Park Avenue Extended Care Facility

Pros

• The staff at Park Avenue Extended Care Facility showed genuine care and kindness toward residents, creating a nurturing environment.
• Many families noted the facility was clean and well-maintained, with beautiful views that enhanced their visits.
• Residents benefited from an engaging rehabilitation program that helped them regain independence and confidence quickly.
• Communication between the staff and families was appreciated, as updates were regularly provided regarding the care of loved ones.
• The recreational activities offered kept residents active and engaged, fostering a sense of community within the facility.

Cons

• The staff at Park Avenue Extended Care Facility were described as impersonal and lacking genuine care for the residents.
• There was a noticeable bad smell in the facility, indicating poor cleanliness standards.
• Diapers were seen on beds, and the rooms appeared unkempt, raising concerns about hygiene.
• A reviewer expressed that they felt uncomfortable due to perceived racism from staff members.
• The management was criticized for being ineffective and needing a complete overhaul to better serve a diverse population.
• Complaints included inattentive care and failure to enforce COVID regulations among staff, leading to potential risks for vulnerable patients.
• Some residents were reportedly neglected, with family members having to call daily to ensure their loved ones received basic assistance.
• A reviewer highlighted the unpleasant dining conditions, including dirty tables and unappetizing food options.
• There were accusations of negligence regarding patient care, with caregivers being described as nasty and unprofessional in handling situations.

Review

Park Avenue Extended Care Facility has garnered a mixed bag of reviews, with opinions ranging drastically based on individual experiences. On one end of the spectrum lie those who have had deeply negative encounters, describing a place that lacks care and compassion. Many reviewers express feeling uncomfortable with the general atmosphere within the facility, citing cleanliness issues and staff interactions that left them feeling neglected or dismissed. One reviewer pointed out a particularly unpleasant smell upon entering the facility, which raised immediate concerns about overall hygiene standards.

From various accounts, it becomes evident that some family members have taken issue with what they perceive as instances of racism among staff members. A 72-year-old Puerto Rican woman noted the discomfort she felt around a particular staff member whose demeanor led her to conclude that racial bias may be at play in how care is administered. This sentiment reflects broader fears within minority communities regarding equitable treatment in healthcare settings; many individuals expressed their apprehension about entrusting their loved ones to a facility where biases could affect the quality of care provided.

In stark contrast, several positive testimonials highlight successful rehabilitation experiences and caring staff members who went above and beyond to provide necessary support. Families reported satisfactory physical therapy outcomes and well-maintained living environments that fostered recovery. For instance, one reviewer shared how their aunt thrived during her three-week stay thanks to engaging activities post-rehab sessions. The nursing staff's attentiveness was also commended; visitors remarked on the kindness shown by caregivers despite apparent staffing shortages during busy times.

Many families experienced personal transformations for their loved ones while at Park Avenue, sharing heartfelt stories about positive changes in their family members’ well-being. One individual recounted how their relative enjoyed newfound interests through recreation activities — something not previously observed at another facility — highlighting the value of engagement in patient recovery processes. Others emphasized the feeling of safety when visiting loved ones due to clean surroundings and attentive nurses who kept family members updated on health status.

However, there remains a persistent theme of dissatisfaction regarding management practices within Park Avenue Extended Care Facility, suggesting systemic issues rather than isolated incidents. Multiple reviewers called for leadership changes to address shortcomings in service delivery. Complaints about negligence were prevalent; several testimonies described frustrating interactions where patients were left unattended for extended periods or faced avoidable accidents due to inadequate staffing levels.

Amidst these critiques stands an unsettling portrait of neglect paired with moments of excellence found in pockets within the organization’s framework—suggesting possible inconsistencies across different departments or shifts within Park Avenue Extended Care Facility itself. For families considering this option for long-term care or short-term rehabilitation services, these contrasting perspectives serve as both cautionary tales and hopeful narratives—a reminder that while some individuals may find success here, others may leave feeling disheartened and regretful over their choices regarding care for loved ones.

In summary, prospective residents and their families must weigh these varied experiences carefully when evaluating Park Avenue Extended Care Facility as an option for nursing home or rehabilitation services—it is vital to consider not just individual anecdotes but also broader patterns relating to quality of care delivered consistently throughout its operations.

Transportation

• LIRR - Long Beach Station (0.1 miles)
• LIRR- Centre Ave (4.1 miles)
• Lynbrook LIRR Station (4.5 miles)
• LIRR - Rockville Centre Station (4.9 miles)
• Valley Stream LIRR Station (5.2 miles)
• JFK Runways (6.4 miles)
• JFK Apron (6.8 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Jordans Lobster Farm (0.8 miles)
• Sonny's Canal House (4.9 miles)
• Air France Lounge (7.5 miles)
• Bobby Van's Steakhouse (7.6 miles)
• Northwell Health at Jones Beach Theater (8.7 miles)
• White Castle (8.8 miles)
• McDonald's (9.2 miles)

Parks

• Oceanside Park (3 miles)
• Hempstead Lake State Park (6.4 miles)
• Coes Neck Park (7 miles)
• Newbridge Dog Park (8.1 miles)
• Newbridge Road Park (8.2 miles)
• Jones Beach State Park (8.7 miles)

Places of Worship

• Congregation Sons of Israel (3.7 miles)
• Merrick Jewish Center (8.2 miles)

Physicians

• Prohealth Baldwin Harbour Pediatrics (4.5 miles)
• South Nassau Communities Hospital (4.7 miles)
• Orlin & Cohen Orthopedic Group (4.8 miles)
• Long Island Pediatrics (5.1 miles)
• Winthrop Professional Building (10.6 miles)

Hospitals

• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.7 miles)
• Winthrop University Hospital (10.5 miles)
• Winthrop University Hospital New Life Center (10.6 miles)

Cafes

• Starbucks (4.7 miles)
• Starbucks (7.7 miles)