297 North Ballston Avenue, Scotia, NY 12302
For more information about senior living options: (844) 490-3973
The staff were described as pleasant, with several aides singled out for their kindness, and the therapists did a nice job. The meals were reported as good. The facility provided plentiful physical therapy, helping residents regain mobility. There were regular in-house entertainments, including seasonal holiday parties and visiting musicians, and the staff were attentive and kind. Regular visits by internists, dentists, optometrists, and podiatrists supported comprehensive care. The N2 staff were appreciated for their dedication and care, and family members were grateful for the staff's efforts. One reviewer called the facility the best nursing facility they had experienced, reflecting high satisfaction with care. For residents receiving hospice, the staff were courteous, kind, and extremely helpful to families.
The facility is severely understaffed, with medications missed, hygiene ignored, and residents left in soiled clothes for hours. The leadership is a disgrace and should be replaced; communication is nonexistent, leaving loved ones unattended in wheelchairs for hours. The staff are abusive or negligent, with a nurse unprofessional and rude to family and an aide telling a patient to pee herself. Residents do not receive timely medications, are left sitting in urine and feces for long periods, and showers can be infrequent. Dementia patients are exploited, care plans are overridden against families' wishes, and power of attorney can be challenged. There are safety concerns, including staff sometimes coming to work under the influence and reports of racial discrimination and hostility. Personal items and money frequently go missing, including theft of meals. The facility is described as inhumane and unsafe, with no air conditioning in some wings, consistently poor food, and even reports of molestation. Some reviews state residents are charged for higher-tier care yet receive only lower-tier care.Baptist Health Nursing And Rehabilitation Center in Scotia is best suited for families seeking short-term skilled rehabilitation where proactive, hands-on oversight from loved ones can be maintained. The facility can deliver meaningful PT and OT progress for patients recovering from strokes or surgeries when care teams are engaged, meals are reasonably solid, and there is administrative support aiding transitions to higher levels of care. It is not a clear-cut fit for those wanting a consistently high standard of long-term comfort, sustained daily oversight without frequent family involvement, or a facility with uniformly reliable staffing.
Those who may want to consider alternatives include families prioritizing unwavering safety, predictable medication administration, and consistently attentive staffing. Numerous reviews highlight serious, ongoing concerns about neglect, missed medications, hygiene lapses, and long gaps in response to call buttons. For a loved one with complex needs, dementia, or a history of falls, the pattern of inconsistent care and management missteps raises the risk that deterioration could occur during longer stays. In short, if reliable daily oversight and steadiness of care are non-negotiables, other options deserve serious consideration.
On the plus side, several accounts emphasize tangible, patient-facing benefits when the facility is at its best. Rehab teams can deliver substantial therapeutic gains, with stories of effective physical therapy and meaningful recovery. Dishes and dining experiences sometimes rise above expectations, and a handful of aides and nurses have earned reputations for genuine kindness and competence. Regular medical oversight - internists, dentists, podiatrists - appears in some visits, and administrative staff can help families navigate billing and transitions, which can smooth the move to an assisted living setting when rehab ends. For hospice or end-of-life scenarios, private spaces and attentive nursing contact are frequently noted as meaningful positives.
The most damaging and persistent cons, however, center on understaffing, inconsistent care, and management gaps. Reports of medications missed, hygiene ignored, and residents left in soiled conditions appear repeatedly. Communication problems between shifts, a disjointed care plan, and a culture described as unresponsive or even dismissive toward family input undermine trust. Multiple accounts describe abuse implications, neglect during medication administration, and safety lapses that put residents at risk, with some families resorting to state oversight or emergency transitions. The combination of staffing volatility, turnover, and reported incidents creates a fragile environment where even well-meaning staff may struggle to maintain consistent quality.
For families evaluating options, a focused, proactive approach is essential. Schedule a comprehensive tour during peak activity times, including evenings and weekends, to observe response times and accountability. Request current staffing ratios, and ask to speak with the director of nursing about policies for medication administration, call-button response, and routine hygiene care. Demand access to recent state inspections and any corrective action plans. Bring up care coordination concerns early: insist on a clear, written plan with goals, daily staffing assignments, and regular progress updates. If a loved one requires long-term, steady caregiving, or if transparency and dependable daily care are non-negotiable, this community may fall short of expectations.
Bottom line: Baptist Health Nursing And Rehabilitation Center can be a viable option for short-term rehab when families are actively involved and the patient's needs align with the facility's strongest capabilities. Yet the recurring themes across reviews - missed meds, hygiene lapses, communication failures, and serious concerns about staffing and leadership - make alternatives appealing for many families. The decision hinges on tolerance for risk and the capacity to supervise care closely; for those seeking consistency, reliability, and ongoing compassion without constant oversight, a different facility is likely the wiser choice.
262 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albany Cty (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Baptist Health Nursing And Rehabilitation Center in Scotia, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
Residents at Baptist Health can take advantage of various amenities to enhance their comfort and enjoyment. They can visit the beauty salon to get pampered or relax in front of their favorite TV shows with the cable or satellite TV provided. The community operated transportation ensures that residents have access to outings and social events, while the computer center allows them to stay connected with loved ones online.
Meals are served in a beautiful dining room where restaurant-style dining is enjoyed by all. Private bathrooms offer convenience and privacy, while housekeeping services ensure that residents can maintain a clean and tidy living space. The fully furnished accommodations provide a comfortable home-like environment, while outdoor spaces such as gardens offer opportunities for relaxation and fresh air.
Baptist Health also offers a range of care services to support its residents' well-being. With 24-hour call system and supervision, assistance with daily living activities such as bathing, dressing, and transfers are readily available. Residents with diabetes or special dietary restrictions will receive appropriate meal preparation and service as per their needs. Medication management is provided to ensure proper administration of medications, while mental wellness programs promote emotional health.
The community promotes an active lifestyle through various activities offered on-site. Fitness programs cater to those who wish to stay physically fit, while planned day trips allow residents to explore new places and engage in exciting experiences. Resident-run activities foster social connections within the community, while scheduled daily activities provide entertainment options.
In addition, Baptist Health's convenient location provides easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, and hospitals.
Overall, Baptist Health Nursing And Rehabilitation Center offers a comprehensive assisted living experience that prioritizes the comfort, well-being, and engagement of its residents.
Baptist Health Nursing And Rehabilitation Center is located at 297 North Ballston Avenue, Scotia, NY 12302 in Schenectady County, New York
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