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The Grand Rehabilitation And Nursing At Pawling

The Grand Rehabilitation And Nursing At Pawling is a nursing home community in Pawling, NY.

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The Grand Rehabilitation And Nursing At Pawling

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  • Interior

    A well-lit gym room featuring exercise bikes and a workout area.

  • Bedroom

    A cozy bedroom with a neatly made bed, nightstand, and chair.

  • Windows

    A spacious game room with a shuffleboard table, featuring large windows and multiple seating areas.

  • Exercise Equipment

    An elderly woman engages in a therapy session with a healthcare worker assisting her on exercise equipment.

  • Office

    Two women collaborating and discussing information on a tablet in an office setting.

  • Healthcare

    Logo of The Grand Rehabilitation and Nursing at Pawling.

  • Rehabilitation

    A physical therapy room equipped with parallel bars and steps for rehabilitation exercises.

9 Reservoir Road, Pawling, NY 12564

For more information about senior living options: (866) 208-4318

3.7 from 165 reviews
5 stars
78
4 stars
38
3 stars
10
2 stars
2
1 stars
37

Overall Review of The Grand Rehabilitation And Nursing At Pawling

common

Staff support is a mixed story

Residents and families describe both very attentive staff and serious lapses.

Many reviewers describe caring, responsive help from nurses, CNAs/aides, therapists, and unit staff, along with frequent progress and kindness during daily care. At the same time, other reviews describe staffing shortages, call-button delays, and instances where residents or families felt needs were not met, including on weekends or evenings. Even when reviews are overall positive, some mention communication or staffing coverage as an area that can be inconsistent.

differentiator

Therapy drives many positives

Physical and occupational therapy is repeatedly described as effective and skillful.

A large portion of reviews credit PT and OT teams with helping residents make progress, including returning toward independence and better mobility. Residents and families also mention therapists communicating goals and working step-by-step, and some specifically highlight the rehab department as a reason they’d recommend the facility. The community also offers a range of rehab-focused care services, including meal preparation and support tied to daily functioning, which aligns with how therapy-focused stays are described.

common

Activities keep residents engaged

The activities program is frequently described as warm and engaging.

Reviews repeatedly mention onsite activities, games, religious services, and community-sponsored events, with several naming the activities team members for being thoughtful and supportive. Some families also describe accommodations for staying connected during periods when visiting was limited, including FaceTime and window visits arranged through activities. This matches the community’s emphasis on scheduled activities and resident-run options.

caveat

Dining quality and plans get mixed

Dining earns praise from some residents but concerns from others.

Several reviewers say meals are enjoyable and that residents eat well, while others describe food that falls short—such as being served without the right preferences or simply not tasting good. There are also complaints about meal planning and how special dietary needs are handled, including concerns about menu changes and serving choices. The community provides meals and room service and supports special diets, but reviews suggest execution can vary by situation and unit.

caveat

Care communication and staffing are debated

Some families report breakdowns in communication and staffing coverage.

Alongside positive accounts, multiple reviews describe delays in responses, difficulties reaching staff, and inconsistent follow-through—especially during nights, weekends, or when residents needed urgent help. Other negative reviews point to problems with medication delivery, care coordination, or discharge-related planning. The community does offer high-level nursing support services in its care offering, but reviews indicate those supports are sometimes perceived differently across units or times.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 122 resident community capacity 122 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Tai Chi Tai Chi
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Nearby Places of Interest

Parks

  • Lakeside Park (0.5 miles)
  • Thomas J Boyce Park (5.3 miles)
  • Beekman Recreation & Park (6.4 miles)
  • Sega Meadows Park (7.4 miles)
  • voting at tymore Park (7.6 miles)
  • Lynn Deming Park (8.1 miles)
  • Youngs Field Park (9.2 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Total Care Pharmacy (4.7 miles)
  • Big Y Foods (9.3 miles)
  • CVS Pharmacy (9.5 miles)
  • Rite Aid (10.7 miles)
  • Rite Aid (10.8 miles)
  • CVS Pharmacy (11 miles)

Restaurants

  • McKinney & Doyle Fine Foods Cafe (1.1 miles)
  • Gaylordsville Diner & Restaurant (7.2 miles)
  • The Old Oak Tavern (7.5 miles)
  • Three Brothers Family Restaurant (9.2 miles)
  • Chipotle Mexican Grill (9.3 miles)
  • Biscotti's Ristorante (9.5 miles)
  • Villa Nigrelli (9.5 miles)

Places of Worship

  • Christ Church On Quaker Hill (2.5 miles)
  • Sacred Heart Rectory (12.8 miles)

Physicians

  • Care Mount Medical (2.6 miles)
  • New Milford Family Practice (9.7 miles)
  • New Milford Medical Gr (9.7 miles)
  • Danbury Eye Physicians & Surgeons (10 miles)
  • Physician Care (10 miles)
  • Women's Healthcare of New Milford (10 miles)
  • Candlewood Valley Pediatrics (10 miles)

Hospitals

  • Harlem Valley Psychiatric Center (4.3 miles)
  • New Milford Hospital, part of Nuvance Health (9.4 miles)
  • Health Quest Urgent Care, part of Nuvance Health (12.7 miles)

Transportation

  • Harlem Valley Metro North Station (4.3 miles)
  • Metro North - Southeast Train Station (11.4 miles)
  • Brewster Metro North Station (12.7 miles)

Cafes

  • Starbucks (9.2 miles)
  • Starbucks (11.9 miles)
  • Wilson’s Bakery and Cafe (11.9 miles)
  • Kent Coffee & Chocolate Co. (11.9 miles)

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