John T Mather Memorial Hospital - TCU in Port Jefferson, NY
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75 North Country Road, Port Jefferson, NY 11777
For more information about senior living options: (844) 490-3973
The staff at Mather Hospital are the best, delivering care that is off the charts. Mather Hospital gave a mother a second chance at life thanks to exceptional doctors, nurses, and staff. Mather is one of the best hospitals on Long Island, with excellent patient care. The ER and ICU teams are compassionate, attentive, and professional, making patients feel safe. The 2 East team, including Dr. Borrero, provided outstanding care with exemplary bedside manner. The nursing staff and aides are the hospital's backbone, consistently going above and beyond. The dining/kitchen staff provide outstanding service, ensuring patients are well cared for. The facility is clean, well-equipped, and efficiently run, with top-notch care across departments.
One reviewer described it as a "pathetic circus of nurses and doctors" that tell patients to "man up," showing a severe lack of empathy. Another reviewer called the hospital "the worst hospital ever," saying the nurses are psycho and the staff are non-responsive and focused on billing. A critic claimed the doctors were horrible with communication and explanation, and that the nursing staff had uniformly negative attitudes. There were multiple complaints of long ER wait times, with patients waiting hours to be seen and some leaving in worsening pain. Some reviews cited misdiagnosis and unsafe medication practices, including prescriptions given without proper warnings. One reviewer felt they could not be by a loved one's side during recovery, calling the experience unacceptable.This hospital is best suited for families that prioritize urgent, life-saving care delivered with exceptional bedside attention and a proven track record in complex surgeries and cardiology, all within a reasonable radius. It is particularly a good fit for those who want a local option where nurses and aides are repeatedly praised for warmth, perseverance, and hands-on support. For post-acute recovery and orthopedic or vascular work, the care teams often deliver tangible, patient-centered outcomes when families advocate alongside clinicians. Those seeking consistently flawless communication, uniform staffing, and rock-solid non-emergency care may want to compare nearby facilities before committing.
The strongest, most reliable positives center on the nursing and frontline staff. Across many reviews, nurses, aides, and support personnel are repeatedly described as compassionate, attentive, and truly dedicated to patient comfort. Emergency Department responses can feel swift and decisive, and patients repeatedly credit physicians and surgeons with skillful, confident leadership. When the team is aligned, the care experience shines - from pre-op through recovery, with several accounts of successful joint replacements, spine procedures, and acute interventions that left families grateful and confident they were in the right hands. The dining and therapeutic services also show up positively in multiple narratives, underscoring a level of everyday attentiveness that many families value.
Yet the experience is not uniformly smooth, and the main drawbacks echo across a substantial portion of reviews. Inconsistent communication from doctors, mixed bedside interactions, and reports of staff frustration or rigidity in certain moments create a jagged experience for some families. Long ER wait times and concerns about discharge planning or follow-up can leave caregivers feeling stranded, especially when test results or treatment plans arrive late or without clear explanation. There are credible complaints about rude or unconcerned moments from some staff, and a few accounts describe gaps in basic logistics - things like belongings, room updates, or timely pain control - that color the overall impression. This variability means outcomes are highly dependent on which team members are on duty.
Despite the negatives, the key clinical strengths do offset many of the drawbacks for specific scenarios. When emergencies arise or definitive surgical care is required, the hospital's clinicians frequently deliver life-saving intervention with pace and expertise that patients and families can trust. Dedicated units and specialized teams (notably in orthopedics, cardiology, and ER) can produce outstanding results, and the backbone of the experience - nurses and aides who stay compassionate under pressure - remains a consistently strong asset. For patients who can benefit from immediate, hands-on care and who can navigate the system with a proactive approach (asking questions, requesting a patient advocate, and coordinating with the care team), the upside significantly outweighs the downsides.
For families deciding where to place trust, this facility makes sense if emergency readiness and surgical excellence are non-negotiables and proximity is a priority. It is less ideal for those who place a premium on uniformly smooth interactions, predictable non-emergency experiences, and consistently strong follow-through after testing or discharge. Alternatives nearby - such as Stony Brook or Huntington facilities within the same region - may offer more uniformity in non-urgent care, slightly steadier communication, or different staffing rhythms. In any case, engaging a patient advocate, confirming the specific physicians involved in an upcoming stay, and clarifying discharge plans ahead of time can meaningfully shape the experience.
Bottom line: Mather Hospital stands out as a locally accessible center where high-stakes care and deeply compassionate frontline support often translate into life-changing outcomes. For families facing acute events or planned major procedures, the clinical talent and nursing dedication provide a compelling case to choose this hospital. However, recognize that patient experiences can hinge on day-to-day staffing and communication dynamics. Those prioritizing steady consistency across all encounters should approach with clear expectations, prepared questions, and a plan to engage hospital resources - knowing that in urgent care and complex surgery, this community can deliver exceptional results when the care team is aligned.
16 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The John T Mather Memorial Hospital - TCU in Port Jefferson, NY is an assisted living community that offers a range of amenities and care services for its residents. The facility provides a comfortable and fully furnished environment for its residents, with a dining room where they can enjoy their meals.
The community also features a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Additionally, move-in coordination is available to assist new residents with the transition process.
In terms of care services, the staff at John T Mather Memorial Hospital - TCU provide assistance with activities of daily living, such as bathing, dressing, and transfers. They also offer support in medication management and can accommodate special dietary restrictions, including diabetes diets. Meal preparation and service are provided to ensure that residents receive nutritious meals.
Residents of this assisted living community can engage in scheduled daily activities to keep themselves active and entertained. In the surrounding area, there are various amenities conveniently located nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.
Overall, the John T Mather Memorial Hospital - TCU in Port Jefferson, NY offers a comfortable and supportive environment for seniors in need of assisted living services.
John T Mather Memorial Hospital - TCU is located at 75 North Country Road, Port Jefferson, NY 11777 in Suffolk County, New York
John T Mather Memorial Hospital - TCU on seniors.fyi includes 10 photos including images showing building, outdoor, interior, healthcare, parking, trees, architecture, entrance, and more.
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