Smithtown Center For Rehabilitation & Nursing Care

Pros

• The staff at Smithtown Center is described as caring and supportive, creating a family-like atmosphere for residents.
• Many reviewers highlight the exceptional quality of the medical services and rehabilitation department.
• Residents appreciate the cleanliness of the facility and find it to be a wonderful environment for recovery.
• The social activities provided were well-received, allowing residents to engage and socialize with others.
• Several reviews mention the friendliness and attentiveness of individual staff members, making families feel welcomed and cared for.
• Reviewers express gratitude for the positive impact of physical therapy on their loved ones' recovery.
• The facility is praised for its comfortable living conditions and thoughtful amenities that enhance residents' quality of life.
• Many families felt that their loved ones received personalized care tailored to their needs during their stay at Smithtown Center.

Cons

• The laundry issues at Smithtown Center have led to clothing being missing, including a newly purchased outfit that was only 1.5 weeks old, resulting in unacceptable conditions for residents.
• Some patients experienced delays in receiving necessary help, leading to frustration for both the patients and their families.
• One reviewer described the facility as dirty and the food as the worst, with care that was nothing extraordinary.
• There were concerns about stolen personal items, including jewelry and money, which led to distrust of staff among family members.
• A high turnover rate of staff, especially with aides, left families feeling uneasy about the consistency of care their loved ones received.
• Despite caring staff members, there were instances where additional assistance was needed but not promptly provided to residents.

Review

The Smithtown Healthcare Facility has received a mix of feedback from families and patients alike, reflecting both positive experiences and significant concerns. Many reviews highlight the caring and supportive nature of the staff, as well as the variety of medical services offered. Several individuals praised the atmosphere at the facility, describing it as family-oriented, clean, and welcoming. For instance, Alisha at the front desk is often mentioned for her warm greetings that make visitors feel at home. The rehabilitation department also garnered commendations for its effectiveness, with numerous patients sharing their success stories about regaining strength and mobility through dedicated therapy.

However, amid these praises are troubling reports regarding laundry mishaps that have affected residents deeply. One reviewer expressed frustration over missing clothing items despite clearly labeling them—a concern echoed by another individual who found their loved one without adequate clothing during a visit. The lack of accountability in handling personal belongings has led to feelings of neglect and disappointment among families who expected better care for their relatives. Such issues not only compromise trust but also bring emotional distress to both patients and their families.

While many reviews speak highly of individual staff members such as nurses and social workers like Jennifer—who is noted for her resourcefulness—there are consistent mentions of staffing turnover that create apprehension among families regarding continuity of care. One review recounted how a grandmother experienced loneliness due to being surrounded by residents with dementia, highlighting a potential gap in group activities tailored to varying cognitive abilities. Families desire assurance that their loved ones will receive not only competent care but also compassionate interaction suited to their mental capacity.

Furthermore, some reports describe unsettling incidents related to personal property theft within the facility. Instances where jewelry or money was reported stolen raised significant red flags about security protocols in place to protect residents’ belongings. While complaints were addressed promptly when brought up by families—leading to returns of stolen items—the underlying trust issues stemming from such occurrences pose ongoing challenges for the facility's reputation.

Amid these serious concerns are testimonials reflecting positive rehabilitation experiences that many patients had during their stays. Several individuals noted improvements in health following cardiovascular or respiratory therapies aimed at restoring functional independence after hospitalizations or surgeries. Patients felt empowered through programs designed specifically for recovery needs that surpassed initial expectations.

In conclusion, while Smithtown Healthcare Facility boasts an array of caring professionals providing attentive support and effective rehabilitation services, persistent issues concerning laundry management, property security, staffing consistency, and patient privacy must be diligently addressed to foster an environment where all residents can feel secure and valued. The mixed feedback paints a picture of a facility striving for excellence yet facing critical hurdles that require immediate attention—underscoring the importance of continuous improvement in service delivery within long-term care settings.

Physicians

• ProHEALTH East End Eye (1.1 miles)
• Dr Denis O'Brien, MD (1.1 miles)
• Branch Pediatrics (1.1 miles)
• Northwell Health Imaging at Smithtown (1.2 miles)
• Endocrine Associates of Long Island (1.5 miles)
• Zwanger-Pesiri Radiology (1.8 miles)
• Zwanger-Pesiri Radiology (3.1 miles)

Restaurants

• Garden Grill (1.1 miles)
• McDonald's (1.1 miles)
• Taco Bell (1.6 miles)
• Bahama Breeze (2.2 miles)
• Shake Shack (2.3 miles)
• Miller's Ale House - Lake Grove (2.4 miles)
• Red Lobster (2.6 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.6 miles)
• Duane Reade (2.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.2 miles)

Theaters

• AMC Stony Brook 17 (2.4 miles)
• Regal Ronkonkoma (5 miles)
• Island 16 Cinema de Lux (7.1 miles)

Hospitals

• St Catherine of Siena Medical Center (2.6 miles)
• Main Lobby (4 miles)

Cafes

• Starbucks (2.9 miles)
• Nesconset Bagel Cafe (3 miles)
• Starbucks (3.2 miles)
• Crazy Beans (3.5 miles)
• Student Activities Center (4 miles)
• Starbucks (4.2 miles)
• Starbucks (5.6 miles)

Parks

• Avalon Park & Preserve (3.3 miles)
• Sunken Meadow State Park (4.5 miles)
• West Meadow Beach (5.2 miles)
• The Dog Park (6.3 miles)
• Selden Dog Park (6.4 miles)
• The College Woods Park (6.6 miles)

Transportation

• LIRR - Ronkonkoma Station (5.6 miles)
• Mid Island Air Service (6.7 miles)
• Baggage Claim (6.9 miles)
• Long Island MacArthur Airport (ISP) (6.9 miles)
• TSA Security Check Point (6.9 miles)