Liberty Commons Nursing & Reh John
Save2315 Highway 242 North, Benson, NC 27504
For more information about senior living options: (844) 490-3973
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Liberty Commons Nursing & Rehab of Johnston County in Benson draws a broad and folding set of impressions from families and residents who have passed through its doors. Across many accounts, the facility is portrayed as a place where caring staff, skilled therapists, and a generally welcoming environment are the norm. The rehab program, in particular, is frequently highlighted for its physical therapy and occupational therapy teams, while nurses and aides are described as friendly, patient, and responsive. Even the meals get unexpected praise in several reviews, with one person noting that their loved one "LOVED the food," contributing to a surprisingly positive overall impression for many stay experiences.
Several reviewers recount strong, positive experiences with both immediate family members and themselves as patients. One mom's rehab stay is remembered as a "very good experience," with therapists described as "great" and nurses as friendly. This person emphasized that the patient "loved the food" and that the overall recommendation for Liberty Commons was strong. Another guest described a seven-week stay as mostly free of complaints, insisting that they would return if needed and would recommend the facility to others. These voices frame Liberty Commons as a place where the quality of therapy, the friendliness of the staff, and the comforts of the environment contribute to a favorable recollection.
A particularly detailed endorsement comes from a reviewer who describes their family's experience as highly positive across both short-term rehab and assisted living sections. They praised the admissions team - specifically Jessica and Kristy - for being helpful and responsive from the start, and lauded the rehabilitation team (PT and OT) for aiding their father through fractures toward recovery and walking again. The nurses and aides in both the 600 and 800 halls were singled out as consistently patient and kind, with personal praise for aides Anna and Amber for their attentive care. The reviewer also highlighted the overall cleanliness and maintenance of the facility, noting that it looked and smelled clean on multiple visits and that the staff's caring approach extended to meals and timely responses to requests. The message from this account ends with heartfelt appreciation for the entire Liberty Commons team.
Additional positive testimonials reinforce the sense of a well-functioning, supportive environment. A reviewer who had multiple stays at Liberty Commons - referring to the rehab and extended care as a recurring positive experience - described the rehab and therapy departments as excellent, and even noted a lighthearted quibble about a Hallmark channel absence. Another account focuses on an elderly father who completed around seven weeks of short-term rehab and found every member of the staff - directors, social workers, nurses, therapists, and aides - "wonderful" and consistently welcoming. The same review highlights the almost constant smiles and readiness to address questions, with the receptionist at the front desk also contributing to a warm, inviting atmosphere. The author asserted a strong willingness to recommend Liberty Commons based on this sustained level of care.
Other positive threads emphasize the personal and ongoing support families felt they received. One reviewer described both parents receiving care in rehab after hospital stays and in assisted living, underscoring how staff consistently treated them with kindness and consideration. They recalled observing staff who were quick to respond to needs and requests, and they felt personally supported by the care team over a prolonged period. The praise extended to social workers who helped craft care plans and to team members who contributed to a sense of dignity and respect in everyday interactions. The general tone across these accounts is that Liberty Commons can be a reassuring and dependable place for aging loved ones, with a track record of compassionate, attentive care.
Not every experience, however, was free of concern. One reviewer reported a troubling and very different outcome: a father placed at Liberty Commons for rehab allegedly returned home worse than when he arrived, with a stage-4 bedsore requiring two surgeries and a severe urinary tract infection that led to hospitalization soon after discharge. In that account, the family described missed appointments, repeated excuses, and missing clothing, concluding that the care they received did not meet the needs of a bedridden patient. The reviewer expressed a strong negative judgment, stating they would not recommend Liberty Commons for bedridden or highly vulnerable patients, and suggested that the provision of adequate turning, wound care, and communication was lacking in critical moments.
Another review warning against potential risk for patients with chronic conditions raised a serious safety concern. A family member wrote that their father almost died due to insulin mishandling and incorrect food while under Liberty Commons' care. They were explicit in calling out the facility for not properly accounting for his known medical issues and for a failure to prevent a dangerous situation, describing it as a completely disappointing experience and indicating they would report the facility.
There is also a narrative describing administrative and communication challenges that complicated care decisions. A family recounted that after a planned cruise, their relative's therapies were halted, and a social worker they had not encountered before asserted that all therapies were stopped and that an appeal had been denied. They were told their father would need to move the next day or be charged a daily fee. This account states that Liberty Commons did not reach out to the family to discuss the appeal, and when the family returned from travel they found that clothes belonging to their relative were missing. The episode ended with the family moving the relative to another facility and retrieving belongings later, but with lasting concerns about how the situation was handled and communicated.
Across these varied experiences, Liberty Commons emerges as a place with substantial strengths. Families frequently describe the staff as caring, the therapy teams as capable and effective, and the environment as clean and supportive. There is notable appreciation for the admissions process, the responsiveness of the care team, and the frequent kindness demonstrated by individuals across departments. Yet the negative stories lift up serious, sometimes life-altering concerns - about the management of complex medical conditions, timely and appropriate rehabilitation, patient turning and wound care, and clear, proactive communication during transitions. Taken together, the reviews paint a nuanced picture: Liberty Commons can be a place of excellent, compassionate care for many residents, but there are moments and accounts that highlight critical gaps that warrant careful attention and ongoing improvement.
Liberty Commons Nursing & Rehab is an assisted living community located in Benson, NC. We strive to provide a comfortable and enriching environment for our residents, featuring numerous amenities and care services to enhance their quality of life.
Our community boasts a range of amenities designed to cater to the needs and preferences of our residents. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, community operated transportation for convenient travel, a computer center for staying connected with loved ones, and a fully furnished living space ensuring comfort and convenience. We also offer a gaming room, garden area, small library, and outdoor space for leisure activities. Our dining room provides restaurant-style dining experiences with special dietary restrictions accommodated. Residents can also enjoy access to Wi-Fi/high-speed internet connection throughout the community.
We understand the importance of care services tailored to individual needs. Our 24-hour call system ensures that help is always just a button away, and our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our team is trained in medication management and offers support for maintaining mental wellness through specialized programs. We also provide transportation arrangements both non-medical related as well as specifically for appointments with doctors.
At Liberty Commons Nursing & Rehab, we believe in keeping residents engaged and active. We offer concierge services to assist with various tasks and plan fitness programs to promote physical well-being. Planned day trips allow residents to explore new places while resident-run activities encourage social interaction within our community. Furthermore, we have scheduled daily activities that cater to different interests.
Whether it's enjoying our extensive amenities or availing ourselves of our care services or joining in on the various activities we offer, residents at Liberty Commons Nursing & Rehab can expect the utmost level of comfort, care, and engagement in their daily lives within a welcoming environment.
Liberty Commons Nursing & Reh John is located at 2315 Highway 242 North, Benson, NC 27504 in Johnston County, North Carolina
Liberty Commons Nursing & Reh John on seniors.fyi includes 10 photos including images showing landscaping, healthcare, nurse, trees, road, architecture, interior, windows, and more.
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