Hornell Gardens

Pros

• The staff at Hornell Gardens, including Jen and Amanda, are extremely helpful and accommodating, making efforts to facilitate visits for families.
• The therapy provided at the facility is fantastic, contributing positively to the residents' well-being.
• Many visitors have noted that the nurses and nursing aides genuinely care about the residents, creating a warm and home-like atmosphere.
• Residents have access to enjoyable recreational activities and even pet therapy, which brings joy to both them and their visitors.
• Overall, some reviews highlight good care and friendly interactions among staff members and residents at Hornell Gardens.

Cons

• The facility lost all of the resident's clothes, and the food is described as worse than jail food.
• Residents have reportedly been allowed to assault each other, and aides left residents in their bedpans for excessive periods.
• The staff was observed to be verbally and physically abusive, and there are concerns about cleanliness throughout the facility.
• Head lice were reported in the facility, raising questions about the aides' hygiene practices and care standards.
• There appears to be insufficient staffing on weekends, negatively impacting patient care quality.
• Some beds are only changed on shower days, leading to unclean living conditions for residents.
• The atmosphere of the nursing home was described as dim and unwelcoming, with poorly maintained landscaping outside the building.
• A serious oversight occurred when a family member received a bill for flu shots after passing away, reflecting lack of attention to past residents’ needs.
• Concerns about inadequate nurse-to-patient ratios were raised due to incidents involving wandering dementia patients.
• The general smell in the facility is perceived as musty and unpleasant by visitors.
• There are allegations of neglect regarding communication between staff and family concerning a resident’s health crisis that went unaddressed for days.

Review

The reviews for Hornell Gardens nursing home showcase a stark contrast in experiences, revealing a deep divide between the positive appreciation of certain staff members and the pervasive issues related to care quality and facility conditions. Numerous comments reflect a multitude of distressing circumstances that can potentially jeopardize the health and dignity of residents. These contrasting narratives highlight both commendable aspects and glaring deficiencies, resulting in an overall complex portrayal of the facility.

On one side, some visitors express gratitude towards individual staff members like Jen, Amanda, and others who seem genuinely dedicated to providing care and ensuring resident comfort amidst challenging circumstances. Reports of successful visits despite Covid protocols offer a glimpse into the human connection fostered during difficult times. Positive testimonials from individuals who value activities for residents underscore that there are efforts made to enhance their quality of life, including educational programs and recreational options. This stands in stark contrast to other reviews that paint a more disturbing picture of neglect and lack of attention given to basic hygiene and well-being.

However, alongside these positive notes lies an alarming litany of complaints regarding safety protocols, cleanliness, staffing ratios, and care quality. There are several accounts focusing on inadequate staffing during weekends when many aides reportedly fail to adequately attend to patients' needs. Residents have allegedly experienced neglect such as being left unattended for long periods or experiencing physical abuse by caregivers—a situation no resident should ever suffer in a caregiving environment. Complaints about essential hygiene practices not being upheld—such as dirty bedding left unwashed for days—signal substantial concerns regarding operational standards at Hornell Gardens.

Unbearably low standards were also highlighted with mentions of offensive odors permeating the facility and evidence suggesting poor housekeeping practices within resident areas. The discovery of head lice among residents raises unsettling questions about hygiene diligence from aides tasked with patient care; if those responsible do not maintain personal cleanliness themselves, it could easily translate into neglected patient care environments. Visitors expressed frustration over the apparent disconnect between helpful staff interactions versus an overarching atmosphere filled with neglectful practices.

Moreover, poignant stories shared by families emphasize severe lapses in medical attention toward elderly residents when they face critical health emergencies. One visitor recounted heart-wrenching episodes involving their elderly relative's extended periods without proper assistance or diagnosis despite clear signs indicating distress—leading family members to question how such serious oversights could occur within a well-established nursing home setting.

Aspects such as furniture condition in common areas or insufficient landscaping depicted Hornell Gardens’ external management challenges beyond just caregiver responsibilities alone but extending into comprehensive living conditions offered throughout the establishment as well. Though some visitors have praised therapeutic services provided within Hornell Gardens along with friendly nurses working hard under stressful conditions, persistent reports regarding uncleanliness combined with systemic flaws indicate substantial issues remain deeply embedded at many levels—from administrative oversight down through daily caregiving duties.

Ultimately, reviewing these accounts invites deeper contemplation on what constitutes adequate facilities for vulnerable populations like seniors needing specialized services while also spotlighting potential areas where immediate improvements are warranted across various facets within nursing homes—not only at Hornell Gardens but across similar facilities nationwide grappling with comparable adversities rooted in population growth demands against insufficient provider responses tailored sufficiently enough towards resident needs met holistically over time alongside prioritizing basic human dignity first above all else.

Hospitals

• Saint James Mercy Hospital (0 miles)
• Southern Tier Womens Health (0.2 miles)
• St James Mercy Hospital (0.2 miles)
• Integral Medical Services (1.1 miles)
• Va Medical Center (16 miles)
• Bath VA Medical Center (16 miles)
• Arnot Health (16.9 miles)

Physicians

• Renuka Mehta MD (0.1 miles)
• Naga G V (0.2 miles)
• Western New York Med-Psych (0.2 miles)
• Canisteo Valley Family Practice (0.6 miles)
• Hornell Hearing Center (0.7 miles)
• Pinnacle Family Medicine (0.8 miles)
• Express Care (0.8 miles)

Parks

• James Street Park (0.2 miles)
• James Street Park (1 miles)
• Almond Lions Community Park (4.6 miles)
• Pulteney Park (17.3 miles)
• Angelica Park Circle Historic District (18.3 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• County Cabs (1.7 miles)
• Enterprise Rent-A-Car (3.6 miles)

Places of Worship

• St Anne's Church (0.4 miles)
• Saint Ann Parish (0.8 miles)
• United Presbyterian Church (1 miles)
• Hornell Bible Church (1.2 miles)
• Gospel Tabernacle (2.1 miles)
• United Methodist Church (3.8 miles)
• Hillside Baptist Church (4 miles)

Restaurants

• The Udder Place (0.5 miles)
• The Max (0.5 miles)
• Marino's Restaurant (0.6 miles)
• Andy's Sub Shop (1 miles)
• Burger King (1 miles)
• Taco Bell (1.1 miles)
• Billy Schu's Food Bar (1.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walmart Pharmacy (2.4 miles)
• Wegmans (2.4 miles)
• Rite Aid (16.7 miles)
• Walgreens (16.8 miles)
• Top's Markets (16.8 miles)
• The Village Pharmacy (18 miles)

Theaters

• Spotlight of Hornell (0.9 miles)
• Spotlight Theater Of Hornell (1 miles)

Cafes

• The Classy Cafe & Deli (1 miles)
• Village Cafe (5.5 miles)
• Honey Bee's Kitchen (5.9 miles)
• Terra Cotta Coffee House (7.9 miles)
• Cafe At The Pond (18.2 miles)
• The Canteen (18.4 miles)