Yonkers Gardens Center For Nursing And Rehab
Save115 South Broadway, Yonkers, NY 10701
For more information about senior living options: (844) 490-3973
Yonkers Center has left a wide range of impressions with its residents and families, reflecting a facility that can feel both like a warmly welcoming home and a work in progress in need of steady hands. Across many reviews, the tone oscillates between heartfelt appreciation for individualized care and concern about staffing, communication, and some operational gaps. What stands out most consistently is the genuine warmth and dedication of several frontline staff, who have made meaningful differences in patients' experiences.
A number of reviewers sing the praises of specific caregivers and front-line helpers. In particular, a nurse named Melissa, described as the blonde-haired nurse, is highlighted for going above and beyond to attend to a patient's comfort and needs. The nursing and rehabilitation teams receive frequent admiration as well: families report remarkable progress in rehabilitation, with patients who arrive unable to move making noticeable gains, such as the ability to stand for extended periods after just weeks of therapy. Denise Carino, noted as a nurse for a grandmother, is singled out as exceptionally caring and hardworking, someone who consistently makes patients feel safe and well cared for. The rehabilitation staff and therapists are repeatedly named as essential to those improvements, with praise directed at Eli and the broader rehab team as being effective and supportive.
The facility's atmosphere and physical environment receive mixed but largely positive remarks. Several reviewers describe a good, welcoming atmosphere with clean, nicely decorated rooms that feel recently renovated. The public spaces and appearance of the building are frequently mentioned as pleasant and orderly, contributing to a sense of comfort for visitors and residents alike. Security and front-desk operations also receive commendations: Keisha, described as a warm, pleasant, and helpful security representative, and a front-desk receptionist named Kesha (often praised for her warmth, smile, and professionalism) are repeatedly noted as the "heart" of the building because of their ability to answer questions, offer directions, and help visitors feel at ease. In those moments, the staff are described as not only performing duties but also creating a human connection that makes a tangible difference in daily experiences.
Family members voice confidence in long-term commitments to care, with several accounts spanning extended stays and multiple visits. Some families report that administrators and district-level leadership are approachable and effective, emphasizing that the administration and social services teams, including individuals like Kellen Murphy, Crystal Gordon, Kevin Boyce, and others, generally work to coordinate care and respond to concerns. Positive testimonials also highlight the impact of social work and nursing teams in coordinating discharge planning, wound care, prosthetics, and ongoing rehabilitation, underscoring the facility's capability to support long-term needs and complex recovery journeys.
However, the reviews are not one-sided. There are persistent concerns about understaffing and the resulting impact on patient care, hygiene, and timely responses. Several commenters describe being faced with understaffed conditions that hinder daily routines and the ability to enforce hygiene practices or assist incontinent patients consistently. There are criticisms about professional standards and bedside manners in some interactions, including references to staff saying, "that's not my job" when assistance is requested, as well as instances of harsh language and delays in following through on inquiries. A few reviewers report safety and quality concerns, including the theft of jewelry from a resident and a perception that staff did not fully investigate or communicate about such incidents. These accounts contribute to a broader sense that some processes - particularly around infection control, consistent hygiene, and chain-of-command responsiveness - could be strengthened.
Communication with families appears to be a mixed bag. While some families report prompt responses and proactive engagement from social workers and nurses, others describe difficulty reaching specific social workers or administrators, with frustration over unanswered calls or emails. One reviewer explicitly notes a lack of responsiveness from a social worker, which can be deeply distressing for families relying on timely updates about medical appointments and care plans. Complaints about weekend logistics, such as limited access to televisions or telephones, parking challenges, and the need for discretionary schedules for showers or outdoor breaks, also surface as practical pain points that affect daily life at the facility.
Finally, there are consistent reminders that the facility is in a period of transition. Several comments reference ongoing remodeling, with optimism about improvements but continued requests for attention to operational consistency during construction. Parking costs and convenience are cited as a logistical burden for families who wish to visit regularly, suggesting that logistical practicality could be improved as renovations proceed. Some reviewers emphasize a nuanced expectation: they understand the realities of a complex care environment while hoping for steady improvements in staffing levels, front-line responsiveness, and infection-control practices.
In sum, Yonkers Center emerges as a place where compassionate, dedicated individuals can have a profound positive impact on residents' lives. Exceptional nurses, rehab specialists, and front-desk and security staff are repeatedly recognized for their kindness, competence, and ability to put patients at ease. Yet the facility also faces meaningful challenges around staffing adequacy, consistent hygiene practices, communication with families, and some administrative responsiveness. As renovations continue and the team works to balance growth with day-to-day care, the overall message is clear: with continued attention to staffing, communication, and operational standards, Yonkers Center has the potential to deliver an even higher standard of care and comfort for its residents.
Yonkers Gardens Center for Nursing and Rehab in Yonkers, NY is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The facility provides a comfortable and welcoming environment with fully furnished apartments that include private bathrooms and kitchenettes.
The community offers various amenities to enhance the quality of life for residents. These amenities include a beauty salon, a gaming room, a small library, a fitness room, and a computer center with Wi-Fi/high-speed internet access. There is also an outdoor space and garden where residents can relax and enjoy nature.
Yonkers Gardens ensures that residents receive the assistance they need with daily living activities such as bathing, dressing, and transfers. The staff is available 24/7 through the 24-hour call system and provides supervision to ensure the safety and well-being of all residents. Medication management services are also offered to assist residents in taking their prescribed medications accurately.
The community goes beyond basic care by offering additional support for mental wellness through its dedicated program. Special dietary restrictions are accommodated in meal preparation, ensuring that residents with specific dietary needs can enjoy delicious and nutritious meals.
Yonkers Gardens provides transportation arrangements both for non-medical purposes as well as for doctor's appointments, allowing residents to maintain their independence and access essential services conveniently. Move-in coordination is offered to assist new residents with transitioning into their new home smoothly.
Residents can enjoy restaurant-style dining in the community's dining room, where special dietary restrictions are taken into consideration. Additionally, a variety of activities are organized daily to keep residents engaged and entertained. These activities range from fitness programs to planned day trips as well as resident-run activities.
The community's location boasts easy access to nearby parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This convenient proximity ensures that necessary services are easily accessible for both residents and their families.
Overall, Yonkers Gardens Center for Nursing and Rehab offers a comprehensive range of amenities and care services to create a comfortable, supportive, and engaging living environment for its residents.
Yonkers Gardens Center For Nursing And Rehab is located at 115 South Broadway, Yonkers, NY 10701 in Westchester County, New York
Yonkers Gardens Center For Nursing And Rehab on seniors.fyi includes 3 photos including images showing interior, gym, fitness, exercise equipment, treadmills, modern interior, living room, dining, and more.
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