Hornell Gardens in Hornell, NY

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  • Interior

    A cozy lobby area with a sofa, armchair, and tables, softly lit by lamps.

  • Decor

    A view of a beauty salon interior with a chair, desk, large mirror, and decorative plants.

  • Living Room

    A cozy living room with several chairs and large windows.

  • Building

    Entrance sign for Brownell Gardens with a building in the background.

  • Bedroom

    A cozy room with a bed, sofa, and window providing natural light.

  • Windows

    A cozy dining area with tables, chairs, and soft lighting.

  • Landscaping

    A landscaped garden area with a gazebo and outdoor seating near an apartment building.

  • Artwork

    A cozy living room corner featuring a dresser with a television, flowers, and artwork.

  • Bathroom

    A bathroom with a sink, mirror, and soap dispenser on the countertop.

  • Library

    A cozy reading area with bookshelves, chairs, and a table near a large window.

  • Wall Art

    A small waiting area with two chairs, each equipped with a hair dryer, a framed artwork on the wall, and a potted plant on the floor.

  • Healthcare

    A hospital room with two beds and medical equipment.

Hornell Gardens in Hornell, NY

434 Monroe Avenue, Hornell, NY 14843

For more information about senior living options: (844) 490-3973

2.5 from 11 reviews
5 stars
1
4 stars
3
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5

Skilled Nursing Facility

Overall Review of Hornell Gardens

Pros

  • pro The staff, especially Jen and Amanda, are extremely helpful and accommodating.
  • pro They made every effort to allow family visits with Covid precautions.
  • pro The RN and CNAs are consistently friendly and caring toward residents.
  • pro They provide educational and recreational activities and have gardens for residents.
  • pro The staff create a warm, home-like atmosphere with good care.
  • pro They allow residents to visit with small dogs, which residents enjoy.
  • pro Therapy is fantastic.

Cons

  • pro The facility lost all of the resident's mother's clothes.
  • pro The food is horrible and worse than jail food.
  • pro The facility allowed residents to assault the resident's mother.
  • pro Aides left the resident in a bedpan for hours and were verbally and physically abusive.
  • pro The facility is filthy.
  • pro The facility does not follow COVID safety protocols.
  • pro The facility is like a prison.
  • pro There is head lice in the facility.
  • pro Aides are not doing a good job of showering and cleaning the patients.
  • pro The aides are not compassionate or caring and are too interested in their personal lives and phones.
  • pro The second floor Day Room is dirty and disgusting.
  • pro Weekends are a joke due to not enough help on the second floor.
  • pro Beds are only changed on shower days.
  • pro There are not enough nurses for the ratio of patients.
  • pro The family is charged $9,100 per month for care.

Review

Hornell Gardens is best suited for seniors who want a warm, activity-filled setting in the Hornell area, where staff are approachable and family participation is encouraged. The community tends to appeal to residents who value ongoing therapy programs, social events, and a home-like atmosphere that supports regular visits, including pet visits. It is not an antiseptic, clinical model; it honors a livelier, engaged lifestyle with programs designed to keep residents connected. Those who can stay actively involved with care planning and who are prepared to monitor day-to-day quality will likely derive the most benefit.

However, this is not a fit for families who prioritze flawless safety and impeccable cleanliness. Alternatives should be considered for seniors who require very reliable supervision, consistent staffing on all shifts, and a consistently sanitary environment. Reviewers consistently flag concerns about safety lapses, dirty conditions, and the potential for neglect, so families who cannot tolerate questions about staffing ratios or who expect uniform quality across departments may want to look elsewhere. The decision becomes tighter for those facing higher care needs, dementia-related behaviors, or mobility limits that demand steady, vigilant staffing and well-maintained facilities.

On the positive side, multiple observers describe warm, approachable staff and moments of genuine care. When staff are on duty, residents can receive attention, and the facility earns praise for therapy services, social activities, and the ability to bring in a visiting pet. The environment offers a home-like feel, with nurses and aides who are described as friendly and responsive, and with a willingness to accommodate family visits. Programs such as summer gardens and animal-visit opportunities contribute to quality-of-life that some families value highly. For those who want an active social calendar and meaningful personal interaction, these elements deliver real benefits.

Yet the negative feedback centers on several systemic issues that cannot be ignored. Allegations of neglect and abuse, dirty rooms and bed linens, and episodes of poor hygiene are repeatedly raised. Long delays for assistance, understaffing on weekends, and concerns about aides who seem distracted by personal devices undermine confidence in daily care. Lice outbreaks and visible cleanliness problems erode trust and raise questions about ongoing oversight. The physical environment - often described as musty or old-fashioned in appearance - further undermines comfort and willingness to accept risk. Cost adds another layer, with some families feeling the price is not matched by consistently reliable care.

Pros can offset only to a degree when care quality is inconsistent. The engaging activities, therapy offerings, and supportive staff on certain shifts provide a tangible quality-of-life lift, but the weight of safety and cleanliness doubts makes long-term residency risky for families with high expectations of daily functioning and protection. For a family willing to advocate day-to-day, ensure rigorous oversight, and insist on disciplined staffing, Hornell Gardens could function as a lower-cost, flexible option compared with some peers. This, however, requires active involvement and a clear escalation path if concerns arise.

Overall, Hornell Gardens demands careful due diligence. Prospects should prioritize an in-person tour focused on cleanliness, staff responsiveness, and the consistency of care across shifts. Probe for detailed staffing ratios, incident logs, and a plan to address any observed deficiencies. If the answers fall short or if the family's tolerance for risk is low, exploring alternative facilities in the region with stronger safety records and more uniformly clean environments is prudent. For families able to monitor and press for improvement, this community can offer meaningful social and therapeutic benefits at a potentially more affordable price, but only with vigilant advocacy and clear expectations.

Features

Housing

  • 114 resident community capacity 114 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hornell Gardens in Hornell, NY is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected with the digital world.

Dining at Hornell Gardens is a delightful experience, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated, ensuring that all residents receive nutritious meals tailored to their needs. Additionally, meal preparation and service are provided, easing the burden of cooking for residents.

The community also features various recreational facilities such as a fitness room and gaming room, encouraging an active lifestyle. A beautifully maintained garden provides a serene outdoor space for relaxation and enjoyment. For those who prefer quieter activities, there is a small library where residents can indulge in reading.

Hornell Gardens understands the importance of resident care and offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is provided by trained staff members, giving peace of mind to both residents and their families.

To promote mental wellness, Hornell Gardens offers a mental wellness program that focuses on supporting emotional well-being. Transportation arrangements can be made for non-medical needs as well as doctor's appointments. The community also provides move-in coordination services to assist new residents in settling comfortably.

Wi-Fi/high-speed internet access ensures connectivity for both leisure and communication purposes. Housekeeping services are offered to maintain cleanliness throughout the community. Residents have access to a wellness center where they can focus on their overall health.

In addition to these excellent amenities and care services, Hornell Gardens benefits from its convenient location near various establishments including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to a range of services and recreational opportunities.

Overall, Hornell Gardens in Hornell, NY offers a comprehensive package of amenities and care services designed to provide residents with comfort, convenience, and a fulfilling lifestyle.

Nearby Places of Interest

Hospitals

  • Saint James Mercy Hospital (0 miles)
  • Southern Tier Womens Health (0.2 miles)
  • St James Mercy Hospital (0.2 miles)
  • Integral Medical Services (1.1 miles)
  • Va Medical Center (16 miles)
  • Bath VA Medical Center (16 miles)
  • Arnot Health (16.9 miles)

Physicians

  • Renuka Mehta MD (0.1 miles)
  • Naga G V (0.2 miles)
  • Western New York Med-Psych (0.2 miles)
  • Canisteo Valley Family Practice (0.6 miles)
  • Hornell Hearing Center (0.7 miles)
  • Pinnacle Family Medicine (0.8 miles)
  • Express Care (0.8 miles)

Parks

  • James Street Park (0.2 miles)
  • James Street Park (1 miles)
  • Almond Lions Community Park (4.6 miles)
  • Pulteney Park (17.3 miles)
  • Angelica Park Circle Historic District (18.3 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.4 miles)
  • County Cabs (1.7 miles)
  • Enterprise Rent-A-Car (3.6 miles)

Places of Worship

  • St Anne's Church (0.4 miles)
  • Saint Ann Parish (0.8 miles)
  • United Presbyterian Church (1 miles)
  • Hornell Bible Church (1.2 miles)
  • Gospel Tabernacle (2.1 miles)
  • United Methodist Church (3.8 miles)
  • Hillside Baptist Church (4 miles)

Restaurants

  • The Udder Place (0.5 miles)
  • The Max (0.5 miles)
  • Marino's Restaurant (0.6 miles)
  • Andy's Sub Shop (1 miles)
  • Burger King (1 miles)
  • Taco Bell (1.1 miles)
  • Billy Schu's Food Bar (1.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walmart Pharmacy (2.4 miles)
  • Wegmans (2.4 miles)
  • Rite Aid (16.7 miles)
  • Walgreens (16.8 miles)
  • Top's Markets (16.8 miles)
  • The Village Pharmacy (18 miles)

Theaters

  • Spotlight of Hornell (0.9 miles)
  • Spotlight Theater Of Hornell (1 miles)

Cafes

  • The Classy Cafe & Deli (1 miles)
  • Village Cafe (5.5 miles)
  • Honey Bee's Kitchen (5.9 miles)
  • Terra Cotta Coffee House (7.9 miles)
  • Cafe At The Pond (18.2 miles)
  • The Canteen (18.4 miles)

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