Fiddler's Green Manor Home

Pros

• The facility is clean.
• The staff consistently helps residents with medications on time.
• The social worker is very helpful.
• The staff are attentive to residents' needs.
• Residents enjoy activities like bingo and music.
• The staff work well together to support residents.
• They motivate residents and create a caring environment.
• People are pleasant, and the facility is clean.
• The staff are wonderful, caring, and competent.
• Nurses and assistants treat residents like family.
• Desk attendants are sweet, friendly, and helpful.
• Eric the social worker is friendly and efficient.

Cons

• The treatment of residents was deplorable, with unprofessional aides and nursing staff, a lack of empathy, and unclean rooms.
• The staff were the worst at taking care of residents, letting a grandmother fall and suffer bed sores and an infection that contributed to her death.
• There was poor staffing; aides were rude, residents were neglected, and there were not enough drinks or snacks.
• This place is terrible for patients and should be closed.
• Accommodations included three patients per room, with terrible food and subpar amenities.
• The facility looked dirty and poorly maintained, with filthy rooms, wires strewn about, broken furniture, and stains.
• Residents could roam with nurse phones, causing chaos and making it hard for families to get timely updates; calls to families were not handled well.
• Do not leave your loved ones here.
• The meals were cold and bland, with no fresh fruit and unhealthy options.
• The place looked like it had been put together with outdated trash from other nursing facilities.

Review

The collection of impressions about Fiddler's Green paints a clearly mixed picture. On the one hand, many visitors repeatedly describe a clean facility with friendly, attentive staff who go out of their way to help residents with everyday needs, medications, and rehabilitation goals. Families note that the building is well kept, that common areas feel welcoming, and that activities such as bingo, music, and other group events give residents opportunities to engage and socialize. In several accounts, the social worker and frontline staff are singled out for their responsiveness, kindness, and willingness to spend extra time with residents and their families. The sense conveyed by these reviews is that when care teams are present and well-coordinated, residents feel supported and treated with real care, often described as "like family."

Multiple reviewers highlight specific staff members who made a meaningful difference. Joe and Maddie are praised for their warmth and attentiveness; Eric, the social worker, is commended for his friendly, efficient handling of paperwork and requests. The contrast is not merely about a single heroic employee but about a culture of care that some families feel permeates the facility when staffing levels and morale align with residents' needs. Visitors repeatedly mention the nursing and ancillary team as being patient, compassionate, and capable, with examples ranging from helping with daily hygiene and comfort to coordinating rehab activities and ensuring medications are given on time.

For many families, these positive experiences come alongside a frank acknowledgment that the facility has its drawbacks. A number of reviews describe under-staffing and resource constraints that can affect responsiveness and the ability to meet every resident's needs. Some accounts reference food quality and dining experiences as inconsistent, with meals sometimes described as bland or cold, and with limited healthy menu options. Equipment and room updates are also recurring themes; several reviewers note that rooms feel outdated, and that amenities such as in-room cable and televisions, or comfortable seating, could be improved to feel more home-like. In short, when the facility has enough staff and attentive leadership, residents tend to fare well; when those supports are stretched thin, families report a drop in perceived quality.

The tone shifts dramatically in a few reviews that recount severe concerns about patient safety and overall care. One account alleges serious harm, describing a grandmother who suffered a fall, bed sores, and infection that ultimately contributed to a death. Other reviewers recount instances of neglected care, unclean rooms, and a perception of careless handling of residents' basic needs. These stories stand in stark contrast to the more consistently positive messages and understandably provoke strong emotions from families who feel that their loved ones were not protected. The breadth of these experiences is large enough that readers are left weighing the possibility of excellent, compassionate care against the risk of serious lapses.

Other reviews reflect a more nuanced middle ground, acknowledging both strengths and weaknesses. One reviewer who had a family member after orthopedic surgery praised the facility's heart and dedication, especially highlighting a particular nurse as an asset, while also calling out subpar meals, the absence of homey touches in the rooms, and a few administrative irritants such as the difficulty of obtaining cable service or dealing with the resident phone usage. Another family member emphasized that, despite commendable care from some staff, there are ongoing frustrations with under-staffing, communication gaps, and the challenges of maintaining consistent, high-quality service in a rural or smaller-town setting. Taken together, these middle-ground assessments suggest that Fiddler's Green can deliver meaningful, compassionate rehabilitation and daily care, but maintains room for improvement in operations, facilities, and patient experience.

In the most critical voice, a few reviews describe the facility as terrible or unsafe, urging others to seek alternatives or to avoid placing loved ones there. These reviews frequently point to overcrowded rooms, poor sanitation or housekeeping practices, and a perceived lack of responsiveness to urgent needs. Some comments stress that the building's condition feels outdated and that basic comforts - such as adequate snacks, drinks, or accessible shampoo and hygiene supplies - are not consistently available. A recurring thread in these accounts is the sense that, with better staffing, clearer policies, and more proactive maintenance, the experience could be much more dependable; without those improvements, the concerns become hard to overlook.

Overall, the narrative around Fiddler's Green is one of divided experiences: compassionate, dedicated care from many staff members and meaningful rehab progress when the facility is well-staffed and organized; counterbalanced by reports of inconsistency, under-staffing, and infrastructure or process gaps that can diminish comfort and safety. Families who encounter the facility at its best describe a place where residents are treated with kindness, where staff members go beyond basic duties to support recovery and daily living, and where a sense of community and activity helps sustain morale. Those who encounter it at its worst describe lapses that can be distressing and, in some cases, life-changing, urging caution and careful consideration before choosing this facility.

The Springville area in New York offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies such as Spring Creek Pharmacy and Rite Aid within close proximity, accessing medication and healthcare supplies is convenient. Additionally, there are several places of worship like St Aloysius Ccd and Mortons Corners Baptist Church for spiritual support and community engagement. For medical needs, there are physicians like Springville Pediatrics and Lakeshore Family Medicine nearby. The area also features restaurants like Fiesta Bamba and JD's Brew Pub, as well as cafes such as Tim Hortons for dining options. Hospitals like Bertrand Chaffee Hospital are easily accessible for medical emergencies. Furthermore, parks like Scoby Dam Park provide opportunities for outdoor recreation and relaxation. Overall, the Springville area offers a comfortable and convenient environment for senior living with access to essential services, medical facilities, dining options, religious communities, and recreational activities.

Pharmacies

• Spring Creek Pharmacy (0.1 miles)
• Rite Aid (0.2 miles)
• Spring Creek Pharmacy (0.5 miles)
• Qualitycare Pharmacies (0.5 miles)
• Walmart Pharmacy (0.9 miles)
• Rite Aid (10.1 miles)
• Walgreens (10.1 miles)

Places of Worship

• St Aloysius Ccd (0.3 miles)
• Trading Post Community Care Center (0.5 miles)
• Mortons Corners Baptist Church (4.7 miles)
• Brooklyn Free Methodist Church (6.5 miles)
• St John's Church (7.7 miles)
• Holy Family Church Of Machias (9.9 miles)
• Elton Baptist Church (13.1 miles)

Physicians

• Springville Pediatrics (0.4 miles)
• Podiatry Affiliates PC (0.5 miles)
• Tri County Family Medicine (13.8 miles)
• Lakeshore Family Medicine (14.8 miles)
• Olean Medical Group (16.2 miles)
• Hamburg Medical Park (16.4 miles)
• Todd Gardner, OD - Your Local Eye Doctor - Hamburg (16.5 miles)

Restaurants

• Springville Dairy (0.5 miles)
• Fiesta Bamba (0.8 miles)
• McDonald's (0.9 miles)
• J & Z King Buffet (0.9 miles)
• JD's Brew Pub (1.1 miles)
• Zoar Valley Tavern & Restaurant (4.6 miles)
• Lake Effect Saloon (6.4 miles)

Hospitals

• Bertrand Chaffee Hospital (0.8 miles)
• Olean General Hospital (16.5 miles)

Cafes

• Tim Hortons (1.1 miles)
• Three Girls Cafe (10.8 miles)
• Tim Hortons (13.6 miles)
• Tim Hortons (13.9 miles)
• Tim Hortons (15.4 miles)
• Ellicottville Coffee (16.1 miles)
• McCarty's Cafe (17 miles)

Transportation

• S & S Taxidermy Studio (1.2 miles)
• U-Haul Neighborhood Dealer (5.5 miles)

Parks

• Scoby Dam Park (1.8 miles)
• Delevan Village Park (10 miles)
• Zoar Valley (12.6 miles)
• Gorcica Field (13.1 miles)
• Commissioners Cabin At Chestnut Ridge (14.4 miles)
• Chestnut Ridge Park (15.2 miles)
• Ellicottville Park (15.6 miles)