Carver Living Center

Pros

• The therapy provided at Carver Rehabilitation & Living Center is praised as fantastic, with staff being described as exceptional in their care and support.
• Interactions with the facility's staff are consistently respectful and timely, contributing to a positive experience for family members.
• The food served at the center is generally regarded as good, with several family members expressing satisfaction with meals.
• The facility has a variety of activities available for residents, such as bingo, movies, and arts and crafts, creating an engaging environment.
• Recent remodeling of certain areas in the building has made them beautiful and comfortable for residents undergoing rehabilitation.
• Family Days are organized to include relatives in activities, fostering a sense of community.
• Many reviews highlight that some staff members are very friendly and approachable, adding to the supportive atmosphere of the center.

Cons

• The staff are often unresponsive, leading to frustration for family members trying to get information.
• There are concerns about cleanliness, with reports of dirty rooms and unpleasant odors.
• Residents have experienced significant weight loss and worsening health conditions during their stay.
• The communication between staff and family members is lacking, particularly regarding medication management and treatment plans.
• Patients have been reported to be left in unsanitary conditions for extended periods, raising serious concerns about care standards.
• Some nurses lack knowledge about the medications they administer, which poses a risk to residents’ health.
• The facility has been described as having a poor environment for rehabilitation, with some residents deteriorating rather than improving.

Review

Carver Rehabilitation & Living Center has garnered a diverse array of experiences from families and residents alike, revealing both strengths and significant weaknesses within the facility. For some, the center has been a place of pleasant rehabilitation, characterized by friendly staff and proper accommodation. One family member recounted their positive experience with their father’s two stays at Carver, noting that the personnel were accommodating and the room arrangements satisfactory—alternating between single rooms and shared accommodations. Despite these positives, concerns about communication persist; one family expressed frustration regarding their father's premature discharge during his first visit, emphasizing a lack of dialogue about extending his stay when it was clear he needed more time to recover.

Therapy services at Carver have received high praise from many reviewers. Some residents spoke of exceptional physical therapy programs that push patients hard while also maintaining consistent contact with families regarding progress. The wound care nurse is often mentioned as a standout among the staff; her proactive approach has left a positive impression on multiple individuals who appreciated her attentive care. Activities available to residents also vary in appeal; while some noted engaging offerings such as bingo and craft programs, others felt that activities were sparse and unappealing, indicating inconsistency in how much effort is made to engage residents.

While therapy services seem to shine, there are alarming reports concerning medication management within the facility. Several reviews voiced concern over inadequate tracking of medications administered by nursing staff. Inefficiencies in medication distribution not only frustrate patients but also pose potential risks for those unable to advocate for themselves or understand what they are taking. A resident recalled times when nurses were unaware of what medications had been administered, raising serious safety concerns for those receiving care at Carver.

The cleanliness of rooms has also come into question across various reviews. Some individuals have reported dirty environments with unkempt linens and unpleasant odors affecting their loved ones' living conditions. Concerns about hygiene extend beyond just room cleanliness; families expressed dismay over instances where patients were left unattended in unsanitary situations for prolonged periods. The disparity in experiences highlights troubling gaps in service quality that can severely affect patient comfort and dignity.

Family members’ experiences varied widely: some reported respectfulness from staff during interactions while others detailed extreme frustration due to poor communication or lackluster service quality around basic needs such as meal administration and personal hygiene assistance. One family member likened their loved one's treatment to an animal's carelessness—a stark criticism suggesting that even minimal human decency is sometimes lacking in patient interactions.

Despite these criticisms, there remained sentiments expressing support for improvements underway at Carver aimed at bettering overall resident experience under new management leadership following previous issues earlier in the year. Families noted improvements in certain areas but agreed that ongoing challenges still need addressing: updating facilities further, enhancing housekeeping practices, ensuring dietary restrictions are strictly followed, improving consistency in resident activity engagement—all crucial factors contributing to an overall enhanced living environment for residents seeking rehabilitation or long-term care.

In summary, while several aspects of Carver Rehabilitation & Living Center receive commendations—especially its therapeutic services—the numerous negative accounts highlight critical areas needing reform: communication breakdowns regarding patient progress and discharge processes, consistent cleaning protocols for resident accommodations, effective medication management systems ensuring safety upon administering treatments—and sustaining compassion amongst all caregivers committed to fostering dignity within healthcare settings must become top priorities moving forward if this facility hopes to earn lasting trust from families entrusting them with their loved ones' care.

Hospitals

• Durham Regional Hospital (0.5 miles)
• Duke Hospital of Dentistry & Facial Pain (3.5 miles)

Parks

• Northgate Park (1.5 miles)
• Whippoorwill Park (1.6 miles)
• Bethesda Park (7.3 miles)
• Piney Wood Park (8.9 miles)
• Cedar Falls Park (9.6 miles)
• Homestead Skate Park (11.2 miles)
• Grandale Park (11.6 miles)

Pharmacies

• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (6.7 miles)
• Walgreens (7.2 miles)
• CVS Pharmacy (9.2 miles)

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (2.1 miles)
• Locopops (2.9 miles)
• Mothers and Sons Trattoria (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Picnic (3.5 miles)
• McDonald's (3.6 miles)
• Cracker Barrel (3.6 miles)

Physicians

• Garrett S Bressler, MD (2.5 miles)
• Avance Care (3.4 miles)
• North Carolina Orthopaedic Clinic (8.1 miles)
• Duke Primary Care Sage Road Pediatrics (9.3 miles)
• Chapel Hill Pediatrics & Adolescents Pa (9.3 miles)
• Duke Health Center (9.4 miles)
• Chapel Hill Implant and Oral Surgery Center (10.3 miles)

Cafes

• Cocoa Cinnamon (2.7 miles)
• Starbucks (6.2 miles)
• Starbucks (8.3 miles)
• Starbucks (9.8 miles)
• Starbucks (9.9 miles)
• Panera Bread (10 miles)
• Starbucks (10.4 miles)

Places of Worship

• Duke University Chapel (3.8 miles)
• Yates Baptist Church (5.3 miles)
• Judea Reform Congregation (5.6 miles)
• Church of Reconciliation PC USA (10.6 miles)
• New Hope Church (11 miles)
• St Matthew's Episcopal Church (11.4 miles)

Theaters

• AMC DINE-IN Southpoint 17 (9.9 miles)

Transportation

• RDU - Terminal 2 (12.8 miles)
• Raleigh-Durham International Airport (RDU) (12.8 miles)
• American Airlines (12.8 miles)