Rex Nursing Care Ctr of Apex

Pros

• Rex Rehab is a wonderful place for rehabilitation and long-term care.
• The entire staff truly cares for their residents.
• The administrators are easy to work with and know residents by name.
• The facility is clean and updated.
• It is the best place around Southern Wake County by far.
• Families feel blessed that their loved ones feel at home at Rex Rehab.
• The nurses, aides, and therapists are excellent, passionate, and dedicated to patients.
• The staff at Rex Apex provide compassionate care, treating residents like family with dignity.

Cons

• The facility was described as awful, despite its five-star Medicare rating.
• Nursing care was poor, with residents falling frequently and some kept in diapers despite being continent.
• There was chronic understaffing on the skilled nursing side, with too few CNAs for the number of residents.
• Admissions were accused of cherry-picking patients and pushing others out, seemingly for financial reasons.
• Some nurses were very rude to families, raising concerns about patient treatment.
• The meal plan was a joke and meals often arrived cold.
• PT/OT was a joke and overall care sometimes did not meet expectations, with staff doing the bare minimum.

Review

Rex Nursing Care Center of Apex is most suitable for families that prioritize robust rehabilitation coupled with solid long-term care in a clean, well-maintained setting. The community earns its strongest endorsements from a staff culture that genuinely cares for residents, with nurses, aides, and therapists who know individuals by name and treat them with real respect. Administrators are accessible and engaged, and the facility presents as bright, orderly, and consistently cared for. For families seeking meaningful therapy progress, a home-like atmosphere, and reliable family communication, this Apex campus is a compelling fit.

That clarity, however, comes with important caveats. Those evaluating Rex should be aware that this is not a flawless, uniformly seamless environment for every resident. Some reviewers flag understaffing on the skilled nursing side and uneven CNA coverage, especially on weekends or late shifts, which can slow responses and affect daily routines. Admissions and bed availability policies have also sparked questions, with occasional perceptions of cherry-picking between rehab-only stays and long-term care. For families prioritizing a strictly steady, universally gentle long-term care experience, exploring alternatives may be prudent.

On the plus side, Rex Apex's rehabilitation program remains a core strength that often justifies the visit. Therapists deliver hands-on progress, and many residents leave sessions with tangible mobility gains - some moving from wheelchair to walking aid during recovery. The same team that drives physical and occupational therapy tends to sustain a holistic approach, underpinning not just activity but dignity in care. Cleanliness and an updated, hospitable environment reinforce confidence for families facing the stress of recovery, while the care team's willingness to communicate during challenging times stands out.

Yet the cons deserve equal attention. With staffing pressures cited by multiple families, the level of care can feel inconsistent, and dining experiences are a recurring source of dissatisfaction. Meals are sometimes described as bland or cold, signaling gaps in dining logistics that can affect overall satisfaction and appetite - an area where even strong clinical care can falter. Several accounts also describe moments of rough or dismissive behavior from some staff members, underscoring that interpersonal dynamics vary by shift and unit. Those needing a consistently seamless daily rhythm should scrutinize weekend coverage and CNA teamwork before committing.

Despite these tensions, the strongest advantages of Rex Apex can offset the drawbacks for the right resident. The facility's proven emphasis on compassionate, patient-centered care - especially in end-of-life contexts - leads to meaningful, family-positive experiences when dignity and comfort are paramount. Families consistently note responsive leadership, timely communications, and a sense that staff treat residents like individuals with histories and relationships, not just cases. The combination of therapeutic rigor, attentive nursing, and a clean, orderly setting provides a strong platform for recovery and transition planning, which many families find invaluable during fragile periods.

Bottom line: Rex Apex is a confident choice for rehabilitation with an eye toward longer-term care, particularly when the priority is visible therapy progress, a caring staff, and a respectful, well-kept environment. Prospective buyers should confirm admission criteria and current bed availability, request candid conversations with the admissions team, and speak directly with therapists about expected rehabilitation trajectories. If long-term custodial care, consistent meals, and uniform staffing stability are non-negotiable, comparison with other local facilities is advised. In practice, Rex Apex delivers substantial value where rehab and family-centered care are the north star; for those whose needs are heavily weighted toward steady, uniform long-term care with predictable day-to-day experience, exploring alternatives remainswise.

This part of Apex, North Carolina, offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians, pharmacies, hospitals, and cafes in close proximity, residents have easy access to healthcare and essential supplies. The area also features several parks for outdoor recreation and relaxation. Additionally, there are restaurants nearby for dining out and theaters for entertainment. For those needing transportation options, car rental services and the Raleigh-Durham International Airport are conveniently located within a reasonable distance. Places of worship are also available for spiritual fulfillment. Overall, this part of Apex provides a well-rounded environment with all the necessary resources for senior living.

Physicians

• Family Dermatology (0.2 miles)
• Cary Skin Center (5 miles)
• Western Wake Pediatrics, PA (5.1 miles)
• Internal Medicine and Pediatric Associates PA (5.2 miles)
• MyEyeDr (7.1 miles)
• Raleigh Neurology (8.7 miles)
• Wake Endoscopy Center (10.5 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.2 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (6.5 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• McDonald's (3.2 miles)
• City Barbeque And Catering (4.7 miles)
• Chick-Fil-A (5 miles)
• Chick-Fil-A (5.6 miles)
• Hickory Tavern (6.4 miles)
• A'Verde Cocina + Tequila Bar (6.5 miles)

Theaters

• AMC DINE-IN Holly Springs 9 (3.6 miles)
• Cinemark Raleigh NC (13 miles)

Hospitals

• WakeMed Cary Hospital (4.1 miles)
• UNC Specialty Women's Center at Rex (10.6 miles)

Parks

• Harmony Community Pool and Playground (4.2 miles)
• Fred G. Bond Metro Park (4.4 miles)
• Method Road Park & Community Center (10.1 miles)
• Carolina Pines Dog Park (10.4 miles)
• Dorothea Dix Park (11.4 miles)
• Grandale Park (11.6 miles)
• Biltmore Hills Park (12.6 miles)

Cafes

• Chanticleer Cafe & Bakery (5.2 miles)
• Starbucks (6.3 miles)
• Starbucks (6.7 miles)
• Starbucks (9.1 miles)
• Panera Bread (10.8 miles)
• Starbucks (11.7 miles)
• Starbucks (12.6 miles)

Places of Worship

• Christ the King Lutheran Church (6 miles)
• Pleasant Grove Baptist Church (9.2 miles)
• Amplify Church (12.5 miles)
• New Hope Church (12.8 miles)

Transportation

• CCO Concourse (10.2 miles)
• National Car Rental (10.8 miles)
• Hertz Rent A Car (10.8 miles)
• American Airlines (11.3 miles)
• Raleigh-Durham International Airport (RDU) (11.4 miles)
• RDU - Terminal 2 (11.4 miles)