Baptist Health Nursing & Rehab in Scotia, NY

Pros

• They were pleasant, especially the aides.
• The food was good.
• The therapists did a nice job.
• They provided plentiful physical therapy.
• They had regular visits by an internist, dentist, optometrist, and podiatrist.
• The financial/admin staff were very helpful with billing and insurance matters, including transitions to assisted living.
• The staff were wonderful with all the residents.
• The hospice staff were courteous, kind, and extremely helpful, going out of their way to make families comfortable.
• Suzanna, an aide, was highly competent and kind.
• They offered private visit locations and family dinners on the grounds.
• They hosted seasonal holiday parties and visiting musicians for in-house entertainment.

Cons

• The facility is neglectful and severely understaffed; medications are missed and residents are left in soiled clothes for hours.
• The leadership is a disgrace and incompetent; communication is nonexistent, leaving loved ones unattended in wheelchairs for hours.
• Some staff members are abusive, negligent, and unprofessional, including a nurse screaming at a patient and an aide telling a patient to pee herself.
• The kitchen is horrible and the food is often cold or poorly served; the water is reported as contaminated.
• The place is so problematic that reviewers warn families not to send their loved ones here.
• It has been described as a nightmare and even like a jail, with basic care such as showers and timely meds not consistently provided.
• There are reports of bedsores, patients left in their own waste, and personal belongings going missing or being stolen.
• There are serious accusations including molestation, neglect, and discrimination, suggesting a pattern of harmful misconduct.

Review

This community is best suited for families seeking short-term post-hospital rehabilitation for a loved one who can be closely supervised by an engaged caregiver and who prioritizes access to physical therapy and medical oversight. It can work for residents who have a reliable family or designated advocate to monitor care and push for timely medications, consistent hygiene, and swift response to needs. However, those who require steady, high-touch, day-to-day supervision without constant oversight from relatives or paid aides should consider alternatives. The facility does not consistently deliver the reliable care expected in a facility of this level, and that reality should guide the initial decision.

The overall signal from the reviews is a striking contrast between isolated positive reports and widespread, persistent concerns about safety and quality. On the positive side, some families note effective physical therapy, good meals, and attentive aides or therapists, with regular medical oversight by an internist and other specialists. A handful of residents found staff who were compassionate and responsive, and several reviewers credited social workers and billing staff with helpful, constructive support during transitions. Yet these appreciative anecdotes sit uncomfortably against a chorus of accounts describing missed medications, neglect, under-staffing, and blunt, sometimes hostile behavior from staff and administration.

The strongest, recurring red flags involve safety and daily care: medications allegedly not given on time, hygiene neglected, residents left in soiled clothing for hours, and inadequate supervision that can lead to falls or delays in needed assistance. Several reviews recount long waits at call bells, unaddressed bathroom needs, and lapses in showers or basic grooming. The atmosphere of administration and leadership is repeatedly critiqued as ineffective or uncaring, with claims that communication breaks down between shifts and that privacy and dignity suffer as a result. Complaints extend to bedsores, inconsistent pain management, and even reports of theft or disrespect toward residents and families. Even some reviews praising rehabilitative potential acknowledge the disruption caused by frequent staff turnover, staffing gaps, and low morale.

In weighing the pros against the cons, the gains from rehab services and some personable staff do not reliably offset the core safety and quality concerns. The most meaningful advantages - vigorous physical therapy, access to multiple medical professionals, and the social/therapeutic activities - can be partially realized only if a vigilant family presence or advocate can insist on timely med passes, clean rooms, prompt responses, and ongoing care adjustments. The cons, however, reflect systemic issues: persistent understaffing, inconsistent care, poor housekeeping, and leadership problems that cast doubt on whether these gains will be sustained day in and day out. For families without the capacity to supervise around the clock, the risk becomes unacceptable.

For families evaluating options, a cautious approach is essential. If choosing this facility, plan for heavy, hands-on involvement: request daily med-pass confirmation, insist on a clear shower and hygiene schedule, tour the rehab gym at different times to assess consistency, and probe for staffing ratios and turnover. Verify recent state inspection outcomes and seek firsthand views from multiple families with current residents. If the priority is reliable long-term care, or if the loved one has high dependence on consistent caregiving, alternatives with stronger staffing stability and documented quality metrics should be pursued. Hospice or post-acute residents who require continuous, compassionate engagement may fare better elsewhere unless robust oversight accompanies any admission.

In the end, Baptist Health Nursing & Rehab demands a frank admission: it can support rehabilitation goals under the right conditions, but the pervasive quality and safety concerns make it an option families pursue only with a plan for vigilant oversight and a clear exit strategy. For those seeking predictable, high-quality daily care over the long haul, alternatives with proven staffing stability, better hygiene and safety records, and more reliable medication administration are strongly recommended. If a decision hinges on the need for consistent, compassionate care without guaranteed oversight, look elsewhere and reserve Baptist Health Nursing & Rehab as a last resort or a tightly supervised, time-limited rehab option.

The neighborhood of Scotia, New York offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple parks nearby such as Collins Park and Indian Meadows Park, residents have opportunities for outdoor activities and relaxation. The area also has several pharmacies within a few miles, making it easy to access medications and other healthcare needs. In terms of dining options, there are various restaurants like J&T's Family Cafe and Subway for enjoyable meals. Additionally, transportation options are readily available with the Schenectady Amtrak Station and Albany International Airport located nearby. For medical care, there are reputable physicians' offices like Ortho NY and hospitals such as Ellis Hospital in close proximity. Lastly, places of worship like St Edward's Church provide spiritual support for those seeking a connected community within Scotia.

Parks

• Collins Park (0.6 miles)
• Indian Meadows Park (3.7 miles)
• Clifton Gardens Park (8.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Market 32 (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• J&T's Family Cafe (0.7 miles)
• Dairy Circus (0.7 miles)
• Jumpin' Jack's Drive-In (0.7 miles)
• Subway (1.2 miles)
• KFC (1.3 miles)
• Wendy's (1.4 miles)
• The Shaker And Vine (1.4 miles)

Transportation

• Schenectady Amtrak Station (1.5 miles)
• National Car Rental (9.6 miles)
• Albany International Airport (ALB) (9.6 miles)
• Terminal B (9.6 miles)
• Southwest Airlines (9.6 miles)

Cafes

• Villa Italia (1.6 miles)
• Panera Bread (2.8 miles)
• Starbucks (4.1 miles)
• Uncommon Grounds (9.1 miles)
• Mocha Lisa's Caffe (9.2 miles)
• Starbucks (9.2 miles)

Physicians

• Ortho NY (1.7 miles)
• Capitalcare Medical Group (2.3 miles)
• Schenectady Urological Associates PC (2.6 miles)
• Fox & Schingo Plastic Surgery (2.8 miles)
• ImageCare Niskayuna (3.5 miles)
• Sukumaran, Sunitha: Sunitha Sukumaran (3.9 miles)
• Scotia-Glenville Family Medicine (4.8 miles)

Hospitals

• Ellis Hospital (2.3 miles)
• Sunnyview Rehabilitation Hospital (2.3 miles)
• Bellevue Woman's Care Center (4.8 miles)

Places of Worship

• St Edward's Church (8 miles)