The Hamlet Rehabilitation and Heath Care Center at Nesconset

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The Hamlet Rehabilitation and Heath Care Center at Nesconset

100 Southern Blvd, Nesconset, NY 11767

For more information about senior living options: (844) 490-3973

3.8 from 47 reviews
5 stars
31
4 stars
2
3 stars
1
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of The Hamlet Rehabilitation and Heath Care Center at Nesconset

Pros

  • pro Nurse Feliz and Kelly provided exceptional care, giving 150% to their patients.
  • pro Social worker Kristy was recognized for her fantastic support and responsiveness.
  • pro Physical therapist Ale and occupational therapist Kristen were praised for their outstanding service.
  • pro Some aides, like Nikki and Indigo, received commendations for their hard work and dedication to patient care.
  • pro One reviewer noted that the environment was clean, with pleasant room conditions for rehabilitation.
  • pro The nursing staff members Lauren and Lisa went above and beyond to assist families in getting answers and support.
  • pro Many staff members were described as caring and attentive towards the residents, enhancing their overall experience at the facility.

Cons

  • pro Staff interactions are very poor, and communication with social work is non-existent.
  • pro The facility is under-staffed, leading to neglectful care for patients.
  • pro Patients experience long wait times for pain relief due to aides not communicating with nurses.
  • pro The dining options are inedible, served in styrofoam with plastic utensils.
  • pro The administration is unresponsive and lacks organization, causing delays in care and communication.
  • pro Rooms and facilities are filthy and outdated, lacking basic cleanliness and proper maintenance.
  • pro Personal belongings frequently go missing due to poor laundry handling.
  • pro Residents are often confined to their rooms without access to social activities or events, diminishing their quality of life.
  • pro There is a lack of adequate medical monitoring and care, leading to severe health deterioration in some patients.
  • pro Families feel immense stress and frustration trying to advocate for their loved ones without proper support from the staff.

Review

The Hamlet Rehabilitation and Healthcare Center in Nesconset, NY, has become a focal point of criticism from numerous families whose loved ones have received care there. While some reviews offer praise for specific staff members and improvements in certain areas, an overwhelming number of accounts depict a facility plagued by neglect, poor communication, and inadequate resources. Patients' experiences often paint a stark contrast between the polished image presented in promotional materials and the harsh realities inside the center.

One consistent theme across many reviews is the alarming understaffing at The Hamlet. Families express concern that there are too few aides to meet the needs of residents, often resulting in delays for essential support such as assistance with mobility or personal hygiene tasks. In one case, an aide refused to help lift a patient’s leg due to her own back pain, sparking frustration over what should be basic caregiving duties. Furthermore, when patients required urgent medical attention or simple tasks like changing bed linens or responding to call bells, families reported long wait times—sometimes exceeding hours—leading to unnecessary suffering for their loved ones.

The quality of care extended by nursing staff also drew significant scrutiny. Although some individual nurses were singled out for their exceptional dedication—such as Nurse Feliz and Nurse Kelly—a larger trend indicated that many others were neglectful or overwhelmed. Reviewers noted that vital checks on patients were rarely performed during extended stays; instances of serious health issues like heart failure emerged only after families intervened and transferred patients back to hospitals for urgent care. One family reported their 98-year-old father becoming gravely ill while under The Hamlet’s supervision, which they attributed directly to a lack of appropriate monitoring and response.

Families also criticized the overall environment within The Hamlet, remarking on its cleanliness and upkeep—or lack thereof. Several reviewers pointed out filthy conditions in resident rooms and common areas that had apparently been “under construction” indefinitely without any visible progress being made. Complaints included old furniture, unsanitary bathrooms, and an unwelcoming atmosphere that denied residents basic comforts such as personal decorations in their rooms. Many expressed disappointment aimed at the administration for failing to address these issues appropriately even though they recognized that many frontline staff members demonstrated genuine care and professionalism.

The challenge posed by poor administrative oversight was echoed widely among reviewers who described failed communications regarding patient status updates or changes in care plans. One reviewer shared their frustration about not receiving callbacks from social workers despite multiple attempts to reach them—this resulted in feelings of abandonment during critical moments when families sought guidance on their loved ones’ rehabilitation process. Mismanagement extended to important discharge planning as well; several families found themselves repeatedly advocating for transparent communication related to ongoing therapies or follow-up services—which was reportedly inadequate at best.

Despite these glaring criticisms, there were some who noted relatively positive experiences at The Hamlet but often qualified them with concerns about specific aspects of care delivery or management practices intertwined with those positive observations. Reviews praising aides like Nikki and Indigo stood out against a backdrop of dissatisfaction focused primarily on systemic flaws rather than individual performances. Yet even favorable comments emphasized how improved administrative frameworks could potentially enhance outcomes significantly for both patients and staff alike.

In conclusion, potential residents and their families need to critically assess The Hamlet Rehabilitation and Healthcare Center based on firsthand accounts from its clients before entrusting this institution with the responsibility of caregiving. With numerous reports indicating systemic failures ranging from staffing shortages to poor oversight by management teams leading directly to substandard patient care experiences—the center's reputation remains questionable at best despite isolated examples of competent staffing within its ranks.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Island - MacArthur (5 miles away) Long Island - MacArthur (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hamlet Rehabilitation and Health Care Center at Nesconset is a well-equipped assisted living community located in Nesconset, NY. Our community offers a range of amenities to ensure the comfort and convenience of our residents.

Residents can participate in various activities organized on-site, promoting engagement and social interaction within the community. Additionally, we have a beautician available on-site to provide personal grooming services.

Indoor and outdoor common areas are available for residents to relax or spend time with friends and family. Whether it's enjoying a conversation indoors or taking a stroll in our outdoor spaces, our residents can find peace and serenity at our community.

We understand that sometimes short-term stays are necessary, which is why we offer respite care for those who require it. We aim to provide quality care and support during these temporary stays.

To meet the needs of our tech-savvy residents, we offer Wi-Fi/high-speed internet access throughout our premises, ensuring that they can stay connected with their loved ones and enjoy online activities.

Our dedicated staff also provides specialized care for residents who require assistance with incontinence issues. We prioritize the comfort and dignity of all our residents by offering personalized care plans tailored to their unique needs.

In addition to the amenities within our community, there are several conveniences nearby. Residents can easily access cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.

At The Hamlet Rehabilitation and Health Care Center at Nesconset, we strive to create an enriched living environment where each resident feels valued and supported. Our comprehensive amenities and services ensure that residents have everything they need to lead fulfilling lives while receiving the care they require.

Nearby Places of Interest

Nesconset, New York, offers a variety of convenient amenities for seniors looking to settle in the area. With a selection of restaurants, ranging from fast food options like Taco Bell and McDonald's to more upscale choices like Bahama Breeze and Garden Grill, there is something to suit every palate. Additionally, there are several reputable healthcare providers nearby, such as Endocrine Associates of Long Island and Northwell Health Imaging at Smithtown, ensuring easy access to medical services. For leisure activities, residents can enjoy a trip to the AMC Stony Brook 17 or Island 16 Cinema de Lux theaters, or take a stroll through one of the nearby parks like Avalon Park & Preserve or Sunken Meadow State Park. The close proximity of transportation options like the LIRR Ronkonkoma Station and Long Island MacArthur Airport makes travel convenient for those looking to explore beyond Nesconset. Overall, Nesconset provides a well-rounded living environment with essential services and recreational opportunities for seniors seeking a comfortable and accessible neighborhood.

Restaurants

  • Taco Bell (0.1 miles)
  • McDonald's (0.7 miles)
  • Garden Grill (1.5 miles)
  • Bahama Breeze (1.7 miles)
  • Miller's Ale House - Lake Grove (1.8 miles)
  • Applebee's (2.1 miles)
  • Shake Shack (2.1 miles)

Physicians

  • Endocrine Associates of Long Island (0.3 miles)
  • ProHEALTH East End Eye (0.8 miles)
  • Branch Pediatrics (0.8 miles)
  • Northwell Health Imaging at Smithtown (1.3 miles)
  • Zwanger-Pesiri Radiology (2 miles)
  • Dr Denis O'Brien, MD (2.1 miles)
  • AdvantageCare Physicians (3 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • Duane Reade (2.8 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.5 miles)

Cafes

  • Nesconset Bagel Cafe (1.4 miles)
  • Starbucks (2.5 miles)
  • Starbucks (2.7 miles)
  • Starbucks (2.9 miles)
  • Crazy Beans (4.7 miles)
  • Student Activities Center (4.8 miles)
  • Starbucks (6 miles)

Theaters

  • AMC Stony Brook 17 (2.5 miles)
  • Regal Ronkonkoma (3.7 miles)
  • Island 16 Cinema de Lux (5.8 miles)

Hospitals

  • St Catherine of Siena Medical Center (3.5 miles)
  • Main Lobby (4.7 miles)

Transportation

  • LIRR - Ronkonkoma Station (4 miles)
  • Mid Island Air Service (5.1 miles)
  • Baggage Claim (5.3 miles)
  • Long Island MacArthur Airport (ISP) (5.3 miles)
  • TSA Security Check Point (5.4 miles)

Parks

  • Avalon Park & Preserve (4.5 miles)
  • The College Woods Park (5.5 miles)
  • Sunken Meadow State Park (5.7 miles)
  • Selden Dog Park (6.1 miles)
  • West Meadow Beach (6.5 miles)

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