Elderwood At Hornell
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Information last verified:
One Bethesda Drive, Hornell, NY 14843
For more information about senior living options: (844) 490-3973
The nurses and aides are fantastic and incredibly caring. The rehab team, including PT and OT, has become like family. The aides, the nurse, and the doctor have been very attentive. The activities schedule is full of opportunities for residents. The facility is clean and the food is very good. The staff are patient, kind, and compassionate from the front door to the back. The staff have a plan for handling COVID challenges and they execute it. It is a very nice place to bring a loved one.
The facility does not handle COVID-19 cases well. They moved residents with COVID to floors that did not have COVID residents. A lot of the good staff quit in the last weeks. The food has no flavor. The food has no condiments. There is no gravy. There is only one pat of butter for both the mashed potatoes and the roll. Some staff are lousy and the nurses are rude. The facility is dirty. Residents have to wait a long time to get help due to being short-staffed. Billing did not follow up as promised.This community is best suited for adults who need robust post-acute rehabilitation and for residents who benefit from a recovery-forward approach delivered with steady, relationship-driven care. Elderwood at Hornell tends to attract families seeking a clear path to progress, where nurses and aides show consistent attentiveness and the rehab team stays tightly aligned with therapy staff and physicians. It works well for knee-replacement recoveries and similar procedures, where daily accountability, visible progress, and regular updates matter. For residents who want to be treated like family during a vulnerable transition and who will actively advocate for themselves to access services, this campus often delivers tangible gains and steady emotional support.
This is not the right fit for everyone. Families prioritizing flawless staffing consistency, sparkling dining experiences, and an unambiguous safety record should look elsewhere. The southern tier market offers alternatives that may align better with those standards, and some families will find value in exploring options beyond Elderwood. The landscape is mixed in the reviews, including one extreme allegation about neglect that underscores the importance of verifying current staffing ratios, daily routines, and safety practices in person. For residents with complex needs or a preference for minimal advocacy, other facilities may provide a more predictable, low-stress experience.
On the strength side, nearly all accounts highlight the care delivered by nurses and aides and the warmth of the rehab team. Therapists are consistently described as patient, encouraging, and integral to a forward trajectory in recovery. Doctors and front-desk staff appear approachable, and the activities calendar is robust enough to encourage social engagement and skill-building. The overall environment and routine support a sense of safety and purpose, which can be crucial for long rehab journeys. Taken together, these elements create a credible pathway to stronger mobility, independence, and confidence for residents who value hands-on, attentive care.
Yet the drawbacks are real and hard to overlook. Staffing gaps on the rehab floor recur, producing slower responses and occasional delays in assistance. Meal quality is inconsistent, with some reviewers noting bland flavors and limited condiments, which can sap motivation during lengthy stays. Billing and follow-up expectations are not always aligned, leading to frustration for families managing finances and care plans. Some reports describe rude or uneven supervision, raising concerns about ongoing safety and dignity. While many experiences are positive, the most alarming review, an extreme accusation of harm, signals the necessity of rigorous, ongoing oversight and clear communication about care standards.
In practical terms, the strong rehab orientation, compassionate staff, and proactive family involvement can offset many everyday irritants for residents focused on improvement. For those with moderate to high rehab needs who can tolerate some inconsistency in dining or staffing, Elderwood at Hornell offers credible momentum and accountability. However, the risk of care gaps or perceived negligence cannot be dismissed, making careful vetting essential. Families should verify current staffing levels, observe peak-time operations, speak with therapy leads about specific goals, and request a defined plan with measurable weekly progress to ensure expectations are aligned with reality.
Bottom line: this community remains a practical, results-oriented choice for recovering adults who want hands-on rehab with a caring, engaged staff and a busy activity calendar, provided safety and service quality are continually assessed. Alternatives should be actively explored for anyone prioritizing an unambiguous safety record, consistent daily dining quality, and a lower-stress environment that minimizes the need for ongoing advocacy. Prospective families should schedule in-depth conversations with nursing leadership, observe the rehab team in action, and compare with other southern-tier options to determine which setting best supports long-term goals, whether that means full-time care, transitional rehab, or a measured return home.
122 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elderwood At Hornell is an assisted living community located in Hornell, NY. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon for our residents to pamper themselves, as well as cable or satellite TV for their entertainment needs. We also have a computer center and Wi-Fi/high-speed internet access available, allowing our residents to stay connected with their loved ones and explore the digital world. Our fitness room is designed to promote an active lifestyle, and our gaming room provides opportunities for socializing and friendly competitions.
Our outdoor space includes a beautiful garden where residents can take relaxing walks or simply enjoy the fresh air. Our dining room offers restaurant-style dining, serving delicious meals prepared by our professional staff. For those who prefer smaller gatherings or more privacy, we have kitchenettes available in each unit. Additionally, housekeeping services ensure that our residents enjoy a clean and tidy living environment.
We understand the importance of transportation for our residents, which is why we offer both community-operated transportation and assistance in arranging non-medical transportation to doctors' appointments. Move-in coordination is provided to help make the transition into our community as smooth as possible.
When it comes to care services, Elderwood At Hornell has 24-hour call system supervision to ensure the safety of our residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Our staff members are trained in medication management and can provide support for special dietary restrictions such as diabetes diets.
We believe in fostering mental wellness among our residents and offer a mental wellness program aimed at promoting emotional well-being. In terms of activities, we have concierge services available to assist with planning day trips and resident-run activities that encourage social interaction within the community. Scheduled daily activities are provided for all residents to engage in.
Our location offers convenience with numerous nearby amenities. There are three cafes, parks, and pharmacies in the vicinity, as well as twelve physicians, thirteen restaurants, and two theaters nearby. For any medical emergencies, there are four hospitals within a short distance from our community.
At Elderwood At Hornell, we strive to provide a comfortable and enriching assisted living experience for our residents. With our extensive amenities, caring staff, and convenient location, we offer the support and services needed to enhance the quality of life for all who call our community home.
Elderwood At Hornell is located at One Bethesda Drive, Hornell, NY 14843 in Steuben County, New York
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