Poplar Heights Center
Save804 S Poplar St, Elizabethtown, NC 28337
For more information about senior living options: (844) 490-3973
At Poplar Heights Center, the costs for various room types are notably competitive when compared to those in Bladen County and across North Carolina. The semi-private room is priced at $2,850 per month, aligning with the local county rate of $2,850 but offering significant savings compared to the state average of $3,584. Similarly, the studio option is available for $3,630 per month, matching Bladen County's pricing while still being more affordable than the state average of $4,020. These cost-effective options at Poplar Heights Center provide residents with high-quality care and accommodations without straining their budgets.
| Floor plans | Poplar Heights Center | Bladen County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,850 | $2,850 | $3,584 |
| Studio | $3,630 | $3,630 | $4,020 |
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The place leaves a strong first impression: clean, well-kept, and inviting in a way that suggests care and attention. One reviewer highlights how nice and tidy the facility looks, and how much effort the staff has put into looking after a sister in their care. From the halls to the resident rooms and even the med carts, the emphasis on cleanliness and organization stands out. The experience described is one of attentive concern for health issues and a genuine willingness to accommodate the needs of the family, leaving the impression that the care received is thoughtful and steady.
In a contrasting but equally emphatic note, another reviewer who works as an agency nurse travels and sees many facilities, and this one stands out as among the best they've encountered. The praise centers on the staff: friendly, pleasant, and genuinely helpful. The facility itself is described as very clean, with tidy resident rooms and well-organized med carts. The CNAs are specifically commended for responsiveness - quick with the lights and attentive to residents' needs. Even working the night shift, the reviewer is impressed by the level of care and the overall atmosphere of the place, suggesting a consistently positive environment for residents and those who visit and work there.
Operational efficiency is another thread that runs through the positive feedback. One reviewer distilled their impression into a simple but telling remark: the staff were timely, pleasant, and efficient. Such remarks point to a facility that not only feels well-kept but also runs smoothly in practice - staff who communicate promptly, respond to requests, and maintain a workflow that supports residents' comfort and safety. Together with the earlier notes about cleanliness and kindness, this paints a portrait of a place that many would want to be associated with when seeking care for a loved one.
Yet the picture is not one-dimensional. A couple of more troubling accounts describe serious lapses in care and policy, beginning with a visit by two grandparents whose experience raised alarms about responsiveness and oversight. On June 19, 2021, a nurse checked on the bedridden grandfather, found that he needed the bathroom, and then left the room with a promise to return that was never fulfilled. The result, according to the account, was distress and a lack of timely assistance when he called out for help. Later, on October 20, 2021, a disabled mother attempted to visit her parents in person but was told she could only visit at a window outside, despite her hearing impairment and inability to stand for long periods. The restriction on in-person visitation, in this account, compounded the frustration and disappointment, with a direct admonition to avoid bringing family members to this facility.
Another severe line of critique concerns not just care quality but financial and administrative integrity. One reviewer alleges the facility lied about how long their mother-in-law stayed in order to intercept Social Security payments, suggesting fraudulent activity that has drawn attention from Social Security authorities. This same account claims the individual's mother-in-law ended up home after 3.5 weeks with a grade-2 bedsore, which the reviewer attributes to a lack of proper care. The combination of alleged fraud and a preventable injury underscores a grave concern: that at least in this narrative, there were failures that put a loved one at risk and raised questions about the facility's management and accountability.
A separate critique focuses on the bedside experience and staffing culture. The reviewers describe a rude atmosphere among some nurses, paired with a perception of being understaffed and underpaid, specifically noting that many workers receive minimum wage. These remarks suggest ongoing tensions around staffing levels and morale, which can have a direct impact on the quality and consistency of care. Such concerns contrast sharply with the earlier praise for cleanliness and responsiveness, illustrating the complexity of operating a care facility where experiences can vary widely from one day to the next.
Yet even amid the criticisms, there are echoes of gratitude and respect for individuals who contributed positively to residents' lives. One closing note speaks warmly of the people at the facility, describing them as beautiful, caring, and understanding. A specific mention and thanks go to Angela Dow, with a heartfelt blessing, suggesting that within this mixed environment there are staff members who stand out for their compassion and commitment. This blend of appreciation and critique reflects the reality many families face when navigating long-term care: moments of comfort and reassurance alongside concerns that warrant serious attention and action.
Taken together, the feedback paints a nuanced portrait of a facility that can be exemplary in its appearance, organization, and some staff interactions, while also presenting several high-stakes concerns about care consistency, visiting policies, and administrative integrity. For families considering this place, the messages suggest a need to weigh the strengths - the clean environment, the dependable responsiveness described by some - and the significant cautions raised by others, including specific incidents of neglect, restricted visit options for certain patients, and questions about financial transparency. In the end, experiences here appear to be a mosaic of positive care experiences intertwined with critical warnings, underscoring the importance of careful, individualized assessment when choosing a home for a loved one.
Poplar Heights Center is an assisted living community located in Elizabethtown, NC. The center offers a variety of amenities to ensure the comfort and well-being of its residents.
Residents have access to a range of activities that take place on-site, providing opportunities for social engagement and recreation. The facility also provides air-conditioning throughout the premises, ensuring a comfortable environment for residents at all times. Bath tubs are available for residents who prefer soaking or relaxing baths.
For those seeking spiritual support, devotional services are offered both on-site and off-site. This allows residents to connect with their faith and find solace in a supportive community. In addition to indoor common areas where residents can gather and socialize, there are also outdoor common areas where they can enjoy fresh air and scenic views.
At Poplar Heights Center, short term stays or respite care options are available for individuals who require temporary assistance or recovery periods. The showers in the facility are wheelchair accessible, ensuring that all residents can safely and easily maintain personal hygiene.
The center provides essential care services such as incontinence care and medication management. Trained staff members are available to assist with these needs, ensuring that residents receive the necessary support to maintain their overall health and well-being.
Dining options include room service, allowing residents to enjoy meals in the comfort of their own rooms if desired.
In terms of activities, Poplar Heights Center offers a variety of on-site options for residents to engage in social, recreational, and devotional activities. Additionally, devotional activities off-site provide opportunities for spiritual growth beyond the premises of the facility.
Overall, Poplar Heights Center strives to provide a comfortable living environment complemented by various amenities and care services designed to meet the diverse needs of its assisted living community.
At Poplar Heights Center, the costs for various room types are notably competitive when compared to those in Bladen County and across North Carolina. The semi-private room is priced at $2,850 per month, aligning with the local county rate of $2,850 but offering significant savings compared to the state average of $3,584. Similarly, the studio option is available for $3,630 per month, matching Bladen County's pricing while still being more affordable than the state average of $4,020. These cost-effective options at Poplar Heights Center provide residents with high-quality care and accommodations without straining their budgets.
Poplar Heights Center is located at 804 S Poplar St, Elizabethtown, NC 28337 in Bladen County, North Carolina
Yes, Poplar Heights Center allows both dogs and cats.
Poplar Heights Center on seniors.fyi includes 6 photos including images showing bedroom, dining, decor, building, brick, trees, interior, windows, and more.
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