Baptist Health Nursing And Rehabilitation Center is a nursing home community in Scotia, NY.
Information last verified:
297 North Ballston Avenue, Scotia, NY 12302
For more information about senior living options: (866) 208-4318
Several residents and families describe medication and hygiene lapses that harmed care.
A recurring concern is that medications were not given as scheduled or were handled incorrectly, including missed treatments and dosing problems described by reviewers. Multiple reviews also mention hygiene issues such as residents left sitting in soiled clothes, ignored call buttons, and delays related to bathing.
Many reviewers describe staff who are kind and responsive.
While some reviews are very negative about overall care, several others highlight aides, nurses, and other staff as pleasant, attentive, and respectful. Positive comments include reports of clean rooms, good medical support, and caregivers who made families feel comfortable during visits.
Food reviews vary widely from good meals to reports of cold or inedible service.
Some reviewers say meals were good and plentiful, and others describe better-than-expected food during rehab. Other comments sharply disagree, citing food served cold, sandwiches or vegetables arriving unappetizing, and even items described as inedible or served wrong.
Therapy experiences range from strong PT help to reports of limited or missing sessions.
Positive reviews describe meaningful physical therapy and occupational therapy support, including someone who credited PT&OT for regaining walking after a health event. A few reviews go the other direction, saying they did not receive the PT they expected or that therapy was not happening as needed.
Some families report poor communication and slow responses to requests.
A recurring complaint is that call buttons and requests for help were not answered promptly, with families describing long waits even when staff passed by. Several reviewers also mention difficulty getting timely follow-up from clinicians, including not receiving returned calls or medication-change updates.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
262 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Albany Cty (10 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesBaptist Health Nursing And Rehabilitation Center is located at 297 North Ballston Avenue, Scotia, NY 12302 in Schenectady County, New York
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