Riverview Manor

Cons

• They take forever to repair things.
• The security people are rude.
• There appears to be only office staff in one building.
• The mice are so bad they reach the upper floors.
• The halls reek of pot so badly that it leaks into apartments.
• For non-smokers, it is not enjoyable at all.

Review

A string of complaints paints a picture of a living situation that many residents clearly find frustrating and unacceptable. Across the comments, the threads come together around a few core themes: slow or unreliable maintenance, unhelpful or abrasive security staff, and a cascade of problems from pests to pervasive odors. Taken together, they sketch a residence where basic comforts and safety feel elusive to those who live there.

First, the maintenance side of life in this place seems chronically behind schedule. The writers describe repairs as something that "take forever," leaving residents waiting far longer than they should for fixes that should be routine. This isn't framed as a one-off delay but as a persistent pattern - issues crop up, promises are made, and the turnaround never seems to meet the urgency residents expect. The implication is that problems linger, inconveniencing tenants and eroding trust in the property's upkeep.

Another major thread concerns the security presence and demeanor. The security staff are characterized as rude, a detail that matters because it touches on how safe and welcome residents feel in their own building. Compounding this is the observation that it seems the property's security infrastructure is limited: "They only appear to have office staff in one building." Such a note suggests uneven coverage and a sense that some parts of the property might be left less protected or less attended to than others, which can heighten residents' anxieties about safety and oversight.

Pest problems are highlighted with striking intensity. The mice issue is described as severe, to the point that pests are present on upper floors as well as lower ones. This is not treated as a minor annoyance but as a pervasive problem that touches multiple levels of the building. The presence of mice can affect comfort, health, and perceived cleanliness, and the repetition of this concern across floors signals a systemic pest control challenge rather than isolated incidents.

Odor problems compound the dissatisfaction in a particularly intrusive way. The halls are said to reek of marijuana so strongly that the smell can seep into individual apartments. The phrasing makes clear that this is not a limited nuisance but something that travels beyond common areas into private living spaces. For some residents, this dynamic is framed as tolerable only for those who smoke; for non-smokers, it is anything but acceptable, cutting into the enjoyment and livability of their homes.

Adding to the air quality concerns is a personal and persistent complaint about cigarette smoke infiltrating living spaces. One resident explicitly states that they are not a smoker and still experience "my place stinks of cig smoke," with the smell seemingly resistant to any efforts to remove it. This line captures a frustrating irony: even residents who do not smoke end up contending with odors that alter their private environment, suggesting deficiencies in ventilation, building sealing, or shared-air management.

Taken together, these points sketch a picture of a property where several fundamental expectations - timely repairs, courteous and effective security, reliable pest control, and clean, odor-free interiors - are not being met. The experiences described imply that residents contend with a cycle of inconveniences and discomfort that detracts from daily life and overall satisfaction. It's not just one issue; it's a constellation of problems that collectively undermine comfort, safety, and the sense of a well-managed home.

In summary, the overarching sentiment echoes a frustration with multiple fronts of management and operation. Maintenance delays leave issues lingering; security presence and tone feel lacking; pests invade across floors; and odors from smoking common areas intrude into private apartments. For residents who are trying to make a home in this setting, these cumulative challenges appear to create a living environment that is difficult to endure and difficult to relax in, with odors and pests amplifying the sense of dissatisfaction. The reviews collectively point to a need for comprehensive improvements across maintenance responsiveness, security practices, pest management, and air quality control to restore a sense of comfort and trust in the property.

This area of Rochester, New York is a convenient and bustling location with easy access to essential amenities such as pharmacies, restaurants, parks, physicians, places of worship, cafes, transportation services, and hospitals. The proximity of several pharmacies ensures that medication needs can be easily met, while a variety of dining options offer diverse culinary experiences. Nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the presence of reputable physicians and hospitals in the vicinity ensures quality healthcare services are readily available. Overall, this area provides a well-rounded environment for senior living with convenient access to essential services and recreational activities.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.5 miles)
• Wegmans (2.6 miles)
• Faris Pharmacy (2.6 miles)
• Wegmans (2.6 miles)
• Walgreens (2.6 miles)

Restaurants

• Pelican's Nest Restaurant (0.7 miles)
• Bill Gray's (0.9 miles)
• Abbott's Frozen Custard (1 miles)
• O'Loughlin's Silk Restaurant (1 miles)
• McDonald's (1.6 miles)
• Irondequoit Beer Company (2.6 miles)
• Bill Gray's (2.6 miles)

Parks

• Ontario Beach Park (1.1 miles)
• Bristol Play Area (1.8 miles)
• Basil A. Marella Park (3 miles)
• Seneca Park (3.3 miles)
• Durand Eastman Beach (5.9 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (6.3 miles)

Physicians

• Parkway Pediatrics & Adolescent Medicine (2.7 miles)
• Rochester Regional Health Laboratories (2.8 miles)
• Greater Rochester Internal Medicine (3 miles)
• East Ridge Family Medicine (3.5 miles)
• Irondequoit Pediatrics (3.5 miles)
• Flaherty Family Medicine (3.7 miles)
• Vega Chiropractic and Wellness (3.7 miles)

Places of Worship

• Hope Lutheran Church (4 miles)
• Greece Baptist Church (4.5 miles)
• St Lawrence Church (6 miles)

Cafes

• Starbucks (4.1 miles)
• Tim Hortons (4.1 miles)
• Oriens Cafe (4.3 miles)
• New Roots Coffee House (4.7 miles)
• New City Cafe (6 miles)
• Java's Cafe (6.1 miles)
• Ugly Duck Coffee (6.1 miles)

Transportation

• Amtrak (5.6 miles)

Hospitals

• Unity Perinatal Medicine (5.7 miles)
• Strong Memorial Hospital (6.1 miles)