The Pines Healthcare & Rehab Centers Machias Campus
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9822 Route 16, Machias, NY 14101
For more information about senior living options: (844) 490-3973
At The Pines Healthcare & Rehab Centers Machias Campus, the monthly costs for accommodation reflect a competitive rate compared to both Cattaraugus County and the broader New York state averages. For semi-private rooms, residents will find that the cost is $2,760, which is slightly higher than the county's average of $2,753 but significantly lower than the state's average of $4,389. In terms of private rooms, the facility charges $4,110 per month; this price is more affordable than both Cattaraugus County's average of $5,655 and New York state's average of $5,159. Overall, The Pines offers a valuable balance of quality care and reasonable pricing in comparison to regional costs.
| Floor plans | The Pines Healthcare & Rehab Centers Machias Campus | Cattaraugus County | New York |
|---|---|---|---|
| Semi-Private | $2,760 | $2,753 | $4,389 |
| Private | $4,110 | $5,655 | $5,159 |
The facility is described as super clean and rich with enrichment for residents, with staff going above and beyond for families, and it is highly recommended. The Pines in Machias is praised for wonderful care, with residents being loved and the staff consistently showing concern for their well-being. The Pines is described as a second home where the people feel like family, and there are long-tenured staff who enjoy their work. The Pines Healthcare & Rehabilitation is highly recommended, with residents looking happy and well cared for and the environment noted as odor-free. The Pines at Machias is clean and home-like in design, offers a busy schedule of activities that residents enjoy, and has staff who treat residents very well. The staff at the Pines are nice and well trained, and the facility provides a courtyard for visits with family and friends. Residents in the Alzheimer's units were treated with care and dignity, and the employees were caring and provided helpful information.
PT was inadequate, often not provided at all. There was poor medical attention. There was poor communication by staff. Phone calls were not returned. Verbal abuse of residents by staff was witnessed. Staff were observed complaining incessantly in front of residents. There was non-adherence to Covid protocols to keep non-infected residents safe. The reviewer urged readers not to place anyone they love here. The only problem noted was the transfer of a resident to the dementia ward. During the last visits, residents were left unattended and without anything to do.The Pines Healthcare & Rehabilitation Centers Machias Campus is best suited for families seeking a warm, home-like atmosphere where daily life and social enrichment carry real weight, and where long-term living with meaningful activity is prioritized over aggressive hospital-style rehab. It works well for residents who want a clean, comfortable setting, a sense of community, and staff who foster a familial feeling, with dependable caregiving that supports everyday well-being. This campus appears to deliver strong resident engagement, well-maintained spaces, and a culture that many families experience as welcoming and attentive. Those who crave top-tier, highly medical rehab programs or tightly managed, outcome-driven PT plans may not find a perfect match here. For such families, facilities with more intensive, physician-led rehabilitation and clearer, codified care pathways might be preferred.
There are explicit reasons to consider alternatives. If the primary priority is rigorous, outcomes-focused physical therapy after acute injury, or if immediate, consistently coordinated medical attention is non-negotiable, this campus may fall short for some. Several accounts raise concerns about communication gaps, phones not answered or care plans not clearly conveyed to families, and a few harsh reminders about staff conduct in front of residents. For memory care, families who require stringent supervision and consistently proactive dementia-specific programming will want to scrutinize how well the dementia unit is staffed, engaged, and supervised on a day-to-day basis. In short, potential residents with acute rehab needs, or with a high bar for medical responsiveness and staff reliability, should compare options closely before committing.
The strongest positives revolve around environment, culture, and daily living. Cleanliness is repeatedly noted as a standout, with facilities that feel more like a well-kept home than a sterile floor plan. Families consistently highlight robust social programming and enrichment activities, creating a sense that residents are busy, engaged, and connected to both peers and staff. The staff’s warmth and willingness to go the extra mile for families come through in multiple testimonials, painting a picture of a campus where caregivers are genuinely invested in residents’ happiness and comfort. The architectural design, spacious rooms, and the presence of a courtyard that allows safe, manageable visiting align with a home-away-from-home experience. For families prioritizing emotional comfort, daily rhythm, and a dignified, resident-centered atmosphere, these advantages often outweigh generic concerns about care intensity.
Those positives do not erase the meaningful caveats. When rehabilitation is the central goal, the record on PT can be inconsistent, with some residents reporting inadequate therapy or gaps in rehabilitation services. At the same time, medical attention, while not universally described as deficient, is not uniformly praised, and communication gaps can leave families feeling out of the loop about progress and treatment plans. A serious concern emerges in at least one account about staff behavior in front of residents and about leaving a resident unattended in a dementia ward. Such episodes cannot be dismissed; they signal potential cultural and supervision issues that must be weighed carefully. In practical terms, these factors translate into a conditional recommendation: the Pines Machias can deliver a comforting daily life and loving care environment, but it can also present real risks if rehab needs are high, if transparent communication is non-negotiable, or if dementia care requires tighter, more proactive oversight.
For families navigating the decision, the path forward is concrete. Start with a candid assessment of rehab expectations: request a detailed PT plan, confirm therapy frequency, and ask to observe a rehab session to see whether the intensity and approach match needs. Probe care coordination: insist on weekly or biweekly updates from the nursing team, a named point of contact, and a clearly written care plan that reflects resident goals. If memory care is relevant, demand specifics on staffing ratios in the dementia unit, the cadence of checks, meaningful engagement activities, and incident reporting protocols. Schedule visits at different times of day, mealtimes, activity periods, and during hands-on care, to observe resident-resident and resident-staff interactions. Finally, gather perspectives from current residents’ families and request to speak with the administrator about any ongoing quality-improvement efforts addressing the noted concerns.
In the end, The Pines Machias presents a practical, appealing option for families prioritizing a nurturing, lively community with a home-like atmosphere and attentive staff who genuinely care about residents’ day-to-day happiness. It excels on cleanliness, environment, and enrichment, and it frequently earns praise for the personal warmth of caregivers and the sense that residents are valued. However, the facility’s appeal comes with significant caveats: rehab quality can vary, medical communication is not universally airtight, and certain behavioral and oversight concerns in the dementia context cannot be ignored. For families where the primary decision hinges on a serene social environment and consistent daily life rather than gold-standard rehab outcomes and flawless medical coordination, Pines Machias stands out as a sound choice. For those whose priorities center on aggressive rehabilitation, airtight, responsive medical management, or highly controlled dementia care, alternatives with stronger track records in those areas should be compared in parallel before finalizing an agreement.
115 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pines Healthcare & Rehab Centers Machias Campus in Machias, NY is an assisted living community that offers skilled nursing care for individuals who require assistance with their daily activities. The facility provides a range of amenities to ensure that residents have a comfortable and enjoyable living experience.
Residents can take advantage of the on-site beauty salon to maintain their appearance, and enjoy cable or satellite TV in their fully furnished rooms. Community operated transportation is available for outings and appointments, and a computer center allows residents to stay connected with loved ones.
A dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions as needed. For leisure activities, residents can engage in various pursuits such as gaming in the recreation room, relaxing in the garden, or reading in the small library.
Care services at The Pines include 24-hour call systems and supervision to address any needs that may arise throughout the day. Assistance with activities of daily living like bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications on time.
The community also places emphasis on mental wellness with a dedicated program designed to support residents' emotional well-being. Transportation arrangements are made both for non-medical purposes and doctors' appointments.
Residents can partake in concierge services for any additional assistance they may require. Fitness programs promote physical well-being while planned day trips provide opportunities for socialization outside the community. Resident-run activities and scheduled daily activities further enhance the sense of community.
Located conveniently near parks, restaurants, and places of worship, The Pines Healthcare & Rehab Centers Machias Campus ensures that residents have access to nearby amenities and spiritual support if desired. With its extensive care services and array of amenities, this assisted living community strives to provide a comfortable and fulfilling living environment for its residents.
Located in Machias, New York, this area offers a variety of amenities for seniors looking to settle down. With multiple places of worship nearby such as Elton Baptist Church and Holy Family Church Of Machias, residents can practice their faith close to home. For those who enjoy spending time outdoors, there are parks like Delevan Village Park and Scoby Dam Park within a short driving distance. In terms of dining options, restaurants like Legends Bar & Grill and Moore's Maple Shack and Pancake House offer delicious meals for residents to enjoy. Additionally, pharmacies such as Bartholomew's Pharmacy and Franklinville Fresh Market are conveniently located for any medication needs. Access to healthcare is also convenient with Olean General Hospital nearby. Overall, this part of Machias provides a peaceful and accessible environment for senior living.
At The Pines Healthcare & Rehab Centers Machias Campus, the monthly costs for accommodation reflect a competitive rate compared to both Cattaraugus County and the broader New York state averages. For semi-private rooms, residents will find that the cost is $2,760, which is slightly higher than the county's average of $2,753 but significantly lower than the state's average of $4,389. In terms of private rooms, the facility charges $4,110 per month; this price is more affordable than both Cattaraugus County's average of $5,655 and New York state's average of $5,159. Overall, The Pines offers a valuable balance of quality care and reasonable pricing in comparison to regional costs.
The Pines Healthcare & Rehab Centers Machias Campus is located at 9822 Route 16, Machias, NY 14101 in Cattaraugus County, New York
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