Phoenix Assisted Care
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201 West High Street, Cary, NC 27513
For more information about senior living options: (844) 490-3973
At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.
| Room Type | Phoenix Assisted Care | Wake County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,600 | $4,391 | $3,584 |
| Studio | $3,400 | $4,757 | $4,020 |
The staff at Phoenix Assisted Care is described as friendly, caring, and knowledgeable, providing excellent care for residents. The facility is consistently noted for being clean and well-maintained, contributing to a positive living environment. Many reviewers appreciate the variety of activities available for residents, indicating that there are engaging options for participation. Residents feel safe and comfortable in their surroundings, reflecting satisfaction with the overall care received. The director is praised for being approachable and responsive to family needs, enhancing the supportive atmosphere of the community. Several families express gratitude for the facility’s welcoming nature and its ability to provide a homelike environment despite not being very large or fancy.
The food is often cold, and there is a lot of fried and breaded options that are not appealing. The facility has an industrial feel, making it less home-like for residents. Cleanliness issues are prevalent, with reports of urine and feces odors in the building. Meals are frequently burned, undercooked, or otherwise unappetizing. Staff exhibits a negative attitude when asked to assist with care needs or activities for residents. Activities listed on the calendar do not actually take place, leading to disappointment among residents and families. Residents are not changed regularly, resulting in health issues like rashes going unnoticed by staff. Management changes have led to a significant decline in the quality of care at the facility.The experience of residents and their families in assisted living communities can vary significantly, as evidenced by the reviews of Phoenix Assisted Care. Many families report a positive experience with the facility’s cleanliness, caring staff, and range of activities available to residents. The community has been recognized for its welcoming atmosphere, where staff members go above and beyond to ensure that residents feel comfortable and engaged. For instance, one family shared how they appreciated the cleanliness and helpfulness of the staff during their transition process into the facility. This sentiment is echoed in multiple reviews that commend the dedication exhibited by caregivers who strive to make Phoenix a more homely environment despite it being somewhat older.
However, not all experiences are positive. Several individuals have expressed dissatisfaction regarding aspects such as meal quality and variety. Multiple reviewers mentioned that food served could be cold or unappetizing, often highlighting an overabundance of fried or breaded options that did not cater to all dietary preferences. One dissatisfied family member remarked specifically on their concerns about cold meals served too frequently. Such feedback indicates a critical need for improvement in the culinary offerings within this facility.
Activity availability appears to be another area of contention among residents and their families at Phoenix Assisted Care. While some praised the range of scheduled events like bingo and community walks—especially noting how these are good for fostering engagement among residents—others indicated a discrepancy between scheduled activities posted on calendars versus what actually occurs. Families expressed frustration when they found that planned activities often fell short or were nonexistent when followed up on, leading to a perception that resident engagement could be better prioritized.
In terms of overall ambiance, perceptions also varied from tour impressions to long-term residency evaluations. Some visitors noted initially that while the community felt clean upon visiting, it bore more resemblance to a hospital setting than a home-like environment—a sentiment shared by others who sought a comforting atmosphere for their loved ones but were met with institutional decor instead. Such experiences highlight an essential aspect for prospective residents: finding balance between adequate care facilities while still facilitating warmth within communal spaces.
On the flip side, many families reported incredibly supportive management teams that prioritize accessibility and transparency in communication with relatives concerning residents’ needs; indeed, several people highlighted how approachable management was during visitations or inquiries about their loved ones’ well-being. That said, there are some stark contrasts drawn from these positive experiences against troubling reports regarding management's response to resident issues raised by family members—from falling short in adequate personal care for patients to handling food safety concerns inadequately.
The duality present in reviews showcases both commendable operations alongside significant pitfalls needing attention at Phoenix Assisted Care; instances of neglect—reported cases involving hygiene deficits and inadequate assistance being provided consistently emphasize real areas requiring reform within operations at this establishment as well as elsewhere across similar facilities nationwide. Prospective residents must consider individual needs alongside general service quality when seeking suitable accommodations; thorough research informed through firsthand accounts remains invaluable when navigating options amidst challenges inherent in senior care today.
120 resident community capacity
Assisted Living
Memory Care
Activities off-site Activities on-site
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions Diabetes diet Meals provided Restaurant style dining Special dietary restrictions Vegetarian Activities off-site Activities on-site Community-sponsored activities
Concierge services
Day trips and outings Devotional activities on-site
Educational speakers / life long learning Fitness programs Planned day trips Religious services Resident-run activities Scheduled daily activities
EnglishPhoenix Assisted Care in Cary, NC is a premier assisted living community that specializes in Memory Care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living to ensure the safety and well-being of our residents.
At Phoenix Assisted Care, we prioritize the comfort and happiness of our residents. Our fully furnished accommodations are equipped with private bathrooms, air-conditioning, and cable or satellite TV. We also offer wheelchair accessible showers for the convenience of our residents.
Our community boasts a wide range of amenities designed to enhance the daily lives of our residents. From a fitness room and wellness center to indoor and outdoor common areas, there are plenty of spaces for socializing or enjoying leisure activities. Residents can also indulge in beautician services at our on-site beauty salon or engage in various activities such as gaming, reading, or utilizing our computer center.
Our professionally trained staff works closely with each resident's healthcare provider to ensure medication management and appropriate assistance with specialized care needs such as diabetes diet and diabetic care. We also provide physical therapy services to promote mobility and mental wellness programs to support cognitive health.
A variety of delicious meals are served restaurant-style in our dining room, taking into consideration any special dietary restrictions or preferences such as vegetarian options. Furthermore, scheduled daily activities, resident-run programs, educational speakers, and day trips are organized to keep our residents engaged and stimulate their mind.
Located conveniently near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Phoenix Assisted Care offers easy access to essential services while maintaining a peaceful residential atmosphere.
Come experience compassionate care and an enriching lifestyle at Phoenix Assisted Care in Cary!
This area of Cary, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With multiple parks nearby, such as Fred G. Bond Metro Park and Dorothea Dix Park, there are ample opportunities for outdoor recreation and relaxation. Additionally, there are several pharmacies, restaurants, cafes, and physicians' offices in close proximity, providing easy access to essential services. The presence of WakeMed Cary Hospital ensures quality healthcare options are readily available. Transportation options include rental car services and proximity to Raleigh-Durham International Airport for easy travel. For leisure activities, there are theaters like AMC DINE-IN Holly Springs 9 within a short distance. Places of worship such as Christ the King Lutheran Church offer spiritual support for those seeking community connection. Overall, this part of Cary offers a well-rounded environment for senior living with a range of amenities to support daily needs and interests.
At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.
Phoenix Assisted Care is located at 201 West High Street, Cary, NC 27513 in Wake County, North Carolina
The comprehensive features offered by Phoenix Assisted Care are specifically designed to address the diverse needs of residents with dementia or Alzheimer's, ensuring their safety and well-being. The 24-hour supervision provides a secure environment where residents are continuously monitored, reducing the risk of wandering or accidents. Assistance with daily living activities, such as bathing, dressing, and transfers, promotes dignity while helping residents maintain their independence as much as possible. Incontinence care is essential for comfort and hygiene, and meal preparation caters to nutritional needs while also considering dietary restrictions that may arise from medical conditions. Medication management ensures that residents take their prescribed medications correctly and on time, mitigating potential health risks. Moreover, engaging in a mental wellness program can stimulate cognitive function and emotional health, while physical therapy supports mobility and physical fitness--both crucial for enhancing overall quality of life for individuals facing memory challenges.
Phoenix Assisted Care on seniors.fyi includes 4 photos including images showing interior, tree, and more.
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