Westchester Center For Independent And Assisted Living

Pros

• The Westchester Center is clean and simply appointed.
• Many independent residents are enthusiastic about the facility and its activities, including the food.
• The staff, including Case Management and Medical, responded well to helping with cognitive health decline.
• The community is comfortable and accommodating for residents.
• The facility is welcoming, clean, and well-maintained.
• Residents enjoy the activities offered and have made friends.
• The staff are warm, friendly, and attentive to the needs of residents.
• Residents feel happy, well taken care of, and surrounded by wonderful people.
• The facility has a positive impact on socialization and overall well-being for residents.
• Staff members are helpful in assisting with the move-in process and addressing any concerns or issues.

Cons

• Many residents express dissatisfaction with the food, particularly noting a lack of cardiac-friendly options and no low or no salt alternatives available.
• There have been multiple medication errors reported, raising serious concerns about the facility's ability to manage medications safely and effectively.
• The pharmacy used by the facility is over 40 miles away, causing delays in prescription deliveries that have negatively impacted residents' care.
• Residents have reported feeling cold due to inadequate heating in the facility, with some needing to wear outdoor winter coats inside.
• Concerns were raised about the compatibility of roommates, leading to stressful living situations for some residents.
• Some staff members have been described as unhelpful or unfriendly, creating a negative impression for visiting family members.
• There are reports of violence and disturbances within the dining area among residents, contributing to an unsafe environment.
• Complaints about lost laundry items suggest issues with the overall management of personal belongings at the facility.
• Communication from management regarding ongoing problems, such as heating and medication errors, has been described as lacking accountability or urgency.

Review

The Westchester Center is a senior living facility that has garnered a mix of opinions from residents and their families. As a former resident, one reviewer cautioned potential visitors to evaluate the facility carefully before making arrangements for their loved ones. Instead of solely relying on the promotional materials and recommendations from staff members who have a vested interest in securing admissions, this reviewer urged prospective clients to engage with current residents directly. Their insights about food quality, staff service, and overall environment could provide a more authentic understanding of life within the center. The reviewer highlighted issues such as inadequate heating in parts of the building and noted how residents were seen struggling in cold hallways while attempting to navigate doors back to their rooms.

Conversely, some families reported positive experiences at The Westchester Center. One daughter described her mother?s transition into the community as beneficial, noting that staff response during health declines was particularly commendable. She appreciated how well her mom was treated by nursing and facilities staff and felt confident recommending the center based on her observations of both the group activities offered and interactions among residents. This sentiment was echoed by another family member whose father appeared to thrive in his new environment after moving in; he became more social due to engagement in scheduled activities and enjoyed consistent positive interactions with staff members.

However, not all feedback is as favorable. A review highlighted serious concerns regarding medication management at The Westchester Center, where mistakes occurred involving incorrect dosages or delivery failures. Alarmingly, these incidents extended over multiple months without sufficient resolution despite assurances that training had been implemented to address issues related to the medication room. Such glaring oversights raise critical questions about resident safety, particularly when vulnerable individuals rely heavily on prescribed treatments for their health.

Additionally, issues regarding incompatible roommate pairings created distress for some residents like one individual whose significant recovery journey was jeopardized by being paired with an active alcoholic roommate. This mismatch not only posed an emotional strain but also introduced potential safety hazards into the living situation. When reaching out for answers about this concerning circumstance, family members were met with dismissive responses suggesting that compatibility matching was inherently flawed?a troubling reality given the vulnerabilities of many senior residents.

Moreover, there were complaints related to facility maintenance beyond just medication errors?specifically concerning insufficient heating during extreme cold weather conditions which left certain areas uncomfortably chilly for those living there. Some reviewers mentioned instances where heat outages persisted during dangerously low temperatures without satisfactory measures taken by management other than supplying additional blankets?hardly sufficient comfort considering many seniors? challenges in regulating body temperature under such circumstances.

Amidst these stark contrasts between reviews are mentions of both caring personnel dedicated to providing support in various capacities?from case management through recreational activities?and alarming instances indicating systemic deficiencies within operational protocols at The Westchester Center. Families across different narratives expressed feelings ranging from relief and gratitude for valuable assistance received during difficult times to deep frustration over heightened risks associated with medical negligence or poor living conditions Notably compelling is advice echoed throughout: prospective clients are encouraged not merely to take tours but actively engage with current residents when seeking care options because personal experiences may reveal broader truths about daily realities within this contentious community setting.

This part of Yonkers, New York, offers a convenient and vibrant community for senior living. With multiple pharmacies, transportation options including nearby train stations, parks for leisurely strolls, a variety of restaurants to enjoy meals, cafes for socializing, theaters for entertainment, places of worship for spiritual fulfillment, and reputable physicians and hospitals for medical needs. The area provides easy access to essential services and amenities that cater to the needs of older adults looking for a comfortable and active lifestyle.

Pharmacies

• CVS Pharmacy (1.6 miles)
• Value Drugs Eastchester (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Rite Aid (4.1 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)

Transportation

• Metro North - Bronxville Train Station (2.2 miles)
• Metro North - Mt Vernon East Train Station (3.2 miles)
• Metro North - Riverdale Station (3.2 miles)
• Pelham Station (4.2 miles)
• Metro North - Dobbs Ferry Train Station (4.8 miles)
• MTA Subway - Inwood/207th St (5.6 miles)
• MTA Fordham Metro-North Station (5.6 miles)

Parks

• Uniontown Playground (2.8 miles)
• Riverdale Park (3.8 miles)
• Tallman Mountain State Park (5.3 miles)
• Inwood Hill Park (5.4 miles)
• Memorial Park (6.2 miles)
• Hart's Brook Park & Preserve (6.6 miles)
• Flat Rock Brook Nature Center (6.7 miles)

Restaurants

• Last Stop Bar & Grill (3.1 miles)
• Harvest on Hudson (3.9 miles)
• Serafina (4.2 miles)
• McDonald's (4.7 miles)
• Hudson Social (4.8 miles)
• The 9W Market (5.3 miles)
• The Filling Station (5.3 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks (4.9 miles)
• Cafe Zeppieri (6.3 miles)
• Starbucks (6.6 miles)
• Starbucks (8.1 miles)
• State Of The Art Coffee (8.3 miles)

Theaters

• Alamo Drafthouse Yonkers (3.9 miles)
• AMC Bay Plaza Cinema 13 (5.9 miles)
• AMC DINE-IN Shops At Riverside 9 (8.3 miles)

Places of Worship

• The Riverdale Minyan (4 miles)

Physicians

• Park Medical Group PA (4.3 miles)
• Babra Saeed (7.3 miles)
• Kayal Orthopedic - Westwood (7.8 miles)
• Orangetown Pediatric Associates (7.8 miles)
• Morgan Stanley Children's Hospital (7.8 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (8 miles)
• Dickstein Cancer Treatment Center (8.2 miles)

Hospitals

• Montefiore New Rochelle Hospital (5.1 miles)
• NewYork-Presbyterian Allen Hospital (5.1 miles)
• Bronx VA Medical Center (5.4 miles)
• St Barnabas Hospital (6.2 miles)
• Russ Berrie Medical Science Pavilion (7.8 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (7.8 miles)
• Milstein Hospital Building (7.8 miles)