Bishop Rehabilitation And Nursing Center in Syracuse, NY

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Bishop Rehabilitation And Nursing Center in Syracuse, NY

918 James Street, Syracuse, NY 13203

For more information about senior living options: (844) 490-3973

3.8 from 127 reviews
5 stars
63
4 stars
25
3 stars
10
2 stars
5
1 stars
24

Skilled Nursing Facility

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    Overall Review of Bishop Rehabilitation And Nursing Center

    Pros

    • pro The facility is a nice place for loved ones.
    • pro It is very clean and bright with spacious rooms.
    • pro The staff are great and provide attentive, compassionate care.
    • pro Visitors are warmly welcomed and guided, which puts families at ease.
    • pro The rehab team is knowledgeable and dedicated to residents' well-being.
    • pro The facility is consistently described as friendly, professional, and helpful.
    • pro Families often express peace of mind due to good communication and care.
    • pro Overall, the experience is highly recommended for quality care.

    Cons

    • pro The facility is described as dirty and poorly maintained, with rooms not cleaned and trash visible.
    • pro The staff are frequently understaffed and overworked, resulting in missed medications and slow responses.
    • pro There are allegations that personal belongings and clothing are stolen or go missing.
    • pro The phone system is unreliable; calls go unanswered and families are not consistently updated about care.
    • pro Residents are sometimes left unattended or not properly cared for, including being left in chairs or not assisted promptly.
    • pro Food is often served cold, stale, or of low quality.
    • pro Pest and sanitation issues are reported, including mice, roaches, and bed bugs.
    • pro Some staff are described as rude or unprofessional, with management not addressing complaints effectively.

    Review

    Bishop Rehabilitation And Nursing Center in Syracuse is best suited for families that prioritize a clean, visually welcoming environment with an active rehab program and hands-on staff engagement. When time and effort matter, this community often delivers: bright, spacious rooms with generous common areas, a well-equipped gym, and staff who are repeatedly described as friendly, patient, and responsive to visiting family members. For families seeking a facility where therapy and daily activities are a visible focus, and where visiting relatives feel welcomed and reassured by dedicated staff, Bishop can feel like the right fit.

    Those who may want to consider alternatives are families that must have consistently seamless communication, tightly controlled medication administration, and a high certainty of accountability for belongings and overall resident management. Across many reviews, there are persistent concerns about responsiveness - admissions calls not returned, floor-level updates slow or unavailable, and general communication gaps that leave families guessing about care plans. If a loved one requires very reliable call bells, rapid med delivery, or rigorous protection of personal items, these recurring friction points suggest exploring other options might be prudent.

    The major positives at Bishop - cleanliness, warmth from caregivers, and an earnest rehab focus - often offset notable drawbacks, but not entirely. A considerable share of reviewers praise the facility for its cleanliness, bright lighting, and approachable staff, with families expressing real peace of mind when therapy and daily routines run smoothly. The rehab program is frequently highlighted as a strength, underscoring a practical pathway back to home life for short-term residents and meaningful activity for long-term residents. For families who can leverage strong in-person visits and consistent therapy schedules, the advantages can be substantial and meaningful.

    Yet the downsides carry weight in decision-making. Staffing levels and turnover are repeatedly cited as fundamental challenges, with comments about aides and nurses stretching to cover many residents and shifts. This translates into experiences where needs are not met promptly, showers or personal care can lag, and medications or routine requests are delayed. The phone system and receptionist experience are described as unreliable at times, contributing to a sense of being "out of the loop" for families not physically on site. There are also persistent themes around item loss and property misplacement, and while some staff members are praised, the variability in day-to-day consistency can be jarring for families who depend on steady communication and tight operational control.

    To navigate these realities, families should approach Bishop with a concrete plan. Prior to admission, request a clear outline of the care process: who manages the care plan, how med administration is scheduled and verified, and what the escalation path looks like for missed calls or urgent updates. Ask to meet the administrator and the director of nursing, and request recent inspection or compliance records to gauge ongoing quality improvements. On admission, insist on a documented inventory of personal items, a formal process for room transfers, and a reliable contact protocol for updates during evenings and weekends. Consider a trial period of monitoring communications - for example, a scheduled check-in with the family liaison to confirm that care plans are accurate and being followed.

    In the end, Bishop Rehabilitation And Nursing Center offers a practical, capable option for rehab-focused care in Syracuse, especially for families who can capitalize on strong therapy, a clean campus, and staff warmth. The facility stands out when operations are well-staffed and communication is deliberate and proactive. However, prospective residents and their families should enter with clear expectations about staffing realities, the importance of maintaining consistent contact, and a plan to manage potential issues with medications, call bells, and personal belongings. For those who cannot tolerate recurring gaps in responsiveness or who require near-perfect administrative oversight, alternatives may provide more peace of mind.

    Features

    Housing

    • 455 resident community capacity 455 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Syracuse-Hancock International (4 miles away) Syracuse-Hancock International (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bishop Rehabilitation And Nursing Center in Syracuse, NY offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for recreational activities. There is also a fully furnished dining room where residents can enjoy restaurant-style meals prepared by the staff. Additionally, Bishop Rehabilitation And Nursing Center offers housekeeping services and move-in coordination to assist residents in settling into their new homes.

    For those who enjoy spending time outdoors, the community provides access to a garden and outdoor space. Residents can also take advantage of the fitness room and wellness center to stay active and engage in fitness programs offered by the staff. Wi-Fi/high-speed internet is available throughout the community for residents who wish to stay connected with their loved ones or pursue personal interests online.

    When it comes to care services, Bishop Rehabilitation And Nursing Center ensures that residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and provides support for special dietary restrictions, including diabetes diets. Transportation arrangements are available for non-medical needs as well as doctors' appointments.

    Residents can look forward to a variety of activities organized by the community, including planned day trips and resident-run activities. Concierge services are provided to cater to individual needs, ensuring that everyone's preferences are met. The location of Bishop Rehabilitation And Nursing Center is convenient as it is surrounded by cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals.

    Overall, Bishop Rehabilitation And Nursing Center offers an assisted living community that combines comfortable amenities with excellent care services to promote a fulfilling lifestyle for its residents.

    Nearby Places of Interest

    Physicians

    • Advocates For Womens Health (0.2 miles)
    • AMP Urology (0.6 miles)
    • Madissoo Andres M MD Associated Medical Professional Urology (0.6 miles)
    • Heller Kishani H MD-Saint Joseph's Healthcare Network (0.6 miles)
    • Orthopedic Appliances-Cny (0.7 miles)
    • University Gastroenterology at the Philip G. Holtzapple Endoscopy Center (0.7 miles)
    • Farah Dermatology and Cosmetics (0.7 miles)

    Restaurants

    • Burger King (0.5 miles)
    • XO Taco (0.6 miles)
    • Strong Hearts Cafe (0.7 miles)
    • Francesca's Cucina (0.8 miles)
    • Trexx (0.9 miles)
    • A Mano (0.9 miles)
    • John H Mulroy Civic Center (0.9 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • Syracuse Community Pharmacy (1.4 miles)
    • Gifford & West Pharmacy (1.4 miles)
    • Walgreens (1.4 miles)
    • Kinney Drugs (2.4 miles)
    • Bristol-Myers Squibb (2.6 miles)
    • Wegmans (2.7 miles)

    Parks

    • Clinton Square (0.9 miles)
    • Burnet Park (2.6 miles)

    Hospitals

    • Bio Essex & Humanities (1 miles)
    • University Hematology/Oncology (1 miles)
    • Crouse Hospital: Human Resources (1.1 miles)
    • Crouse Promptcare (1.1 miles)
    • Suny Upstate Medical University University Hospital (1.2 miles)
    • Syracuse VA Medical Center (1.3 miles)
    • St Joseph's Hospital Health Center (1.9 miles)

    Cafes

    • Original Grain (1 miles)
    • Cafe Kubal (1 miles)
    • Tous Les Jours (2.1 miles)
    • Cafe Kubal (2.2 miles)

    Transportation

    • Centro Transit Hub (1.2 miles)
    • Enterprise Rent-A-Car (1.2 miles)
    • Amtrak (2.1 miles)
    • U-Haul Moving & Storage (2.8 miles)

    Places of Worship

    • Islamic Society of Central New York Mosque (1.7 miles)
    • May Memorial Unitarian Universalist Society (3 miles)

    Theaters

    • Regal Destiny USA IMAX & RPX (2 miles)

    Frequently Asked Questions

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