Highland Park Rehabilitation And Nursing Center in Wellsville, NY
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Information last verified:
160 Seneca Street, Wellsville, NY 14895
For more information about senior living options: (844) 490-3973
The administrator’s follow-up call addressing concerns was welcomed and appreciated. The staff are wonderful, especially the head nurses, the physical therapist, and the concierge. The staff are incredibly kind, caring, and supportive toward residents and their families. The nursing and support staff are cordial, helpful, and consistently greet visitors with a smile. Highland Park is clean, cheery, and welcoming to visitors and residents alike. The facility offers top-notch, individualized therapy programs and a wide range of activities. The caregivers are patient, knowledgeable, and genuinely seem to enjoy their work. Families describe Highland Park as a caring, compassionate place where staff go above and beyond to help.
The father was not given his regular meds after several days, despite repeated requests to speak with the doctor. There was no communication about his health status despite ongoing health issues. Promised blood-work results and ordered chest x-rays were never reported or performed. When using the call button to use the bathroom, the wait time was 1 to 2 hours. Some staff would say "that’s not my job" and still did not come to help. He was given Milk of Magnesia in the morning and later told he didn’t need to go, with the nurse arguing he had already had a bowel movement. To avoid helping him to the bathroom, they put a diaper on a man who could use the bathroom; described as laziness. The facility’s doctor was described as horrible, with poor communication and follow-through on requests. There were severe staffing shortages that negatively affected care. The administration staff were described as among the worst, screaming and yelling at workers.Highland Park Rehabilitation and Nursing Center in Wellsville is best suited for older adults who need a practical mix of short-term rehabilitation and ongoing nursing care in a small-town setting, and for families that want a warm, hands-on environment where the staff genuinely treats residents like members of a family. It works well for those who value consistent, attentive therapy, daily activities, and a home-like atmosphere, with on-site nursing and IV therapy that supports recovery without unnecessary hospitalizations. The facility’s 80-bed footprint and emphasis on a “home away from home” experience make it a solid fit for residents who respond well to stable, long-tenured teams and a community where staff are readily approachable. It is particularly suitable for individuals who appreciate easy access to rehab services, a focus on routine, and a setting that prioritizes personal connections as part of care.
That said, the community may not be the best fit for families prioritizing airtight medical oversight and perfectly seamless communication at all times. Alternatives are worth considering for those who require rock-solid, physician-centric coordination, especially around medications, test results, and wound care. Some reviews flag gaps in doctor follow-through and timely lab communication, and a few families have encountered delays in medication administration or in addressing health concerns. For residents with complex medical needs or those who expect highly consistent, 24/7 physician presence, other facilities with larger medical teams and more robust incident-response processes may present a safer, more predictable experience. Also, families seeking a facility with a modernized campus or a non-outsourced kitchen may prefer other options in the region.
The strongest positives at Highland Park lie in the people who deliver care. Across countless accounts, the staff, nurses, CNAs, physical therapists, and the concierge team, are repeatedly described as compassionate, patient, and genuinely motivated to help residents recover and feel valued. Therapy teams are frequently singled out for effectiveness, with residents reporting tangible gains in strength and mobility and caregivers noting attentive, individualized treatment plans. The atmosphere is consistently described as friendly and approachable, with administration and support staff making families feel welcome. Cleanliness, safety, and a welcoming, family-oriented culture underpin the daily experience, and the ability to deliver on-site IV therapy and tailored dietary accommodations adds practical strength to the rehab and long-term care mix.
The principal drawbacks tend to cluster around medical coordination and day-to-day operational gaps. Several reviews highlight inconsistent communication between staff and family, and between nursing teams and physicians, including missed lab results and questions about wound care or medication changes. On occasion, residents have waited longer than desired to receive help after using a call button, and some families report pushback from staff when tasks fall “outside of someone’s job description.” A handful of reviews also point to food quality issues tied to outsourcing the kitchen, and a few instances of perceived management friction. Taken together, these concerns are real and nontrivial, even as the majority of experiences describe heartfelt care and meaningful progress.
Those pros and cons can be weighed against the overall delivery culture at Highland Park. The positives, stable staffing, a resident-centered ethos, strong rehab outcomes, and a homey environment, often offset the negatives when families are engaged and informed. Families that stay involved can catch and correct gaps in communication, and staff frequently go the extra mile to solve problems, demonstrate flexibility, and keep residents on track with therapy and daily routines. The on-site therapy and nursing structure, along with a demonstrated willingness to address issues (as indicated by administrative follow-up after concerns were raised), create a practical path to good outcomes for many residents. In short, the facility tends to deliver on its promise of compassionate care and functional recovery, provided a family partner remains actively engaged.
For decision-making, approach Highland Park with clear expectations and a plan for ongoing oversight. Schedule multiple visits at different times to observe therapy sessions, meal quality, and how the front desk and nursing teams coordinate with families. Ask to meet the therapy director and the primary physician or medical director to understand who is responsible for med changes, lab results, and wound care, and request a written outline of the process for routine updates. Confirm call-bell response times on weekends and evenings, and verify how staffing levels shift during high-demand periods. If preserving independence, continuity of care, and a strong rehab trajectory are the priorities, Highland Park is a compelling option; if airtight, fully automated medical oversight is non-negotiable, exploring alternatives now will prevent a reactive search later.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Park Rehabilitation And Nursing Center in Wellsville, NY is a premier assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing personalized care and support, this community strives to create a safe and nurturing environment for individuals requiring assistance with daily tasks.
Residents of Highland Park Rehabilitation And Nursing Center can enjoy various amenities designed to enhance their quality of life. A beauty salon is available on-site, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is provided for entertainment purposes, along with Wi-Fi/high-speed internet access to stay connected with loved ones. Community operated transportation ensures convenient travel arrangements, including transportation to doctors' appointments.
For recreational activities, residents can utilize the fitness room or engage in gaming activities at the gaming room. There is also a small library for reading enthusiasts. The beautiful outdoor space and garden provide opportunities for relaxation and enjoying nature. Scheduled daily activities and resident-run programs promote socialization and mental well-being.
In terms of care services, there is 24-hour call system and supervision to ensure round-the-clock assistance whenever needed. Staff members are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive appropriate nutrition tailored to their needs. Medication management is also available to ensure proper administration.
Highland Park Rehabilitation And Nursing Center boasts its proximity to various establishments that facilitate easy access for residents' needs. Nearby parks offer opportunities for outdoor recreation, while nearby pharmacies ensure quick medication refills. Having multiple nearby physicians gives residents choices for healthcare providers. Restaurants in close proximity allow residents options when dining out or if they prefer restaurant-style dining within the community itself.
With its comprehensive amenities and commitment to individualized care services, Highland Park Rehabilitation And Nursing Center provides an exceptional assisted living experience in Wellsville, NY.
Highland Park Rehabilitation And Nursing Center is located at 160 Seneca Street, Wellsville, NY 14895 in Allegany County, New York
Highland Park Rehabilitation And Nursing Center on seniors.fyi includes 10 photos including images showing interior, building, television, outdoors, assistance, healthcare, seating, dining, and more.
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