Pruitthealth-Carolina Point in Durham, NC
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5935 Mount Sinai Road, Durham, NC 27705
For more information about senior living options: (844) 490-3973
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The facility is better for her than the previous location, and the director seems to know what she is doing. The atmosphere has improved; the building smells clean and patient care seems under control. The building is consistently clean; the staff is friendly and always willing to help; the grounds are neat. The nursing staff has increased, indicating a focus on providing exceptional patient care. The staff are caring, professional, and genuinely engaged, creating a positive environment. The administrator Kevin is fantastic and truly cares about residents, families, and the team. Danny and Wayne are awesome. The transition to a nursing facility is made easier by welcoming and friendly staff who genuinely care about residents. The staff are polite, helpful, and friendly. Bindu the nurse is amazing; she thinks ahead, answers calls, and is the best nurse there. The physical therapy department is wonderful; rehab staff are knowledgeable and effective. The new director of nursing is pleasant and engaged. Carolina Point is a beautiful, well-located community; tours are encouraged. The staff love to care for their patients and go above and beyond. The facility shows a dedicated, hardworking team that keeps the environment clean and welcoming. The care and treatment team is attentive and helps families stay informed.
The facility is absolutely the worst place to send anyone; it is dirty with horrible service. It is very understaffed and the staff are rude, with urine smells and residents that look unkempt. Care is inconsistent and often neglected, with delays for assistance and unattended needs. The administration is described as corrupt and dishonest, reneging on payment and pressuring families. Nursing mistakes have led to repeated hospitalizations, including improper BiPAP calibration. There is a lack of care for pressure ulcers and burns, with inconsistent and delayed treatment. Residents are left in bed for weeks and not provided basic mobility aids like wheelchairs. The facility is filthy and has been reported to have cockroaches and dirty conditions. Staffing turnover is high and the facility is chronically short-staffed, especially in nursing and dietary areas. Communication is poor; families cannot easily contact staff, and emergencies are not promptly handled. Some reviewers strongly discourage others from using this facility.Pruitt Health Carolina Point in Durham is best suited for families and residents who prize a clean, welcoming environment with strong rehabilitation options and an engaged staff culture. When therapy is a priority, and the goal is to regain function and return home, Carolina Point often delivers a robust rehab program, attentive aides, and a consistently tidy, pleasant setting. The facility has shown notable improvements under newer leadership and maintains an atmosphere that many families describe as caring and hopeful. For residents who respond well to a homelike vibe, structured activity, and a team that appears genuinely invested in residents' daily well-being, Carolina Point can feel like the right fit.
Yet, the community is not the place to hide significant safety or consistency concerns. Alternatives should be seriously considered by families that require unwavering staffing reliability, rapid response to call bells, and tightly coordinated care across disciplines. Several reviews recount situations where care seemed inconsistent, with delays in assistance, alarms not promptly answered, or critical tasks left undone. For families that cannot tolerate even sporadic lapses in attention, or that must have consistently proactive medical oversight, there are Durham facilities that may offer a more predictable experience. In short, Carolina Point warrants careful evaluation for risk-averse families and those who insist on near-perfect care coordination.
The principal positives at Carolina Point - cleanliness, a pleasant sensory backdrop, and a therapy-first approach - often offset several core drawbacks. The building commonly smells fresh, is well maintained, and features grounds that feel orderly and inviting. The rehabilitation department is repeatedly praised for its competence and the quality of therapy sessions, with both nurses and therapists cited as genuinely dedicated to progress. Numerous accounts highlight staff members who are approachable, caring, and responsive to questions, and many point to the administrator or director of nursing as proof that leadership is focused on elevating resident care. For families seeking an energetic, rehab-centric environment, these strengths are meaningful and meaningful enough to tilt decisions toward Carolina Point, provided other risks are managed.
Additional positives surface in the daily lived experience: friendly front-line staff who go the extra mile to accommodate residents, opportunities for family involvement during rehabilitation, and a sense that the residence is constantly improving under new leadership. Positive testimonials emphasize the meaningful interactions between residents and care teams, the availability of therapy services, and a culture that values dignity and personal attention. The facility's culinary and housekeeping teams are frequently credited with maintaining high standards, and the overall environment is described as hospitable and respectful. For families needing a facility that supports active engagement and visible care teamwork, these elements are compelling.
However, the downsides are not negligible and demand frank consideration. The most serious concerns center on staffing adequacy and consistency: reports of understaffing, long wait times for assistance, and uneven care quality across shifts create real risk for residents relying on timely help. Complaints about communication gaps, missed updates to families, and incidents of neglect or near-miss scenarios linger in the memory of some residents and their relatives. Pest issues, occasional food quality concerns, and references to administrative friction further undermine confidence for those weighing long-term placement. These are not minor quibbles; they reflect real, recurring pressures that can color a resident's day-to-day experience.
In the end, Carolina Point presents a practical option for rehab-focused placement where the emphasis is on improvement, a welcoming environment, and staff who appear motivated to do better. Those who can tolerate (and want to mitigate) the variability in care - by asking precise questions, requesting frequent care plan reviews, and insisting on clear lines of communication - will likely find value here. For others - especially families prioritizing ironclad reliability, exemplary staffing consistency, and a flawless safety record - it is prudent to compare alternatives with current staff levels, observe at multiple times, and engage directly with the director of nursing and care coordinators. A deliberate tour, informed questions about call-bell response times, wound-care protocols, and meal quality, plus a candid read of current occupancy and turnover, will reveal whether Carolina Point truly aligns with the resident's needs and the family's expectations.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth-Carolina Point in Durham, NC is an exceptional assisted living community that offers a range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon, allowing residents to maintain their style and appearance conveniently. With cable or satellite TV available, residents can enjoy their favorite shows and movies in the privacy of their own rooms.
Transportation is made easy with community-operated transportation and transportation arrangement services available for both non-medical purposes and doctors' appointments. The computer center enables residents to stay connected with loved ones and engage with technology as desired.
Meals are served restaurant-style in the dining room, where residents can enjoy delicious and nutritious cuisine prepared by experienced chefs. Special dietary restrictions can be accommodated, ensuring that all residents' needs are met.
To foster a sense of community and wellbeing, Pruitthealth-Carolina Point offers various activities for residents. Fitness programs help promote physical health, while planned day trips and resident-run activities provide opportunities for socializing and exploration. Scheduled daily activities ensure that there is always something engaging happening within the community.
The well-being of residents is a top priority at Pruitthealth-Carolina Point. The wellness center provides support, including 24-hour call systems and supervision for round-the-clock assistance when needed. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives the appropriate medications on time.
Additionally, mental wellness programs are offered to support emotional health and wellbeing. Housekeeping services help keep living spaces tidy without additional stress for residents.
The community boasts beautiful outdoor spaces such as gardens where residents can relax and enjoy nature. A small library is available for those who love reading or wish to explore new literary treasures.
Convenience is key at Pruitthealth-Carolina Point, with nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. These nearby facilities ensure that residents have easy access to services and opportunities to engage with the wider community.
In summary, Pruitthealth-Carolina Point is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs of its residents. With a focus on wellbeing, convenience, and engagement, this community provides a comfortable and fulfilling lifestyle for seniors in Durham, NC.
Pruitthealth-Carolina Point is located at 5935 Mount Sinai Road, Durham, NC 27705 in Orange County, North Carolina
Pruitthealth-Carolina Point on seniors.fyi includes 6 photos including images showing interior, lounge, dining, minimalist, living room, seating area, fireplace, spa, and more.
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Interior
Dining
Fireplace
Exercise Equipment
Office
Waiting Area
