2727 Shamrock Drive, Charlotte, NC 28205
For more information about senior living options: (844) 490-3973
The reviewer thanks staff for caring for their dad, specifically naming Hope, Faith, Alexia, and Shereka, and commends them for showing compassion. The reviewer notes that the nursing center has transformed in recent months and is impressed by its cleanliness and the caring staff observed during a tour.
The facility posts shifts on clipboard but cancels them after a resident books them. The center has cancelled two shifts in one week. The reviewer would give zero stars, saying the quality of care is poor and limited to basic hygiene. They claim the staff are all agency and do not want to shower residents, brush teeth, get them out of bed, or even open blinds or turn on the TV. The staff allegedly leave trash behind in rooms and are not polite to residents, with only a few nice staff. Complaints and grievances seem to do little to improve the situation. The center is dirty and stinks, with administration focused on money. A family member died in their care, and the facility allegedly could not provide clear information, with rude and unsympathetic staff and conflicting contact details.The reviews paint a picture of a facility that generates strong, contrasting feelings among families and residents. On one hand, several reviewers describe a frustrating pattern around shift postings: shifts are frequently posted on a clipboard and advertised as needing help, only to be canceled once someone commits to taking them. A number of commenters say they've experienced multiple cancellations, with one noting two shifts canceled within a single week. This pattern leaves prospective and current staff uneasy and raises questions about scheduling reliability and communication.
Beyond the scheduling concerns, the overall quality of care is a major point of contention. A broad strand of the feedback argues that the facility's care is limited to basic hygiene, with agency staff rather than long-term employees filling most roles. Several reviewers claim that essential daily tasks - showering residents, brushing teeth, getting residents out of bed, opening blinds, and turning on the TV - are not consistently performed. They describe a culture where staff seem reluctant to fulfill these duties, sometimes treating requests as problems rather than standard responsibilities. In addition, there are reports that trash is left behind in rooms and that interactions with residents are frequently not polite, with only a rare handful of staff being characterized as genuinely decent.
Amid the negative notes, there are pockets of gratitude that shine through. One reviewer explicitly thanks staff for caring for a parent, naming Hope, Faith, Alexia, and Shereka as individuals who performed their jobs with compassion. Another visitor describes a recent tour in which they found the nursing center clean and the staff caring, expressing a strong positive impression about the environment on that particular day. These positive voices suggest that experiences at the facility can be markedly better under certain circumstances or with specific staff members.
There are also intensely personal perspectives from current residents that amplify the concerns. One resident, who says they are in their twenties and recovering from a serious injury, claims that the facility cannot accommodate basic needs and that workers act as if requests are a burden. This account expresses a deep sense of frustration and a lack of confidence in the ability to care for a loved one within the facility, stating clearly that they would not recommend placing family members there and characterizing the experience as inhumane in several instances. The sentiment is that basic human needs are not met, and that the overall experience is distressing rather than supportive.
Other reviews focus on broader quality and administration issues. Some reviewers describe the place as dirty and stinky, with an administration that seems more concerned with money than with residents' well-being. Such comments suggest a disconnect between the day-to-day lived experience of residents and the financial or reputational pressures that might weigh on leadership and staff. The seriousness of these concerns is amplified by a claim from a family member who says a relative died while in care, and that the facility could not provide clear, reliable information when they sought details about what happened. Allegations include difficulty obtaining the correct contact information for authorities and discrepancies between the information given by the center and what a family friend later learned, culminating in a strong assertion that the facility's explanations do not add up and that the staff appeared suspicious to them.
Several reviewers also note that some of their grievances seem to be addressed or amplified by the facility's management only through the post-publication removal of reviews. The observation that negative reviews disappear or are difficult to preserve adds another layer of concern for those evaluating the facility's reliability and accountability. Taken together, these points create a narrative of inconsistency: on some days, the environment appears clean, organized, and staffed by compassionate caregivers; on other days, residents and families encounter neglect, inadequate communication, and perceived apathy toward both basic needs and serious incidents.
In sum, the written experiences reflect a facility that elicits mixed reactions and strong emotions. A recurrent theme is concern over reliability and thoroughness: shifts that vanish after being claimed, care that may skew toward the bare minimum, and management dynamics that some residents and families view as price-driven or opaque. Yet alongside these criticisms, there are mentions of individual staff members who are praised for their compassion and genuine care, and occasional reports of a clean, welcoming environment during tours. For anyone considering care at this facility, the prevailing message from these reviews is to proceed with thorough, cautious due diligence: visit in person, speak with multiple staff and residents, verify current practices, and seek firsthand assurances about daily care routines, safety, transparency, and what steps the facility is taking to address concerns raised by families and residents alike.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accordius Health at Midwood in Charlotte, NC is an exceptional assisted living community that offers a wide range of amenities and care services to provide comfort and support to its residents. The community understands the importance of maintaining a high quality of life, which is reflected in the various amenities available.
For the convenience of residents, there is an on-site beauty salon where they can indulge in pampering services. Residents can also enjoy their favorite TV shows with cable or satellite TV in their rooms. For those who require transportation, the community provides community-operated transportation as well as assistance in arranging non-medical transportation, including transportation to doctors' appointments.
A computer center allows residents to stay connected with loved ones and access information online. The dining room offers restaurant-style dining with special dietary restrictions catered to individual needs. Housekeeping services ensure that living spaces are always clean and tidy.
For recreation and entertainment, there is a fitness room equipped for exercise routines and wellness activities. A gaming room provides opportunities for socialization and friendly competition among residents. The outdoor space and garden allow residents to enjoy fresh air and beautiful surroundings. There is also a small library available for reading enthusiasts.
The community emphasizes the importance of mental wellness with its mental wellness program, designed to promote emotional health among residents. Additionally, daily activities are scheduled to keep residents engaged and entertained throughout the day. Resident-run activities further enhance socialization within the community.
Accordius Health at Midwood is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship. This ensures that residents have easy access to essential services while enjoying a vibrant lifestyle within the community.
Overall, Accordius Health at Midwood provides a supportive environment where individuals can receive personalized care assistance while enjoying numerous amenities that contribute to their overall well-being and happiness.
Accordius Health At Midwood is located at 2727 Shamrock Drive, Charlotte, NC 28205 in Mecklenburg County, North Carolina
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