The Grand Rehabilitation And Nursing At Mohawk

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  • Interior

    A cozy living room with comfortable seating and ample natural light.

  • Building

    A modern building surrounded by well-maintained landscaping on a clear sunny day.

  • Bedroom

    A peaceful hospital patient room featuring a neatly made bed and natural light coming through the window.

  • Windows

    A view of a hospital patient room featuring an orange chair beside a bed.

  • Garden

    Two people enjoying a conversation in a lush garden setting.

  • Outdoor

    A transport vehicle assisting individuals, parked in front of a house.

  • Exercise Equipment

    A well-equipped fitness center featuring various exercise machines, perfect for rehabilitation and workouts.

  • Healthcare

    A nebulizer device used for administering medication in the form of a mist to treat respiratory conditions.

The Grand Rehabilitation And Nursing At Mohawk

99 Sixth Avenue, Ilion, NY 13357

For more information about senior living options: (844) 490-3973

3 from 47 reviews
5 stars
20
4 stars
3
3 stars
3
2 stars
1
1 stars
20

Skilled Nursing Facility

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    Overall Review of The Grand Rehabilitation And Nursing At Mohawk

    Pros

    • pro The Grand in Ilion has hired an exceptional administrator who truly cares about residents.
    • pro Casey, the new administrator, is amazing and genuinely attentive to residents.
    • pro The staff are described as kind, compassionate, caring, and professional.
    • pro Grace, the care attendant, is amazing.
    • pro The Grand is a wonderful facility with staff who are helpful and informative.
    • pro The nursing staff are kind, compassionate, and professional; the physical therapists are outstanding.
    • pro Despite prior negative reports, the Grand has delivered excellent care according to some reviews.
    • pro The new administration is seen as paving the way for progress.
    • pro Many reviewers would recommend The Grand for loved ones.

    Cons

    • pro The facility is described as needing to be shut down due to a pervasive urine odor and repeated neglect.
    • pro Residents were reported as being soaked in urine and left in that state while being served food, indicating neglect.
    • pro The place is characterized as understaffed, with aides more focused on pay than providing basic care.
    • pro Families report long delays for help after residents ring the bell, with assistance often not arriving for extended periods.
    • pro The environment is described as dirty with brown water, no bed rails, and safety concerns for residents.
    • pro There are claims of hot water, ice, and drinking water being unavailable, along with poor or stolen meals, signaling neglect and abuse.
    • pro Police have been called over neglect and abuse allegations, and the facility is labeled a dump and unsafe for loved ones.

    Review

    The Grand in Ilion, New York, emerges in a mosaic of experiences that runs from deeply troubling to unexpectedly heartening. A substantial portion of the testimonies paint a facility that struggles with basic daily care, cleanliness, and safety for its residents. Several reviewers describe a pervasive smell of urine, a lack of attention to incontinence, and a pattern of residents being left in soiled clothing or sitting in soiled rooms for extended periods. One account recalls a loved one being soaked in urine upon arrival, with aides allegedly preparing the person for a meal while still wet, a scenario that family members insist constitutes neglect and a violation of the standard of care. Complaints like these recur in multiple voices, including reminders that staff sometimes fail to provide toileting assistance despite policies that should ensure a resident is checked and cared for every couple of hours. Family members report that even when supervisors are informed, the care does not consistently improve, fueling the belief that the facility is not meeting the most basic expectations of decency and safety.

    Alongside concerns about incontinence management are broader complaints about understaffing and the resultant impact on daily living and medical needs. Several reviewers claim that the facility is not adequately staffed, with reports of a single nurse responsible for more than 30 residents and only a couple of aides available to assist. The consequence, according to these accounts, is delayed assistance - sometimes for hours when a resident rings a bell or requests help, especially for tasks as fundamental as using the bathroom, turning to prevent bedsores, or addressing oxygen needs. The cleanliness of the environment is repeatedly criticized, with references to dirty facilities, brown or sulfur-containing water necessitating bottled water, and even fruit flies in the building. The food quality is another sore point for many; some reviewers state they would not feed the meals to their animals, and others describe meals and beverages as inconsistent or insufficient, with residents occasionally without access to water or meals for long periods.

    There are also more alarming claims touching on medical management and safety. One family recounts a death they believe was connected to excessive sedation and a lack of appropriate monitoring, suggesting that the resident's preexisting heart problems and oxygen needs were not adequately addressed. This account includes allegations that staff attempted to sedate a patient with dementia and subsequently increased sedation as the patient became disruptive, a sequence of events that the reviewer ties to the decline and death of their relative. Related observations describe residents who are not turned or repositioned, who endure dehydration or fatigue, and who are repeatedly told different stories about their health status. In several instances, reviewers describe encounters with police or calls to authorities related to neglect, no-show meals, no hot water, and other irrefutable indicators of a crisis in care delivery. The sense conveyed is that neglect is not occasional but systemic in certain shifts, prompting urgent calls for investigation and action.

    Yet the narrative is not uniform in its depiction of The Grand. A subset of reviews offers a starkly different experience, highlighting dedicated staff, compassionate caregivers, and meaningful improvements under new leadership. One reviewer celebrates the arrival of Casey, the administrator, describing a remarkable turn in care: Casey reportedly visited a resident's room, listened to concerns about meals, arranged a spaghetti and meatballs order from a restaurant, and even personally fed the patient. The tone here is intimate and grateful, with a phone call following that day expressing appreciation for the attention given. This account stands in contrast to the more accusatory statements and is reinforced by other praise for the administrative team that followed: admiration for the responsiveness of caregivers and a sense that real care is possible when management prioritizes resident needs. In addition, several reviewers specifically commend Grace, a care attendant who is described as amazing, and others speak warmly about the overall kindness and support they encountered from staff who were attentive, helpful, and patient during difficult times.

    Beyond these individual anecdotes of positive interaction, there are broader expressions of trust and gratitude toward certain members of the staff, including nurses, aides, and physical therapists. Some reviewers say they have seen genuine effort and compassion, with staff going above and beyond to ensure residents' comfort, safety, and emotional well-being. A number of families attest to the competence and reliability of the therapy team, with physical therapists and nursing personnel who consistently meet needs and help residents work toward goals. In these voices, The Grand is portrayed not as a monolithic institution but as a place where dedicated caregivers can deliver excellent care under the right conditions, and where positive experiences can coexist with negative ones, depending on shifts, staffing, and leadership.

    Taken together, the collection of reviews paints a complex picture: a facility that has been the source of serious, well-founded concerns about neglect, safety, and quality of life for many residents, while also hosting stories of substantial improvement, compassionate care, and effective leadership. The negative notes emphasize urgent issues - ongoing odor and sanitation problems, perceived understaffing, inconsistent response times to calls, questions about hydration and nutrition, and even allegations surrounding sedation and safety during passes or admissions. The positive notes, meanwhile, highlight moments of genuine care, administrative responsiveness, and staff members who are described as extraordinary in their dedication to residents' well-being. The resulting impression is that the experience at The Grand is highly variable, with outcomes seemingly influenced by shifts in staffing, supervision, and leadership.

    For families considering this facility, the most consistent takeaway is the importance of a current, firsthand assessment. Some reviewers urge extreme caution or outright avoidance, citing repeated failures in basic care and safety, while others stress that meaningful improvements are possible and real when administrators like Casey are at the helm and staff members such as Grace demonstrate outstanding compassion. The history of conflicting reports underscores the need for prospective families to conduct their own checks, request recent inspection records, tour the facility, and speak with current residents and family members to gauge whether care standards align with their expectations and the particular needs of their loved ones. In the end, the narratives suggest that while The Grand has the potential to provide compassionate, high-quality rehabilitation and long-term care, it also carries substantial risks and past patterns that demand vigilance and ongoing oversight.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Grand Rehabilitation And Nursing At Mohawk in Ilion, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing excellent care and support, this community strives to create a warm and inviting environment for seniors.

    The amenities at The Grand Rehabilitation And Nursing At Mohawk are designed to enhance the quality of life for its residents. They can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. The community also provides community-operated transportation services, making it easy for residents to get around the area. For those who wish to stay connected with loved ones or engage in computer activities, there is a computer center available.

    Residents can dine in style in the elegant dining room, where they can enjoy delicious meals prepared by professional chefs. For individuals who prefer preparing their own meals, there is a kitchenette available in each apartment. Additionally, the community offers move-in coordination services to make the transition smooth and hassle-free.

    To promote an active lifestyle, The Grand Rehabilitation And Nursing At Mohawk provides a fitness room equipped with exercise equipment. Residents can participate in fitness programs tailored to their needs and preferences. The community also features a gaming room for leisure activities such as board games or card games.

    Outdoor enthusiasts will appreciate the beautiful garden and outdoor space available for relaxation and enjoying nature. There is also a small library on-site for those who love reading or conducting research.

    The Grand Rehabilitation And Nursing At Mohawk ensures that residents have access to necessary medical services by offering non-medical transportation arrangements, including transportation to doctors' appointments. In terms of care services, there is a 24-hour call system in place to assist residents at any time. Trained staff members provide around-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

    Residents with specific dietary needs can trust that their requirements will be catered to, as the community offers special dietary restrictions. Medication management services are also available to ensure the proper administration of medications. Furthermore, The Grand Rehabilitation And Nursing At Mohawk has a mental wellness program in place to support the emotional well-being of its residents.

    The community fosters an active and engaging social life by offering concierge services and organizing planned day trips. Residents can also participate in resident-run activities and enjoy scheduled daily activities.

    Located in Ilion, NY, The Grand Rehabilitation And Nursing At Mohawk benefits from its proximity to various amenities. There are cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals nearby for residents' convenience.

    Overall, The Grand Rehabilitation And Nursing At Mohawk is a welcoming assisted living community that prioritizes the comfort and care of its residents. With various amenities and care services designed to meet individual needs, it provides a supportive environment for seniors to thrive and enjoy their golden years.

    Nearby Places of Interest

    Pharmacies

    • Wlagreens (0.5 miles)
    • Hannaford Pharmacy (3.4 miles)
    • Parkway Drugs (9.1 miles)
    • Kinney Drugs (9.8 miles)
    • CVS Pharmacy (9.8 miles)
    • Walgreens (10.1 miles)
    • Usrearchchemsupplies.Com (10.7 miles)

    Restaurants

    • Main Moon Chinese Kitchen (0.6 miles)
    • McDonald's (0.7 miles)
    • Crossway's Tavern (0.9 miles)
    • Mrs Shake (1.8 miles)
    • Friendly Bake Shop (1.8 miles)
    • Side Street (2.2 miles)
    • Salvatores (2.5 miles)

    Physicians

    • Cooperative Magnetic Imaging (0.6 miles)
    • Slocum-Dickson Medical Group (0.6 miles)
    • Melo Larry J DDS (3 miles)
    • Bassett Healthcare Network–Herkimer (3.4 miles)
    • Herkimer Family Nurse Practitioners (3.5 miles)
    • Herkimer Eyecare Center (3.5 miles)
    • Dr. Donald Knapp (3.5 miles)

    Places of Worship

    • Trinity Lutheran Church (2.7 miles)
    • Holy Trinity Monastery (8.5 miles)
    • Jordanville Federated Church (8.8 miles)
    • Russian Orthodox Church (8.9 miles)
    • Church of Christ (9.1 miles)
    • Soul 2 Soul Temple (9.4 miles)
    • Kingdom Ministries Place of Worship/House of Prayer (10.6 miles)

    Cafes

    • The Java Shop by Cucina Berto (3.1 miles)
    • That Little Place On Main (9.6 miles)
    • Bagg's Square Cafe (10.5 miles)
    • Top of the Morning Cafe (10.7 miles)
    • Utica Coffee Roasting (10.8 miles)
    • Joseph Putrello Coffee Barista Bar (11 miles)
    • Debbie's Cafe (11.6 miles)

    Parks

    • Arc Park (3.3 miles)
    • F.T. Proctor Park (9 miles)
    • Deerfield Wilderness Park (11.4 miles)

    Hospitals

    • Faxton-St Luke's Healthcare (3.3 miles)
    • Masonic Care Health Facility (8.6 miles)
    • Little Falls Hospital (10.2 miles)
    • Mohawk Valley Psychiatric Center (11.1 miles)

    Transportation

    • Frankfort-Highland Airport (6B4) (6 miles)
    • Amtrak (10.7 miles)

    Frequently Asked Questions

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