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Bishop Rehabilitation And Nursing Center in Syracuse, NY

Bishop Rehabilitation And Nursing Center is a nursing home community in Syracuse, NY.

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Bishop Rehabilitation And Nursing Center in Syracuse, NY

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918 James Street, Syracuse, NY 13203

For more information about senior living options: (866) 208-4318

3.8 from 147 reviews
5 stars
74
4 stars
28
3 stars
12
2 stars
5
1 stars
28

Overall Review of Bishop Rehabilitation And Nursing Center

common 18 reviews mention this

Staff kindness comes up often

Residents and visitors frequently describe the staff as friendly and responsive.

Many reviews emphasize warm, caring, and professional staff, including quick help and polite reception at the front desk. Several families say the team explained processes during visits and made them feel comfortable about safety and care. A few reviews also point to moments when help was slow or communication was lacking, suggesting the experience can vary day to day.

common 12 reviews mention this

Cleanliness is a mixed theme

A number of reviewers say the building is clean and well kept.

Several reviews describe the facility as clean, bright, and generally well maintained, with rooms and common areas looking cared for. Other residents and families report cleanliness problems, including unclean rooms, unpleasant smells, and concerns about pests or waste. Overall, reviewers don’t consistently agree on how clean the facility feels.

caveat 10 reviews mention this

Food quality is debated

Dining quality is not consistent across reviews.

Some families say meals are very good and that residents generally seem satisfied with the food. Others describe cold meals, small portions, stale or poorly prepared food, and even specific nutrition concerns for residents. A few reviews suggest diet needs may not always be met as expected, which makes dining one of the more polarized topics.

  • A cozy cafe interior with round tables, chairs, and artistic wall decor.
caveat 12 reviews mention this

Communication and call access issues

Several reviewers report trouble getting updates or help quickly.

A recurring concern is difficulty reaching staff by phone, plus delays in receiving the care or assistance requested. Some reviews describe call bells not working, unanswered calls, or not being kept informed about care and treatment plans. A few also connect these problems to understaffing, which residents and families say affects how quickly needs get addressed.

caveat 6 reviews mention this

Theft and missing property concerns

Some families report missing belongings or theft-related problems.

Multiple reviews raise concerns about lost or stolen items, including clothes and other personal property, sometimes describing a lack of follow-up when reported. In several cases, families link these issues to communication gaps or staff responsibility. While other reviewers mention a secure visitor check-in system, the reviews about property loss make security feel inconsistent to some visitors.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 455 resident community capacity 455 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Syracuse-Hancock International (4 miles away) Syracuse-Hancock International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Advocates For Womens Health (0.2 miles)
  • AMP Urology (0.6 miles)
  • Madissoo Andres M MD Associated Medical Professional Urology (0.6 miles)
  • Heller Kishani H MD-Saint Joseph's Healthcare Network (0.6 miles)
  • Orthopedic Appliances-Cny (0.7 miles)
  • University Gastroenterology at the Philip G. Holtzapple Endoscopy Center (0.7 miles)
  • Farah Dermatology and Cosmetics (0.7 miles)

Restaurants

  • Burger King (0.5 miles)
  • XO Taco (0.6 miles)
  • Strong Hearts Cafe (0.7 miles)
  • Francesca's Cucina (0.8 miles)
  • Trexx (0.9 miles)
  • A Mano (0.9 miles)
  • John H Mulroy Civic Center (0.9 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Syracuse Community Pharmacy (1.4 miles)
  • Gifford & West Pharmacy (1.4 miles)
  • Walgreens (1.4 miles)
  • Kinney Drugs (2.4 miles)
  • Bristol-Myers Squibb (2.6 miles)
  • Wegmans (2.7 miles)

Parks

  • Clinton Square (0.9 miles)
  • Burnet Park (2.6 miles)

Hospitals

  • Bio Essex & Humanities (1 miles)
  • University Hematology/Oncology (1 miles)
  • Crouse Hospital: Human Resources (1.1 miles)
  • Crouse Promptcare (1.1 miles)
  • Suny Upstate Medical University University Hospital (1.2 miles)
  • Syracuse VA Medical Center (1.3 miles)
  • St Joseph's Hospital Health Center (1.9 miles)

Cafes

  • Original Grain (1 miles)
  • Cafe Kubal (1 miles)
  • Tous Les Jours (2.1 miles)
  • Cafe Kubal (2.2 miles)

Transportation

  • Centro Transit Hub (1.2 miles)
  • Enterprise Rent-A-Car (1.2 miles)
  • Amtrak (2.1 miles)
  • U-Haul Moving & Storage (2.8 miles)

Places of Worship

  • Islamic Society of Central New York Mosque (1.7 miles)
  • May Memorial Unitarian Universalist Society (3 miles)

Theaters

  • Regal Destiny USA IMAX & RPX (2 miles)

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