Candlewood Valley Health & Rehabilitation Center in New Milford, CT
Save30 Park Lane East, New Milford, CT 06776
For more information about senior living options: (844) 490-3973
The staff are described as caring, professional, and consistently going above and beyond for residents. The rehabilitation team is praised for helping residents regain strength daily and providing encouragement. The facility is described as clean, odor-free, well-maintained, and with a welcoming, home-like atmosphere. Communication with families is highlighted, with regular updates, involvement in care plans, and timely responses. Residents are treated with dignity and compassion, receiving personalized attention from CNAs, nurses, and therapists. Activities, therapy, and social programs are engaging and well-received by residents. The nursing and support staff are attentive, responsive, and work as a cohesive team.
They say the level of neglect and careless treatment at the facility is beyond unacceptable. They warn others not to bring their loved ones there. They describe many employees as miserable, disengaged, and only there for a paycheck. They report patient belongings go missing and the environment is not kept clean, with compassion nowhere to be found. They claim a loved one was left unattended and not assisted with meals, leading to a decline. They call the facility an outright failure of responsibility and humanity. They describe it as understaffed with disgraceful management, noting that staff who care are fired. They accuse fraudulent practices, including a crooked notary and undisclosed Covid outbreak information. They characterize the staff as rude and dismissive, with poor communication about procedures and care.Candlewood Valley Health & Rehabilitation Center in New Milford is best suited for families pursuing aggressive post-acute rehab for a loved one who is ready to engage in therapy and can benefit from a structured nursing presence. The program shines when the goal is short-term recovery: a robust rehab team, coordinated care, and an environment that prioritizes activity, progress, and daily improvement. Reviews frequently highlight strong physical and occupational therapy, attentive aides, and social workers who align care plans with family goals. The setting - bright, clean, and imbued with a community feel - supports confidence in recovery. For residents with dementia or cognitive decline, the center can provide care, but the strongest match remains rehab-focused, rather than a long-term memory-care milieu.
Caregivers should weigh alternatives if the aim is long-term custodial care and unwavering operational transparency. Several reviews flag persistent understaffing and management gaps, with occasional friction between administration and frontline staff. Reports of missing belongings, limited nurse availability, and conversations that feel procedural raise legitimate concerns for anyone considering a longer stay. Families seeking a facility with steady, predictable staffing, a fully transparent governance structure, and a dementia-specific unit should compare other options. While numerous accounts praise individual caregivers, the overarching pattern in some experiences points to a facility that demands careful diligence before committing to extended residency.
The favorable aspects of Candlewood Valley frequently offset the drawbacks for many families. When residents respond well to therapy, gains in strength, balance, and independence emerge under the guidance of a cohesive rehab team and a capable nursing contingent. Regular family updates, care-plan meetings, and proactive coordination help remote relatives stay connected and confident in the path forward. The environment supports recovery through cleanliness, approachable dining, and meaningful activities that uplift mood and participation. Even in cases of staff turnover, the prevailing sentiment is that the clinicians on the floor remain genuinely dedicated to patient improvement.
Nevertheless, the negative experiences deserve serious consideration. Several testimonials describe chronic understaffing that strains aides and nurses, with competing priorities sometimes slowing responsive care. Questions about medications, doctor visits, and even basic requests can feel overlooked, and some patients experience issues with belongings or communication. Dementia care experiences vary: some residents receive attentive, specialized support, while others report misplacement or inappropriate unit placement. These aren't universal, but they are credible patterns that warrant verification during tours, and through updated family meetings, before deciding.
Practical due diligence is essential before choosing. Prospective families should request a direct conversation with the rehab director and a social worker, review a current care plan, and understand therapy schedules and staffing ratios across shifts. Tasting and evaluating menus, and speaking with the dietary team helps illuminate food quality and dietary accommodations. For dementia needs, verify the availability and costs of memory-care options, security measures, and signage for high-risk residents. Request recent incident reports, escalation procedures, and clarity on how family input translates into care decisions. Finally, compare Medicare coverage and total costs against competing centers to ensure alignment with budget and expectations.
In the end, Candlewood Valley delivers a practical, rehab-forward option in a warm, engaging setting. The strength of the rehabilitation program, the depth of therapy teams, and the collaborative spirit with families create meaningful opportunities for recovery and daily improvement. The cautions about staffing consistency, administrative friction, and occasional sanitation or communication gaps should not be dismissed; they simply mean due diligence is essential. For families prioritizing functional recovery and a supportive, home-like atmosphere, Candlewood Valley is a solid, actionable choice. For those prioritizing long-term custodial care with steady governance and dementia-focused infrastructure, it is wise to explore alternatives and compare options to safeguard long-range peace of mind.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Candlewood Valley Health & Rehabilitation Center in New Milford, CT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and enjoyable environment for seniors to live independently while also receiving the necessary assistance and support.
The amenities at Candlewood Valley include a beauty salon for residents to get pampered, cable or satellite TV in each room for entertainment, community operated transportation for outings and errands, a computer center for staying connected, a spacious dining room for meals, a fitness room for physical activity, fully furnished rooms for convenience, a gaming room for recreation, beautiful gardens to enjoy nature, housekeeping services to maintain cleanliness, kitchenettes in each room for personal meal preparation, move-in coordination assistance to ease the transition, outdoor spaces to relax and socialize, private bathrooms in each room for privacy, restaurant-style dining experience for delicious meals, a small library for reading enthusiasts, telephones in each room to stay connected with loved ones, transportation arrangement (non-medical) services available as needed, transportation provided to doctors' appointments ensuring easy access to healthcare services when required, wellness center focusing on overall well-being of the residents, and Wi-Fi/high-speed internet connectivity for digital communication needs.
In terms of care services provided by Candlewood Valley Health & Rehabilitation Center includes 24-hour call system ensuring help is always available when needed. There is 24-hour supervision by trained staff members ensuring safety and security. Assistance is provided with activities of daily living such as bathing and dressing. Help with transfers is also available if required. Special dietary restrictions are taken into consideration while providing diabetes diet options and meal preparation and service. Medication management is offered to ensure proper administration of medications. A mental wellness program is implemented catering to the emotional well-being of the residents. Transportation arrangements can be made as per individual requirements.
Residents at Candlewood Valley can enjoy various activities and programs such as concierge services, fitness programs to promote physical health, planned day trips for exploration and new experiences, resident-run activities giving a sense of community involvement, and scheduled daily activities to keep residents engaged.
Located in New Milford, CT, the community is conveniently surrounded by amenities that include cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This allows residents easy access to various services and recreational opportunities in the nearby area.
Candlewood Valley Health & Rehabilitation Center is committed to providing exceptional care and an engaging lifestyle for seniors in a warm and welcoming environment.
This part of New Milford, Connecticut offers a convenient and accessible location for seniors looking to settle in a peaceful and well-equipped community. With several physicians, hospitals, and pharmacies within close proximity, residents can easily access healthcare services. The area also boasts a variety of parks where seniors can enjoy outdoor activities and socialize with fellow residents. Additionally, there are cafes and restaurants nearby for dining options and places of worship for spiritual nourishment. With reliable transportation options available, such as the Harlem Valley Metro North Station, seniors can easily travel to nearby towns or cities for additional amenities or entertainment. Overall, this part of New Milford provides a comfortable and supportive environment for senior living.
Candlewood Valley Health & Rehabilitation Center is located at 30 Park Lane East, New Milford, CT 06776 in Litchfield County, Connecticut
Candlewood Valley Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, entrance, architecture, living room, painting, bedroom, decor, and more.
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