For more information about senior living options: (844) 490-3973
3.9 from 45 reviews
5 stars
19
4 stars
15
3 stars
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2 stars
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1 stars
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Assisted LivingIndependent LivingMemory Care
The Reserve at Mills Farm Costs & Pricing
The Reserve at Mills Farm offers competitive pricing for its various room types, aligning well with the broader market trends in Wake County and North Carolina. For instance, the cost of a semi-private room at Mills Farm is $3,770, notably lower than the Wake County average of $4,391 but slightly higher than the state average of $3,584. Studio accommodations range from $4,300 to $4,901; this price point is quite comparable to Wake County's average of $4,757 and exceeds North Carolina's average of $4,020. Private rooms are priced at $4,524, which is again favorable compared to Wake County's average of $4,658 while being slightly above the state figure of $4,425. One-bedroom units are offered at $4,900 - near Wake County's rate and significantly above the North Carolina average. Lastly, two-bedroom options are available for $5,800 at Mills Farm; this price stands out as higher than both local ($4,780) and state averages ($4,245). Overall, The Reserve at Mills Farm presents a balanced approach to pricing that caters to a range of preferences while maintaining affordability relative to regional costs.
Floor plans
The Reserve at Mills Farm
Wake County
North Carolina
Semi-Private
$3,770
$4,391
$3,584
Studio
$4,300 to $4,901
$4,757
$4,020
Private
$4,524
$4,658
$4,425
1 Bedroom
$4,900
$4,996
$4,055
2 Bedrooms
$5,800
$4,780
$4,245
Overall Review of The Reserve at Mills Farm
Pros
The Reserve is praised for its beautiful and modern facility, creating a bright and welcoming environment for residents.
Many residents appreciate the friendly and helpful staff who demonstrate professionalism and strong communication with families.
The community offers a variety of activities that engage residents, contributing to an upbeat atmosphere among the residents.
Residents enjoy the spacious apartments and the convenience of having multiple services available on-site, such as pharmacy and salon services.
Overall, some meals are considered tasty, and there have been positive changes noted in the dining options as improvements are being made.
Families feel reassured knowing their loved ones can visit each other easily between independent living and memory care areas.
The tour experience is highly rated, with many noting it as excellent due to the facility's impressive technology and amenities.
There is a sense of accessibility within the community, making it easier for residents to navigate their surroundings comfortably.
Cons
The dining experience at The Reserve is subpar, with cold and unappetizing food served to residents.
There is a significant turnover of staff, leading to inconsistency in care and concern for residents' wellbeing.
The request process for maintenance services is archaic and results in lengthy delays.
Furniture in Memory Care is dirty, lacking functionality for easy cleaning.
The quality of care in Memory Care varies significantly among staff, with some being attentive while others are neglectful.
Staff communication with families can be slow and ineffective despite initial friendliness.
Residents often find themselves dining with the same few people due to assigned seating, limiting social interactions.
Many staff members appear untrained and lack compassion in their interactions with residents.
There are complaints about the cold atmosphere in the dining room and a need for a more welcoming dining experience.
Overall, the community's high costs do not align with the quality of care provided, leaving families dissatisfied.
Review
The Reserve at Mills Farm presents a visually appealing option for families seeking assisted living and memory care for their loved ones. Many reviewers highlight the community's clean, modern facilities, spacious apartments, and an extensive array of on-site services and amenities. Residents appreciate the beauty of the environment, which includes well-maintained outdoor spaces, technology integration in apartments, and convenient access to activities like transportation services for medical appointments. These aspects create a welcoming atmosphere that many find comforting during challenging transitions into assisted living.
Despite the commendable facilities and accessible layout, significant concerns have emerged regarding the quality of care and dining services at The Reserve. A common thread among reviews is dissatisfaction with the meals provided. While some residents note that most meals are tasty, others highlight fundamental flaws in dining service—food is often served cold or lukewarm, portion sizes are inadequate, and there are complaints about unattractive plating without consideration for appearance. Additionally, the monthly allocation for dining does not adequately cover all meals for residents; many find themselves facing extra charges for desserts or struggling to afford daily dining needs.
Staff management issues also plague The Reserve at Mills Farm. Reviews consistently point to high turnover rates as a critical concern impacting resident care quality. Families express frustration over witnessing frequent staff changes that leave residents facing unfamiliar caregivers who lack adequate training in elderly care. This instability can lead to inconsistent treatment of residents, particularly those requiring memory care assistance. Several reviewers conveyed distressing accounts of subpar interactions between staff and residents that lacked compassion—a stark contrast to the expectations families hope for when placing their loved ones in environments meant to provide support.
While some positive experiences have been noted among specific staff members who display genuine caring attitudes towards residents, these instances seem overshadowed by numerous reports of neglectful behavior from other employees. Reviewers reported witnessing staff being disengaged from their responsibilities—using phones during work hours instead of actively interacting with residents or fulfilling caregiving obligations. Such observations raise serious questions about management’s oversight and commitment to maintaining high standards within their workforce.
Families also highlighted challenges related to maintenance requests and housekeeping services across various levels of care within The Reserve. Maintenance requests were described as archaic; missing necessary supplies often led to delays in addressing urgent needs within resident apartments or communal areas. Housekeeping was perceived as inadequate at best; while light housekeeping was provided weekly, critiques pointed towards a need for more thorough cleanliness measures throughout the facility.
In conclusion, while The Reserve at Mills Farm possesses notable advantages such as an attractive environment and friendly staff interactions during scheduled activities or tours—its shortcomings in critical areas like food service quality and staffing stability leave much room for improvement. Despite recognizing some dedicated personnel within the team who genuinely want to provide exceptional care experiences for residents, families feeling let down cite systemic issues that perpetuate negative outcomes in both assistance quality and overall satisfaction with living arrangements at this community. For those considering placement options for their loved ones dependent on personal assistance throughout daily life activities—recommendations lean toward treating The Reserve cautiously unless it remains one’s final resort after exploring other alternatives in senior living communities.
Features
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private patio, deck, or balconyHaving a private patio, deck, or balcony is crucial for seniors living in a retirement community as it provides them with access to fresh air, natural light, and the outdoors without having to leave their home. This outdoor space can promote physical activity, mental well-being, and socialization opportunities for seniors, contributing to an overall improved quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Raleigh-Durham International (9 miles away)
Care Services
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
Activities
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
Description
The Reserve at Mills Farm in Apex, NC is a vibrant assisted living community that offers a range of care services and amenities to enhance the lives of its residents. With a focus on promoting independence and providing memory care support, this community is dedicated to ensuring the well-being and comfort of its residents.
As an Independent Living community, The Reserve at Mills Farm offers spacious and comfortable living units with air-conditioning and full kitchens, allowing residents to maintain their independence while enjoying the convenience of on-site activities and amenities. The indoor common areas provide opportunities for socializing with fellow residents, while the outdoor common areas offer a tranquil space to relax on a private patio, deck, or balcony.
For residents requiring Memory Care support, The Reserve at Mills Farm offers specialized services such as diabetic care and medication management to ensure their health needs are met. Wheelchair accessible showers and handicap accessible facilities make everyday tasks more manageable for individuals with mobility challenges.
The dining experience at The Reserve at Mills Farm is designed to please the palate of every resident. With meals provided by a professional chef, residents can enjoy delicious restaurant-style dining options that cater to specific dietary needs such as low/no sodium or no sugar. Room service is also available for added convenience.
In addition to excellent care services and amenities, The Reserve at Mills Farm provides an array of engaging activities for residents. From cooking classes and educational speakers/life long learning programs to happy hour events and live musical performances, there are endless opportunities for social interaction and personal growth. Stretching classes promote physical fitness while wine tastings add a touch of sophistication.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; The Reserve at Mills Farm ensures that residents have easy access to essential services while enjoying a peaceful neighborhood setting.
Overall, The Reserve at Mills Farm is an assisted living community that prioritizes the comfort, well-being, and engagement of its residents by providing quality care services, a variety of amenities, and an enriching lifestyle.
Nearby Places of Interest
This part of Apex, North Carolina offers a variety of amenities and services that cater to seniors looking for a convenient and active lifestyle. With several parks nearby, such as Fred G. Bond Metro Park and Dorothea Dix Park, seniors can enjoy outdoor activities and leisurely walks. There are also pharmacies, physicians' offices, and hospitals within close proximity, ensuring easy access to healthcare services. Additionally, there are a number of restaurants, cafes, and theaters for dining out or entertainment options. The transportation options, including car rental services and Raleigh-Durham International Airport just 9 miles away, provide convenience for travel needs. Places of worship are also available for spiritual fulfillment. Overall, this part of Apex offers a well-rounded community with plenty of opportunities for recreation, healthcare, dining, worship, entertainment, and travel accessibility for seniors considering senior living in the area.
Parks
Fred G. Bond Metro Park (2.1 miles)
Harmony Community Pool and Playground (3.2 miles)
Method Road Park & Community Center (8.1 miles)
Carolina Pines Dog Park (9.1 miles)
Dorothea Dix Park (9.8 miles)
Grandale Park (10 miles)
Brookhaven Nature Park (10.8 miles)
Pharmacies
Walgreens (2.2 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (2.9 miles)
CVS Pharmacy (3.4 miles)
CVS Pharmacy (4.1 miles)
Physicians
Family Dermatology (2.3 miles)
Internal Medicine and Pediatric Associates PA (2.8 miles)
Cary Skin Center (3.5 miles)
Western Wake Pediatrics, PA (3.7 miles)
MyEyeDr (5 miles)
Raleigh Neurology (6.5 miles)
Wake Endoscopy Center (8.3 miles)
Restaurants
Chick-Fil-A (2.5 miles)
City Barbeque And Catering (2.7 miles)
Chick-Fil-A (3 miles)
McDonald's (3.8 miles)
Hickory Tavern (4 miles)
Woody’s Sports Tavern & Grill (4.2 miles)
Big Easy (4.6 miles)
Hospitals
WakeMed Cary Hospital (2.8 miles)
UNC Specialty Women's Center at Rex (8.4 miles)
Cafes
Chanticleer Cafe & Bakery (3.8 miles)
Starbucks (3.9 miles)
Starbucks (5 miles)
Starbucks (7.3 miles)
Panera Bread (8.7 miles)
Starbucks (9.8 miles)
Starbucks (10.2 miles)
Places of Worship
Christ the King Lutheran Church (3.9 miles)
Pleasant Grove Baptist Church (10.1 miles)
New Hope Church (11.4 miles)
Theaters
AMC DINE-IN Holly Springs 9 (5.8 miles)
Cinemark Raleigh NC (10.6 miles)
Transportation
CCO Concourse (7.8 miles)
Hertz Rent A Car (8.4 miles)
National Car Rental (8.4 miles)
American Airlines (8.9 miles)
Raleigh-Durham International Airport (RDU) (9 miles)
The Reserve at Mills Farm offers competitive pricing for its various room types, aligning well with the broader market trends in Wake County and North Carolina. For instance, the cost of a semi-private room at Mills Farm is $3,770, notably lower than the Wake County average of $4,391 but slightly higher than the state average of $3,584. Studio accommodations range from $4,300 to $4,901; this price point is quite comparable to Wake County's average of $4,757 and exceeds North Carolina's average of $4,020. Private rooms are priced at $4,524, which is again favorable compared to Wake County's average of $4,658 while being slightly above the state figure of $4,425. One-bedroom units are offered at $4,900 - near Wake County's rate and significantly above the North Carolina average. Lastly, two-bedroom options are available for $5,800 at Mills Farm; this price stands out as higher than both local ($4,780) and state averages ($4,245). Overall, The Reserve at Mills Farm presents a balanced approach to pricing that caters to a range of preferences while maintaining affordability relative to regional costs.
The Reserve at Mills Farm's medication management system is crucial for residents with dementia or Alzheimer's disease, as it ensures that individuals receive the correct medications at the right times, thereby reducing the risk of confusion and adverse health effects from missed doses or incorrect medications. This structured approach not only fosters a sense of stability but significantly contributes to their overall cognitive and physical wellbeing. Additionally, incontinence care plays a vital role in maintaining dignity and comfort for residents suffering from memory impairments. By addressing this sensitive issue with compassion and professionalism, caregivers can help minimize anxiety and frustration associated with incontinence, allowing residents to focus on social engagement and meaningful interactions rather than coping with discomfort or embarrassment. Collectively, these features create an environment that promotes both health management and personal dignity for those facing the challenges of memory loss.
The Reserve at Mills Farm on seniors.fyi includes 23 photos including images showing interior, floor plan, bedroom, living room, bathroom, decor, kitchen, fireplace, and more.
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Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
The Reserve at Mills Farm photos
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Interior
Decor
Living Room
Building
Architecture
Dining
Landscaping
Kitchen
Lighting
Garden
Seating Area
Floor Plan
Patio
Bathroom
Interior
Decor
Bedroom
Dining and Lights
Living Room
Landscaping and Umbrellas
Windows
Floor Plan
Building
Architecture
Bathroom
Kitchen
Lighting
Garden and Outdoor
Television
Chandelier and High Ceiling
Fireplace
Seating Area
Entrance and Urban
Patio
Exercise Equipment, Gym, Fitness, Treadmills, and Workout Room