The Grand Rehabilitation And Nursing At Utica
SaveInformation last verified:
1657 Sunset Avenue, Utica, NY 13502
For more information about senior living options: (844) 490-3973
The Grand's staff are wonderful and very attentive to residents' needs, with plenty of activities for short-term rehab. The Grand staff go above and beyond, planning birthday celebrations with catered lunches, live music, and festive attire. Care at The Grand is excellent, with therapy that helps residents on their journey. The physical therapy and nursing staff on the Grand’s floors are amazing and attentive. The Grand is a great place to regain independence, with loving aides and nurses and strong PT/OT. The rehab team at The Grand does an awesome job getting residents home quickly while keeping families informed. The on-site staff are consistently kind, welcoming, and compassionate. The dementia unit at The Grand is highly regarded by families who feel their loved ones receive good care. The Grand's team of nurses, aides, and therapists is praised for dedication, empathy, and teamwork.
The Grand Utica is described as a disgraceful, unprofessional facility with staff who neglect residents. The rooms are dirty, floors filthy, and the building feels like a 1950s asylum rather than a rehab center. Staff are on their phones and fail to respond to call lights, leaving residents waiting for assistance. Residents suffer severe neglect, including large bedsores and delayed wound care. Belongings and deliveries are mishandled or stolen, leading to mistrust and loss. The food is consistently bad, often cold, and meals are unappetizing. The facility is severely understaffed and unsafe, with delays in care and frequent safety concerns. Several reviews call for the facility to be shut down due to ongoing neglect, abuse, and unsafe conditions.The Grand Rehabilitation And Nursing At Utica is best suited for families that prioritize intensive rehabilitation and engaging programming, and are prepared to actively monitor care quality floor by floor. When therapy is the top goal, this community often delivers measurable gains: well-regarded physical and occupational therapy teams, attentive nurses on several units, and a calendar of activities that can help residents regain independence. It can also serve residents who need dementia-appropriate programming on certain floors, provided that family oversight remains willing to verify daily care and safety standards. In short, it works well for rehab-focused stays where progress hinges on skilled therapy and compassionate frontline staff.
However, this community warrants careful consideration for families seeking a consistently pristine long-term environment or a uniformly high level of everyday safety. A sizable contingent of reviews paints a picture of uneven care quality, with multiple reports of neglect, slow response to call bells, and episodes of housekeeping and hygiene lapses. Serious concerns about safety and staffing, ranging from frequent phone use by aides to gaps in monitoring high-risk residents, underscore the reality that not all shifts or units operate at the same standard. For families prioritizing predictable, around-the-clock reliability, alternatives may offer fewer shock moments but more consistent day-to-day performance.
The strongest argument in favor of The Grand Utica lies in the rehab and therapy domains. Reviewers consistently praise effective physical therapy teams, compassionate nursing on several floors, and meaningful engagement through activities. When therapy is the pathway back to independent living, the Grand can be a catalyst, with many residents reporting real progress and appreciation for therapists who push them to reclaim strength. These clinical strengths, however, are unevenly matched by experiences on the non-therapy sides of care. If a loved one’s trajectory depends on seamless, constant assistance, the gaps some families describe, such as delayed responses, inconsistent communication, and intermittent cleanliness, can erode the overall value of the rehab gains.
On the downside, the cons reveal a pattern that cannot be ignored: signs of understaffing, inconsistent bedside care, and troubling reports of neglect and even harm. Families recount rooms left dirty, calls for help unanswered for long stretches, and episodes in which residents’ basic comfort and safety were compromised. Allegations of theft, mismanagement of belongings, and poor responsiveness from administrative channels further complicate the decision. While some residents and families report warmth, professionalism, and positive interactions with particular nurses or aides, these anecdotes exist alongside experiences that portray a structurally fragile environment in places.
Given these realities, a practical path for decision-making is to perform rigorous due diligence before choosing The Grand Utica. Prospective residents or families should request floor-by-floor tours during different shifts, ask to see recent DOH or survey findings, and speak directly with the social workers and therapy leads about discharge planning, communication protocols, and daily care routines. Emphasize what matters most: response times to call bells, consistent staffing coverage, cleanliness standards, the handling of wounds or medical issues, and the transparency of billing and treatment plans. If possible, corroborate impressions with multiple current families across units to gauge consistency.
In the end, The Grand Utica delivers real rehabilitation value and compassionate frontline care in a setting that can feel welcoming and hopeful. Yet the scale tips toward caution for long-term residents or those with high safety sensitivities. The facility can be a strong choice for short-term rehab when therapy outcomes are the priority and family oversight is feasible, but it is not universally reliable enough for all long-term or complex care needs. If choosing this community, enter with a clear plan: insist on unit-specific staffing commitments, insist on ongoing family updates, and be prepared to compare alternatives that may offer steadier day-to-day care and cleaner, more predictable environments.
220 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grand Rehabilitation And Nursing At Utica in Utica, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
For residents who enjoy staying well-groomed, there is a beauty salon available on-site. Entertainment options include cable or satellite TV, gaming rooms, and a small library. Transportation needs are also taken care of with community-operated transportation and arrangements for non-medical and doctor's appointments.
The community features spacious dining rooms where residents can enjoy delicious restaurant-style meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. Housekeeping services keep the living spaces clean and comfortable.
To promote physical wellness, there is a fitness room and outdoor space available for exercise and recreational activities. The wellness center provides mental wellness programs to support emotional health.
Residents can stay connected with family and friends through Wi-Fi/high-speed internet access and telephone services. Move-in coordination is provided to assist new residents with settling into their fully furnished apartments equipped with private bathrooms and kitchenettes.
Care services at The Grand Rehabilitation And Nursing At Utica include 24-hour call systems, supervision, assistance with daily living activities such as bathing, dressing, and transfers, medication management, special dietary restrictions monitoring, diabetes diet support, meal preparation, and service.
Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, scheduled daily activities, and resident-run activities. Concierge services are available to assist with any specific needs or requests.
Additionally, the community's convenient location boasts proximity to several cafes, pharmacies, physicians' offices, restaurants, places of worship nearby making it easy for residents to access these essential resources. In case of emergencies or medical attention requirements arise ten hospitals are nearby for prompt healthcare services.
Overall The Grand Rehabilitation And Nursing At Utica provides a comfortable living environment with a range of services and amenities to ensure the well-being and satisfaction of its residents.
The Grand Rehabilitation And Nursing At Utica is located at 1657 Sunset Avenue, Utica, NY 13502 in Oneida County, New York
The Grand Rehabilitation And Nursing At Utica on seniors.fyi includes 5 photos including images showing interior, lobby, bedroom, windows, quilt, living room, healthcare, building, and more.
The Pines At Utica Center For Nursing And Rehab
Utica, NY
Occasional attentive staff and available amenities.
Eden Parkhealth Ctr
Utica, NY
Convenient location with extensive nearby health and dining options.
Margaret M Knamm Memorial Apts
Utica, NY
Excellent access to healthcare and a variety of nearby dining options.
Focus Senior Living At Utica
Utica, NY
Dining fosters social meals with varied options.
Allen-Calder Skilled Nursing
Utica, NY
Excellent skilled nursing care with a convenient Utica location near medical and community amenities.
Golden Age Home
Utica, NY
Convenient access to healthcare, pharmacies, restaurants, and transportation nearby.
Charles T Sitrin Health Care Center
New Hartford, NY
Effective rehab therapies and caring nursing staff.
Schuyler Commons
Utica, NY
Friendly, responsive staff with a robust calendar of activities.
Pounder Hall
Oriskany, NY
Two care options (board-and-care or independent living) with comprehensive daily living support.
6 Crucial Ways an Elder Law Attorney Assists Families
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Navigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
Interior
Outdoors
Living Room
Bedroom
Trees
