Candlewood Valley Health & Rehabilitation Center in New Milford, CT

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Candlewood Valley Health & Rehabilitation Center in New Milford, CT

Candlewood Valley Health & Rehabilitation Center is a nursing home community in New Milford, CT.

Information last verified:

30 Park Lane East, New Milford, CT 06776

For more information about senior living options: (866) 208-4318

4.1 from 80 reviews
5 stars
55
4 stars
7
3 stars
1
2 stars
1
1 stars
16

Overall Review of Candlewood Valley Health & Rehabilitation Center

common 23 reviews mention this

Caring staff is a major theme

Residents and families repeatedly describe staff as kind, attentive, and supportive.

Across many visits and family experiences, reviewers talk about nurses, aides, therapists, and social workers being caring and responsive. Multiple reviews specifically mention staff helping with daily needs like bathing, toileting, and comfort, and treating residents with dignity. Some residents’ family members also describe being kept informed about changes and care plans, and being welcomed during visits and calls. A smaller number of reviews raise concerns about communication and whether staff were available when needed, which keeps this from being universally consistent.

common 18 reviews mention this

Cleanliness and home-like comfort

Clean spaces and reduced odors come up often in reviews.

Several reviewers comment on the facility feeling clean, bright, and well maintained, including mention of no lingering odors. Families also describe a more welcoming, “home” atmosphere during visits rather than a strictly hospital feel. A few reviews still mention cleanliness and condition problems, including claims about the environment not being kept clean, which stands out against the more frequent reports.

common 9 reviews mention this

Activities add structure and engagement

Reviewers frequently mention activities, therapy, and resident engagement.

Many reviewers describe residents participating in scheduled activities and group engagement, with some calling out specific programming and resident-friendly events. Several families also mention therapists working daily and helping with recovery, which ties into the broader sense of structured days. The activity experience is not described the same way by everyone, with one reviewer asking for a more diverse recreation schedule.

caveat 11 reviews mention this

Short staffing is a recurring concern

Some families report understaffing and delays with requests.

A recurring negative theme is staffing levels and the resulting experience for patients and families. Multiple reviews describe slow responses, being short-staffed, or not getting timely help for basic needs like meals, requests, or symptom relief. Some also criticize management and teamwork, while others still describe the care as strong—so experiences appear to vary by unit, timing, or situation.

caveat 6 reviews mention this

Food is mixed, with standout complaints

Dining quality is inconsistent across resident and family reviews.

Some reviewers say the food was better than expected or generally fine, and a few mention hot, tasty meals or satisfaction with dining. Others describe ongoing food problems, including complaints that patients disliked the meals and that food was the biggest ongoing issue. Even where food is praised, it is not a uniform theme, which suggests the dining experience may depend on individual diets and circumstances.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 148 resident community capacity 148 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of New Milford, Connecticut offers a convenient and accessible location for seniors looking to settle in a peaceful and well-equipped community. With several physicians, hospitals, and pharmacies within close proximity, residents can easily access healthcare services. The area also boasts a variety of parks where seniors can enjoy outdoor activities and socialize with fellow residents. Additionally, there are cafes and restaurants nearby for dining options and places of worship for spiritual nourishment. With reliable transportation options available, such as the Harlem Valley Metro North Station, seniors can easily travel to nearby towns or cities for additional amenities or entertainment. Overall, this part of New Milford provides a comfortable and supportive environment for senior living.

Physicians

  • New Milford Family Practice (0.2 miles)
  • New Milford Medical Gr (0.2 miles)
  • Danbury Eye Physicians & Surgeons (0.6 miles)
  • Women's Healthcare of New Milford (0.6 miles)
  • Candlewood Valley Pediatrics (0.6 miles)
  • Physician Care (0.7 miles)
  • Kent Med Peds (9.7 miles)

Hospitals

  • New Milford Hospital, part of Nuvance Health (1.2 miles)
  • Harlem Valley Psychiatric Center (8.9 miles)
  • The Wellspring Foundation (9.3 miles)
  • Danbury Hospital Business Office (12.5 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Big Y Foods (1.5 miles)
  • Kent Apothecary (9.7 miles)
  • Kent Station Pharmacy (9.7 miles)
  • Towne Apothecary (10.3 miles)
  • CVS Pharmacy (10.5 miles)
  • Rite Aid (10.7 miles)

Parks

  • Youngs Field Park (1.6 miles)
  • Creative Playground (2.5 miles)
  • Sega Meadows Park (2.7 miles)
  • Lynn Deming Park (3.3 miles)
  • Lovers Leap State Park (3.8 miles)
  • Harrybrooke Park (4.2 miles)
  • Lake Waramaug State Park (5.5 miles)

Cafes

  • Starbucks (2.1 miles)
  • Wilson’s Bakery and Cafe (9.6 miles)
  • Kent Coffee & Chocolate Co. (9.6 miles)
  • Warren General (10.6 miles)
  • Arethusa A Mano (12.2 miles)
  • Panera Bread (12.8 miles)

Restaurants

  • Three Brothers Family Restaurant (2.5 miles)
  • Chipotle Mexican Grill (3.3 miles)
  • 202 Tavern (4.4 miles)
  • The White Horse Country Pub (4.8 miles)
  • Bridgewater Village Store (4.8 miles)
  • Gaylordsville Diner & Restaurant (5 miles)
  • The Old Oak Tavern (5.4 miles)

Places of Worship

  • Christ Church On Quaker Hill (8.2 miles)
  • St Joseph's Church (9.2 miles)
  • Sacred Heart Rectory (9.5 miles)
  • Greater Washington Coalition (11.9 miles)

Transportation

  • Harlem Valley Metro North Station (9.2 miles)

Frequently Asked Questions

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