Jennie B Richmond Chaffee Nursing Home Company

Pros

• The staff at Jennie B Richmond were attentive, friendly, and communicative, creating a supportive environment for residents.
• Residents received excellent care with regular check-ins from nurses and engaging activities like bingo and arts and crafts.
• The rehabilitation process was effective, with physical therapy helping residents to regain mobility and transition smoothly into assisted living.
• The facility maintained a pleasant atmosphere, free from unpleasant odors, which contributed positively to the overall experience.
• Staff members showed genuine care and compassion for residents, going beyond their duties to provide comfort and support during difficult times.
• The decor in the lobby added a welcoming touch, enhancing the overall ambiance of the facility.
• Families felt welcomed and supported during visits, with accommodations made for extended family visits during critical times.

Cons

• The smell sometimes in the place was far from nice.
• It seemed the staff were overwhelmed and not able to meet the needs of all residents.
• The amenities were far and in between.
• Over time, activities for residents shrunk after management changed.
• Resident care seemed secondary to making money.

Review

The Jennie B. Richmond rehabilitation and nursing facility has garnered a range of experiences from families of residents, illustrating both commendable care and areas for improvement. One family shared their positive experience with the facility, particularly highlighting the supportive environment that helped their loved one regain mobility through physical therapy. The attentive staff played a significant role in easing the transition into assisted living, an aspect that had previously posed challenges for the family. The overall atmosphere was characterized by kindness and effective communication, fostering a sense of trust among residents and their families.

Food quality received notable praise, as the resident expressed satisfaction with meals provided at the facility. While there were activities such as bingo and arts and crafts available to engage residents, some felt that these options were somewhat limited. Nonetheless, the expectation was set realistically; given the nature of rehabilitation facilities like Jennie B. Richmond, it was understood that not all amenities could meet every individual’s desires or expectations. Importantly, the family noted that they did not encounter complaints from their loved one regarding her experience within the facility.

In contrast, another reviewer found themselves grappling with mixed feelings upon visiting their Aunt Phyllis at Jennie B. Richmond during a particularly harrowing time—the realization that she was nearing the end of her life due to worsening Crohn's disease. Initially apprehensive about nursing homes in general, this individual’s perspective shifted once they arrived at Jennie B. Richmond. They were greeted warmly by staff who readily assisted them in locating their aunt’s room within the facility.

The atmosphere inside seemed inviting rather than daunting; notably absent were unpleasant odors often associated with long-term care facilities—an observation that derived from previous personal experience working in another nursing home. A comforting ambiance was created through simple touches like seasonal decorations and cheerful activities involving other residents’ interactions with animals captured in photographs around the lobby.

During their visit, it became clear just how engaged Aunt Phyllis was in her surroundings despite her serious condition. She surrounded herself with cherished items like perfume bottles and stuffed animals—prizes won at bingo—indicating her participation in community activities offered at Jennie B. Richmond that brought her joy amid illness struggles. Regular check-ins by nurses also reinforced a sense of attentiveness towards patient needs; this level of care extended beyond medical professionals, as hairdressers and nail technicians took time to connect personally with residents.

Ultimately, while acknowledging difficult circumstances surrounding death within a healthcare setting, this reviewer expressed profound gratitude towards Jennie B. Richmond staff for honoring their aunt's dignity during her final days and accommodating family visits after hours when needed most. Such recognition pointed to an underlying theme throughout both reviews: a deep commitment demonstrated by many caregivers who work diligently not only for pay but out of genuine concern for those entrusted to them during vulnerable moments in life.

These experiences illustrate that while no institution is perfect—and concerns about staffing levels and amenities exist—a consistent thread emerges regarding compassion shown by personnel at Jennie B Richmond Rehabilitation Center toward residents’ well-being enhancing quality-of-life even amidst challenging situations faced by patients entering long-term care facilities.

Hospitals

• Bertrand Chaffee Hospital (0.1 miles)
• Olean General Hospital (16.1 miles)

Physicians

• Podiatry Affiliates PC (0.3 miles)
• Springville Pediatrics (0.4 miles)
• Tri County Family Medicine (14.6 miles)
• Lakeshore Family Medicine (15.5 miles)
• Olean Medical Group (15.8 miles)
• Hamburg Medical Park (16.6 miles)
• Todd Gardner, OD - Your Local Eye Doctor - Hamburg (16.8 miles)

Pharmacies

• Qualitycare Pharmacies (0.3 miles)
• Spring Creek Pharmacy (0.3 miles)
• Rite Aid (0.5 miles)
• Spring Creek Pharmacy (0.9 miles)
• Walmart Pharmacy (1.7 miles)
• Rite Aid (9.3 miles)
• Walgreens (9.3 miles)

Restaurants

• Springville Dairy (0.3 miles)
• Fiesta Bamba (1.5 miles)
• McDonald's (1.6 miles)
• J & Z King Buffet (1.7 miles)
• JD's Brew Pub (1.8 miles)
• Zoar Valley Tavern & Restaurant (5.3 miles)
• Lake Effect Saloon (6.2 miles)

Places of Worship

• Trading Post Community Care Center (0.3 miles)
• St Aloysius Ccd (0.5 miles)
• Mortons Corners Baptist Church (5.4 miles)
• Brooklyn Free Methodist Church (7 miles)
• St John's Church (7.5 miles)
• Holy Family Church Of Machias (9.2 miles)
• Elton Baptist Church (12.4 miles)

Cafes

• Tim Hortons (1.8 miles)
• Three Girls Cafe (11 miles)
• Tim Hortons (14.1 miles)
• Tim Hortons (14.4 miles)
• Tim Hortons (15.5 miles)
• Ellicottville Coffee (16.2 miles)
• McCarty's Cafe (17.1 miles)

Transportation

• S & S Taxidermy Studio (1.9 miles)
• U-Haul Neighborhood Dealer (5.8 miles)

Parks

• Scoby Dam Park (2.4 miles)
• Delevan Village Park (9.2 miles)
• Zoar Valley (13.3 miles)
• Gorcica Field (13.5 miles)
• Commissioners Cabin At Chestnut Ridge (14.5 miles)
• Chestnut Ridge Park (15.3 miles)
• Ellicottville Park (15.7 miles)