Waters Edge At Port Jefferson For Rehab And Nursing

Pros

• The facility is immaculate, providing a bright and cheerful environment for residents.
• Staff interactions are described as pleasant, attentive, and responsive to residents' needs.
• Residents participate in a wide variety of activities, with an extensive schedule published for their enjoyment.
• Many reviewers noted improvements in the health and happiness of their loved ones since being admitted to Water's Edge Rehab and Nursing Center.
• The nursing staff is recognized as experienced, well-trained, and diligent in providing care to the residents.

Cons

• The facility is consistently understaffed, with a high patient-to-aide ratio leading to neglectful care.
• Many patients experience rudeness and abusive behavior from the staff, including being called lazy and ignored when calling for assistance.
• The food provided is described as cold, tasteless, and unacceptable, prompting families to bring in their own meals.
• There are frequent issues with communication, such as unanswered call bells and unmet dietary needs.
• The cleanliness of the facility is considered only average, with some residents noting that it does not meet their expectations.
• Residents who require more attention and care are often overlooked or ignored due to the lack of adequate staffing.
• Despite friendly interactions from some staff members, promises made regarding patient care are frequently unfulfilled.

Review

The experiences shared by families of residents at various rehabilitation and nursing centers illustrate a stark contrast in the quality of care provided, especially between Waters Edge Rehab and Nursing Center at Port Jefferson and other facilities. While some reviewers have praised Waters Edge for its cleanliness, attentive staff, and overall positive environment, others have recounted distressing accounts of neglect, rudeness, and inadequate food at different facilities. The overarching theme reveals an urgent need for accountability and improvement in standards across nursing homes.

Residents’ families reported that at Waters Edge, the atmosphere was friendly and welcoming. Many noted the facility's immaculate condition, which contributed to their peace of mind regarding their loved ones' well-being. One family member highlighted how their relative appeared healthier than ever before and expressed appreciation for the staff’s efforts to ensure residents were clean and engaged in activities. Despite minor issues such as delays in phone responses due to staffing shortages—an increasingly common challenge—the overall sentiment was one of gratitude for the quality care provided.

In stark contrast, several reviews from different facilities painted a bleak picture where neglect seemed prevalent. Families expressed grave concerns over understaffed environments where aides struggled to meet the needs of twenty patients simultaneously. Reviews described situations where call bells were ignored or even taken away from residents to prevent them from signaling for help. Those caring for loved ones in these environments reported instances of abusive behavior from some staff members who allegedly belittled residents and dismissed their pleas for assistance.

Food quality emerged as a recurring issue across both positive and negative reviews. While some families appreciated the nourishment served at Waters Edge—highlighting generous portions that residents could hardly finish—others confronted horror stories about subpar meals offered elsewhere. Reports indicated that food served in certain facilities was cold, bland, unappetizing, or simply unsuitable for dietary restrictions required by specific individuals. Such discrepancies underscore an alarming inconsistency within nursing homes concerning something as vital as nutrition.

Regarding room conditions and resident activities, opinions varied widely but hovered around mediocrity in many cases outside of Waters Edge. Some respondents noted that while rooms were generally cleaned promptly after any accidents occurred, they lacked personal touches that might enhance comfort during recovery or long-term stays. Scheduled activities existed but were often perceived as superficial rather than genuinely enriching experiences tailored to individual patient needs.

Overall performance ratings reflected serious ethical concerns about professionalism among staff members at certain locations compared with commendable reports from Waters Edge employees who demonstrated strong communication skills alongside patient-centered care priorities. Frequent complaints about lackluster responses toward patient needs pointed towards deeper systemic issues within struggling facilities that left vulnerable adults feeling isolated or devalued rather than respected patrons receiving necessary support.

In conclusion, while there are glowing accounts of caregiving excellence found at places like Waters Edge Rehab and Nursing Center at Port Jefferson—with remarks emphasizing compassionate treatment coupled with supportive engagement—other establishments must strive to elevate their service standards significantly by addressing key areas such as staffing levels consistent responsiveness training improvements surrounding food provision practices if they hope ever achieve similar accolades amongst committed families seeking only what’s best for loved ones entrusted into their care.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• Echo Pharmacy (3.8 miles)
• CVS Pharmacy (4.1 miles)

Physicians

• Dr Steve Nenninger, NMD, ND, CDN (0.6 miles)
• Pediatric Cardiology Of Long Island PC (0.8 miles)
• Long Island Pediatric Ophthalmology (0.9 miles)
• OCLI Vision Port Jefferson (0.9 miles)
• Long Island Laparoscopic Surgery (1 miles)
• Port Jefferson Speech & Hearing (1.6 miles)
• Three Village Women's Health (2 miles)

Restaurants

• The Steam Room (0.8 miles)
• Chick-Fil-A (1.3 miles)
• McDonald's (1.3 miles)
• Se-Port Delicatessen (1.7 miles)
• Strathmore Bagels (2.1 miles)
• Fratelli's Bagel Express (2.4 miles)
• Green Tea Restaurant (3.1 miles)

Hospitals

• John T Mather Memorial Hospital (0.9 miles)
• St Charles Hospital (1 miles)
• Main Lobby (3 miles)

Cafes

• Starbucks (2 miles)
• Student Activities Center (3.1 miles)
• Crazy Beans (4.2 miles)
• Starbucks (4.7 miles)
• Starbucks (6.8 miles)
• Nesconset Bagel Cafe (8.1 miles)

Parks

• Heritage Park (3.2 miles)
• Selden Dog Park (3.4 miles)
• West Meadow Beach (3.9 miles)
• Avalon Park & Preserve (4.3 miles)

Theaters

• AMC Stony Brook 17 (5.1 miles)
• Regal Ronkonkoma (7.3 miles)
• Island 16 Cinema de Lux (8.2 miles)

Transportation

• Suffolk Transportation Coram (5.7 miles)