The Grand Rehabilitation And Nursing At South Poin
SaveOne Long Beach Road, Island Park, NY 11558
For more information about senior living options: (844) 490-3973
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The Grand at South Point stands in many families' memories as more than a place to rehabilitate or recover. Across a patchwork of experiences - ranging from high praise to sharp disappointment - families describe a setting that can feel like a caring community as well as a workplace with its own challenges. What remains constant in the stories is a strong sense that, for many residents and their loved ones, the staff's dedication can make a difficult transition smoother, and that the facility's atmosphere blends medical care with a personal touch.
Several reviewers highlight the staff's warmth, attentiveness, and skill as the defining strength of The Grand. One family recounts an elderly mother who, after a fall and subsequent rehab stay, formed a deep bond with the team, especially a Concierge and Coordinator named Janice. This commenter calls Janice an "EXCELLENT" presence - someone who has become a true friend and ally to the resident - and credits her for helping the patient feel seen and supported during a challenging period. The same story emphasizes weekly Christian prayer and Eucharist services, along with practical conveniences like onsite haircutting and a nail salon, and notes the free parking that helps families manage visits despite the facility's busy location.
The rehab experience itself is described in glowing terms by some guests. A family member who spent more than five weeks there notes that every member of the staff - from the reception desk and the coordinator to the therapists (OTs and PTs), social workers, and department heads - was "wonderful" and clearly dedicated to the resident's recovery. The broader sentiment is that the Grand's team demonstrated a level of professionalism and compassion that made a real difference in their loved one's recovery process, with the family affirming that they would readily recommend The Grand for trusted care.
There are particularly vivid tributes to specific individuals who exemplify the care and leadership the families value. Grace's family, for instance, describes Grace's rehabilitative care after an illness, choosing The Grand after researching many facilities. They say the quality of care was second to none and name several standout staff members - nurses and managers - by name and in gratitude. Nurse Manager Janice Baldwin and Case Manager Meghan Holman receive special thanks, alongside Nurse Meeka and the physical therapy team. The message is clear: these staff members have a gift for professionalism, compassion, and consistent communication, and their efforts are repeatedly framed as essential to Grace's experience and to the facility's reputation of excellence.
Compassion is also highlighted in other testimonials. Marie OPONT is praised for extended, attentive care for a relative - her kindness, respect, and genuine concern for overall wellbeing are described as transformative, not just for the resident but as a reassuring sign to the family. Another reviewer lauds the rehab experience of a brother, noting that staff used creativity to care for a resident who could be challenging, with Erik and Ariana leading a capable PT team and a cadre of nursing aides (Marlene, Novie, Novalette, Cynthia) offering patient, kind support. The front desk and nursing leadership - Ivana, Samantha (RN), Janice Baldwin, and Meghan Holman - are repeatedly called out for building trust through dependable, respectful, and accessible service. Praises extend to the kitchen and dining experiences, with a resident remarking that the food was good as part of an overall positive impression.
The Grand's blend of clinical care and spiritual community is also a recurring theme. Several visitors value the availability of a Christian prayer group and Sunday Eucharist as meaningful supports for residents and their families, reinforcing the sense that the facility endeavors to address the whole person. Amenities like on-site grooming and the convenience of free parking during off-peak hours contribute to a feeling of comfort and normalcy, helping families maintain a sense of home and routine in an environment where change can be overwhelming.
Not every review mirrors the overwhelming positivity, however. A more negative voice describes The Grand as "the worse place ever," citing a poor end-of-life experience after visiting a friend there. Another hard-handed assessment claims that about 60 percent of the nursing staff are "VERY NASTY," suggesting that, for some families, the care environment can feel unpredictable or unsafe without constant vigilance. These voices remind readers that, while many families report extraordinary dedication and warmth, the experience is not universal, and prospective residents and their loved ones should visit regularly and assess care alongside their own expectations and needs.
Amid mixed opinions, several reviews offer reassurance about the facility's overall potential when a resident's journey aligns with the team's strengths. A parent notes that the facility is clean and well-kept, and that their father thrived during two separate stays with strong physical therapy and attentive, responsive staff. Leadership at The Grand - highlighted by references to Frank and other leaders who are easy to reach and genuinely invested in residents' safety and comfort - emerges as a crucial factor for positive outcomes. Holiday celebrations, such as a Santa visit, are cited as meaningful gestures that lift spirits during difficult times, underscoring the facility's effort to preserve dignity and joy for residents and their families alike.
The most poignant narratives culminate in updates that speak to enduring gratitude and personal loss. A family member shares an update about a mother who passed away peacefully surrounded by care teams who had become family. The hospital-to-rehab-to-home arc described by these families illustrates The Grand's role not only as a place for rehabilitation but as a community where staff become extended family after years of care. The author expresses a deep, enduring appreciation for the residents' caregivers, emphasizing that they "made it that way" and that the family belonged to them as much as to their loved one.
Taken as a whole, these reviews paint The Grand at South Point as a place of powerful, sometimes divergent experiences. For many families, the rehab and long-term care offered there can be deeply meaningful - built on relationships with compassionate professionals, a spiritual and social framework that supports residents, and practical amenities that ease daily life. For others, the experience may highlight gaps or inconsistencies in care that require vigilant oversight or alternative choices. In every case, the common thread is the enduring impact that dedicated staff can have on residents' lives and on the families who rely on them during difficult journeys.
The Grand Rehabilitation And Nursing At South Point is an assisted living community located in Island Park, NY. Our community offers a range of amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, private bathrooms, restaurant-style dining options, a small library, telephones in each room, transportation coordination services (non-medical), transportation to doctors appointments and wellness center facilities. We also provide high-speed Wi-Fi internet access for all residents.
In terms of care services, we have dedicated staff available 24/7 to respond to any needs or emergencies. Our caregivers are trained to provide assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers for those with mobility challenges. Our staff can help manage medication and offer specific dietary plans including diabetes diets and special dietary restrictions.
The dining experience at our community takes into consideration any special dietary requirements that our residents may have. We strive to provide delicious meals prepared by our culinary team.
To keep our residents engaged and active, we offer various activities and programs. This includes concierge services for personalized assistance and guidance, fitness programs to promote physical well-being, planned day trips for exploration and enjoyment, resident-run activities where residents can take charge of organizing events and scheduled daily activities to keep everyone entertained throughout the day.
Our location is convenient with cafes, parks, pharmacies, physicians' offices restaurants and places of worship nearby. In case of any medical needs or emergencies there is also a hospital nearby.
At The Grand Rehabilitation And Nursing At South Point in Island Park NY we aim to create an environment where seniors can thrive while receiving the care they need in comfortable surroundings with access to excellent amenities and services
The Grand Rehabilitation And Nursing At South Poin is located at One Long Beach Road, Island Park, NY 11558 in Nassau County, New York
The Grand Rehabilitation And Nursing At South Poin on seniors.fyi includes 12 photos including images showing interior, dining, healthcare, rehabilitation, lighting, building, exterior, urban, and more.
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