement and recreation. The facility also provides air-conditioning throughout the premises, ensuring a comfortable environment for residents at all times. Bath tubs are available for residents who prefer soaking or relaxing baths.

    For those seeking spiritual support, devotional services are offered both on-site and off-site. This allows residents to connect with their faith and find solace in a supportive community. In addition to indoor common areas where residents can gather and socialize, there are also outdoor common areas where they can enjoy fresh air and scenic views.

    At Poplar Heights Center, short term stays or respite care options are available for individuals who require temporary assistance or recovery periods. The showers in the facility are wheelchair accessible, ensuring that all residents can safely and easily maintain personal hygiene.

    The center provides essential care services such as incontinence care and medication management. Trained staff members are available to assist with these needs, ensuring that residents receive the necessary support to maintain their overall health and well-being.

    Dining options include room service, allowing residents to enjoy meals in the comfort of their own rooms if desired.

    In terms of activities, Poplar Heights Center offers a variety of on-site options for residents to engage in social, recreational, and devotional activities. Additionally, devotional activities off-site provide opportunities for spiritual growth beyond the premises of the facility.

    Overall, Poplar Heights Center strives to provide a comfortable living environment complemented by various amenities and care services designed to meet the diverse needs of its assisted living community.

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