Regency Extended Care Center

Pros

• One reviewer noted that their friend received appropriate care during their stay at Regency Extended Care Center.
• Despite negative experiences, some residents were able to communicate their needs to family members.
• The facility provided a place for residents to transition from hospital care, even if not all experiences were positive.

Cons

• Residents' rights are trampled, leading to harassment and neglect.
• The building is understaffed, resulting in residents suffering from a lack of proper care.
• Many residents sit in soiled garments for hours without timely assistance.
• The care provided is rough and lacks compassion, forgetting that they are dealing with fragile individuals.
• The social worker supervisor is described as disrespectful and unprofessional.
• Sanitation issues are prevalent, with reports of mice and roaches in the facility.
• Food service is poor, often serving cold or inadequate meals like cheese or peanut butter sandwiches.
• Communication with social workers is ineffective, with calls going unanswered for extended periods.
• Night staff reportedly refuse to assist residents needing help during the night.

Review

The reviews for Regency Nursing Home paint a consistently grim picture of the facility, with multiple accounts highlighting severe neglect and disrespect towards residents. Many reviewers express deep concerns about the treatment of vulnerable individuals in the nursing home, emphasizing that it is an environment where residents’ rights are not only overlooked but outright trampled upon. The descriptions indicate a pervasive culture of disregard for resident well-being, raising alarms about both ethical standards and regulatory oversight within the institution.

Numerous complaints point to understaffing as a critical issue affecting the quality of care provided at Regency Nursing Home. Residents reportedly suffer from a lack of timely assistance, as call bells often go unanswered for extended periods. This leads to situations where fragile individuals must endure sitting in soiled garments for hours on end. The lack of compassion shown by some staff members raises further red flags; rather than providing care with kindness, many reports suggest that interactions can be rough and unfeeling. Such circumstances starkly illustrate that those tasked with caring for these fragile individuals seem to forget their humanity.

Specific incidents recounted by reviewers reveal alarming examples of mistreatment. One reviewer recounts how their mother-in-law—a new resident—was subjected to derision and left without basic nighttime assistance when she needed help using the bathroom. In fact, there were claims that one staff member appeared intoxicated while on duty, contributing to excessive stress and suffering among residents. This kind of behavior not only undermines trust but also poses serious questions about safety and accountability within the facility.

Additionally, issues with cleanliness and overall hygiene within Regency Nursing Home have been highlighted extensively across various reviews. Multiple reviewers pointed out unsanitary conditions such as infestations of mice and roaches—serious violations in any healthcare setting. Furthermore, complaints about food quality abound; residents reportedly receive cold meals or are offered little more than cheese or peanut butter sandwiches daily, a distressing commentary on nutrition standards in a place meant to provide comprehensive care.

Communication problems exacerbate the already troubling situation at Regency Nursing Home. Relatives frequently express frustration over difficulties in reaching social workers or obtaining vital information regarding their loved ones’ health status or incidents such as injuries sustained while in care. One individual mentioned leaving several messages over a week without receiving any follow-up—a significant breach of communication that could have serious repercussions for patient safety.

Despite this overwhelming tide of negative reviews highlighting neglect and incompetence within Regency Nursing Home, there appears to be at least one contrasting account suggesting an alternative experience. A reviewer noted that their friend received appropriate care during her stay after hospitalization at Regency Extended Care Center—indicating that there may be some staff members who strive to do well despite the systemic issues plaguing the facility as a whole.

In conclusion, potential clients seeking long-term care should exercise extreme caution before choosing Regency Nursing Home based on these testimonials reflecting distressingly poor standards in patient care and overall environment. With numerous calls for attention from state oversight bodies urging them to investigate these troubling allegations further, it is clear that this establishment requires significant reform if it hopes to truly serve its residents' needs compassionately and appropriately moving forward.

Pharmacies

• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.5 miles)
• Rite Aid (3.8 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4 miles)
• Value Drugs Eastchester (4.1 miles)
• CVS Pharmacy (4.3 miles)

Transportation

• Metro North - Riverdale Station (2.6 miles)
• Metro North - Bronxville Train Station (3.1 miles)
• Metro North - Mt Vernon East Train Station (3.8 miles)
• Pelham Station (4.8 miles)
• Metro North - Dobbs Ferry Train Station (5.1 miles)
• MTA Subway - Inwood/207th St (5.1 miles)
• MTA Fordham Metro-North Station (5.4 miles)

Parks

• Uniontown Playground (3.2 miles)
• Riverdale Park (3.3 miles)
• Inwood Hill Park (5 miles)
• Tallman Mountain State Park (5.2 miles)
• Flat Rock Brook Nature Center (6 miles)
• J. Hood Wright Park (6.9 miles)
• Piermont Pier (7 miles)

Physicians

• Park Medical Group PA (3.4 miles)
• Kayal Orthopedic - Westwood (7 miles)
• Morgan Stanley Children's Hospital (7.4 miles)
• Orangetown Pediatric Associates (7.4 miles)
• Babra Saeed (7.6 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (7.8 miles)
• Dickstein Cancer Treatment Center (8.9 miles)

Restaurants

• Last Stop Bar & Grill (3.4 miles)
• Harvest on Hudson (4.1 miles)
• Hudson Social (5.1 miles)
• Serafina (5.1 miles)
• McDonald's (5.1 miles)
• The 9W Market (5.2 miles)
• The Filling Station (5.2 miles)

Places of Worship

• The Riverdale Minyan (3.5 miles)

Cafes

• Starbucks (4.6 miles)
• Starbucks (5 miles)
• Starbucks (5.7 miles)
• Cafe Zeppieri (7 miles)
• Starbucks (7.3 miles)
• Bogota Press Cafe (8.6 miles)
• Starbucks (8.7 miles)

Theaters

• Alamo Drafthouse Yonkers (4.7 miles)
• AMC Bay Plaza Cinema 13 (6.2 miles)
• AMC DINE-IN Shops At Riverside 9 (7.5 miles)

Hospitals

• NewYork-Presbyterian Allen Hospital (4.7 miles)
• Bronx VA Medical Center (5.1 miles)
• Montefiore New Rochelle Hospital (5.9 miles)
• St Barnabas Hospital (6 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (7 miles)
• Holy Name Medical Center (7.2 miles)
• Russ Berrie Medical Science Pavilion (7.3 miles)