Unc Rex Rehab & Nursing Care Center Of Apex

Pros

• The personnel at Rex Rehab were great with the patient's mother, making her feel comfortable by providing Spanish-speaking staff.
• The physical therapy provided was effective and contributed to a positive experience during her stay.
• The facility was spacious, clean, well-maintained, and appeared new, creating a pleasant environment for recovery.
• Staff members were kind, caring, attentive, and communicative, fostering a supportive atmosphere for residents.
• The courtyard offered a nice space for residents and visitors to enjoy conversations in pleasant weather.
• The nursing staff was described as professional and hard-working, positively impacting the residents' overall experience.
• Many residents were observed in good spirits during visits, indicating a positive community atmosphere within the facility.

Cons

• The facility kept a catheter in the patient's mother the entire time, and they did not check her blood to ensure her UTI was resolved, leading to her death from sepsis.
• Some nurses were unkind, and the head nurses' desk staff frequently appeared more interested in talking and laughing than attending to patients.
• The wait for assistance when needing to use the bathroom was unreasonably long, causing frustration for patients relying on help.
• There are concerns that the facility may be prolonging stays unnecessarily to maximize insurance payouts.
• The food provided to residents was described as terrible, contributing to a negative experience at the facility.

Review

The experiences shared by family members regarding various rehabilitation and healthcare facilities reveal a complex tapestry of care quality, overall environment, and the emotional impact of extended stays on both patients and their loved ones. These reviews highlight significant contrasts between different facilities, underscoring the importance of attentive and compassionate care in the recovery process.

One particularly poignant account details the experience of a family member whose mother was transferred to a new facility after her hospital stay. Tragically, this patient ultimately succumbed to sepsis—a dire consequence attributed to a lack of adequate medical oversight. The family had expected routine blood tests to monitor her recovery from a urinary tract infection (UTI), especially after the oral antibiotics proved ineffective. Instead, they were left grappling with fear and disappointment as they witnessed their loved one feeling distressed in an environment where compassion seemed lacking. The mention of her last words—expressing fear amidst perceived indifference from nursing staff—paints a harrowing picture of neglect that deeply affected not just the patient but also her grieving family.

In stark contrast, another review speaks to positive experiences at Rex Rehab, where families felt an overwhelming sense of gratitude for the care provided. A reviewer noted that their mother had stayed there for three weeks and praised the professionalism and attentiveness of the staff. Language barriers were alleviated through bilingual staff members who facilitated better communication with Spanish-speaking patients, enhancing comfort levels among residents. The facility itself was described in glowing terms—as spacious, clean, well-maintained, and welcoming—with dedicated physical therapy sessions contributing significantly to positive outcomes for patients.

While some reviewers emphasized exceptional rehabilitative services at Rex Rehab, others raised concerns about lengthened stays beyond what appeared medically necessary. One account suggested that insurance processes were influencing discharge timelines potentially for financial gain rather than clinical need—a sentiment that echoes frustrations many families feel when navigating healthcare systems fraught with complexity. Even as they commend aspects such as professional care and supportive staff interactions, there’s an underlying cautionary note about being mindful of prolonged rehabilitation durations which might not align with actual patient needs.

Conversely, another review highlighted discontent with another facility's overall atmosphere—including poor food quality and slow response times from nursing staff when assistance was needed for personal care activities like using the bathroom. Such observations illuminate systemic issues faced by many facilities operating under staffing shortages or high workloads that can lead to diminished resident care experiences—a reality that is all too familiar in today's healthcare landscape.

On a brighter note, some visitors found warm environments at certain facilities where positivity flourished among residents despite health challenges. One reviewer recounted how visits to their grandmother’s residence revealed an engaging courtyard space conducive to social interactions among residents and visitors alike. Descriptions of friendly nursing staff working diligently alongside contented residents painted a contrasting image compared to accounts mired in concern over neglect or inadequate support systems.

Overall, these reviews collectively reflect diverse perspectives on senior rehabilitation facilities' environments—ranging from heart-wrenching tales marking neglect or mismanagement leading to devastating losses to uplifting narratives celebrating compassionate care that fosters recovery and dignity in later life stages. For families seeking care options for loved ones facing health challenges or recovery journeys ahead, these insights emphasize the need for thorough research into prospective facilities while highlighting critical areas such as overall atmosphere, responsiveness of staff, food quality, and collaborative communication as central pillars guiding decision-making processes.

Physicians

• Family Dermatology (0.1 miles)
• Western Wake Pediatrics, PA (5 miles)
• Cary Skin Center (5 miles)
• Internal Medicine and Pediatric Associates PA (5.2 miles)
• MyEyeDr (7.1 miles)
• Raleigh Neurology (8.7 miles)
• Wake Endoscopy Center (10.4 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.2 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (6.5 miles)

Restaurants

• Chick-Fil-A (2.4 miles)
• McDonald's (3.1 miles)
• City Barbeque And Catering (4.7 miles)
• Chick-Fil-A (5 miles)
• Chick-Fil-A (5.5 miles)
• Hickory Tavern (6.3 miles)
• A'Verde Cocina + Tequila Bar (6.4 miles)

Theaters

• AMC DINE-IN Holly Springs 9 (3.6 miles)
• Cinemark Raleigh NC (12.9 miles)

Hospitals

• WakeMed Cary Hospital (4 miles)
• UNC Specialty Women's Center at Rex (10.5 miles)

Parks

• Harmony Community Pool and Playground (4.3 miles)
• Fred G. Bond Metro Park (4.4 miles)
• Method Road Park & Community Center (10 miles)
• Carolina Pines Dog Park (10.3 miles)
• Dorothea Dix Park (11.3 miles)
• Grandale Park (11.6 miles)
• Biltmore Hills Park (12.5 miles)

Cafes

• Chanticleer Cafe & Bakery (5.1 miles)
• Starbucks (6.3 miles)
• Starbucks (6.7 miles)
• Starbucks (9.1 miles)
• Panera Bread (10.9 miles)
• Starbucks (11.6 miles)
• Starbucks (12.6 miles)

Places of Worship

• Christ the King Lutheran Church (5.9 miles)
• Pleasant Grove Baptist Church (9.1 miles)
• Amplify Church (12.4 miles)
• New Hope Church (12.9 miles)

Transportation

• CCO Concourse (10.2 miles)
• National Car Rental (10.8 miles)
• Hertz Rent A Car (10.8 miles)
• American Airlines (11.3 miles)
• Raleigh-Durham International Airport (RDU) (11.4 miles)
• RDU - Terminal 2 (11.4 miles)