Gowanda Rehabilitation And Nursing Center in Gowanda, NY

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Gowanda Rehabilitation And Nursing Center Gowanda Rehabilitation And Nursing Center Gowanda Rehabilitation And Nursing Center

Gowanda Rehabilitation And Nursing Center in Gowanda, NY

Information last verified:

100 Miller Street, Gowanda, NY 14070

For more information about senior living options: (844) 490-3973

3.1 from 41 reviews
5 stars
17
4 stars
5
3 stars
0
2 stars
2
1 stars
17

Overall Review of Gowanda Rehabilitation And Nursing Center

Pros

  • pro The staff treated him with genuine kindness, patience, and respect, and that meant everything to his family.
  • pro Every nurse, aide, and therapist went above and beyond to make sure he felt safe, comfortable, and encouraged during his recovery.
  • pro Thanks to the wonderful care he received, he has now been discharged home, stronger and more confident than when he arrived.
  • pro The facility is clean, welcoming, and truly feels like a community.
  • pro The staff treat residents with dignity, patience, and genuine kindness, and they go above and beyond to ensure safety and care.
  • pro Communication was clear and consistent, giving families great peace of mind.
  • pro Gowanda has been like a second family to his brother, and visitors can depend on them to keep loved ones safe.

Cons

  • pro The review notes a persistent pattern of neglect and administrative silence.
  • pro An unauthorized invasive procedure was performed without a physician’s order or sterile field, resulting in rupture.
  • pro A campaign of medical gaslighting dismissed physical evidence and eroded autonomy.
  • pro The resident was deprived of a basic shower for 61 consecutive days.
  • pro Three skin tears occurred during bed transfers due to improper handling and unsafe practices.
  • pro The resident was left in their own urine for four hours.
  • pro The administrator answered grievances with 36 days of total silence.
  • pro A staff member assaulted a resident, and the administration relocated the perpetrator rather than terminating employment.

Review

Gowanda Rehabilitation and Nursing Center is best suited for families that want a rehabilitative-focused environment where therapy teams are strongly engaged and the overall atmosphere feels welcoming and human. The facility earns praise for compassionate nursing staff, attentive aides, and therapists who can push a resident toward meaningful recovery and discharge with a sense of dignity. When functioning at full stride, the vibe is warm, the halls are clean, and communication with families is clear, which translates into real peace of mind for those navigating the post-acute or recuperative phase. Yet this is a setting where advocacy and active involvement from families are not merely helpful, they are essential to protect residents from potential gaps in accountability and responsiveness.

For families who cannot or will not maintain vigilant oversight, alternatives should be seriously considered. Several reviews describe a pattern of administrative silence and delayed or absent responses to concerns, which can turn a concerning situation into an escalating crisis. Short staffing, calls going unanswered, and administrators who appear disengaged leave residents vulnerable to lapses in basic care and safety. If reliable, proactive leadership and a transparent problem-solving culture are non-negotiable, other facilities with steadier governance and fewer documented red flags may offer greater long-term reassurance. In short, Gowanda can work for families who will actively supervise care; it is less suitable for those seeking a hands-off, consistently predictable administrative backbone.

The strongest positives center on quality direct care and therapeutic engagement. Families repeatedly highlight nurses, CNAs, and therapists who are genuinely patient-centered, skilled, and responsive to individual needs. The therapy teams, in particular, receive high marks for their knowledge and dedication, contributing to meaningful improvements in strength, mobility, and confidence during rehab. The environment itself is described as clean and welcoming, reinforcing residents’ comfort during recovery. When communication is consistent and staff members take the time to explain progress or setbacks, families feel informed and reassured that their loved one is being treated with respect and humanity. These are real, tangible advantages that can shorten recovery time and support a smoother transition back home.

Against the backdrop of these strengths, the most consequential drawbacks are systemic and safety-related. The most alarming reviews recount unauthorized procedures, medical gaslighting, and denials of the right to refuse medication, all framed by an impression of administrative inaction. The anecdotes about hydrating and showering lapses, such as a prolonged 61-day gap without a basic shower, illustrate how fundamental daily needs can slip when governance is weak. Several accounts describe avoidable injuries from transfers, including skin tears and unsafe handling, alongside reports of call bells not being answered promptly. Then there are accusations of rude or evasive staff behavior, inconsistent responses to complaints, and a disjointed administrative response to serious incidents. Taken together, these points suggest that while excellent clinical care can occur, it is not guaranteed and may be undermined by leadership gaps and inconsistent accountability.

Weighing the pros and cons yields a practical, action-oriented conclusion. The existence of strong rehab and compassionate direct care can offset some risk for residents who have clear, structured care plans and a family willing to stay closely involved. However, the material gaps in administration, oversight, and basic safety protocols can negate those gains, particularly for residents with complex medical needs or those who require highly reliable supervision. For families pursuing Gowanda, a concrete plan is essential: insist on an unequivocal commitment from leadership to timely, respectful communication; verify a robust staffing schedule and a proven safety protocol for transfers and skin care; request regular progress updates and incident-tracking; and keep a rapid escalation path to ombudsman services or the state scrutiny framework if concerns arise. The facility’s strengths, therapy quality, cleanliness, and personal kindness, must be balanced against the reality that advocacy and vigilance are not optional here.

In the final assessment, Gowanda Rehabilitation and Nursing Center can be a sound choice for those who want strong rehab and a genuinely caring environment but are prepared to actively manage risk through diligent oversight. It is not a fit for families seeking a facility with consistently seamless administration and guaranteed safety through autonomous operation. Prospective residents and their families should enter with a clear plan: map out a path for regular, in-person updates with the care team and administration; verify the availability and responsiveness of a dedicated point person; and establish measurable goals for therapy, daily care, and safety checks. If such a framework can be secured and maintained, Gowanda offers real value in rehabilitation and humane day-to-day care. If not, other options with steadier governance and fewer documented governance gaps may deliver greater long-term confidence and peace of mind.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Gowanda Rehabilitation and Nursing Center in Gowanda, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon where residents can receive professional hair and grooming services. Each resident is provided with cable or satellite TV in their fully furnished private room, allowing them to stay entertained and connected.

Transportation is available for both community-operated needs and non-medical purposes, making it easy for residents to get around town or attend appointments. The center also has a computer center and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with family and friends through email or social media.

Dining at the Gowanda Rehabilitation and Nursing Center is restaurant-style, with special dietary restrictions accommodated. Meals are prepared and served by the staff, taking into account any specific dietary needs, including diabetes diets. The dining room provides a welcoming atmosphere for residents to enjoy their meals.

The community offers various activities to keep residents engaged and active. Fitness programs are available in the fitness room, while planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for social interaction and participation in hobbies or interests. Scheduled daily activities ensure that there are always engaging events for residents to enjoy.

The center's care services include 24-hour call systems and supervision to ensure the safety of all residents. Assistance is provided with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive their prescribed medications on time.

Overall, the Gowanda Rehabilitation and Nursing Center provides a comfortable living environment with various amenities and care services tailored to meet the individual needs of each resident. With nearby cafes, parks, pharmacies, physicians' offices, and restaurants, there are plenty of options for outings or convenient access to everyday necessities.

Nearby Places of Interest

Restaurants

  • The Wicked Glen (0.6 miles)
  • South Dayton Hotel (9.1 miles)
  • Zoar Valley Tavern & Restaurant (9.1 miles)
  • Burger King (12.3 miles)
  • McDonald's (12.3 miles)
  • JD's Brew Pub (12.4 miles)
  • J & Z King Buffet (12.5 miles)

Pharmacies

  • Valley Pharmacy & Medical Supplies (0.7 miles)
  • Rite Aid (0.8 miles)
  • South Dayton Pharmacy (9.1 miles)
  • Corner Drug Store - Ca (9.2 miles)
  • North Collins Pharmacy (9.7 miles)
  • Walmart Pharmacy (12.5 miles)
  • Spring Creek Pharmacy (13.3 miles)

Cafes

  • Tim Hortons (0.8 miles)
  • Tim Hortons (12.3 miles)
  • Tim Hortons (12.4 miles)
  • Three Girls Cafe (16.6 miles)
  • Tim Hortons (17.9 miles)
  • Tim Hortons (18 miles)
  • Ellicottville Coffee (18 miles)

Physicians

  • Tri County Family Medicine (0.9 miles)
  • Lakeshore Family Medicine (9.5 miles)
  • Sharma Family Medicine (12.4 miles)
  • Chautauqua Mri (12.5 miles)
  • Tri-County Medical Center (12.5 miles)
  • Barnes Primary Care Associates PC (13.6 miles)
  • Medicor Associates Of Chautauqua (13.7 miles)

Parks

  • Zoar Valley (1.4 miles)
  • Town Park Facilities (10.2 miles)
  • Scoby Dam Park (12 miles)
  • Gorcica Field (15 miles)
  • Erie County Wendt Beach Park (16.6 miles)
  • Ellicottville Park (17.7 miles)

Places of Worship

  • Town Line Lutheran Church (5.1 miles)
  • Versailles United Methodist Church (5.5 miles)
  • Mortons Corners Baptist Church (9.1 miles)
  • Brooklyn Free Methodist Church (9.2 miles)
  • Saving Grace Outreach (9.2 miles)
  • Victory Tabernacle (9.9 miles)
  • Wright Memorial Presbyterian Church (12.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (11.9 miles)
  • S & S Taxidermy Studio (12.3 miles)
  • Chautauqua County Dunkirk Airport (DKK) (17.9 miles)
  • U-Haul Neighborhood Dealer (18.3 miles)

Hospitals

  • TLC Health Network (12.3 miles)
  • Lake Shore Health Care Center (12.4 miles)
  • Lake Shore Hospital (12.4 miles)
  • Bertrand Chaffee Hospital (14.1 miles)

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