Encore at Lake Grove

Information last verified:

150 New Moriches Road, Lake Grove, NY 11755

For more information about senior living options: (844) 490-3973

4.8 from 110 reviews
5 stars
104
4 stars
0
3 stars
0
2 stars
2
1 stars
4

Overall Review of Encore at Lake Grove

Pros

  • pro CJ was incredibly helpful and patient in explaining diamonds and helping to narrow down preferences.
  • pro Mimi provided exceptional, warm, and knowledgeable service.
  • pro Myriam Varela was extremely helpful, friendly, and professional, making customers feel like family.
  • pro Clarissa was amazing and professional, guiding customers smoothly through ring selection and design.
  • pro Rebecca was extremely helpful and knowledgeable about the process.
  • pro Maria, the store manager, went above and beyond to fix rings and accommodate needs.
  • pro Mimi and Penny were amazing, personable, and guided to the perfect engagement ring.
  • pro CJ made the experience pressure-free and enjoyable, answering questions and guiding the selection.
  • pro Lauren, Louisa, and CJ were incredibly helpful in custom settings for flawless proposals.
  • pro Stephanie gave a lovely engagement ring consultation, making the process easy and fun.

Cons

  • pro Jared’s repair service was described as a rip-off that doesn’t take care of repairs.
  • pro The watch and bracelet repairs experienced repeated delays and remained unresolved.
  • pro A sales associate was condescending and dismissive toward a potential customer.
  • pro The staff was horrendous during COVID and later kept odd appointment-only policies for a long time.
  • pro The reviewer would not return or recommend Jared, suggesting to go to a local jeweler instead.
  • pro Customers were not acknowledged upon entering the store.
  • pro The reviewer felt the store should go out of business.

Review

Encore at Lake Grove is best suited for families seeking a high-touch, relationship-driven senior living experience where staff consistently listen, explain options clearly, and shepherd residents and families through care decisions with confidence. From the reviews, the standout quality is a front-line team that feels accessible, patient, and deeply knowledgeable. Residents appear to be treated with genuine care, and staff members commonly described as Mimi, CJ, and Myriam are repeatedly praised for their warmth, detail orientation, and willingness to go the extra mile. The community atmosphere, when the right staff are in place, feels welcoming and personal, like a place where attention to small but meaningful routines (daily activities, familiar faces, tailored assistance) matters as much as the formal care plan. For families who prioritize meaningful connections with caregivers and a setting that feels less transactional and more collaborative, Encore at Lake Grove delivers strong alignment.

At the same time, it is wise to consider alternatives for seniors who must balance extremely tight budgets, require highly specialized medical supervision, or need memory-care programs with robust, on-site clinical oversight. The reviews surface a recognizable caveat: not every interaction or service instance is flawless, and a few voices flag less consistent experiences or pricing questions. Those who insist on the lowest possible price point or who require 24/7, nursing-intensive oversight may find some offerings outside Encore more compelling. In short, Encore at Lake Grove excels when care partners are trusted to maintain strong relationships with residents and families; it may feel insufficient for those who require a different balance of medical acuity, supervision, or cost containment.

The strongest positives, clear communication, patient guidance, and staff who educate rather than rush, are the core offset to the legitimate concerns that appear in the reviews. Families report that the best caregivers explain care options in practical terms, help residents navigate decisions without pressure, and stay available for questions long after a conversation begins. This level of attentiveness translates into tangible benefits: smoother move-ins, more accurate care planning, and a higher likelihood that residents feel understood and respected day to day. When staff build a rapport and maintain momentum on routine tasks, care coordination, activity participation, dining preferences, the routine experience becomes predictable and reassuring for families navigating transitions. Those benefits tend to soften the sting of occasional service gaps that environments with more variability can exhibit.

That said, the reviews also underscore real-world frictions to watch for. In a community with high person-to-person contact, consistency matters: turnover in leadership or frontline staff can ripple through daily life and responsiveness. A few voices point to uneven experiences across shifts or departments, suggesting an attentive family will want to meet the leadership team, review staffing patterns, and ask for a named point person for ongoing care coordination. Pricing transparency and service expectations are another area families should scrutinize early, ensure there is a clear, written outline of what is included in the base rate, what costs may arise for add-on services, and how billing adjustments are communicated. Observing operations with a critical eye, how requests are tracked, how quickly issues are resolved, and how staff communicate changes to families, will help separate a strong fit from a merely adequate one.

On a practical tour, prioritize questions that reveal daily life as lived by residents. Inquire about staff-to-resident ratios during peak hours, the cadence of care-plan reviews, and how memory-care or higher-acuity needs are met. Request to meet the same caregivers over time and observe a few interactions in common areas and during meals, these moments often reveal whether staff truly know residents, remember preferences, and respond with genuine warmth. Ask to see the activity calendar and dining menus, and discuss transportation, outings, and ad-hoc assistance. If possible, speak with several residents and families about their experiences with maintenance responsiveness, housekeeping reliability, and social programming. The more the tour feels like a real snapshot rather than a scripted presentation, the clearer the fit will be.

The verdict for Encore at Lake Grove centers on a deliberate calculation: the community shines for families who want a warm, person-centered environment with caregivers who demonstrate patience, clarity, and personal engagement. It is a strong choice for residents who thrive on social connectivity, routine familiarity, and a care team that makes complex decisions feel approachable. For families prioritizing aggressive cost control, or for those whose loved one requires medical supervision beyond what the community reliably provides on-site, alternatives may offer better alignment. The recommended path is a structured, comparative visit plan: tour with the director of care, request a candid read on staffing stability, ask for a sample care plan and budget outline, and arrange a short-term trial if possible. In those steps lies the clearest forecast: Encore at Lake Grove is a compelling match for the right family, one that values heartfelt service and dependable caregivers as the core of daily life.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Amenities

  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Island - MacArthur (5 miles away) Long Island - MacArthur (5 miles away)

Care Services

  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Description

Encore at Lake Grove in Lake Grove, NY is a vibrant and welcoming assisted living community that offers a range of amenities and care services to enhance the lives of its residents. With a focus on providing a comfortable and convenient living environment, Encore offers telephone and Wi-Fi/high-speed internet access throughout the community, ensuring residents can stay connected with loved ones and the outside world.

Care services at Encore include meal preparation and service, ensuring that residents receive delicious and nutritious meals tailored to their dietary needs. The dedicated staff also assists with medication management, providing peace of mind for both residents and their families.

Dining at Encore is a delightful experience, with special attention given to accommodating dietary restrictions. Whether it's a preference for heart-healthy options or specific allergies or sensitivities, the culinary team at Encore ensures that every resident's needs are met.

One of the defining features of Encore is its excellent location. With 7 cafes, 2 parks, 16 pharmacies, 21 physicians, and 20 restaurants nearby, residents have easy access to various amenities and services within close proximity to the community. Additionally, transportation options are available for those who need assistance getting around town.

For seniors who enjoy cultural experiences, there are two theaters nearby that offer entertainment options such as movies, concerts, and live performances. In case of any medical emergencies or health concerns, there is a hospital conveniently located nearby as well.

Overall, Encore at Lake Grove strives to provide an enriching lifestyle for its residents by offering top-notch amenities and care services while being surrounded by numerous local amenities that cater to their unique needs and interests.

Nearby Places of Interest

Restaurants

  • Shake Shack (0.1 miles)
  • Red Lobster (0.3 miles)
  • Lake Grove Diner (0.3 miles)
  • Bahama Breeze (0.5 miles)
  • Miller's Ale House - Lake Grove (0.6 miles)
  • Applebee's (0.6 miles)
  • Burger King (0.7 miles)

Theaters

  • AMC Stony Brook 17 (0.3 miles)
  • Regal Ronkonkoma (3.3 miles)
  • Island 16 Cinema de Lux (5.2 miles)

Pharmacies

  • Duane Reade (0.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.5 miles)

Cafes

  • Starbucks (0.7 miles)
  • Nesconset Bagel Cafe (2.8 miles)
  • Student Activities Center (3 miles)
  • Crazy Beans (3.4 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.7 miles)
  • Starbucks (4.8 miles)

Physicians

  • Zwanger-Pesiri Radiology (0.9 miles)
  • Dr Denis O'Brien, MD (1.7 miles)
  • Endocrine Associates of Long Island (2.5 miles)
  • Stony Brook Cancer Center (2.5 miles)
  • ProHEALTH East End Eye (2.6 miles)
  • Zwanger-Pesiri Radiology Group (2.7 miles)
  • Branch Pediatrics (2.7 miles)

Hospitals

  • Main Lobby (2.7 miles)
  • St Catherine of Siena Medical Center (5 miles)
  • John T Mather Memorial Hospital (6 miles)

Parks

  • Avalon Park & Preserve (3.2 miles)
  • Selden Dog Park (4 miles)
  • West Meadow Beach (5.1 miles)

Transportation

  • LIRR - Ronkonkoma Station (4.4 miles)
  • Mid Island Air Service (5.8 miles)
  • Baggage Claim (5.8 miles)
  • Long Island MacArthur Airport (ISP) (5.8 miles)
  • TSA Security Check Point (5.8 miles)

Frequently Asked Questions

Where is Encore at Lake Grove?

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