Village Crest Center For Health & Rehabilitation in New Milford, CT

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  • Interior

    A cozy hotel room with twin beds, adorned with elegant decor and soft lighting.

  • Outdoors

    A hospital building surrounded by trees under a blue sky with clouds.

  • Decor

    A cozy bedroom with wooden furniture and ample natural light.

  • Living Room

    A cozy living room with comfortable seating and warm lighting.

  • Building

    A brick building with a symmetrical entrance surrounded by trees under a clear blue sky.

  • Architecture

    The entrance of a building surrounded by well-maintained landscaping, featuring trees and shrubbery.

  • Trees

    A building entrance with a brick facade, featuring large glass doors and surrounding landscaping with flowers and trees.

  • Windows

    A nursing home room with two beds and warm lighting.

  • Dining

    A spacious dining area with blue tablecloth-covered tables and chairs.

  • Landscaping

    A serene outdoor patio area with tables, chairs, and umbrellas surrounded by greenery.

  • Garden

    A sunny outdoor patio with tables, chairs, and a gazebo surrounded by greenery.

  • Television

    A cozy living room with sofas, chairs, a TV, and warm lighting.

  • Lobby

    A well-decorated lobby area featuring a sofa, armchairs, coffee table, and wall art.

  • Exercise Equipment

    A rehabilitation center room equipped for physical therapy with exercise equipment and a therapy bed.

Village Crest Center For Health & Rehabilitation in New Milford, CT

Village Crest Center For Health & Rehabilitation is a nursing home community in New Milford, CT.

Information last verified:

19 Poplar Street, New Milford, CT 06776

For more information about senior living options: (866) 208-4318

4.4 from 119 reviews
5 stars
91
4 stars
11
3 stars
1
2 stars
2
1 stars
14

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Overall Review of Village Crest Center For Health & Rehabilitation

common 4 reviews mention this

Activities keep residents engaged

Residents describe plenty to do, with engagement that helps pass time.

Several residents and visitors say the days stay active here, rather than feeling idle. Reviews mention being kept busy, having scheduled daily life, and participating in social or group moments like music and activities with other residents. A visitor also describes resident interest and friendliness during a small in-house contribution like bringing cake.

caveat 5 reviews mention this

Staffing and attention concerns

Some residents and families report staffing levels that can slow down care.

A recurring complaint is that staffing is too thin, leading to delayed assistance and reduced follow-through on what was promised at admission. Some reviewers describe aides and nurses as stretched across too many patients, with care requests needing extra effort. Others report that doctor access or scheduled help was not happening as expected during their stay.

caveat 2 reviews mention this

Phones and personal property issues

A couple of reviews raise concerns about communication and missing items.

Two reviewers mention problems after-the-fact with phone access or handset recovery and describe difficulty getting clear updates from staff. One review reports conflicting information when trying to locate a missing cell phone after a resident’s discharge, and the other describes a non-working room phone with limited cell service during rehabilitation. Both frame the issue as stressful during an already difficult time.

caveat 3 reviews mention this

Cleanliness is a mixed picture

While many reviews praise cleanliness, several describe serious hygiene problems.

Many reviewers call the facility clean and well maintained, but a smaller set report strong negative hygiene experiences. Those critical reviews cite odors, disorganization, and conditions they describe as dirty or unsanitary. Taken together, experiences on cleanliness do not sound uniform across stays.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of New Milford, Connecticut offers a convenient location with various amenities nearby. The area features New Milford Hospital, pharmacies like CVS and Rite Aid, as well as a range of dining options including Three Brothers Family Restaurant and Chipotle Mexican Grill. There are also several parks for leisure activities such as Youngs Field Park and Lovers Leap State Park. For medical needs, there are physician practices like New Milford Family Practice and Women's Healthcare of New Milford in close proximity. Additionally, transportation is easily accessible with the Harlem Valley Metro North Station just 9.2 miles away. Overall, this neighborhood provides a mix of healthcare facilities, recreational opportunities, dining options, and transportation access making it an appealing choice for senior living.

Hospitals

  • New Milford Hospital, part of Nuvance Health (0.1 miles)
  • Harlem Valley Psychiatric Center (8.9 miles)
  • The Wellspring Foundation (10 miles)
  • Danbury Hospital Business Office (11.5 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Big Y Foods (0.4 miles)
  • Rite Aid (9.6 miles)
  • CVS Pharmacy (9.9 miles)
  • Kent Apothecary (10.5 miles)
  • Kent Station Pharmacy (10.5 miles)
  • Walgreens (10.7 miles)

Parks

  • Youngs Field Park (0.5 miles)
  • Creative Playground (1.4 miles)
  • Lynn Deming Park (2.2 miles)
  • Sega Meadows Park (2.7 miles)
  • Lovers Leap State Park (2.7 miles)
  • Harrybrooke Park (3.2 miles)
  • Lake Waramaug State Park (6.6 miles)

Cafes

  • Starbucks (1 miles)
  • Wilson’s Bakery and Cafe (10.4 miles)
  • Kent Coffee & Chocolate Co. (10.4 miles)
  • Warren General (11.7 miles)

Physicians

  • New Milford Family Practice (1 miles)
  • New Milford Medical Gr (1.1 miles)
  • Danbury Eye Physicians & Surgeons (1.7 miles)
  • Women's Healthcare of New Milford (1.7 miles)
  • Candlewood Valley Pediatrics (1.7 miles)
  • Physician Care (1.8 miles)
  • Western Connecticut Medical Group Brookfield (8.9 miles)

Restaurants

  • Three Brothers Family Restaurant (1.4 miles)
  • Chipotle Mexican Grill (2.2 miles)
  • Bridgewater Village Store (4 miles)
  • Scooters Bar & Grill (4.5 miles)
  • Gaylordsville Diner & Restaurant (5.4 miles)
  • 202 Tavern (5.5 miles)
  • The White Horse Country Pub (5.9 miles)

Places of Worship

  • Christ Church On Quaker Hill (7.5 miles)
  • St Joseph's Church (8.2 miles)
  • Sacred Heart Rectory (10.5 miles)
  • Church of Jesus Christ of Latter Day Saints (11.9 miles)

Transportation

  • Harlem Valley Metro North Station (9.2 miles)

Frequently Asked Questions

Where is Village Crest Center For Health & Rehabilitation?
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