Unc Rex Rehab & Nursing Care Center Of Apex

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Unc Rex Rehab & Nursing Care Center Of Apex

911 South Hughes Street, Apex, NC 27502

For more information about senior living options: (844) 490-3973

3.6 from 43 reviews
5 stars
23
4 stars
5
3 stars
1
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Unc Rex Rehab & Nursing Care Center Of Apex

    Pros

    • pro The staff at Rex Rehab truly cares for their residents.
    • pro The facility is clean, well maintained, and updated.
    • pro Families feel blessed that their loved ones feel at home at Rex Rehab.
    • pro The nurses, aides, and therapists are described as excellent, caring, and dedicated.
    • pro Rex Rehab-Apex is praised for compassion, dignity, and a sense of family.
    • pro The environment is safe and welcoming, with a fresh, clean smell.
    • pro The center is often described as life-changing for families.
    • pro The care teams are professional, responsive, and communicate well with families.
    • pro Rehab outcomes are positive, with residents making meaningful progress.
    • pro The facility is consistently rated as spotless and well run.

    Cons

    • pro Therapists put residents in danger.
    • pro The facility is chronically understaffed, leaving residents without timely help.
    • pro Some nurses were unkind, and desk staff were often distracted or loud.
    • pro Families report long waits for basic care and neglect.
    • pro The facility cherry-picks admissions to protect revenue, denying long-term beds.
    • pro Meal quality is poor and meals often arrive cold.
    • pro Staff reportedly keep residents longer than necessary to bill insurance.
    • pro A relative died from sepsis due to alleged failures to monitor and treat infection.

    Review

    UNC Rex Rehab & Nursing Care Center of Apex is best suited for families prioritizing aggressive, well-coordinated rehabilitation in a clean, council-managed environment, with a strong emphasis on therapy-led recovery and a compassionate, patient-centered atmosphere. This community often shines for post-acute rehab where mobility restoration and careful discharge planning are the clear goal, and for long-term care when residents benefit from consistent, attentive staff who know their names and histories. For families who value a facility that tends to feel like a community - where administrators and nurses are approachable and medical teams collaborate closely - Rex Apex frequently delivers a sense of stability and personal attention that can ease difficult transitions.

    Those who may want to consider alternatives include families prioritizing rock-solid, around-the-clock nursing presence and uniform staffing reliability, especially for residents with high daily care needs or complex medical conditions. Several reviews flag ongoing concerns about staffing levels on the skilled nursing side and the cascading effects on timely assistance and consistent bedside care. Medically complex patients or families relying heavily on Medicaid/long-term coverage also encounter admission practices that can feel inconsistent, with some reports suggesting cherry-picking or restricted access for certain payer types. Meal quality and timely nourishment are other areas where alternatives may offer more dependable execution, particularly for residents with specific dietary requirements or those who have experienced poor dining-service experiences.

    The strongest positives center on cleanliness, modern facilities, and a devoted therapy program. Residents and families repeatedly note a fresh, well-maintained environment, with staff who appear genuinely engaged and committed. The rehab team - especially physical and occupational therapists - produces tangible functional gains, with multiple accounts of residents leaving stronger or walking again after short stays. The care teams are praised for their empathetic demeanor, sophisticated communication with families, and the sense that staff treat residents with dignity and respect. For families navigating tough medical decisions, the facility's ability to support emotional needs, coordinate with hospice when appropriate, and provide clear, compassionate guidance is a meaningful offset to the daily grind of recovery.

    However, the main drawbacks cannot be dismissed. Understaffing and uneven nurse-aide coverage translate into delayed responses to calls, slower assistance during meals, and occasional gaps in routine care. Reports of meals arriving cold or not being adequately heated, as well as concerns about kitchen logistics, undermine the overall experience for residents reliant on consistent nourishment. A subset of reviews also highlights troubling experiences with some staff and administrative personnel, including perceived rigidity in admissions decisions and instances where families felt unheard or dismissed. While these episodes are not universal, they form a credible risk picture for families that require predictable daily care and a consistently respectful bedside environment.

    The way the positives interact with the negatives is telling. For families whose primary objective is rehabilitation and achieving functional recovery, Rex Apex's therapists and supportive staff can deliver outcomes that justify some operational hesitations. The clean, well-maintained setting and the personal attention from caregivers help offset fluctuations in staffing by preserving a stable, respectful atmosphere and fostering trust with families. Yet for those requiring steady, 24/7 nursing presence or long-term inpatient stability, the cons may erode confidence over time. The facility's potential admissions gatekeeping, if borne out in ongoing practice, could complicate transitions or delay placement for certain payer mixes, and that risk may tilt the decision toward a facility with more transparent and uniform long-term-care access.

    Practically, this community should be evaluated with a structured approach. Prospective families should request a detailed tour focused on therapy staffing - caliber of therapists, patient-to-therapist ratios, and weekend availability - along with a candid briefing from the DON about current CNA coverage and shift-level responsiveness. Investigate current dining operations: who delivers meals, how often meals are heated, and whether residents with specific dietary needs consistently receive timely nourishment. Inquire about admission patterns and discharge planning to understand how long-term beds are allocated and whether there is a defensible policy against perceived cherry-picking. Finally, seek to meet frontline staff across shifts, including Spanish-speaking aides or nurses if language access is a concern, and arrange a trial or short-stay assessment to observe daily operations before committing.

    In the end, Rex Apex represents a compelling option for families prioritizing effective rehab, compassionate interaction, and a facility that feels well cared-for and engaging. It excels when rehabilitation is the stated aim and when dependable staff rapport supports recovery and complex decision-making for families. Yet it is prudent to weigh the staffing and admissions dynamics, as well as meal service consistency, against the needs of residents who require constant, predictable nursing oversight and seamless long-term care transitions. If those conditions align, Rex Apex can be a strong, even exemplary choice; if not, exploring facilities with a more uniform nursing cadence and clearer long-term admission policies may yield greater peace of mind.

    Features

    Housing

    • 107 resident community capacity 107 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Raleigh-Durham International (11 miles away) Raleigh-Durham International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The UNC Rex Rehab & Nursing Care Center of Apex in Apex, NC is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    With a focus on providing a luxurious and comfortable living experience, this community offers an array of amenities. Residents can enjoy visiting the beauty salon for all their grooming needs or relax in front of cable or satellite TV in their fully furnished rooms. The community also provides transportation services, including non-medical arrangements and scheduled trips to doctors' appointments.

    For those looking to stay connected, there is a computer center and Wi-Fi/high-speed internet available throughout the community. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff, accommodating special dietary restrictions when necessary. Additionally, there is a kitchenette for residents who prefer cooking their own meals.

    Residents can stay active and engaged with the fitness room, wellness center, gaming room, and small library available at the community. There are also outdoor spaces like gardens for residents to enjoy nature or engage in outdoor activities. Housekeeping services keep the living spaces clean and tidy, allowing residents to have more time to participate in activities they enjoy.

    The Care Services provided by UNC Rex Rehab & Nursing Care Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time while following any prescribed diabetes diet or special dietary restrictions.

    To promote mental wellness among residents, a mental wellness program is available along with planned daily activities facilitated by resident-run programs. Fitness programs are offered to encourage an active lifestyle for all residents. Additionally, concierge services are available to assist with any additional needs or requests.

    The location of this assisted living community is ideal with parks, pharmacies, restaurants, theaters, hospitals, and physicians nearby. This allows for convenient access to various amenities outside of the community while still maintaining a peaceful and safe living environment within.

    Overall, UNC Rex Rehab & Nursing Care Center of Apex is a highly desirable assisted living community that provides exceptional care services, luxurious amenities, and a vibrant social atmosphere for seniors in Apex, NC.

    Nearby Places of Interest

    Physicians

    • Family Dermatology (0.1 miles)
    • Western Wake Pediatrics, PA (5 miles)
    • Cary Skin Center (5 miles)
    • Internal Medicine and Pediatric Associates PA (5.2 miles)
    • MyEyeDr (7.1 miles)
    • Raleigh Neurology (8.7 miles)
    • Wake Endoscopy Center (10.4 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (3.2 miles)
    • Walgreens (4.8 miles)
    • CVS Pharmacy (4.9 miles)
    • CVS Pharmacy (5 miles)
    • CVS Pharmacy (6.5 miles)

    Restaurants

    • Chick-Fil-A (2.4 miles)
    • McDonald's (3.1 miles)
    • City Barbeque And Catering (4.7 miles)
    • Chick-Fil-A (5 miles)
    • Chick-Fil-A (5.5 miles)
    • Hickory Tavern (6.3 miles)
    • A'Verde Cocina + Tequila Bar (6.4 miles)

    Theaters

    • AMC DINE-IN Holly Springs 9 (3.6 miles)
    • Cinemark Raleigh NC (12.9 miles)

    Hospitals

    • WakeMed Cary Hospital (4 miles)
    • UNC Specialty Women's Center at Rex (10.5 miles)

    Parks

    • Harmony Community Pool and Playground (4.3 miles)
    • Fred G. Bond Metro Park (4.4 miles)
    • Method Road Park & Community Center (10 miles)
    • Carolina Pines Dog Park (10.3 miles)
    • Dorothea Dix Park (11.3 miles)
    • Grandale Park (11.6 miles)
    • Biltmore Hills Park (12.5 miles)

    Cafes

    • Chanticleer Cafe & Bakery (5.1 miles)
    • Starbucks (6.3 miles)
    • Starbucks (6.7 miles)
    • Starbucks (9.1 miles)
    • Panera Bread (10.9 miles)
    • Starbucks (11.6 miles)
    • Starbucks (12.6 miles)

    Places of Worship

    • Christ the King Lutheran Church (5.9 miles)
    • Pleasant Grove Baptist Church (9.1 miles)
    • Amplify Church (12.4 miles)
    • New Hope Church (12.9 miles)

    Transportation

    • CCO Concourse (10.2 miles)
    • National Car Rental (10.8 miles)
    • Hertz Rent A Car (10.8 miles)
    • American Airlines (11.3 miles)
    • Raleigh-Durham International Airport (RDU) (11.4 miles)
    • RDU - Terminal 2 (11.4 miles)

    Frequently Asked Questions

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