Cedar Manor Nursing Home

Pros

• Cedar Manor Rehab is described as wonderful with great staff.
• Aides Charmaine, Hazel, and Perry are described as wonderful.
• Eva and Judi Blatt are praised for being helpful and patient.
• Nurses Janice and Janet are thorough and wonderful; nursing staff are consistently praised.
• The facility is clean, well-maintained, and welcoming.
• The meals are excellent and well-received.
• The social workers Jean Ron and Judith are helpful with insurance navigation and discharge planning.
• Physical therapy and occupational therapy are exceptional.
• The staff are attentive and responsive, making transitions easier.
• The atmosphere is characterized as energetic, sensitive, innovative, and inspiring.
• Families and residents would highly recommend Cedar Manor to others.
• Personalized care is repeatedly highlighted as a strength.

Cons

• The facility allegedly lost a resident's hearing aid and would not reimburse part of the replacement cost.
• Call alarms and patients' calls for help were often unanswered, suggesting understaffing.
• A reviewer described the nursing care as a nightmare, with long delays in medication administration and periods without pain relief due to short staffing.
• A CNA reportedly changed a patient while wearing a winter coat, leaving the patient exposed and not adequately covered afterward.
• Some CNAs were described as rough with turning and positioning.
• The food was described as terrible and medications were often unavailable, with the nursing manager perceived as unconcerned and aides as inconsiderate (and there was a lot of noise).
• One reviewer, who was a nurse, stated they received only one shower in a month and faced substantial medication delays, highlighting poor care.
• The overall experience was called the worst of that reviewer's life.

Review

Cedar Manor Nursing and Rehabilitation Center in Ossining comes through in a number of heartfelt accounts as a place that welcomes residents and their families with warmth and professionalism. Across dozens of nominations, visitors describe a setting where the initial contact with staff is friendly and encouraging, where rehabilitation services are robust, and where the overall atmosphere feels supportive and hopeful. Several reviewers recount being greeted by name by the care team and feeling that the staff genuinely cares about making the transition into rehab as smooth as possible.

A central theme in many voices is the quality and dedication of the nursing and rehab teams. Prince, the RN supervisor, is singled out for his encouraging approach to the rehab process, and aides such as Charmaine, Hazel, and Perry are repeatedly mentioned for their attentiveness and hard work. Eva appears frequently as a helpful contact who could assist with various needs during a stay, and Janice is praised for being thorough and compassionate. Reviewers emphasize that nurses, aides, and therapists work together to keep residents comfortable, informed, and engaged in their recovery, with several stories highlighting clear, ongoing communication with families about progress and plans.

Rehabilitation itself is a standout for many residents. Several accounts praise the rehab department as excellent, with physical therapy and occupational therapy described as exceptional and instrumental in recovery. The therapists are portrayed as motivated and effective, pushing patients to regain strength when needed and allowing appropriate rest when necessary. The social work team also earns gratitude for helping with practical matters such as insurance navigation and discharge planning, with Jean and Eva specifically noted for their support in these areas. Some residents even report going home stronger and more hopeful about their futures, crediting Cedar Manor with giving their lives back and guiding them toward independence.

Family experiences underscore Cedar Manor's impact beyond the individual patient. In one case, a family member notes that a sister received inconsistent but ultimately positive support through nursing and therapy, with Judi Blatt and Eva highlighted for their patient, reliable help. Another review celebrates a parent's return home stronger and healthier, thanks to attentive caregiving and proactive communication from the staff. These stories emphasize Cedar Manor's capacity to extend care and reassurance to families during stressful periods, helping relatives understand the care plan and feel confident about transitions back to home life or to the next stage of recovery.

Beyond the care teams, several reviewers emphasize the facility's environment - cleanliness, well-maintained rooms, and well-run operations that contribute to a sense of security and comfort. Some accounts note the food positively, with remarks about the meals being well-prepared and nutritionally balanced, while others acknowledge room for improvement or specific preferences (like Italian options or more fresh vegetables). Housekeeping and administrative staff are described as attentive, with many residents feeling that the facility is well-kept and navigable, and that common areas offer a warm, welcoming atmosphere conducive to socialization and activity.

Not all feedback is uniformly positive, however. A subset of reviews presents serious concerns that point to gaps Cedar Manor occasionally faces. One guest who stayed for about a month after a fall describes a troubling experience with nursing care: only one shower, multiple delays in hair washing, extensive delays in delivering pain relief (up to 15 hours), and long intervals before call bells were answered. This reviewer, themselves a nurse, also recounts feeling repeatedly short-staffed and witnessing rough handling by aides, contributing to a deeply distressing impression of care on the subacute unit. There are also accounts of missed medications, prolonged periods without necessary treatments, and noisy environments where patients' needs could be eclipsed by other demands. Another dramatic critique focuses on a loss of a hearing aid for a 99-year-old resident and a perception that the facility did not take adequate responsibility or reimburse for the loss, alongside broader concerns about staffing levels and responsiveness to call alarms.

Despite these negative experiences, there are also compelling counterpoints from other residents and families who report very positive experiences even after exposure to challenging times. One reviewer who read negative comments still found Cedar Manor to be clean, well located, and staffed by caring nurses and aides who distributed medications reliably. They highlight a social worker's assistance with Medicare and discharge planning as a critical asset and describe the overall stay as a successful, encouraging step in recovery, even suggesting that Cedar Manor remains a recommended option for others in need of rehab services. A broader, closing testimonial from a family member describes a mother-in-law's stay as marked by kindness, clear communication, and personalized care - asserting that Cedar Manor's team went above and beyond to keep her comfortable, involved, and engaged, with therapies and activities that supported dignity and well-being.

Taken together, the collection of experiences at Cedar Manor paints a facility that many residents and families genuinely value for its strengths in compassionate care, effective rehabilitation, and supportive communication. The stories of success - patients leaving stronger, families feeling reassured, and staff members who go the extra mile - coexist with reports of staffing challenges and occasional lapses in care that some patients experienced. The overall impression is of a facility that can deliver outstanding rehab outcomes and attentive, family-centered care, while also confronting real-world pressures that can affect day-to-day operations. For those seeking short-term rehab or ongoing nursing support in Ossining, Cedar Manor emerges as a place with substantial positives and meaningful room for improvement, with many guests ready to recommend it to others and to return if future needs arise.

This area of Ossining, New York, offers a range of amenities that may be appealing to seniors looking to settle in a peaceful and convenient location. With several medical facilities including North Star Medical Group and Advanced Dermatology, PC within close proximity, you can rest assured knowing that quality healthcare is easily accessible. Additionally, there are multiple pharmacies nearby such as Walgreens and CVS Pharmacy for your medication needs. The area also boasts a variety of dining options like Sing Sing Kill Brewery and The Boathouse for social gatherings with friends and family. For outdoor activities, parks like Louis Engel Park and Croton Point Park provide opportunities for relaxation and leisurely walks. Transportation options are readily available with Metro North train stations nearby, making it easy to explore the surrounding areas or visit loved ones. Overall, this part of Ossining offers a well-rounded community with ample resources to support a comfortable senior lifestyle.

Physicians

• North Star Medical Group (0.1 miles)
• Advanced Dermatology, PC (2 miles)
• Caremount Medical (2.3 miles)
• WMCHealth Physicians Advanced Imaging Center Nuclear Medicine (6.1 miles)
• Medical Arts Building (6.5 miles)
• Palisades Pediatrics (6.6 miles)
• Scott Sanders, MD Dermatology (6.6 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5 miles)
• Rite Aid (5.2 miles)

Restaurants

• Sing Sing Kill Brewery (0.3 miles)
• The Boathouse (0.5 miles)
• 3 Westerly Bar and Grill (0.6 miles)
• DD's Diner (0.7 miles)
• The Blue Pig (3.3 miles)
• McDonald's (4.7 miles)
• McDonald's (5.7 miles)

Transportation

• Metro North - Ossining Train Station (0.5 miles)
• Croton-Harmon Amtrak Station (2.3 miles)
• Chappaqua Train Station (4.5 miles)
• Metro North - Tarrytown Train Station (6 miles)
• Cortlandt Metro North Train Station (6.6 miles)
• Metro North - Mount Kisco Train Station (7.5 miles)
• Valhalla Metro North Station (7.7 miles)

Parks

• Louis Engel Park (0.7 miles)
• Croton Point Park (2.3 miles)
• Senasqua Park (3.2 miles)
• Croton Landing Park (3.5 miles)
• Rockefeller State Park Preserve (3.8 miles)
• Nyack Beach State Park (3.9 miles)
• Rockland Lake State Park (3.9 miles)

Cafes

• Boxer Donut & Espresso Bar (5.8 miles)
• Art Cafe Of Nyack (5.9 miles)
• Coffee Labs Roasters (6 miles)
• Starbucks (8.4 miles)
• Starbucks (9.1 miles)
• Starbucks (9.1 miles)

Hospitals

• VA Hospital at Montrose (6.3 miles)
• Northern Westchester Hospital (7.4 miles)
• Helen Hayes Hospital (7.5 miles)
• Northern Westchester H (8.8 miles)
• Hudson Valley Hospital Center (9.1 miles)

Theaters

• AMC Palisades 21 (6.7 miles)
• Nanuet STM 12 & RPX (9.3 miles)

Places of Worship

• Presbyterian Church Of Mt. Kisco (6.7 miles)