John T Mather Memorial Hospital - TCU

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  • Interior

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  • Building

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  • Architecture

    A modern glass corridor with a sleek design, featuring an elongated perspective and natural light.

  • Trees

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  • Landscaping

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  • Garden

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  • Entrance

    A two-story residential building with a white exterior and an entrance leading to a mailbox.

  • Artwork

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  • Outdoor

    Exterior view of Mather Hospital featuring healthcare professionals.

  • Healthcare

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John T Mather Memorial Hospital - TCU

75 North Country Road, Port Jefferson, NY 11777

For more information about senior living options: (844) 490-3973

3.4 from 100 reviews
5 stars
55
4 stars
2
3 stars
3
2 stars
4
1 stars
36

Skilled Nursing Facility

Overall Review of John T Mather Memorial Hospital - TCU

Pros

  • pro The staff at Mather are the best and deliver care off the charts.
  • pro Mather Hospital staff are credited with giving a mother a second chance at life through exceptional care.
  • pro The security guards at Mather are great people and a pleasure to interact with.
  • pro The staff were kind, attentive, and caring with infants and families.
  • pro The care at Mather was second to none, especially in the ICU.
  • pro The ER and ICU teams provided outstanding, compassionate care.
  • pro The dining staff delivered delicious meals and went above and beyond to meet requests.
  • pro Dr. Michael Borrero delivered amazing care with outstanding bedside manner.
  • pro The 2 East team offered attentive, compassionate care and went above and beyond.
  • pro Mather is regarded as one of the best hospitals on Long Island with excellent customer service and patient care.

Cons

  • pro The reviewer described Sherry as the most unprofessional medical provider they've ever encountered.
  • pro Sherry overshared about her personal life and offered unsolicited medical advice, which the reviewer felt was inappropriate and unqualified.
  • pro The reviewer left the appointment confused and frustrated due to numerous assumptions about them and their health.
  • pro The reviewer described the hospital as the worst they've experienced, with rude doctors in both the psychiatric unit and general care, and would not recommend it.
  • pro The reviewer called the psych ward experience horrible and flushed the medicine down the toilet.
  • pro The reviewer claimed oxycodone was prescribed without informing them of the ramifications, including its use by a nursing mother with a newborn.
  • pro The reviewer threatened to file charges against many doctors and nurses, asserting they did not listen to the patient or family.
  • pro The reviewer reported missing prescription glasses and concerns about safeguarding personal belongings, with unclear liability.
  • pro Parking was difficult.
  • pro The reviewer would give zero to the hospital.

Review

Mather Hospital is repeatedly described as a place where care goes beyond routine medicine to feel truly personal. Across several accounts, patients and families emphasize that the staff - doctors, nurses, therapists, security, and even dining aides - approach every encounter with warmth, attentiveness, and a genuine commitment to healing. For families who live some distance away, the hospital becomes a trusted, go-to option on Long Island, and many express that the level of care they received was "off the charts." The overarching sentiment is one of gratitude for a team that treats patients like people first and patients' families like partners in care.

Several stories highlight frontline kindness with children and families. One reviewer arrived with their 11-month-old and found the staff to be especially careful and compassionate in how they handled everyone's emotions. A nurse connected with the family on a personal level, noting humor and familial bonds - sharing that he has younger brothers and using that moment to relate to the family while pushing the stroller to the room. The takeaway is that even small acts of consideration - tenderness, patience, and thoughtful attention to a family's fears - stayed with the patient and family long after the visit.

Longer hospital stays are described as life-affirming experiences thanks to a constellation of caregivers. A 12-day hospitalization, including an ICU stay, was marked by praise for specific physicians - Dr. A. Bhatti, Dr. M. Peterson, and Dr. M. Bilal - and for the ER team that first treated the patient. The ICU nurses - Maria, Kristen, Ralph, Sam - and the nurses and aides who supported daily recovery - Andrea, Shannon, Agnus, Courtney, Nicole, Lisa, Alexis - were repeatedly cited as dedicated and attentive. The care team extended beyond nursing to include Dr. Sindhu Gollapalli, whose daily energy and presence were noted as reassuring, and Helen, the dietitian, who helped manage nutrition during recovery. Even the physical therapy and occupational therapy staff, including a therapist named Zach, were thanked for helping the patient regain strength. The overall message from this group is that a coordinated, compassionate, and persistent care approach can leave patients feeling supported and hopeful during some of their darkest days.

Beyond individual caregivers, some patients singled out particular staff as exceptionally deserving of recognition. Two doctors and a nurse were described as so outstanding that they deserved formal acknowledgment or a reward. In the same vein, a patient specifically celebrated Dashawn Taylor and Meghan Bacon for their care, underscoring how individual clinicians and nurses can leave lasting impressions and reinforce why families trust Mather Hospital for complex or challenging medical journeys.

Not every review is uniformly glowing, and some share cautionary notes. A PT/OT experience in the lymphedema clinic was described as unprofessional and frustrating. The therapist was said to overshare about personal matters, offered unsolicited advice on diets and GLP-1 medications, and appeared unqualified to address the patient's concerns, leaving the patient with little value from the visit and a strong recommendation not to return. This contrasts with the generally high praise for other departments and staff, but it underscores that quality experiences can hinge on individual interactions and professional boundaries within specialty clinics.

There are also mixed and critical threads about other aspects of care. One account recounts a patient's positive ER experience but adds a cautionary note about a separate set of issues around a hospital stay, including concerns about medication practices and communication. The reviewer described a worrisome sequence involving prescription decisions and family input, suggesting that some interactions with physicians could have benefited from closer listening and clearer communication about risks. There were also mentions of negative experiences in the psychiatric ward and dissatisfaction with certain diagnoses when symptoms evolved, paired with a strong sense that some staff sometimes missed opportunities to listen to patients and their families. While these voices are not the majority, they highlight that the patient experience can vary by department and individual caregiver, and they call for ongoing attention to patient safety, consent, and transparent communication.

Interwoven with praise for medical teams is a thread about logistics and surroundings. Several reviewers singled out the hospital's dining staff, noting meals were consistently excellent and that the team went out of their way to accommodate requests and preferences. Parking was mentioned as a practical difficulty, a reminder that even in hospital settings where clinical care shines, operational realities can influence patient and family experiences. A note about safeguarding personal belongings during hospital stays also surfaced; one family's frustration with missing glasses and the absence of clear guidance about what patients sign upon admission pointed to a need for clearer processes and accountability in non-clinical moments.

Across these varied experiences, a unifying message stands out: Mather Hospital is widely seen as a place where compassionate care, highly skilled clinicians, and a patient-centered ethos coexist with the everyday complexity of running a hospital. Reviewers repeatedly celebrate the hospital's impact when it mattered most - during critical illness, major procedures, and recovery - while also acknowledging that the quality of care can hinge on individual interactions and system-wide communication. For many families, the hospital represents more than medical treatment; it is a trusted partner in healing, a place where dedicated staff can give patients a renewed sense of hope and a chance at a better life. In the end, gratitude for the care received - moderated by constructive reminders for improvement - remains the prevailing sentiment from those who have experienced Mather Hospital firsthand.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Island - MacArthur (10 miles away) Long Island - MacArthur (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The John T Mather Memorial Hospital - TCU in Port Jefferson, NY is an assisted living community that offers a range of amenities and care services for its residents. The facility provides a comfortable and fully furnished environment for its residents, with a dining room where they can enjoy their meals.

The community also features a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Additionally, move-in coordination is available to assist new residents with the transition process.

In terms of care services, the staff at John T Mather Memorial Hospital - TCU provide assistance with activities of daily living, such as bathing, dressing, and transfers. They also offer support in medication management and can accommodate special dietary restrictions, including diabetes diets. Meal preparation and service are provided to ensure that residents receive nutritious meals.

Residents of this assisted living community can engage in scheduled daily activities to keep themselves active and entertained. In the surrounding area, there are various amenities conveniently located nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.

Overall, the John T Mather Memorial Hospital - TCU in Port Jefferson, NY offers a comfortable and supportive environment for seniors in need of assisted living services.

Nearby Places of Interest

Hospitals

  • John T Mather Memorial Hospital (0.1 miles)
  • St Charles Hospital (0.6 miles)
  • Main Lobby (3.8 miles)

Physicians

  • Long Island Pediatric Ophthalmology (0.1 miles)
  • OCLI Vision Port Jefferson (0.2 miles)
  • Long Island Laparoscopic Surgery (0.6 miles)
  • Dr Steve Nenninger, NMD, ND, CDN (0.8 miles)
  • Pediatric Cardiology Of Long Island PC (1 miles)
  • Port Jefferson Speech & Hearing (1.1 miles)
  • Long Island Limousine Association (1.3 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.9 miles)
  • Echo Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.3 miles)

Restaurants

  • The Steam Room (0.9 miles)
  • Chick-Fil-A (1.1 miles)
  • McDonald's (1.2 miles)
  • Se-Port Delicatessen (2.5 miles)
  • Strathmore Bagels (3 miles)
  • Fratelli's Bagel Express (3.2 miles)
  • Inferno the Restaurant (3.7 miles)

Parks

  • Heritage Park (2.4 miles)
  • Selden Dog Park (3.6 miles)
  • West Meadow Beach (4.7 miles)
  • Avalon Park & Preserve (5.2 miles)

Cafes

  • Starbucks (2.9 miles)
  • Student Activities Center (4 miles)
  • Crazy Beans (5 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.9 miles)
  • Starbucks (8.6 miles)
  • Nesconset Bagel Cafe (8.8 miles)

Transportation

  • Suffolk Transportation Coram (5.5 miles)

Theaters

  • AMC Stony Brook 17 (5.8 miles)
  • Regal Ronkonkoma (7.8 miles)
  • Island 16 Cinema de Lux (8.4 miles)

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