Hornell Gardens

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  • Interior

    A cozy lobby area with a sofa, armchair, and tables, softly lit by lamps.
  • Decor

    A view of a beauty salon interior with a chair, desk, large mirror, and decorative plants.
  • Living Room

    A cozy living room with several chairs and large windows.
  • Building

    Entrance sign for Brownell Gardens with a building in the background.
  • Bedroom

    A cozy room with a bed, sofa, and window providing natural light.
  • Windows

    A cozy dining area with tables, chairs, and soft lighting.
  • Landscaping

    A landscaped garden area with a gazebo and outdoor seating near an apartment building.
  • Artwork

    A cozy living room corner featuring a dresser with a television, flowers, and artwork.
  • Bathroom

    A bathroom with a sink, mirror, and soap dispenser on the countertop.
  • Library

    A cozy reading area with bookshelves, chairs, and a table near a large window.
  • Wall Art

    A small waiting area with two chairs, each equipped with a hair dryer, a framed artwork on the wall, and a potted plant on the floor.
  • Healthcare

    A hospital room with two beds and medical equipment.

Hornell Gardens

434 Monroe Avenue, Hornell, NY 14843

For more information about senior living options: (844) 490-3973

2.5 from 11 reviews
5 stars
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5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Hornell Gardens, including Jen and Amanda, are extremely helpful and accommodating, making efforts to facilitate visits for families.
  • pro The therapy provided at the facility is fantastic, contributing positively to the residents' well-being.
  • pro Many visitors have noted that the nurses and nursing aides genuinely care about the residents, creating a warm and home-like atmosphere.
  • pro Residents have access to enjoyable recreational activities and even pet therapy, which brings joy to both them and their visitors.
  • pro Overall, some reviews highlight good care and friendly interactions among staff members and residents at Hornell Gardens.

Cons

  • pro The facility lost all of the resident's clothes, and the food is described as worse than jail food.
  • pro Residents have reportedly been allowed to assault each other, and aides left residents in their bedpans for excessive periods.
  • pro The staff was observed to be verbally and physically abusive, and there are concerns about cleanliness throughout the facility.
  • pro Head lice were reported in the facility, raising questions about the aides' hygiene practices and care standards.
  • pro There appears to be insufficient staffing on weekends, negatively impacting patient care quality.
  • pro Some beds are only changed on shower days, leading to unclean living conditions for residents.
  • pro The atmosphere of the nursing home was described as dim and unwelcoming, with poorly maintained landscaping outside the building.
  • pro A serious oversight occurred when a family member received a bill for flu shots after passing away, reflecting lack of attention to past residents’ needs.
  • pro Concerns about inadequate nurse-to-patient ratios were raised due to incidents involving wandering dementia patients.
  • pro The general smell in the facility is perceived as musty and unpleasant by visitors.
  • pro There are allegations of neglect regarding communication between staff and family concerning a resident’s health crisis that went unaddressed for days.

Review

The reviews for Hornell Gardens nursing home showcase a stark contrast in experiences, revealing a deep divide between the positive appreciation of certain staff members and the pervasive issues related to care quality and facility conditions. Numerous comments reflect a multitude of distressing circumstances that can potentially jeopardize the health and dignity of residents. These contrasting narratives highlight both commendable aspects and glaring deficiencies, resulting in an overall complex portrayal of the facility.

On one side, some visitors express gratitude towards individual staff members like Jen, Amanda, and others who seem genuinely dedicated to providing care and ensuring resident comfort amidst challenging circumstances. Reports of successful visits despite Covid protocols offer a glimpse into the human connection fostered during difficult times. Positive testimonials from individuals who value activities for residents underscore that there are efforts made to enhance their quality of life, including educational programs and recreational options. This stands in stark contrast to other reviews that paint a more disturbing picture of neglect and lack of attention given to basic hygiene and well-being.

However, alongside these positive notes lies an alarming litany of complaints regarding safety protocols, cleanliness, staffing ratios, and care quality. There are several accounts focusing on inadequate staffing during weekends when many aides reportedly fail to adequately attend to patients' needs. Residents have allegedly experienced neglect such as being left unattended for long periods or experiencing physical abuse by caregivers—a situation no resident should ever suffer in a caregiving environment. Complaints about essential hygiene practices not being upheld—such as dirty bedding left unwashed for days—signal substantial concerns regarding operational standards at Hornell Gardens.

Unbearably low standards were also highlighted with mentions of offensive odors permeating the facility and evidence suggesting poor housekeeping practices within resident areas. The discovery of head lice among residents raises unsettling questions about hygiene diligence from aides tasked with patient care; if those responsible do not maintain personal cleanliness themselves, it could easily translate into neglected patient care environments. Visitors expressed frustration over the apparent disconnect between helpful staff interactions versus an overarching atmosphere filled with neglectful practices.

Moreover, poignant stories shared by families emphasize severe lapses in medical attention toward elderly residents when they face critical health emergencies. One visitor recounted heart-wrenching episodes involving their elderly relative's extended periods without proper assistance or diagnosis despite clear signs indicating distress—leading family members to question how such serious oversights could occur within a well-established nursing home setting.

Aspects such as furniture condition in common areas or insufficient landscaping depicted Hornell Gardens’ external management challenges beyond just caregiver responsibilities alone but extending into comprehensive living conditions offered throughout the establishment as well. Though some visitors have praised therapeutic services provided within Hornell Gardens along with friendly nurses working hard under stressful conditions, persistent reports regarding uncleanliness combined with systemic flaws indicate substantial issues remain deeply embedded at many levels—from administrative oversight down through daily caregiving duties.

Ultimately, reviewing these accounts invites deeper contemplation on what constitutes adequate facilities for vulnerable populations like seniors needing specialized services while also spotlighting potential areas where immediate improvements are warranted across various facets within nursing homes—not only at Hornell Gardens but across similar facilities nationwide grappling with comparable adversities rooted in population growth demands against insufficient provider responses tailored sufficiently enough towards resident needs met holistically over time alongside prioritizing basic human dignity first above all else.

Features

Housing

  • 114 resident community capacity 114 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hornell Gardens in Hornell, NY is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected with the digital world.

Dining at Hornell Gardens is a delightful experience, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated, ensuring that all residents receive nutritious meals tailored to their needs. Additionally, meal preparation and service are provided, easing the burden of cooking for residents.

The community also features various recreational facilities such as a fitness room and gaming room, encouraging an active lifestyle. A beautifully maintained garden provides a serene outdoor space for relaxation and enjoyment. For those who prefer quieter activities, there is a small library where residents can indulge in reading.

Hornell Gardens understands the importance of resident care and offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is provided by trained staff members, giving peace of mind to both residents and their families.

To promote mental wellness, Hornell Gardens offers a mental wellness program that focuses on supporting emotional well-being. Transportation arrangements can be made for non-medical needs as well as doctor's appointments. The community also provides move-in coordination services to assist new residents in settling comfortably.

Wi-Fi/high-speed internet access ensures connectivity for both leisure and communication purposes. Housekeeping services are offered to maintain cleanliness throughout the community. Residents have access to a wellness center where they can focus on their overall health.

In addition to these excellent amenities and care services, Hornell Gardens benefits from its convenient location near various establishments including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to a range of services and recreational opportunities.

Overall, Hornell Gardens in Hornell, NY offers a comprehensive package of amenities and care services designed to provide residents with comfort, convenience, and a fulfilling lifestyle.

Nearby Places of Interest

Hospitals

  • Saint James Mercy Hospital (0 miles)
  • Southern Tier Womens Health (0.2 miles)
  • St James Mercy Hospital (0.2 miles)
  • Integral Medical Services (1.1 miles)
  • Va Medical Center (16 miles)
  • Bath VA Medical Center (16 miles)
  • Arnot Health (16.9 miles)

Physicians

  • Renuka Mehta MD (0.1 miles)
  • Naga G V (0.2 miles)
  • Western New York Med-Psych (0.2 miles)
  • Canisteo Valley Family Practice (0.6 miles)
  • Hornell Hearing Center (0.7 miles)
  • Pinnacle Family Medicine (0.8 miles)
  • Express Care (0.8 miles)

Parks

  • James Street Park (0.2 miles)
  • James Street Park (1 miles)
  • Almond Lions Community Park (4.6 miles)
  • Pulteney Park (17.3 miles)
  • Angelica Park Circle Historic District (18.3 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.4 miles)
  • County Cabs (1.7 miles)
  • Enterprise Rent-A-Car (3.6 miles)

Places of Worship

  • St Anne's Church (0.4 miles)
  • Saint Ann Parish (0.8 miles)
  • United Presbyterian Church (1 miles)
  • Hornell Bible Church (1.2 miles)
  • Gospel Tabernacle (2.1 miles)
  • United Methodist Church (3.8 miles)
  • Hillside Baptist Church (4 miles)

Restaurants

  • The Udder Place (0.5 miles)
  • The Max (0.5 miles)
  • Marino's Restaurant (0.6 miles)
  • Andy's Sub Shop (1 miles)
  • Burger King (1 miles)
  • Taco Bell (1.1 miles)
  • Billy Schu's Food Bar (1.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walmart Pharmacy (2.4 miles)
  • Wegmans (2.4 miles)
  • Rite Aid (16.7 miles)
  • Walgreens (16.8 miles)
  • Top's Markets (16.8 miles)
  • The Village Pharmacy (18 miles)

Theaters

  • Spotlight of Hornell (0.9 miles)
  • Spotlight Theater Of Hornell (1 miles)

Cafes

  • The Classy Cafe & Deli (1 miles)
  • Village Cafe (5.5 miles)
  • Honey Bee's Kitchen (5.9 miles)
  • Terra Cotta Coffee House (7.9 miles)
  • Cafe At The Pond (18.2 miles)
  • The Canteen (18.4 miles)

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