65 Ashburton Avenue, Yonkers, NY 10701
For more information about senior living options: (866) 208-4318
Overall Review of Regency Extended Care Center
Pros
It is a good facility and the care was appropriate, according to the reviewer.- The facility is described as good with appropriate care during the stay.
- Regency Extended Care Center was noted as a good facility with appropriate care.
Cons
The facility is a very bad place.- Residents' rights are trampled.
- There is harassment of residents.
- The building is understaffed and residents suffer from a lack of proper care.
- Some residents sit in soiled garments for hours.
- Call bells are not always answered promptly.
- The care provided is rough and uncaring.
- The staff forget they are dealing with fragile people.
- The neglect at Regency Nursing Home is horrific.
- The social worker supervisor is disrespectful and unprofessional.
- The facility is unsanitary.
- The nursing home should be shut down.
Review
Regency Extended Care Center in Yonkers is best suited for families that must secure a care option quickly and are prepared to take a highly hands-on oversight role. In practice, this facility functions as a last-resort choice when higher-rated options are unavailable, and the family can tolerate inconsistent staffing and uneven quality. Placing a vulnerable loved one here should come with a clear plan for daily monitoring, rapid escalation of concerns, and an openness to moving the resident if conditions deteriorate. This is not a setting to rely on for dependable, dignified care; it is a fallback option that demands proactive, persistent family involvement.
Those who should seriously consider alternatives are families that prioritize safety, respectful treatment, cleanliness, and reliable responsiveness. If the goal is consistent call-bell responsiveness, well-maintained rooms, fresh meals, and steady professional engagement from social workers and nursing staff, Regency falls short. Prospective residents and families should exhaust other options first, reviewing state inspection histories, staffing ratios, and family satisfaction signals. Tours, pointed questions, and tests of call-bell response times should be non-negotiable before any commitment is made.
One faint positive note from the limited positive feedback is that the facility exists as a legitimate care setting where some care was deemed appropriate. That isolatedē¹čµ, however, amounts to a narrow signal amid a pattern of serious concern. The practical takeaway is that any potential upside is highly contingent on constant, vigilant oversight by family or guardians, with a readiness to intervene quickly. In other words, the existence of occasional adequacy does not translate into reliable quality or predictable outcomes for residents.
The overwhelming body of experience conveyed in the reviews centers on severe drawbacks: understaffing leading to neglect or rough treatment, residents left in soiled garments for hours, and call bells that go unanswered. Harassment and disrespect of residents, unsanitary conditions, and vermin concerns compound the risk. Social workers are repeatedly described as hard to reach or unhelpful, with reports of long delays in following up on incidents or questions. Night-shift care is singled out as particularly problematic, with accounts of inadequate assistance during times when a resident needs help most. Taken together, these threads form a consistency of dysfunction that cannot be dismissed.
Because the negative experiences are so persistent and impactful, the limited advantages found in any single review do not offset the core risks. The implications are straightforward: safety, dignity, and reliable care are not guaranteed, and the likelihood of troubling incidents or diminished quality remains unacceptably high. For families weighing options, Regency Extended Care Center should not be their default choice; it should be a facility approached only after exhausting clearly stronger options and with an explicit plan for rigorous oversight, frequent reassessments, and a ready exit strategy.
If the decision is to investigate Regency, proceed with a disciplined, evidence-backed process. Schedule multiple, in-person tours with direct observation of staff interactions and call-bell operations. Request up-to-date staffing rosters, nurse-to-resident ratios, and daily schedules that demonstrate meaningful resident engagement. Demand transparent communication protocols with social workers and physicians, and set a schedule for daily updates during the first weeks. Finally, insist on seeing recent inspection reports and any corrective-action plans. In parallel, actively compare other local facilities that consistently demonstrate clean environments, attentive staffing, and respectful, responsive care, so that the final choice prioritizes long-term safety, dignity, and peace of mind for both resident and family.
315 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
LaGuardia (11 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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