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3.7 from 54 reviews
5 stars
21
4 stars
17
3 stars
5
2 stars
2
1 stars
9
Phoenix Assisted Care Costs & Pricing
At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.
Floor plans
Phoenix Assisted Care
Wake County
North Carolina
Semi-Private
$2,600
$4,391
$3,584
Studio
$3,400
$4,757
$4,020
Overall Review of Phoenix Assisted Care
caveat4 reviews mention this
Safety concerns in memory care
Several residents’ families describe safety and supervision problems.
Some reviews raise serious concerns about supervision in memory care, including residents escaping or wandering and staff not being adequately trained for certain situations. One reviewer describes multiple escapes and delayed responses, while another describes finding a resident outside and unsafe wandering. Another account describes disturbing conditions in locked Alzheimer’s units, and a separate review describes neglect and a rapid decline after falls and behavior incidents.
common20 reviews mention this
Cleanliness is a mixed signal
Cleanliness is frequently mentioned, sometimes positively and sometimes as a major issue.
Many reviews describe the building as clean and well maintained, including praise for clean apartments and a facility that feels orderly even if it is older. Several others, however, describe strong unpleasant odors and report that the facility was not cleaned regularly. A few reviewers mention both the facility being clean at the time they visited and ongoing concerns about how consistently standards are followed.
common8 reviews mention this
Dining quality comes up often
Dining quality is a recurring point in reviews.
Some residents and families praise the meals, saying they are balanced, good, and nutritious. Other reviewers complain about food being cold, fried heavily, undercooked, or simply not appetizing, with one review also describing ongoing odors tied to the facility. Overall, the dining experience appears inconsistent across reviewers’ accounts.
caveat7 reviews mention this
Activities are available, TV is not
Residents have scheduled activities, but entertainment options may be limited.
Several reviews mention bingo, community walks, devotional services on-site, and a larger variety of activities. At least one reviewer disputes that activities on the calendar match what happens in practice. Separately, two reviews criticize the lack of TV channels or free access to cable in residents’ rooms, saying it can leave residents with limited ways to pass the time.
common6 reviews mention this
Staff helpfulness and communication vary
Residents’ families describe both supportive staff communication and frustrating responsiveness.
Many reviewers describe staff and administrators as caring, welcoming, and attentive, including praise for clear communication and help coordinating a resident’s needs. Others report difficulty getting updates, unanswered calls, and staff attitudes that left families feeling they had to escalate. Taken together, communication quality appears to depend heavily on the experience described by each family.
differentiator4 reviews mention this
Pricing is described as more affordable
Pricing is frequently described as more affordable than expected for care.
Some reviews highlight that there were no hidden charges and that medication administration and laundry services were included in the monthly fee. Others describe the community as cost-effective and note that the all-inclusive rate is a benefit. In at least one review, the facility is also positioned as a “no frills” option focused on care, food, and activities rather than extra amenities.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Assisted Living
Memory Care
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Raleigh-Durham International (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Restaurant style dining
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Day trips and outings
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
This area of Cary, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With multiple parks nearby, such as Fred G. Bond Metro Park and Dorothea Dix Park, there are ample opportunities for outdoor recreation and relaxation. Additionally, there are several pharmacies, restaurants, cafes, and physicians' offices in close proximity, providing easy access to essential services. The presence of WakeMed Cary Hospital ensures quality healthcare options are readily available. Transportation options include rental car services and proximity to Raleigh-Durham International Airport for easy travel. For leisure activities, there are theaters like AMC DINE-IN Holly Springs 9 within a short distance. Places of worship such as Christ the King Lutheran Church offer spiritual support for those seeking community connection. Overall, this part of Cary offers a well-rounded environment for senior living with a range of amenities to support daily needs and interests.
Parks
Fred G. Bond Metro Park (1 miles)
Harmony Community Pool and Playground (2.7 miles)
Method Road Park & Community Center (7.9 miles)
Grandale Park (9.1 miles)
Carolina Pines Dog Park (9.3 miles)
Dorothea Dix Park (9.8 miles)
Brookhaven Nature Park (10.2 miles)
Pharmacies
CVS Pharmacy (1.9 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.1 miles)
Restaurants
Chick-Fil-A (2 miles)
Chick-Fil-A (2.7 miles)
City Barbeque And Catering (2.8 miles)
Hickory Tavern (3 miles)
Woody’s Sports Tavern & Grill (3.6 miles)
Big Easy (3.9 miles)
McDonald's (4.7 miles)
Physicians
Internal Medicine and Pediatric Associates PA (2.1 miles)
Cary Skin Center (2.7 miles)
Family Dermatology (3.3 miles)
MyEyeDr (3.9 miles)
Western Wake Pediatrics, PA (4 miles)
Raleigh Neurology (6.1 miles)
Wake Endoscopy Center (7.8 miles)
Cafes
Starbucks (3.1 miles)
Chanticleer Cafe & Bakery (4.2 miles)
Starbucks (5.1 miles)
Starbucks (6.4 miles)
Panera Bread (7.7 miles)
Starbucks (9.6 miles)
Starbucks (9.7 miles)
Hospitals
WakeMed Cary Hospital (3.3 miles)
UNC Specialty Women's Center at Rex (8 miles)
Places of Worship
Christ the King Lutheran Church (3.6 miles)
New Hope Church (10.5 miles)
Pleasant Grove Baptist Church (11.1 miles)
Transportation
CCO Concourse (6.8 miles)
National Car Rental (7.4 miles)
Hertz Rent A Car (7.4 miles)
American Airlines (7.9 miles)
Raleigh-Durham International Airport (RDU) (8 miles)
At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.
The comprehensive features offered by Phoenix Assisted Care are specifically designed to address the diverse needs of residents with dementia or Alzheimer's, ensuring their safety and well-being. The 24-hour supervision provides a secure environment where residents are continuously monitored, reducing the risk of wandering or accidents. Assistance with daily living activities, such as bathing, dressing, and transfers, promotes dignity while helping residents maintain their independence as much as possible. Incontinence care is essential for comfort and hygiene, and meal preparation caters to nutritional needs while also considering dietary restrictions that may arise from medical conditions. Medication management ensures that residents take their prescribed medications correctly and on time, mitigating potential health risks. Moreover, engaging in a mental wellness program can stimulate cognitive function and emotional health, while physical therapy supports mobility and physical fitness--both crucial for enhancing overall quality of life for individuals facing memory challenges.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
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120 resident community capacity
Assisted Living
Memory Care
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Raleigh-Durham International (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Concierge services
Day trips and outings
Educational speakers / life long learning
English
Competitive, affordable pricing for semi-private and studio accommodations.
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Delirium and Dementia: Unraveling the Key Differences
Are Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration
