Gowanda Rehabilitation And Nursing Center
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100 Miller Street, Gowanda, NY 14070
For more information about senior living options: (844) 490-3973
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The staff are considerate, caring, and attentive. Gowanda Nursing and Rehabilitation Center is very clean and well maintained. Activities are varied and encouraged for residents. The admissions staff are professional and caring, and they provide personal contact information. The nursing, social work, and telemedicine teams are very caring and know the residents well. Gowanda has been described as a second family, providing safety and peace of mind. The physical therapy team is amazing and helps residents regain strength quickly. The facility is welcoming to residents from all walks of life, and staff are friendly to families as well. The care provided is excellent and highly recommended for a loved one.
They consider the facility useless and say nothing meaningful was accomplished in two weeks besides scheduling an appointment, and they would not recommend it for a loved one. They describe the food as awful, worse than a 1990s high school lunch. They claim the staff do not care or listen, and suggest to run away. They report chronic short-staffing and lack of proper equipment, leading to poor care. They recount neglectful incidents, such as a patient left in a hoyer lift for over an hour, a nebulizer mask on the floor, and call bells repeatedly ignored. They accuse certain staff of rudeness or dishonesty (e.g., a nurse named Crystal) and describe the administration as heartless and unaccountable. They state belongings go missing (clothes and shoes) and that lice infection was not treated, resulting in hospital transfer. They describe the facility as dirty, drab, run-down, hospital-like, and not homey. They claim a resident died after inadequate care and mismanagement, including poor ventilator care and infection issues. They say the administration failed to notify the Department of Health about serious incidents.This collection presents a facility with a strikingly mixed reputation - at once heralded by some families for compassionate care and by others condemned as unsafe and neglectful. On the positive side, several reviewers highlight that Gowanda Nursing and Rehabilitation Center can feel like a supportive, almost familial environment. They praise attentive nurses and CNAs, responsive social workers, and a team of therapists who made a real difference in recovery. In particular, multiple accounts point to effective physical and occupational therapy, with some saying the therapists were dedicated enough to help residents regain strength quickly. The overall cleanliness of the building and the willingness of staff to engage with residents - along with a sense of welcome for people from diverse backgrounds - are repeatedly emphasized by those who had favorable experiences. For some families, the facility's communication was dependable: admissions staff were described as professional and caring, and in certain cases administrators or management made themselves available to address concerns in a timely fashion, contributing to a feeling of reassurance during a stressful period.
Yet, beneath those commendations lies a substantial amount of frustration and alarm. A sizeable portion of the reviews portray Gowanda as chronically understaffed and under-resourced, with consequences that residents and families find unacceptable. Several accounts describe missed calls, delayed responses, and a perception that staff are overwhelmed. One reviewer even characterizes the administration as dismissive or heartless, recounting interactions where concerns about a patient's condition were downplayed or inadequately investigated. Across multiple stories, families report inconsistency in care: some staff are described as kind and professional, while others are faulted for rude behavior, poor communication, or a lack of accountability. The contrast between "some wonderful nurses and CNAs" and "others who seem disengaged or overworked" is a common throughline.
Nutrition and day-to-day quality of life emerge as another flashpoint. Food quality is repeatedly criticized, with several reviewers calling meals unpalatable or insufficient. One reviewer even notes that the resident never received a hot meal, while another recounts having to supplement with outside food. The dining experience is described by some as a source of dissatisfaction that undermines overall well-being. In addition to food, practical care routines are questioned: there are reports of delays in basic needs, such as showers, and instances where essential equipment or supplies were not properly maintained. A particularly stark set of anecdotes describing lapses like a nebulizer mask left on the floor, call bells ignored, or a patient left in a vulnerable position for extended periods underscores concerns about safety and responsiveness.
Several reviews recount serious, even tragic, consequences that have left families deeply distressed. Allegations range from neglect and poor handling of medical devices to infections going unaddressed and, in one harrowing account, a loved one dying after a period of inadequate care. There are explicit claims about miscommunication with families about their loved ones' medical status, insufficient documentation, and a disturbing lack of alerts to the proper authorities when concerns arose. These stories contribute a strong undercurrent of fear and distrust and lead some families to seek alternative placements or to remove relatives from the facility.
The facility's physical environment also receives mixed judgments. Some reviewers describe Gowanda as clean and well-maintained with a range of social activities that residents are encouraged to participate in, which helps create a sense of community and purpose. Others, however, depict the place as dreary, hospital-like, or run-down beyond what one would expect for a long-term care setting. One account even mentions an unpleasant exterior condition (a front walkway stained with dog waste) that reflects poorly on maintenance and attention to resident surroundings. This variance in the perceived atmosphere adds to the overall complexity of choosing Gowanda for a loved one.
Overall, the reviews present a facility that can deliver high-quality, compassionate care in supportive moments while simultaneously exposing serious weaknesses in staffing, safety, and consistency of care. For families considering Gowanda, the message is nuanced: some residents thrive with attentive clinicians, strong PT/OT outcomes, and engaging activities; others experience neglectful patterns, insufficient communication, and troubling lapses in day-to-day care that jeopardize safety and comfort. If you're evaluating this center, it would be prudent to examine recent state inspections, ask specifically about staff-to-resident ratios, care protocols for emergencies and infections, and the steps the administration has taken to address past concerns. A visit that includes meetings with nursing leadership, therapists, and front-line aides, along with direct discussions about meal service, activity programming, and response times to call bells, can help illuminate how the facility would align with a loved one's needs.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Gowanda Rehabilitation and Nursing Center in Gowanda, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon where residents can receive professional hair and grooming services. Each resident is provided with cable or satellite TV in their fully furnished private room, allowing them to stay entertained and connected.
Transportation is available for both community-operated needs and non-medical purposes, making it easy for residents to get around town or attend appointments. The center also has a computer center and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with family and friends through email or social media.
Dining at the Gowanda Rehabilitation and Nursing Center is restaurant-style, with special dietary restrictions accommodated. Meals are prepared and served by the staff, taking into account any specific dietary needs, including diabetes diets. The dining room provides a welcoming atmosphere for residents to enjoy their meals.
The community offers various activities to keep residents engaged and active. Fitness programs are available in the fitness room, while planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for social interaction and participation in hobbies or interests. Scheduled daily activities ensure that there are always engaging events for residents to enjoy.
The center's care services include 24-hour call systems and supervision to ensure the safety of all residents. Assistance is provided with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive their prescribed medications on time.
Overall, the Gowanda Rehabilitation and Nursing Center provides a comfortable living environment with various amenities and care services tailored to meet the individual needs of each resident. With nearby cafes, parks, pharmacies, physicians' offices, and restaurants, there are plenty of options for outings or convenient access to everyday necessities.
Gowanda Rehabilitation And Nursing Center is located at 100 Miller Street, Gowanda, NY 14070 in Erie County, New York
Gowanda Rehabilitation And Nursing Center on seniors.fyi includes 3 photos including images showing interior, wall art, cozy atmosphere, waiting area, reception desk, healthcare, windows, television, and more.
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