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Golden Age Home in Utica, NY

Golden Age Home is a senior community in Utica, NY.

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Golden Age Home in Utica, NY

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Golden Age Home

414 Aiken St, Utica, NY 13502

To contact a resident: (315) 724-1901

For more information about senior living options: (866) 208-4318

3.9 from 85 reviews
5 stars
61
4 stars
0
3 stars
0
2 stars
2
1 stars
22

Overall Review of Golden Age Home

common 22 reviews mention this

Responsive help during enrollment

Residents and families describe fast, guided help during intake and enrollment.

Several reviews say intake and enrollment were handled quickly, with clear explanations of paperwork and requirements. Reviewers also describe coordinators responding promptly when they had questions, which made the process feel smoother. A few reviews single out specific staff members for staying available and helping families complete steps on time.

common 19 reviews mention this

Communication and phone support

Many reviewers praise clear, responsive communication.

A recurring theme is that staff are easy to reach and willing to explain what’s needed. Multiple reviews describe quick replies to questions and supportive follow-through, including helping resolve confusion during the process. Some reviewers also mention being able to rely on the team to answer and address concerns.

common 14 reviews mention this

Fast service—when it works

Some residents and families describe quick, priority service.

Several reviews emphasize that service started quickly after reaching out and that staff followed through in a timely way. Reviewers describe getting help “fast†and feeling supported without extra back-and-forth. This theme shows up alongside other positive comments about support and communication.

caveat 6 reviews mention this

Phone issues and weekend coverage

Some reviewers report not being able to reach the team.

A smaller but clear set of reviews complains about phone and response problems, including calls not being picked up and no answering service. One review also mentions a lack of weekend coordinator coverage. These accounts contrast with the reviews that describe reliable, quick communication.

caveat 8 reviews mention this

Payment and payroll complaints

Some reviewers describe payment delays and payroll problems.

Multiple critical reviews mention late or missing payments, including direct deposits arriving later than expected. A few reviewers also describe ongoing payment issues when they try to get answers. There are also allegations that payroll or payments were mishandled, which is a recurring concern among the negative feedback.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Nearby Places of Interest

This part of Utica, New York offers a diverse range of amenities and services that cater to the needs of seniors. The area boasts a variety of restaurants, cafes, and pharmacies within close proximity, making it convenient for residents to access daily essentials. Additionally, there are several hospitals and medical facilities nearby, ensuring easy access to healthcare services. Places of worship are also readily available for those seeking spiritual fulfillment. Transportation options such as Amtrak provide ease of travel, while parks like F.T. Proctor Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded environment for senior living with its blend of convenience, healthcare access, and community offerings.

Restaurants

  • Nostro Restobar and Lounge (0.1 miles)
  • Swifty's Restaurant & Pub (0.2 miles)
  • Griffin's Pub (0.3 miles)
  • Varick Bar & Grill (0.3 miles)
  • Celtic Harp (0.3 miles)
  • Ocean Blue Restaurant & Oyster Bar (0.4 miles)
  • Nail Creek Pub & Brewery (0.4 miles)

Cafes

  • Joseph Putrello Coffee Barista Bar (0.1 miles)
  • Utica Coffee Roasting (0.6 miles)
  • Bagg's Square Cafe (0.9 miles)
  • Bagel Grove (1.2 miles)
  • Top of the Morning Cafe (1.9 miles)
  • Daylight Donuts (3.1 miles)

Hospitals

  • Mohawk Valley Psychiatric Center (0.4 miles)
  • Utica Psychiatric Center (0.8 miles)
  • Mohawk Valley Psychiatric Center (1 miles)
  • Faxton X-ray Department (1.2 miles)
  • FAXTON-St LUKE'S HEALTHCARE - FAXTON CAMPUS (1.2 miles)
  • St Elizabeth Medical Center (1.5 miles)
  • St Elizabeth Medical Center (1.9 miles)

Physicians

  • St Elizabeth Medical Center (0.5 miles)
  • Oneida County Health Department, Elizabeth Street Clinic (0.7 miles)
  • Faxton-st. Luke's Healthcare Foundation (1.2 miles)
  • Adirondack Community Physicians: Neuro Sciences Group (1.2 miles)
  • Kenneth Ortega (1.4 miles)
  • Marc A Feiner (1.7 miles)
  • Medical Arts (1.7 miles)

Places of Worship

  • Kingdom Ministries Place of Worship/House of Prayer (0.6 miles)
  • Soul 2 Soul Temple (1.8 miles)
  • Our Lady Of Lourdes Ch (1.9 miles)
  • Church of Christ (3.1 miles)

Transportation

  • Amtrak (0.8 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.3 miles)
  • Utica Pharmacy (1.4 miles)
  • Rite Aid (1.4 miles)
  • Usrearchchemsupplies.Com (1.9 miles)
  • Medicine Shoppe (2 miles)
  • Express Scripts (2.1 miles)

Parks

  • F.T. Proctor Park (2.1 miles)

Frequently Asked Questions

Where is Golden Age Home?

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