Bishop Rehabilitation And Nursing Center in Syracuse, NY
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918 James Street, Syracuse, NY 13203
For more information about senior living options: (844) 490-3973
The staff are friendly, welcoming, and very helpful to residents and visitors. The facility is clean, bright, and well-maintained, with spacious rooms and a comfortable environment. Visitors are greeted warmly at the door, making families feel at ease. The rehab team is knowledgeable and caring, providing thorough support to residents. There are many daily activities and regular outings that engage and entertain residents. Some staff members are consistently praised for their compassion and dedication, treating residents like family. The building offers pleasant spaces and outdoor areas where residents can socialize and relax. Admissions and front-desk staff are helpful and professional, contributing to a positive first impression.
The facility is severely understaffed, resulting in poor resident care. Staff yell at residents and accuse them, while higher-up administrators are alleged to steal property from rooms when residents are not present. Personal belongings are frequently stolen or misplaced, including clothing and items left in rooms. The call system is unreliable or nonfunctional, making it hard for residents to get help. Food is often served cold, of low quality, and portions are small. The building has cleanliness and pest issues, with reports of mice, roaches, bed bugs, and dirty conditions. Residents are left in hallways for long periods without adequate staff supervision. Doors slam at all hours, disturbing residents' sleep. Communication with families and updates about care plans are inconsistent or not provided. Staff turnover is high and care quality is inconsistent; some staff are described as uncaring.Bishop Rehabilitation and Nursing Center is best suited for families seeking a post-acute rehab pathway in a clean, by-the-book environment where the first impression of warmth, helpful front-line staff, and accessible therapy services can translate into tangible progress. The community tends to work well for residents who are moderately dependent but still able to engage with a structured rehab program and social activities. For families prioritizing a short-term, goal-oriented stay with a clear pathway back home, Bishop offers a solid starting point, provided expectations are calibrated to the realities of a facility that can feel busy and imperfect at times.
That said, several families should consider alternatives. Those needing consistently reliable 24/7 staffing, rapid call-bell response, and airtight communication with families should look elsewhere. The reviews reveal ongoing concerns about understaffing, delays in med administration, and incomplete updates to relatives, issues that compound risk for residents and frustration for loved ones. Families with items of value or sensitive property, or those who require rigorous enforcement of safety and privacy standards, may find the reported theft and control incidents particularly troubling. In short, Bishop can be a workable choice for rehab, but not for caregivers who demand unwavering continuity and protection.
On the plus side, the pros at Bishop frequently show through in tangible, patient-facing strengths. Cleanliness and room brightness recur as notable positives, with families and visitors noting welcoming entrances, pleasant front-desk interactions, and a generally well-maintained environment. The rehab team is repeatedly described as capable, with therapists and nurses who know their craft and make real progress visible to families during visits. Several staff members receive specific praise for kindness, professionalism, and effective communication, making a real difference in the experience of families navigating a stressful transition. For residents who can take advantage of routine therapy, group activities, and structured daily schedules, Bishop delivers meaningful value.
Yet significant cons persist and deserve emphasis. Understaffing sits at the core of many complaints, translating into long wait times for assistance, calls not answered promptly, and limited one-on-one attention. Families report inconsistent med administration and lapses in daily care, including delays in basic hygiene, clothing management, and transport to activities. A recurrent theme is uneven communication: updates from floors or social services often arrive inconsistently, leaving families uncertain about care plans, changes in status, or discharge timelines. Concerns about the environment extend to the everyday operational level, reports of cold meals, uneven food quality, and broken or unreliable call systems create a climate of distrust that can overshadow genuine care when problems arise.
When weighing pros against cons, the decisive factor is the resident’s care needs and the family’s capacity to monitor and advocate. The strong rehab component and the general cleanliness can offset many nonurgent discomforts for a resident who tolerates media-limited, but predictable, staffing ebbs and flows. However, the risk of inconsistent care, property losses, and delayed communication cannot be dismissed. If a loved one requires tight supervision, immediate responsiveness to needs, or absolute assurance that no belongings will vanish, Bishop’s current mix of strengths and vulnerabilities may tilt the balance toward options with a reputation for steadier staffing and tighter administrative oversight.
For families leaning toward Bishop, a practical plan reduces risk and sets clear expectations. Prior to admission, secure a concrete point of contact, preferably a case manager or floor nurse, who will synchronize care plans, discharge goals, and daily updates. Insist on a tour focused on the floor where the loved one will reside; assess call-bell functionality, responsiveness during routine tasks, and the efficiency of medication rounds. Request a documented care plan with objective milestones, and map out a plan for regular family updates, including emergency contacts and escalation steps if concerns arise. If property security is a priority, ask about clothing tagging, laundering protocols, and a formal process for reporting and recovering lost items.
Finally, consider the value of an informed comparison. Several families report markedly better experiences in other Syracuse facilities when it comes to staffing stability, communication cadence, and safety culture. James Square, for example, features a different set of strengths and weaknesses, and may be a compelling alternative for families who want a facility with a stronger track record in nurse staffing and proactive family engagement. The decision should hinge on whether the priority is a mostly therapeutic rehab stay with a solid staff who can be counted on most shifts, or a setting where consistent, 24/7 coverage and impeccable communication are nonnegotiable. In the hands of a vigilant family, Bishop can still deliver meaningful rehab progress; without that vigilance, the cons may overwhelm the benefits and undermine the overall experience.
455 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bishop Rehabilitation And Nursing Center in Syracuse, NY offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for recreational activities. There is also a fully furnished dining room where residents can enjoy restaurant-style meals prepared by the staff. Additionally, Bishop Rehabilitation And Nursing Center offers housekeeping services and move-in coordination to assist residents in settling into their new homes.
For those who enjoy spending time outdoors, the community provides access to a garden and outdoor space. Residents can also take advantage of the fitness room and wellness center to stay active and engage in fitness programs offered by the staff. Wi-Fi/high-speed internet is available throughout the community for residents who wish to stay connected with their loved ones or pursue personal interests online.
When it comes to care services, Bishop Rehabilitation And Nursing Center ensures that residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and provides support for special dietary restrictions, including diabetes diets. Transportation arrangements are available for non-medical needs as well as doctors' appointments.
Residents can look forward to a variety of activities organized by the community, including planned day trips and resident-run activities. Concierge services are provided to cater to individual needs, ensuring that everyone's preferences are met. The location of Bishop Rehabilitation And Nursing Center is convenient as it is surrounded by cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, Bishop Rehabilitation And Nursing Center offers an assisted living community that combines comfortable amenities with excellent care services to promote a fulfilling lifestyle for its residents.
Bishop Rehabilitation And Nursing Center is located at 918 James Street, Syracuse, NY 13203 in Onondaga County, New York
Bishop Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing interior, decor, lighting, wall art, gym, fitness, exercise equipment, workout room, and more.
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