Luxor Nursing And Rehabilitation At Mills Pond in St James, NY
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273 Moriches Road, St James, NY 11780
For more information about senior living options: (844) 490-3973
The staff are very friendly and attentive. The facility is bright, warm, and clean. Residents have plenty of engaging activities and are well cared for. Therapists are knowledgeable, professional, and kind. Nursing care is outstanding and responsive to residents' needs. The cafe and social areas create a welcoming, home-like atmosphere. The rehabilitation program is excellent with effective physical and occupational therapy. The rooms are spacious, well kept, and comfortable. The staff are courteous, patient, and treat residents with dignity and respect. Families feel informed, supported, and confident in the care provided.
The facility has been accused of neglect, with residents left in bed for hours and not cleaned after incidents. Staffing is severely inadequate, leaving caregivers overwhelmed and unable to respond promptly to calls. The food is described as horrendous and often served cold. Rooms and bathrooms are reported to be dirty and not properly cleaned. There have been reports of missed medications and failing to monitor vital signs. Communication from administration to families is frequently described as poor or unresponsive. The staff and management are described as rude or unhelpful. The facility is described as institutional and hospital-like rather than warm or home-like.Luxor Nursing and Rehabilitation at Mills Pond in St. James is best suited for families seeking substantial post-acute rehabilitation in a warm, social, home-like setting. The community earns high marks for a bright, clean environment and staff that members repeatedly describe as friendly and engaging. The rehabilitation program, particularly physical and occupational therapy, is repeatedly praised for knowledgeable therapists who push residents to regain strength and function. For families prioritizing progress toward independence, predictable, compassionate nursing care, and a welcoming atmosphere with options for social activity and even a cafe feel, Luxor offers a compelling fit. It is less ideal for those requiring consistently flawless night coverage, flawless room turnover, and meals that meet every individual preference on every shift.
Several core strengths repeatedly emerge in the reviews. The rehab team - PT and OT - gets standout endorsements for skill, consistency, and a level of challenge that keeps residents moving forward. Nursing staff receive frequent praise for attentiveness and compassion, with many residents noting timely medication management and responsive aides. The overall facility atmosphere - cleanliness, orderly hallways, pleasant lobby, accessible courtyards, and the caf?'s welcoming vibe - contributes to a sense of safety and belonging. Families also appreciate the coherent care conversations when staff coordinate on therapy goals, discharge planning, and faith-based or social activities that help residents feel connected. In short, Luxor's practical strengths center on effective rehab, personable care, and a nurturing social environment.
Yet, the sentiment is not uniformly positive, and several recurring concerns temper the overall picture. A significant thread highlights understaffing and uneven responsiveness, particularly during evening or night hours, with reports of long waits for call bells and difficulty reaching nurses or administration by phone. Some reviews describe rooms or facilities not being immediately clean on arrival, and there are painful anecdotes about missed or delayed medications, and even gaps in safety oversight noted by family members. Food quality is another frequent gripe, with multiple accounts of meals that lack flavor or appeal and inconsistent dining experiences across shifts. Taken together, these issues create a sense that, while the clinical care can be excellent, operations and daily execution can fall short at times.
The key pros offset the main cons most decisively for residents whose priorities align with rehabilitation outcomes, staff empathy, and a comforting daily rhythm. When therapy teams consistently drive improvement and discharge planning is proactive, families experience measurable gains in mobility and independence - outcomes that can redeem concerns about quieter evenings or a slower dining service. The positive interpersonal climate - staff who greet visitors, answer questions with patience, and create a feeling of community - can buffer the impact of occasional administrative hiccups. For many, the combination of effective rehab and a supportive, pleasant setting makes Luxor a strong choice, particularly for short- to mid-term stays focused on recovery.
Nevertheless, certain circumstances suggest considering alternatives. For seniors with complex medical or cognitive needs that demand around-the-clock, highly reliable supervision, or for families who cannot tolerate persistent communication gaps, other facilities with deeper night-time staffing or more consistent administrative responsiveness may be preferable. Families who place a premium on high-end dining or strict adherence to every health protocol across shifts might also prefer places with a more uniform routine. The reviews also indicate that experiences can vary by shift and by staff, which means a given resident's perception could hinge on who is on duty and how well the care plan is managed in real time.
For decision-making at this stage, it helps to approach Luxor with a clear, active plan. Prospective families should request a tour that emphasizes the rehab unit, then meet the PT/OT team and the nursing leadership to gauge continuity and communication. Ask for shift-by-shift staffing patterns, current wait times for call bells, medication administration practices, and examples of discharge coordination. Sample menus and observation of meal service can address concerns about food quality. Request to speak with the social worker and the activity director about ongoing programs and family communication. If choosing Luxor, treat the admission as a formal care plan collaboration, with explicit milestones and regular, documented family updates.
Ultimately, Luxor Nursing and Rehabilitation at Mills Pond stands out as a solid option for seniors who prize robust rehabilitation outcomes, a compassionate care culture, and a welcoming, social facility atmosphere. Its strongest attractions - effective therapy, attentive nursing, and a home-like environment - often outweigh the drawbacks for residents focused on reclaiming strength and independence. Families should enter with realistic expectations about night staffing and operational consistency, and with a concrete plan to monitor care quality and maintain open lines of communication. When those conditions align, Luxor can be a dependable ally in the transition from hospital to home.
252 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Luxor Nursing And Rehabilitation at Mills Pond, located in St James, NY, offers a range of amenities and care services for seniors in need of assisted living. The community provides a comfortable and engaging environment for residents to live their best lives.
Residents can enjoy a variety of on-site activities, including games, fitness programs, and resident-run activities. There are also planned day trips and community-sponsored activities to keep residents active and social. For those who prefer leisurely pursuits, there is a small library available.
The facility is fully furnished and offers both indoor and outdoor common areas for residents to relax and socialize. There is also a beautiful garden where residents can enjoy nature and fresh air. The dining experience at Luxor Nursing And Rehabilitation at Mills Pond is exceptional, with restaurant-style dining provided as well as special dietary restrictions being accommodated.
Residents have access to various amenities to enhance their daily lives. These include an air-conditioned environment, cable or satellite TV in their private rooms, access to Wi-Fi/high-speed internet, a computer center for digital needs, and housekeeping services.
For those who require assistance with daily tasks such as bathing or dressing, the staff is available 24/7 with a call system for immediate support. Medication management services are provided to ensure that residents receive their medications promptly and correctly. High acuity care is available for individuals with more intensive medical needs.
Luxor Nursing And Rehabilitation at Mills Pond also offers transportation arrangement services for non-medical purposes as well as transportation to doctors' appointments when needed. Move-in coordination is provided to make the transition into the community seamless.
With seven cafes nearby, residents have plenty of options for dining out with friends or family. There are also ample parks nearby where residents can enjoy nature walks or picnics. Pharmacies, physicians' offices, restaurants, theaters, and hospitals are all close by for convenient access to healthcare resources.
Overall, Luxor Nursing And Rehabilitation at Mills Pond provides a vibrant and caring environment for seniors, offering both exceptional care services and a wide range of amenities to enhance their quality of life.
This part of St James, New York, offers a variety of amenities that cater to seniors looking for convenience and entertainment in their everyday lives. With multiple theaters nearby like AMC Stony Brook 17 and Island 16 Cinema de Lux, seniors can enjoy watching movies without having to travel far. In terms of healthcare, there are numerous physicians offices such as Dr Denis O'Brien, MD and Stony Brook Cancer Center within a few miles radius for easy access to medical services. For dining options, there are popular restaurants like Shake Shack and Bahama Breeze as well as cafes such as Starbucks and Crazy Beans to enjoy social outings or meals outside the home. In addition, there are pharmacies like Duane Reade and CVS Pharmacy nearby for medication needs. For outdoor activities, seniors can explore parks like Avalon Park & Preserve or West Meadow Beach for leisurely walks or picnics. Furthermore, transportation is easily accessible with the LIRR Ronkonkoma Station within reach for any travel needs. This area provides a well-rounded community for seniors looking to settle down in a vibrant neighborhood with all the necessary conveniences close by.
Luxor Nursing And Rehabilitation At Mills Pond is located at 273 Moriches Road, St James, NY 11780 in Suffolk County, New York
Luxor Nursing And Rehabilitation At Mills Pond on seniors.fyi includes 8 photos including images showing physical therapy, rehabilitation, exercise, healthcare, interior, decor, dining, windows, and more.
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